VRL Travels Customer Care, Complaints and Reviews
Yellow Pages Business Directory
Date: 05/08/2017
- State : Karnataka
- City : Hubli-Dharwad
VRL Travels Customer Care Address : Giriraj Annexe, 1st Floor, Circuit House Road, Hubli, Dharwad District, Karnataka, India - 580029
VRL Travels Customer Care Contact Number : +91 83 6230 7300
VRL Travels Customer Care Number : +91 83 6230 7300
VRL Travels Customer Care Contact Number : +91 83 6230 7300
VRL Travels Customer Care Number : +91 83 6230 7300
Service issue | Complaint | Query | Feedback | Suggestion | Reply
A S goni by Adiveppa Goni:
(4 of 5)
Seat bere ede adakke nanage refund beku
TR no 11626606 seat no 20.
PLANS FOR TRAVEL TO SHIRIDI by ANAND PARTHASARATHY:
(4 of 5)
Dear Sir,
I have plans to travel from bangalore to shiridi, total two adult and one child age of 5 years. Requesting to advise should we book a ticket for child.
Thanks and Regards
ANAND PARTHASARATHY
TRAVELS by RAJENDRA PRAJAPATI:
(4 of 5)
12.01.2017 MUMBAI TO GOA 40 PAX & 14.01.2014 GOA TO MUMBAI 40 PAX
BUS BOOKING
Dropping Problem as mentioned by Siddu:
(4 of 5)
No response from driver, Bangalore reached at 6:30am but West Lalbhag mentioned in tiket. he telling after 2hrs drop, what nonsense going there. VRL is safety travel & good for ladies
i hope ur r taking action Bus No : KA25/D0660
First respect passengers.
Complaint by Bipin Rathod:
(4 of 5)
Dear Sir,
We are traveling in your travels for good service and good comfort.
But sir your employees ( some driver and cleaner ) doesn't answer properly.so sir do some need full action for customer service.
Warm Regards,
BIPIN RATHOD
Toilet facility by HELEN LALITA:
(4 of 5)
We senior citizen and ladies after boarding the bus plz arrange for washroom facility after 4to 6 hours gap.This is useful for all the passengers.Because of humps we feel dicomfort.So plz arrange for it.
Thank you
Forgot my scarf in bus by Swarali diwate:
(4 of 5)
I forgot my scarf in bus which I want to pick up
I travelled yesterday from goa to pune and vehicle number is mh09 cv0151
I want to know bus location or vrl office from where I can collect it.
Operator pnr is 1292789
Thanks
Gross delay in consignment delivery by Sachin Dive:
(4 of 5)
Gross delay in consignment. Loss of business. Goods started journey on 21/6/2018 & today it is 30/6/208. Yet no firm commitment when my goods will reach to me. Docket no. 111688914 & 111688919.
Bad by Jeevan:
(4 of 5)
Plz mention correct Time
Enquiry about parsel by Pradeep:
(4 of 5)
Sir I want to parcel dio scooty from Bangalore to Hubli its new bike rc book I don't get until so its possible to parcel..? And also send me the charges for parcel kindly inform me....plzz
Timing delay always by Shama:
(4 of 5)
Always delay in departure timing.. Live tracking ll not show proper location and many times bus drivers said me to not to book ticket in vrl.. M travelling in vrl since 2012 to till but this time had big problem with this bus services... And drivers behavior is very rational and no respect for customer
Vrl travels - rude bus drivers by anusha:
(4 of 5)
First of all vrl travel sends you pick up vehicle and the driver assigned are so rude that they abuse.
We reached the pick up point at 7.pm. 15 mins early.
Our pick up time was 7.15 pm.
So at 7.20 pm I called the driver -7483598950 to know where the bus reached .
The driver denies to tel the location n replies rudely "I can't say the location,we are stuck in traffic.cant you wait, you r supposed to wait."
I just asked because it was late already n if he tells where he reached I will be able to estimate the arrival time.
But bus was 45 mins late. it was 8.pm now. I call the same number n he says he is 25 mins away from the pick up location.
Then at 8.15pm I get call from vrl office staff that bus has come ,please contact the driver.
I call the driver 7483598950- same number.
He is not picking the call.
So I called another number of the driver from the msg - 9900968937.
N replies rudely that bus has already reached 15 mins n he will not wait for us, he will leave n go. . N further abuses "can't u be punctual. So irresponsible. If u guys don't come now.. I shall leave the place. Catch another bus."
I'm shocked with drivers behaviour. I have reached the location 15 minutes early n the driver comes one hour
Late n abuses you in front of passengers.
This is very wrong. Treating customers so badly. Assigning such rude drivers n making the passenger's journey so worst.
Please take action against such rude drivers (9900968937/ 7483598950 ) pick up vehicle number- KA 25/D 0805
We don't deserve this. Very dissapointing to face such bad experience with vrl team.
Regard boarding point by Srinivas n h:
(4 of 5)
One bus is traveling from Bellary to bangalore. Via from Torangallu and sandur. If we try to book from sandur, There is no option to book the seat.
If i speak Bellary office there are saying no boarding point from sandur. To use your esteemed service, I have to go for Bellary. Which is reverse journey of 60km (that is total 120km extra traveling just because I like Ur service)
I am wonder that in taluk like sandur bus has no boarding point. Then Wat is use of going in this route.
Please re-route the bus directly from Bellary to bangalore via highway! Or provide boarding point.
Bugs in bus by Shridhar verma:
(4 of 5)
I am travelling from Mangaluru to Mumbai by bus no. GJ18AV3517. I found so many cockroaches and bugs in bus. Very disappointed.
Not good food and no clean in toilet by Ajitkumar:
(4 of 5)
Sir you are stopping your buses in sai park hotel near sankeshwar which is on nh4 highway.for what purpose you are stopping the buses do you know the value of customer ? You will get food that is Even a dog can not eat.and even toilets are very dangerous.something wrong in allocation this is not expected from vrl very upset.
Vrl service by Margaret Sapna Bopanna:
(4 of 5)
Recently went to Goa by shantha travels. AC sleeper. Nice pillows, blankets and water was provided. All for 1600. Came back from Goa in VRL. No AC.. no pillows, blankets and water. All for 1900. Such a long journey and no comfort. I would suggest all my friends and family to use shantha travels. Unless you people start thinking of the passengers and not the money.
Bus passenger issue by Asim:
(4 of 5)
I have booked 2 tickets out of which one seat is occupied by other person infact after telling not to occupy he didn't listen as this seat we booked due to social distancing due to covid19 pandemic circumstances bus details
VRL Travels
BusNo:PY05A1104
ServiceNo: Belagavi-Bangalore-0700PM-3.
75B5AC9K(Operator PNR: 808!238
Service related by Asma:
(4 of 5)
Office people will not responding and they will talk very rashly, rudly with customers ,,very third class service they are giving just for name sake they are keeping their name vrl but service is very weast ... Before booking think 100 times
Not responsing for booked ticket by Nagaraj H S:
(4 of 5)
i had booked the ticket sleeper but driver and conducter is telling sitting not sleeper i will post police complaint against this i have my ticket sleeper how can he refuse my gust which i had paid online and booked will you give back my money
Very Bad Service by Ashwini:
(4 of 5)
I travelled from Mumbai to Nippani today and bus reached at the destination at around 5 AM morning.Bus driver spoke with my dad and told him that he will drop me near first Indian petrol pump, but he dropped me near second petrol pump which is kind of far distance. Considering women safety point of view this is so careless behaviour. Please take an action against driver. the bus no is KA41D1672
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