West Bengal State Electricity Distribution Company [WBSEDCL] Customer Care, Complaints and Reviews
TollFree Number
Date: 05/07/2017
- State : West Bengal
- City : Kolkata
WBSEDCL Customer Care Address : Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, Kolkata District, West Bengal, India - 700091
WBSEDCL Customer Care Contact Number : +91 33 2359 8128
WBSEDCL Customer Care Number : +91 33 2359 8128
WBSEDCL Customer Care Contact Number : +91 33 2359 8128
WBSEDCL Customer Care Number : +91 33 2359 8128
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Electricity issue in Onkar Park (Ghola) by Hira Mandal:
(4 of 5)
from the last 2 years the phase of this area (onkar park (Ghola),Sodhepur) has lot of issue. when we talk with operator staff of ghola regarding this ,they dont give us an appropriate answers and shows lot of negative attitude towards the customer. so i request you to pay some attention regarding this issue and take the respective action. we will be waiting for your reply. thank you.
Complain for Bad Meter by Narayanbarh Girls' High School:
(4 of 5)
Sir,
Few days ago our local CCC sabang replace the previous Meter and given new one for increasing demand load from single face to three face. But the new meter now no showing any number to the meter display and no light flashed on the meter. So please take the necessary action as soon as possible.Thank you.
Frequent power failure at Ganganagar, dist : north 24 parganas, Pin 700132. by Uday chaudhury:
(4 of 5)
Myself Uday chaudhury, having WBSEDCL consumer ID 153126897, address :Ganganagar more, old jessore road, dist : North 24 Parganas, WB, PIN 700132, Registered mobile no 9433001342, e mail I'd :uchaudhury1956@gmail.com.
Regret to inform you that I am holding electricity connection 3 phase since last 25 years, I have noticed that on daily or regular basis there is Frequent power at my residence on an average 3-4 hours a day.
Other phase/ grid existing in my area having lesser power failure.
I have informed the matter to local ganganagar customer care office, as I found it is made by local electricity technician.
Inspite of no shortage of power or load shading in the area,we are suffering this power failure situation daily on regular basis.
In view of request you to arrange corrective action through competent authority.
Thanks®ards
Uday chaudhury
M 9433001342
Consumer I'd 153126897
E mail :uchaudhury1956@gmail.com
Load shedding without any notice by Prasanta Bhuiya:
(4 of 5)
There are frequent load sheddings in Uttar Joybill, Bhuiya Para, Nischinda, Howrah- 711205 without any proper notice. Inspite of complaining Bally and Kona Supplier, it always fell on deaf ears. I hope you look into the matter soon.
With regards,
Prasanta Bhuiya- 132105995
Electricity Bill by Subhash Chandra Saha:
(4 of 5)
Sir
We are receiving averaged quarterly bill in advance with option to pay at a time or in monthly which confused us when rented the house. It will be useful if the bill is prepared monthly which will be easy for consumer to pay comfortably.
PL think over my appeal.
Yours faithfully
Subhash Chandra Saha
Chand Mahal Apartment
Hakimpara
SILIGURI
M# 7838272625
Bad sarvice by probin kumar Das:
(4 of 5)
Two monath over but,New canection Did not come yet.What i do now?
complain against single phase,low voltage,power failure by MUKUNDA PATRA:
(4 of 5)
Respected sir
We are the villagers of Harma,p.o: gobardhapur, p.s: pingla.we have been facing serious problem of electricity like,single phase,low voltage,power failure etc. we complained toll free no,also complained to the substation secretary.but we would not get any fruitful results.my consumer no202130270,212537603ete.
So request to the authority to take strong steps.
by Arindam podder:
(4 of 5)
Respected.sir;low voltage problem below 110.add-duttapuker.green park.dist-24p north.ph no-9836764003.kindly need full step.
Main fiber cut lamppost from my house by Sanjit Chandra:
(4 of 5)
Dear Sir/Madam
This Sanjit Chandra,my consumer ID is 115143092, we suffering main fiber cut lampost from my house from today evening. Total fiber fallinng on the way. Maybe will accident othr public. I have two docket number one of the 16241529 and second docket number is 16241234. Please do something very urgent.
Survice cable fault by Tapasi kundu singha:
(4 of 5)
From yesterday (8/6) evening power is fluctuating in my house. Then at 10 pm no power supply. I launch a complaint at 11pm( complain no 16241820). But not no one attached. In WBSEDCL web page the complain is automatically closed without attending. So sad.
Power cut in my place in this intolerable hot night by Somen Mondal:
(4 of 5)
It has been more than 4 hours.That the electricity is cut in my area. The reason behind this is unknown to all so plz can you help me that when the electricity would come . Because it is not tolarable to lie down..
No electric power from 1/8/2018 by Laxmi Bhuniya:
(4 of 5)
I call to customer care yesterday got docket no 17617482 but till time condition is same no one came and check.
My consumer no is 103035123, contact no 9051174270, address is Rania, Saratpally, near Deshbondhu park autostand, Bansdroni, kol 700154
Illegal posting of eletricity Pole in my Land by pradip:
(4 of 5)
Hi Team,
WBPDCL has installed a Electricity Pole , in my Land, Last week without my Permission, Illegally.
I have registered a official with WBPDCL & the complaint received copy is attached hereby.
My Customer Id is 132095799
There has been no action for the last few days, only empty promises and doing nothing. So Kindly expedite immediate action & requesting you to look into this matter with Utmost Urgency.
Thanks & Regards,
Pradip Chakroborty
No electricity 1 months by Animesh Pramanik:
(4 of 5)
Dear Sir/Madam
I inform that, We have no existing zones in the last few days there is no electricity( 20.08.18 to 09.09.2018).We all submitted an application Rudranagar electricity office ( 21.08.2018).Electricity officer has any repetition.They say that it takes 3 months time. .As I have complained so many times regarding electricity supply but there is no response from the Rudranagar electricity office.My consumer id 102480807.phone no 8972896726. This is my kind request to u that please look into this matter .
Thanks & Regards
Animesh Pramanik
bill payment by sudarshan karmakar:
(4 of 5)
Sir,
on 05/10/2018 i tried to pay electric bill for Rs 1834.24 for Sept to Dec 2018. Computer showed transaction failed. Again I tried and again failed. By this way twice my account was debited but not credited. Double debit was happened, should be reversed by double credit. No credit was given yet. pl see the details. Transaction is done by debit card.
Account no. 3912 0002 0005 8154.
amount - Rs 1834.24 each. Date 05/10/2018.
E Com 266755283886 and 266755255301
WBSEDCL.
Solicit your immediate redressal.
Thanks,
sudarshan karmakar. m-9874435222 and 7003618362
No power by Pranab Mondal:
(4 of 5)
Dear sir 15th August 3:00am power supply off till now no power supply please sir look the matter.
Thanks
Please help by Madhurima Das:
(4 of 5)
For last 92 hours there's no power supply under SEB, no lineman upfront active to help thousands of residents, the counsellors are not willing to help but are fully enjoying the privilegesof being under ruling government. No helpline or didi ke bolo is working under this emergency.
Vill denui by Adhir biswas:
(4 of 5)
Sir my vill no power 20/05/20 to 25/5/20 no respond dignogar safli plese chick
Vill denui
P.o arbandi
Dist nadia
Pin 741121
Mob 8167863606
Very very very Bad Electric Supply by Animesh Dari:
(4 of 5)
Sir i am a customer of WBSEDCL.last 8mnth we are facing a very very bad service from My Electric Supply.... No bad weather but at mid night,at noon Electric Supply off... What is this . If thus problem not solve then we are gathering in power supply office and many more.
Huge electricity issue by Sabir Ali Mondal:
(4 of 5)
I am a customer and suffering a problem from few days ago the problem is that a single street electricity connection attached with a apart area connection. Whereas we are called up at electric supply number whose are replied please wait engineer is working on the same. A single question on my mind why should you taking a permanent solution on above subject.
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