OneAssist Consumer Solutions Pvt. Ltd. Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/20/2017
OneAssist Customer Care Contact Number : +91 80 8033 3333  

OneAssist Customer Care Address : 707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Mumbai City District, Maharashtra, India - 400059

OneAssist Customer Care Number : +91 22 4298 3000 

OneAssist Customer Care Toll Free Number : 1800 407 3333

OneAssist Customer Care Helpline Number : +91 80 8033 3333

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    For business purposes by Syed vikhas:

    (4 of 5)

    Need to be part of one assist for insurance for iPhone and all apple device.thank you please help and contact 09742400177

    Renewal / Cancellation and Alteration in Plan by Ratan:

    (4 of 5)

    Dear Concern
    I have two card protection plan with membership no. - 580671 and plan detail mentioned as below :-

    1. Membership No. - 1000930454 - Priv. Joint plan - Expired on 07.10.2017 :- Please permanently closed this plan because of i have purchased other joint plan also from one-assist, if you have auto debited regarding renewal this plan, please refund the same and second plan as below :-


    2. Membership No. - 1000369054 - Priv. Individual Plan - expire on 10.10.2017 :- Kindly change and renew this plan with name of JAYA JAIN and registered mobile number and email id will be same that is, 9810021424 AND EMAIL - RESEARCHCO.ACCT@GMAIL.COM.

    If you have any queries and wish to contact me please call me on 9311021424.

    Regards

    Ratan
    Mob - 9311021424

    Annual subscription amount debited from credit card without prior intimation by Vinod kumar:

    (4 of 5)

    Sir, last year I have subscribed the credit card protection plan from one assisst company for one year in the month of oct/2016. But now this year company debited amount from my credit card without any information. Further I am not interested to take continue service with one assisst. And want my debited amount Rs 1899/- get back credit in credit card.

    Deactivate my plan by venkatasurendra:

    (4 of 5)

    Hi Sir/Madam,

    have told many times , please deactivate my account , your team members are called me twice and i have informed to them to deactivate but still they are not deactivate my plan, kindly deactivate my plan

    no:- 7829497056

    Request to deactivate OneAssist scheme. by Jegan Ganesan:

    (4 of 5)

    Hi Sir/Madam,

    Actually i got a call from OneAssist regarding card protection scheme. They explained me about overall usage of card protection scheme but they missed out to explain yearly charging fee for this scheme. And without my intimation they had activated this scheme and fees amount of Rs.1399 had been detected from my credit card (icici)account on 21/10/2017. So as now I'm not interested in this OneAssist scheme I would like to deactivate this scheme and kindly refund my amount( Rs.1399 ). I have attached my account details below.

    Account holder name : JEGAN GANESAN

    Credit card number : 4375 5163 2231 6005

    Mobile number : 9790401456

    Deactivate of membership by E.DHINESH:

    (4 of 5)

    Dear Sir,
    I am using HDFC Credit card ( card no.5241810402126361) one assist membership expired on 26/11/2017. I don't to continue this services. kindly deactivate/ not to renew the one assist membership service. please confirm the deactivation through my email id : dhineshmba@yahoo.co.in

    Relationship no: 1417435
    regards
    E.DHINESH
    mobile no: 9003214326

    stop one assist plan by Dinesh Tripathi:

    (4 of 5)

    I am DINESH TRIPATHI. I have a salary account with HDFC bank. Last year an amount of 1799 was deducted from my account by OneAssist without any prior notice or communication. When I called customer care, then i came to know that One assist has started a membership plan without my consent. I have been trying to stop these services for almost a year, but none of the customer care executives are cooperating in cancelling this service. Again for the second year the membership renewal date is approaching and I am yet to receive any communication regarding the cancellation of these services.

    I am not interested about this service and don't want this membership. So cancel the membership .

    My email ID: dineshtatatsteel@gmail.com
    Mobile Number: +91-8696930290
    Relationship No. :- 609395
    plan :- Privilege-Individual

    STOP ONE ASSIST PLAN by SONIKA PANDEY:

    (4 of 5)

    MY SELF SONIKA PANDEY FROM THE LAST ONE YEAR I AM ASKING YOU PEOPLE TO STOP ONE ASSSIST PLAN FROM MY ACCOUNT. BUT YOU PEOPLE ARE NOT LISTENING IS THIS WAY OF WORKING. STOP THIS SERVICE RIGHT NOW. MY POLICY NUMBER IS SR504453297
    ID IS sonica.dey@gmail.com
    Mob No. 9410439617

    Unable to reach one assist customer care by surendraprasath:

    (4 of 5)

    Unable to reach one assist customer care for below numebers.
    18004073333
    08080333333
    2242983000
    could you provide customer care number and timing

    One assist insurance plan by Asharani Rani:

    (4 of 5)

    I got call from one assist people regarding 2000rs insurance plan, I did agree the policy and that plan, though they deducted 2000 from account. I need my whole money has to be credited to my account. Please do needful

    Request To Deactivate OneAssist Scheme and want refund my money. by SADANAND GUPTA:

    (4 of 5)

    Dear Sir,
    I am SADANAND GUPTA ,i am not interested to take continue this service with ONE ASSIST company,so i called many time to the customer care of this company to deactivate this scheme and never want renewal but they denied my request and deducted Rs. 1399 from my credit card (ICICI) on 28/11/2017 without my information . they had activated this scheme .
    I can't believe that this is one of the biggest fraud company and totally failure company for customer request.
    I would like to deactivate this scheme immediately and want refund my money (Rs. 1399).
    Mob No. 7587143290
    Relationship No. 1497059

    Request To Deactivate OneAssist Scheme and want refund my money. by SADANAND GUPTA:

    (4 of 5)

    Dear Sir,
    I am SADANAND GUPTA ,i am not interested to take continue this service with ONE ASSIST company,so i called many time to the customer care of this company to deactivate this scheme and never want renewal but they denied my request and deducted Rs. 1399 from my credit card (ICICI) on 28/11/2017 without my information . they had activated this scheme .
    I can't believe that this is one of the biggest fraud company and totally failure company for customer request.
    I would like to deactivate this scheme immediately and want refund my money (Rs. 1399).
    Mob No. 7587143290
    Relationship No. 1497059

    Request of Refund the Amount by PAVAN KUMAR:

    (4 of 5)

    Dear Sir,
    I would like to inform you that I have paid Rs.7,799/- through my NET BANKING Ref.No.7558548/IBIBO-6599154631 on 12.12.17. But as per your instruction that the payment is not credited in your account, again I’ve made payment through DEBIT CARD But the amount has debited twice the time in my account.
    So you are kindly requested to refund the amount of Rs.7,799/- which I’ve transferred through NETBANKING. Here with I am furnishing my Bank Account details for your reference.

    One asisst service by MOIRANGTHEM CHINGLEMBA SINGH:

    (4 of 5)

    Sir/medam
    I request you sir/medam for any permition for one asisst company deducted form my account Rs.1899
    So i will like to canccel for plan please refund my money
    Phone number 7086952779

    Good service by Lovish:

    (4 of 5)

    Very quick and good service

    Close the policy by Ashok kumar saini:

    (4 of 5)

    Pl close oneassits activated policy

    Credit card by Rubal Khanna:

    (4 of 5)

    Hi , Got message from your team, regarding transaction done for rs/-1399.
    I want to tell you that i have already cancelled that plan and talked to your team regarding this last year but i don't know what they are doing and understanding,
    I am calling your team but no body is responding.
    Please call me asap.
    9592776973
    Thanks,

    complaint by deepak chandra masiwal:

    (4 of 5)

    How dare you guys to deduct 1399 from from credit card without my permission. look i want my amount 1399 to be refund immediately i am no more interested in this fraud service, if i dont get my refund within 24 hrs i even dont know how blast will happen to your company either refund or i want to rascels to call me immediately 7406708448. all cheaters not responding to call without card holders permission u dont have any rights to deduct any amount. i want my refund within 24 hrs.

    Request of Refund the Amount by Nirmal Patel:

    (4 of 5)

    How dare you guys to deduct 1399 from from credit card without my permission. look i want my amount 1399 to be refund immediately i am no more interested in this service.

    cancellation of membership and refund of deduction by Nageswara rao Velcheru:

    (4 of 5)

    I am to say that I have directed one of your customer care executive (Telugu) in the month of December 2017 to discontinuance of my membership for the financial year 2018-19 forthwith.
    But to my surprise He did not do so and an amount of Rs 1899/- was deducted from my HDFC Credit card.
    Many calls have not yielded any response from the company.
    Is the amount Rs. 1899/- a small amount.
    I don't want to continue the OneAsst membership anymore.
    You are hereby ordered to refund the deducted amount.
    Nageswararao Velcheru
    9040581832/7330617740

    Service issue | Complaint | Query | Feedback | Suggestion | Reply