Snehanjali Electronics Customer Care, Complaints and Reviews

Snehanjali Electronics Customer Care Contact Number : +91 22 4290 4090

Snehanjali Electronics Customer Care Address : Shop No:1/2, Jai Heritage, Manikpur Road, Vasai West, Thane, Thane District, Maharashtra, India - 40120

Snehanjali Electronics Customer Care Number : +91 25 0240 1743

Snehanjali Electronics Customer Care Toll Free Number : +91 77 1881 4872

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    DENT INSIDE DOOR by Bahadursingh Bisht:

    (4 of 5)

    just TAKEN AN DELIVERY 30.06.17 @ 6.30 PM tried calling delivery person no is been switch off immediately .Visited to Snehaanjali a casual approach seen by an manager Mr Kailash.Only in tersted in selling not intersted in listening customer complain.Need an call on 9892496090

    Duplicate Invoice by Rajesh N. Jadhav:

    (4 of 5)

    Please i want duplicate invoice of E-472013 Dt.21.11.2014 I have purchased SONY bravia Led Tv from your Virar east showroom now TV not working its under extended warranty from bajaj allianz. original invoice misplaced somewhere in home. so please issue duplicate invoice to me. Thanking you.

    issue of Duplicate Invoice. by Rajesh N. Jadhav:

    (4 of 5)

    Please issue Duplicate invoice for E-472013 Dated 21 Nov.2014 for the purpose of claim with Bajaj Allianz Insurance Company.

    Humming Sound form Sony LED smart TV by Vijay Bhuwad:

    (4 of 5)

    I had purchase Sony smart TV from Digi 1 on 11/07/2016 at same time paid Rs. 1599/- to extend the warranty for next 01 year. I had visited to Digi 1 showroom for TV problem which is near to Bhayandar East, they told your TV warranty has extended by Digi 1 hence Sony person will not visit to resolve the issue our person will come within 2 days even after 2 weeks no one has visited to resolve the issue, when i again call them to remind regarding the same that time they said we will do the needful. After this I had received message on 19/08/2017 from Sony for costumer service request which was not done by me. on 21/08/2017 Sony technician came at home & demanding for service charges. My question is, if i had already paid the money against 1 year extension of warranty then why should i pay extra to Sony technician & why Digi 1 technician has not visited to resolve the issue.

    Samsung Led Tv by Kamlesh Tiwari:

    (4 of 5)

    Only one word which can b effective or not i dont know.


    "Worst Service"

    Duplicate invoice by Neha mishra:

    (4 of 5)

    I need duplicate invoice of my sony tv

    About AC complaint by Shantanu paraswar:

    (4 of 5)

    We purchased ac from snehanjali boisar on last year on last year
    After a week ac couldn't work n multiple problems came .capaciter gone
    Technician service n attitude was worst
    Now again capacitor change second time on our own pay
    Pl attend our problem
    Worst service n worst approach
    We r unhappy

    Selling dagi pices by Afzal shaikh:

    (4 of 5)

    Dear snehanjali,

    Visited date:- 08/06/2018.
    Visited time:- 12:45 Pm.

    I myself afzal shaikh is your buyer customer from your malvani branch.I had already purchased 2 washing machine from your same branch of cost Rs26000/-and now i had gone to purchase D fridge for my shop purpose of price Rs 25000/-.As i am spending 25000/-i can demand for a new piece why should i take a daagi piece if i am spending Rs 25000/-.

    But this time i was very disappointed by the service given by the sales staff over there as i am a customer i had asked for a fresh piece of D fridge but the staff told me that we doesnt have a fresh piece and there was a pen mark and scraches and marks on that D fridge.

    The comment given by your staff is "Sir humlog ne thodi na use kiya hai aap galat kar rahe aapko ye he piece milaga lena hai to lo warna aap ki marzi" starting he had commeted me that you will get a fresh piece which ever you select even the store manager had not solved the problem even he had told the same statement what staff had told.i had came with my mom and they both were rude in behaviour as they dont have the sense how to talk with a customer.

    This is not the first time i am buying from your store and i wanted a strick action to be taken by branch head against that staff and manager if not then see what i will do. Please update me what action you are suppose to take.please find the attached manager and D fridge pics for your refrence.

    I had alredy send a mail with 2 remiders at wecare@snehanjali.in but yet now we dont get any reply.

    "Waiting for your revert"


    Regards,
    Afzal shaikh,

    Company had given me damage freeze by Nazneen Muhammad sayyed:

    (4 of 5)

    Snehanjali,
    I am genuine customer of yours, I had bought refrigerator (Godrej Eon double door ) from ur shop date 4th March 2018 from snehanjali (thane branch ).

    Since I had bought diz refrigerator it has gone thrice for repair .mechanic came was having lack of knowledge and did'nt answer my queries ...last time repair was gone on dated 22nd July 2018 .technician had put polythin bag in freezer compartment attached with motar fan as he gave excuse of leakage of water in motar ..I m not satisfied with your service and request u to plz solve the issue with my freeze ....I had also purchased air conditioner from your store ..kindly solve I problem

    Not proper services by Pradeep Tiwari:

    (4 of 5)

    Invoice No E537893 complained ragistration date 21st July 2018 till date no solution, very poor respond , phone put on hold by costumer care team till we not disconnect call, his boss Mr Anshari not comming on call ,
    advice do not purchage any product from DG1

    LED TECHNICAL issue by Gourav Ugale:

    (4 of 5)

    Dear sir I had purchased a LED from your dg1 ghansoli showroom last oct'17 and it's not working since July'18 due to technical issue also it's under warranty period but it's warranty gonna expire some cuple of days in between visited your showroom so many times also raised complaint to cc every day I'm get in touched with your cc but nobody will respond now I'm totally loose my patients so I 'll requesting you kindly resolved my issue as soon as possible.
    Otherwise I'm personally call to your CEO Mr.Amit mulchandani and Harish mulchandani
    Thanks and regards
    Gourav Ugale
    M-9769560410

    Delivery of good are not on time by Dhruvit dedhia:

    (4 of 5)

    The sales person and spoke person of snehanjali electronics of nallasopara west are not responding the calls and not giving proper reverts regarding the delivery of goods. I tried 100 times a call they are puting on hold. I request you please look after this matter seriously

    UHD 55'inch TV NU7100 from Thane Snehaanjali store, GB road on 21st Sept 2018 which got damaged. by Uday Shetty:

    (4 of 5)

    Dear Samsung Team,

    I purchased UHD 55'inch TV NU7100 from Thane Snehaanjali store, GB road on 21st Sept 2018 which got damaged internally on Dec month for which I complained to Snehanjali store manager Mr. Richard and he ensured me that it will get replaced by Samsung immediately, he'll get it done through them.
    I personally visited store twice to discuss same and Mr Richard gave me assurance that they talking directly to Samsung department head and our TV will be replaced.
    I haven't got any positive response on this and thereafter I got call from Snehaanjali stores that I have to pay for panel cost for which I denied.
    My problem doesn't resolved till yet, I paid 67000/- for this TV and EMI of which is still going on. After Samsung service engineer's visit I got a call from Department and asking for approx 30000 to change TV Panel.
    How this TV can be so delicate? My claim is said TV doesn't damaged through us and if you see there is no external hit or damage on TV screen.
    Why we have to accept that this is physical damage and pay for panel?
    I also noticed that model no. UA55NU7100 is not in the list of UHD TV models, it simply means Snehaanjali has given us discontinued model which would be internally damaged and discontinued by Samsung.
    After huge expense of 67000 how could respective company like Samsung expect me to pay 30000 more for it's panel replacement.
    My request to Samsung is to personally intervene to this case and resolve positively.

    I look forward to your reply and will wait until the end of this month for you to take action . In case of no action is taken , I will have to seek help from a consumer protection agency . Please contact me either at the address mentioned above or on my mobile number - 9767400777


    Thanks and regards,
    Uday Shetty.
    uddayshetty@gmail.com

    Washing machine problem by Deepa Gupta:

    (4 of 5)

    Pls call me my mob no. 8655185550 washin machin problem in cloth drayer not working.

    mr by Mohit mehta:

    (4 of 5)

    I want to know the purchase details of whirlpool fridge, 375 lt, double door, proton model, which we have purchased from kandivali west showroom.

    Name : mohit mehta
    Phone no: 9892489265

    Pl send your email I'd, I can send product pictures.

    Regards
    Mohit Mehta

    information by Amit jha:

    (4 of 5)

    Dear sir
    I have some information about your staff he doing froad with your customer and finance
    Like a customer purchase a product on emi after that your some staff re purchase this product from customer giving product half price in cash than customer getting loss and he is not paying emi thats why your financial partner is not recover loan money
    I have example for this happen in your boisar branch product is mobile
    Sir you can check this if you want any proof than mail me i have some default customer data they suffer from this and failed to paid emi

    Doing jhol for money by Amit jha:

    (4 of 5)

    Dear sir,
    My name is amit Jha from boisar I want to inform you something about your sales executive he work in boisar branch
    He doing a new business with your goodwill business is
    Example- a customer purchase a mobile from snehanjali electronics rs 30000 on emi after that your sales executive purchase mobile from customer cash 15000 and sale different dealer cash 20000 than different dealer sales different customer cash 25000
    Story is your original customer loss 15000 sales executive ,diff dealer& diff customer profit share 5000
    This all happening in just two days
    So sir thats why in your boisar branch problem in recovery of emi you can confirm with your finance partner like bajaj , capital,HDB,kisht,Aeon,etc.
    Sir if you think my information is useful than mail me I inform you the name of customers and jholers

    by PAVAN Pagariya:

    (4 of 5)

    My name is sonal pavan pagariya I purchased a fridge from snehanajli on 29/1/2018 and i purchased extended warranty from zopper and my serial no is 187989 and my fridge serial no is 171001098DR00364 model no is godrej RD edge DIGI 192 PD 4.2 i have been facing cooling problem in my fridge your technician came twice but was unable to repair it he even changed the circuit but my problem has not been resolved .I dont want to repair my fridge kindly take this fridge back and give me my money back after deducting the depreciation amount. A early response will be helpful.....

    Refrigerator not cooling by Dayalal Bhawarlalji Dave:

    (4 of 5)

    Please arrange the meeting of mechanic for test and repair the problem of refrigerator.
    My father purchased refrigerator from you at eight to nine year ago till the date no problem occurred in this but from three days we have facing problem.
    My address is 306/307, laxmi niwas, nananani park, nirabai patil marg, opp bank of Baroda,virar east,
    My mobile no. 8767408428/9769279427

    Complain by Vaibhav:

    (4 of 5)

    Dear,

    I am Vaibhav Rumde, Reside at Virar
    I had Visited to virar outlet Snehaajali, the Experience which I feel was very bad The person was very rude to me,I went to buy Fridge which was cost around Rs,80000/- which is cash payment,

    I am Keeping in loop Consumer forum

    Regards,
    Vaibhav
    8007702024

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