IRCTC Customer Care Number, Toll Free Helpline, Email ID, Complaint and Reviews
Indian Railway
Date: 07/06/2017
- State : Delhi
- City : Central Delhi
This post is consisting support information for the people who are using IRCTC.co.in. It includes IRCTC customer care number, toll free helpline number and customer service email ID.
IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.
IRCTC Customer Care Details
There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.
IRCTC Office Contact Details
IRCTC Customer Care Number – 011-39340000 / 011-23340000
It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.
IRCTC Chennai Customer Care Number – 044-25300000
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This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.
I-tickets/e-tickets Customer Care Email : care@irctc.co.in
For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.
For Cancellation E-tickets : etickets@irctc.co.in
If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.
For Mumbai Suburban Season tickets : seasontickets@irctc.co.in
This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.
Important Links
Contact Page : www.irctc.co.in/eticketing/contact.jsf
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.
IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.
IRCTC Customer Care Details
There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.
IRCTC Office Contact Details
IRCTC Customer Care Number – 011-39340000 / 011-23340000
It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.
IRCTC Chennai Customer Care Number – 044-25300000
Sponsored Links
This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.
I-tickets/e-tickets Customer Care Email : care@irctc.co.in
For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.
For Cancellation E-tickets : etickets@irctc.co.in
If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.
For Mumbai Suburban Season tickets : seasontickets@irctc.co.in
This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.
Important Links
Contact Page : www.irctc.co.in/eticketing/contact.jsf
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Non receipt of refund by sunny joseph:
(4 of 5)
I have cancelled a wait listed Tatkal ticket vide PNR No.2661752215 and transaction ID No. 100000894954655 on 01.07.2017 for the journey on 02.07.17. The status of the refund is shown in IRCTC website as "Approved" and "sent to Bank". However, the refund has not yet been credited to my Saving Bank Account even after 20 days.
Complaint lodged with care@irctc.co.in and reminders sent regularly. Neither they responded nor given the status. 20 days have alredy gone I am still in dark.
by ankush:
(4 of 5)
sir mere ek ticket ke pese muje abhi tak waps nhi mile hai to plz mere account me pese bhej dejiye plzzzz plzzzz plzzz sir mere PNR NO HAI.4647010212 plz help me.
Disappointing service 2135817661 by Arun:
(4 of 5)
Hi Team,
I bought tiket from haldwani to nizammudin to Mumbai. Bought it from Haldwani counter there was a guy sitting name something Tamta. He was very rude and not even behaving in good manner anyways
The travel date was 27 and 28 i cancelled the tkt online nzm-bct and I was about to get around 695 refund. Online there was some option of counter cancellation i used and cancelled the tkt it flashed a msg stating collect the refund from the counter.
I went to same(hdw) counter same crap guy was sitting first a fall he asked us to fill the form which was wrong as we were just inquiring still we filled the form and shown to him informed everything surprised to know that he asked us to go to the nzm station to collect athe refund amount how pathetic !!
Called on customer care number starting with 011 they told it is offline booking so please call on 139 called on that number Preety was the girl who respond my call she asked me to call on customer care number how strange.
I asked her to transfer the call to senior after long holed i was able to speak to senior name Asha she was really bed in service she told me that yes sir you need to collect the money from nzm within the time period other refund will not be given what the hell????
Do understand this is govt but what customer service is doing and what the counter people are doing are they for the people or they are just to get salary that sit ????
Need my query has to be resolved or else i am gonna file case on consumer form.
Thanks,
Arun
9643901472
Mr. by Pareen shah:
(4 of 5)
hii,
i am not able to login into irctc. i forgot my username.
kindly help.
i want to book tickets urgently.
Coolies using the Ladies rest rooms for washrooms and for resting. by Sunil Neshti:
(4 of 5)
I was traveling from Vijaypura to lingampally on 12th September scheduled at 2:05 am. My wife and another lady were sitting inside Ladies rest room .
The waiting period for us was nearly 3 hours . I was sitting outside the rest room .
A coolie went inside the rest room to the wash room to use . After coming out he slept in front of the separate room meant for feeding the babies.
I asked him not to sleep there for it is Ladies rest room . But he didn't listen to it .
The coolie was there sleeping till our train came and thereafter may also be.
Why these coolies are using the Ladies rest room for resting and sleeping? Where to complain against such rude Railway coolies ?
2nd booking ticket not show my id :rupesh7817 by rupesh thacker:
(4 of 5)
2nd booking ticket not show my id :rupesh7817
my transactions freechagre
rder ID: xkRsRHLDRGEhxb_100000988840524_1WPIN1.
free charge a/c. debit rs.847
Refund amount cause of failed transctaion by priyanka sharma:
(4 of 5)
i booked ticket on 1st october 2017
but amount 1420/- got deducted from my account and ticket did not get book.
so please Take the appropriate action to refund my 1420/- rs. in my account .
if you need more info please let me know.
Regards,
Priyanka Sharma
Refund of Amount by K VENKATREDDY:
(4 of 5)
PNR 6207761908
Transaction ID; 100001038489604
DOJ: 10.12.2017
Train No. 58501
Journey from Visakhapatnam (VSKP) to Araku (ARK)
I have not received the refund of fare
Please look into it and do the needful
Aadhaar KYC by K K MOHANDAS:
(4 of 5)
Good Morning! I am trying to insert my Aadhaar No. in my profile to validate unfortunately it failed. I tried number of times it is not working. My Aadhaar No.858270879944 and user id; mdskk, Kindly arrange to do the needful at your earliest.
Appreciate your quick response.
With warm regards,
K K Mohandas
refund by praveen:
(4 of 5)
I have cancelled my tic on dec 2 bt till nw i didnt receive any refund
Not generate tatkal e ticket by RA SHEKAR:
(4 of 5)
On 26th Dec.17 @ 10.17 I have booked one tatkal 3AC ticket by my own login id. payment details completed and payment debit in my bank account and received sms. But not generate etiket and not shown in my booked histry. So please refund my ticket amout Rs.1160/-. Tks for yr quick service.
Cell: 9787787064
Not generate tatkal e ticket by prakash:
(4 of 5)
On 26th Dec.17 @ 10.17 I have booked one tatkal 3AC ticket by my own login id. payment details completed and payment debit in my bank account and received sms. But not generate etiket and not shown in my booked histry. So please refund my ticket amout Rs.1160/-. Tks for yr quick service.
Cell: 9787787064
railway police ki dadagiri by bhawani shankar:
(4 of 5)
sir pnr number 2141037186 mera number tha sir train Dec stop PR ruki to mai train se utar kr jab mai ja RHA tb railway police ne hme ROK liya aur bula liya tha aur thane mai band kr diya ... aur damkaya ja RHA tha ..3am to 4am vhi roka tha 200 rupees hame chod diya but. hamara kya kasoor tha Jo meri tabiyat kharab Thi fir bhi aisa haal kiya hamara ..... sir ek copy mai pm house bhej Di hai ..jo police wale khan Sahab Jo railway Thana prabhakari hai
payment failed but amount debit from my card by Preet:
(4 of 5)
Dear sir, mam
I book my ticket from jalandhar city to delhi but my ticket is not book and amount deducut from my card my transaction id is 510521 so please check the status and confirm me
verification not complete by Bharat Bhuriya:
(4 of 5)
Mere no. Par SMS otp nhi aa rha hai verification ke Liya my Mo. No. 9584781898
by abhishek mishra:
(4 of 5)
I was trying to book a ticket from tatanagar to bharuch and the amount deducted from my account but at last the ticket was not booked and it shows tha your transaction failed so whats the criteria to get the refund amount.
E- Ticket not generated by Shaik mahammad ali:
(4 of 5)
Good afternoon sir,
i booked ticket on 18th February 2018
but amount 1820/- got deducted from my account and ticket did not get book.
so please Take the appropriate action to refund my 1820/- rs. in my account .
if you need more info please let me know.
Regards,
Shaik mahammad ali
email id & contac no other person use by AMAR KUMAR SHAW:
(4 of 5)
sir/madam,
i have a problem phase my contact no 9831428747& ID amar.shaw2@gmail.com other person use so i want plz disconnect this no &id
refunds by Rinku kumar:
(4 of 5)
I have cancelled my tic on 5 march bt till nw i didnt receive any refund
not refud money by Vishnu vs:
(4 of 5)
Dear Sir, This is to inform you that I have booked 1 ticket online for my self for the journey on 3/02/2018 from Allappuzha To Chennai through Debit card vide PNR numbers 4861056773 and cancelled the tickets on 8/03/2018 . The amount so assured to refund me is not credited into my bank account till date. please do needful to refund the same amount as early as possible please...............from vishnu vs contact 8113903125 plz help me sir
Service issue | Complaint | Query | Feedback | Suggestion | Reply