Thane Municipal Transport [TMT] Customer Care, Complaint and Reviews

TollFree Number Date: 06/23/2017
TMT Customer Care Contact Number : +91 22 2581 2756

TMT Customer Care Address : Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Thane City District, Maharashtra, India - 400021

TMT Customer Care Number : +91 22 2581 2756

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Compliant against Conductor Bus No-77 by Viral:

    (4 of 5)

    Yesterday i.e. 7-Feb-2018 i have traveled through TMT bus no 77 from Rabale Police Station to Dombivli at 9:10 PM. The Conductor took fare charges from all the passenger and not issued any ticker and told that not to worry he will manage. The bus registration no is MH04 HY1252. I request you to kindly do a surprise check to stop this type of activity by the Conductor. The same and email id provided herewith is not actual. I dont want to put my self in any trouble. Request you to please take action

    Bus No-8 Brahmand to Thane never comes on time. by Vinod Kandpal:

    (4 of 5)

    Dear Sir,

    We would like to informe you that Bus No. 8 Timing 7:26Am from Brahmand to Thane never reaches on time, due to this we get everyday late for our offices. Many times two buses run together and they do rash driving.

    passengers are frustrated from the poor management & anticipating improvement.

    Request you to please have a look into this.

    We hope someone will read and react on this complaint.

    Thanking you.
    Brahmand Thane Citizens.

    Charged more then ticket fare by Mohan:

    (4 of 5)

    Today I traveled through bus no.77 from lodha heaven to mahape circle. Which fare is RS 17 but he taken RS 21 & given ticket up to saravor hotel, he said & argument with me this Is for mahape circle ticket from lodha heaven,& in starting I had given 20 RS but he refused and taken again RS 21. Really this is very bad thing ,. Tmt contact no.is also not working.

    Rowdy language used by bus driver of bus no.56 - 6.15 am bus at Tikujiniwadi on 21 Sept 2018 by Neha Shinkar:

    (4 of 5)

    There were no lights near the bus stop, at 6.05 am so I waited near just 30 to 40 steps away from the main bus stop where there was the light of the nearby workshop. The bus arrived just on time and as I was walking towards it, It started moving. I am in the 8th month of pregnancy and was not able to run till the bus stop so I waved to the driver to let him know that I wanted to board the bus. The bus hadn't picked up speed and halted but once I got in the bus driver started using rowdy language that I was delaying the bus. I informed him that I had infact arrived at the bus stop before time but since the bus was not there, I waited at a place where there was proper lights. Also there wasn't anyone else to board the bus. He still kept on using rowdy language. Let me mention here that the bus did stop under the Manpada bridge flyover to let the onboard bus staff to alight. The halt was of almost 3 mins with greeting and good bye's exchanged. Did this not delay the bus? On reaching the thane railways station (last stop) , I informed the staff there who were noting down the bus arrival timings about the driver's behavior. But instead of understanding, he kept on saying arguing that the bus driver is not to be blamed and what ever he did was correct. If the staff too is going to support rowdy language and halt for the staff as per their convenience, then whom should the customer seek help from? I tried the customer help number +91 22 25812756 but no one answered.
    My complaint is for the rowdy language and the differential attitude for the bus staff travelling by bus and the common man.

    Balance amount not given by conductor by Deepak ugale:

    (4 of 5)

    Dear sir / mam,

    I was travelled between majiwada to borivali dated 15/10/2018 time 14:10

    In that time conductor told they don't have change of Rs 500 but I had only 500 rupees note
    Conductor gave me 80 rupees and told will give remaining 400 rupees at last stop


    Ticket number 865150031114710
    Or 406053782600052
    Bus number C 758
    So
    Immediately take this action and money return to me Rs 400

    Call me 8369246882

    Bus Route diversion via vasant vihar by MAHADEVAN.A:

    (4 of 5)

    Dear Sir/Madam,

    Request you to consider bus route diversion any 1 tmt bus via vasant vihar area to borivilli.

    e.x (thane east... viviana mall,oswal park, voltas,gandhi nagar,vasant vihar,lokpuram, dmart,happy valley,manpada and continue with Ghodbunder road to borivalli,

    retun (manpada,happey valley,dmat,lokpuram,vasant vihar,gandinagar,voltas,oswal park, majiwada and continue to thane east)

    this will help near by public to reach borivalli and thane east

    request you to discuss with your management and arrange as soon as possible.

    thanks for your understanding and cooperation

    my contact no:9619018279

    please contact me for any further clarification


    thanks
    A.Mahadevan

    TMT THANE by Praveen Gaikwad:

    (4 of 5)

    Today bus no 66 was not halt at bhayandarpada bus stop at 9.55AM when we 3-6 passengers show the hand they are fast the driving.Rush driving by your driver. I will request you to please warn the drivers other then our villages warn that all drivers.

    reserve by YOGITA RAUT:

    (4 of 5)

    i am going to aurangabad i have book a ticket pls call me 9619912565

    Bus #70 khidkhali G- 8025 by Taha Kazi:

    (4 of 5)

    Hello Team,

    Today I got opportunity to travel from tmt bus and after seeing the condition of the bus I literally feel wowo greater mumbai provided the best services for e.g. seats are broken from inside see the attached image as your reference.

    I hope someone take a necessary action on it.


    Thank you!!!

    Bus timings of AC bus 126 by Akshaya Shetty:

    (4 of 5)

    Hello,

    Please help with the bus Timings of AC 126 from Bhandup east village. There was a bus at 8 am from BH and up East highway stop but I waited for more than an hour and the bus did not come. Have the services stopped..can u have a live tracking mechanism for buses along with timings

    Regards
    Akshaya

    The conductor charged me 50rs from bhayandarpada to kadhimira by Aamera siddique:

    (4 of 5)

    I want strict action to be taken
    Bus num MH-04 EP-386
    65Ac bus

    Complaint related TMT BUSES on Ghodbunder road by Pooja Patel:

    (4 of 5)

    The complaint is related frequency of TMT BUSES to Anandnagar and kasarvadavli bus stop during evening and night time. There is no buses between 8:30 to 9:30 on this route.people have stand for an hour for kasarvadavli bus.

    Anand nagar bus depot contact number by Vilas pawar:

    (4 of 5)

    Anand nagar bus depot contact number

    by Shaikh zahir:

    (4 of 5)

    Sir mjhe 3 bus mil sakta hai mumbai to bihar jane ke liye jo bhi charges hoga woh diya jayega permission bhi hai hamare pass

    very upset with TMT bus driver not halting at bus stop by Nasir hussain:

    (4 of 5)

    Respected sir me Nasir Hussain from Mumbra kausa sir mere ye complaint hai ke morning me 6:30am to 8:00am daily diva to thane route par bus kausa nahi stop Karte hai bus me jagah rahte hai fir bhi nahi stop hai pls sir is par action ligeye kausa aur mumbra walo ko bohat taklef ka samna karna padta hai lockdown ke wajha se pls take some immediate action against rude conductor and driver

    Enquiry by Murugan Pillai:

    (4 of 5)

    Muje Bhiwandi Jana he Bus chalu he kya

    Regarding timing of thane buses by Soni gupta:

    (4 of 5)

    Please let me know whether buses from nallasopara East to thane kopri is running or not in this lockdown situation. If yes please provide me timings.
    Please consider it urgent and do reply.

    No busses from diva ( very small number of busses? by Akansha patne:

    (4 of 5)

    There are no busses from diva. We are standing here from 7:30 am and now it's 8:30. Still no busses in diva. And there are very huge crowd over here.

    Request you to kindly look into this matter and increase density of busses from diva to thane..


    Humble request

    drastic condition of tmt buses. by RAM BHAKTWANI:

    (4 of 5)

    the buses plying on road are playing with the life of passengers,likh yesterday ie,on31082020,bus no, ,MH-O4,G8122 WINDOWS GLASSES fall down apart on a lady and the condutor of mira road bus was just laughing at 4 pm .

    by Babasaheb dhakane:

    (4 of 5)

    टी एम टी.
    पूर्ण बस नंबर आठवला नाही
    नंबर 1846
    मी कॅडबरी बस टॉप ला 09:15 ला उभा होतो
    त्यावेळेस टी एम टी बस क्र.1846
    हात दाखवला पण ती न थांबता निघून गेली
    हे खूपच चुकीचे आहे .
    ड्रायव्हर ने पाहून पण बस थांबवली याचे खूप वाईट वाटले
    तक्रार दाखल तर केलीय त्यांना समज दिली तर बरे होइल

    Service issue | Complaint | Query | Feedback | Suggestion | Reply