GSRTC Customer Care, Complaints and Reviews

TollFree Number Date: 05/09/2017
GSRTC Customer Care Contact Number : +91 80 2676 7702

GSRTC Customer Care Address : Central Office, C/O Central Workshop GSRTC, Naroda, Ahmedabad District, Gujarat, India - 380001

GSRTC Customer Care Number : +91 80 2676 7702

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    bus not stop at regular stop by patel himanshu suresh bhai:

    (4 of 5)

    dear sir,

    bus depo- Chanasma
    rpute- Chanasma to Nasik via ranuj, samder manund, lanva, mahesana,

    issue date 05 june 2017
    time 06:15pm

    10 passenger standing at ranunj station, all passenger rise our hand for stoping this bus but driver do not stop this bus and bus speed is 40 to 50 km/h.

    all passenger went to surat and ahmedabad. but driver notstop bus and all passenger are miss this last bus.

    so please take imidiate action on this bus driver conductor.

    driver name -khodaji
    conductor name- vasant bhai

    regards,
    hiamnshu patel

    Bus root is regular but bus is not comming in sankarda village (vadodara) by JAYESH.V.PATEL .SANKARDA:

    (4 of 5)

    Nadiyad &Vadodara Division
    Bus is not comming is )Sankarda Bus Stop (old NH-8)
    Sankrada is concted about 25 Village.So Irequisted Buses is Comming in sankarda Bus Stop.

    Bus conductor not available by Hadiya fogabhai:

    (4 of 5)

    Dear sir
    We booked ticket for Sami snr to Rajkot.
    My bus is gurjanagri radhanpur to Rajkot. bus arrive time 03:05hrs at Sami. but bus not reach at time when i call to radhanpur depo for enquiries they say bus conductor not available this is such a bad response and bus not come because of bus conductor..
    My PNR no: G16597354
    My no :9714682749
    Please respond me with and pls action above things
    Your valuable customer
    Fogabhai Hadiya

    a by vinod yagnik:

    (4 of 5)

    res, sir


    my ayurvedic shop in dhandhuka town . i parches ayu. medicine surat asfa and surat to dhandhuka st parcel service. ashapura st parcel contracter 6 to 10 kg parcel chargre RS 150. gsrtc The gas has been given the authority to charge more charge ? Why charge is over?
    i hope early reply and good responce.

    Start Bus for Nadiyad by Ankita Dodia:

    (4 of 5)

    Hello there!
    We are requesting you that please start bus for Bhavnagar-Nadiyad route as soon as possible. We have to face lots of problems.

    Chair by hitesh patel:

    (4 of 5)

    I had reserved my travel ticket online for navsari to ahmedabad and during bording time bus no. Gj18 z 1793 route vapi to chanasma on the date of 11.9.2017 seat no. 3 sleeper, condoctor had told me that your online resevation is not showing in my list so u cant travel through this seat no. It was alredy allocated to another pasangerby the condoctor... so is it possible or fare .....? I had stong avidance for such type of coruption....

    Bus n ava babt by ZALA Nitinkumar ramanbhai:

    (4 of 5)

    Amari buas time sar avati nathi bus naavana karni amari colij ma Ame jai sakta nathi bus nu name dholi gatda Mari dav thai Virpur Javanu hoy chai avu 50 java sutdant jadi thai chai to bus mokalvi

    RUDE EXPERIENCE OF BUS DRIVER AND CONDUCTOR by SUDESH:

    (4 of 5)

    I AM DAILY UP DOWN FROM AHMEDABAD TO GANDHINAGAR BY POINT BUS, MY JOB IN SHACHIVALAY GANDHINAGAR, SOME TIMES OUR NARODA POINT BUS WAS NOT ABELE TO PICK UP, I AND MY OTHER PASSENAGER PICK UP OTHER POINT BUS FROM GALAXY CIMENA,NARODA,
    IN THAT DAY I WAS STANDING IN GALAXY BUS STOP AT 9.45AM ON 12.09.2017, THE CTM -SHACHIVALAY BUS WAS COMING BUT THE DRIVER AND CONDUCTOR WITHDRAW THE BUS SIGN BOARD AND NOT STANDING THE BUS IN BUS STOP, NOW THERE ARE MANY DAYS THE CTM BUS DRIVER AND CONDUCTOR BEHAVIOUR IS VERY RUDE AND MIS BEHAVIOUR, THEY NOT STOP IN BUS STOP, THEY ONLY INTEREST ON ONLY CTM AREAS PASSANGERS,

    SO PLS DO THE NEED FULL STEPS AGAINST DRIVER AND CONDUCTOR,

    Timiming issuuu by Jayantibhai.k.nakrani:

    (4 of 5)

    Bas goieng time...11:00
    Bas depature time...11:25

    Timiming issuuu by Jayantibhai.k.nakrani:

    (4 of 5)

    (Ahmedabad to vadiya)(xpress)

    Bas goieng time...11:00
    Bas depature time...11:25

    Bus not available to songdh to Gandhinagar by Kinjal Raval:

    (4 of 5)

    I have online registration Surat to Gandhinagar so plz refund my money

    no regular time by vipul:

    (4 of 5)

    Dehgam vaya Udan Takod

    5:30pm Talod vaya Udan Dehgam bas not Time to time every day and let
    All ready 3and 5 times recvet in regular time but no time in regular dayly plzz recvet to you sir my complete in regular time bas .Jay Hind Jay bharat

    DEDUCTION BUT NOT REFUND by mahendra prajapati:

    (4 of 5)

    DEAR SIR MARUNAM MAHENDRA PRAJAPATI CHE

    ME 28.09.2017 KAPADVANJ TO GANDHIDHAM NI TICKET KARAVI HATI PAN TICKET THAI NATHI SBI A/C MA THI DEDUCTION THAIGAYA CHE REF NUM IGACCGKPI2 414 RS PLS SULUTION KARO

    NOT RECEIVE MY REFUND by SHRADDHA A NAYANI:

    (4 of 5)

    I have tried to advance booking a ticket for 2 times & both the time online transaction were done & payment deduct from account & ticket booking observed failed and my booking reference is given below for your reference.
    1) gs4286508 transaction date : 28.09.2017 &
    2) gs4285370 transaction date : 28.09.2017
    So for that after 15 hrs. Still i couldn't received my payment back. So please help me.

    Regards,

    SHRADDHA ANIL NAYANI.

    without ticket booking pay cut why ? by Sandip vadhel:

    (4 of 5)

    (1) date 4/10/17 time. 16:49
    Reff.no 826441
    Without booking pay cut




    (2) date 4/10/17 time. 17:23
    Feff.no 973496
    Without booking pay cut

    NotrecevconfomPNR no by Naresh:

    (4 of 5)

    One no not reciv

    Complaint by Ajay:

    (4 of 5)

    Station's call service is not good.
    At critical time they doesn't recieve an emergency call.
    Request to make service efficient at good manners..
    Thank you.

    difference known by smit Bhalani:

    (4 of 5)

    What is the difference between bookingin one bus for same date and same time ??
    If 1845VJGRJNDSL30 witten than what is it indicate ?
    And if 1845VJGRJNDSL15 written thanwhat is it indicate??
    Please tell me the difference between both

    Money deducted for Volvo tkt but not booked by Rishi Sinha:

    (4 of 5)

    Sir,

    I had booked Tkt online from GSRTC app for Surat to Ahmedabad of 20.30 pm for 13/10/2017 with GSRTC OB reference No. GS4393694
    But the tkt was not booked & money amounting ₹505.00 deducted from my CC account.

    I had talk to conductor of the Volvo he says that server was down since morning, I will get my money back.

    I am writing this for assurance.
    Hope for positive reply.

    Regards,

    Rishi Sinha
    9979990930
    rishi.sinha@centuryply.com

    late bus by kamar raza:

    (4 of 5)

    what the hell...
    3:15 pm time junagadh - bhavnagar bus not come...
    1 hour late
    aaj to koi neta k Raj neta nu program nathi to pan atli late kem ???
    Suck service gsrtc.

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