Zomato.com Complaint & Customer Care Number

Web Services Date: 10/25/2016

Zomato.com Complaint & Customer Care Number


Zomato Restaurant Finder app lets you search menus, pictures GPS  coordinates for 50,000 restaurants in India-UAE. Zomato is present  in 13 cities in India – Delhi NCR Mumbai Bangalore Kolkata Pune Chennai Hyderabad Jaipur Ahmedabad Chandigarh Lucknow Indore and  Ludhiana. Zomato is also available for London Colombo Dubai Sharjah and Abu Dhabi.


 


Website : http://www.zomato.com/app


Email : info@zomato.com


 


ZOMATO CUSTOMER CARE INDIA:


+91 11 30806376


 


ABOUT ZOMATO:


Zomato is a restaurant search and discovery service founded in 2008 by Deepinder Goyal and Pankaj Chaddah. It currently operates in 23 countries including India.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    My accaccount deactivated please activate by Harinarayan mishra:

    (4 of 5)

    My accaccount deactivated please activate

    activet by nagaraju:

    (4 of 5)

    sir my account de activeted please activate my account sir pls

    order not delivered by DEBANGSHU SARKAR:

    (4 of 5)

    We are ordering food on regular basis on zomato,for Order Number: 26540283,till now order not delivered.when i called to restaurant he is telling boy is out for delivery,

    At lunch time i have ordered food of order no:Order Number: 26454980,but swad is forgot to deliver rice with ordered food,

    Hi by Sonia:

    (4 of 5)

    My order no is

    Arvi Family Restaurant by Shubham Singh:

    (4 of 5)

    Change my contact no from Restaurant page... 9453789666 save this no

    app is not open by Banti kumar:

    (4 of 5)

    Dear sir/mam
    My name is banti Kumar. My app is not working. My mobile no. Is 7011968990. My I'd. FE 37278. please guide me.
    Thanks

    complaint by Fozia:

    (4 of 5)

    This is in reference to the order ID 1255499004, i have ordered the 2 dosas from the masal trail and the bill amount was Rs. 338/- when the person came to deliver the order he asked for 650/- rs. and took the money from us and not even gave the bill to us and told that he forgot the bill and will give us later. neither he came nor our excess amount returned. this is really surprising that a brand like zomato have these types of fraud people to serve. please look into ths and refud my money back. actually all this happened as he asked money to the receptionist and delivered the ordered there.
    please look into this.

    Fozia
    9953650061

    non delivery of food despite 100% advance by Daman:

    (4 of 5)

    My order on the great Punjabi Dhaba & caterers thru Zomato ordered yday@ 9.30 pm approx. remains undelivered-

    Why???????

    Non delivery of order by RAJNI kumar:

    (4 of 5)

    I have booked order no 1161251203 Dr 31.05.18 for which I was given delivery time 8.28 pm. I have received a call from some delivery boy that Amritsari Kulcha Land has refused to deliver the order after 8.40 pm. Ok investigate.

    Non delivery of order by RAJNI kumar:

    (4 of 5)

    I have booked order no 1161251203 Dr 31.05.18 for which I was given delivery time 8.28 pm. I have received a call from some delivery boy that Amritsari Kulcha Land has refused to deliver the order after 8.40 pm. Ok investigate.

    Getting frequent advertisement by Balakrishna Reddy:

    (4 of 5)

    Plz do not give any advertisement on my mob number 9176536133

    Highly disappointed and fedup by Sandeep:

    (4 of 5)

    Hello there!

    I am really not getting, if you guys can't fulfill customers need then why you have this app called "ZOMATO".
    I have placed the order and then I got charged from my card & also got confirmation from subway that my order has accepted and I had wait till 40 minutes and then I got another message that "Subway has declined your order" and I was like COMPLETELY SHOCKED. I was so hungry and I called to subway and asked them that if you wanted to decline then atleast decline it at the beginning of the order. They said we have never accepted your order and if you have any issue then talk to zomato not us.

    Unfortunately there is no toll free number for ZOMATO So I have started chatting with the support and it was like they are very much familiar with this type of situations/issues and they took my case very casually and I was completely shocked/annoying because I was super hungry. I told them that atleast provide me any alternative because I am very much hungry and my nearby market get closed and there is no way for food then still they are like we can't help you and you will get your money back within 5-6 working days...

    This was the biggest joke I have ever hear because suppose if at that time I have only 80 rupees in my pocket then how I will eat for tonight because I have already given this to zomato and they will send me refund in 5-6 days..

    They are not even responsible for alternative and talking me like a shit.. I am really don't know why this type of app are into the market.

    I was hungry from whole day and thought once I will reach to my home then will order something and take a good sleep but it seems like its not in my favour.

    Its harassing me and I am so much frustrated right now.. I need solution for this.

    पैसा लेने हेतु by GOPAL KATHERIA:

    (4 of 5)

    मेरा पैसा बापस लेने हेतू ,मेने आपकी ऐप से पिज्जा बुक किया था जो कि मेरे खाते से पैसा तो कट गया लेकिन आडर बुक नहीं हुआ
    कपया मेरा पैसा बापस किया जाये

    One item missing by SUNIL AHUJA:

    (4 of 5)

    Hi
    My order no.is 1076287981 we received dosa but Bedmi.poori was missing .plz solve this problem ASAP.

    REFUND by SUDHIR SHARMA:

    (4 of 5)

    मेरा पैसा बापस लेने हेतू ,मेने आपकी ऐप से 02 चूर-चूर नान थाली का बुक किया था जो कि मेरे खाते से पैसा तो कट गया लेकिन आडर बुक नहीं हुआ
    कपया मेरा पैसा बापस किया जाये

    DATED 13-JUL 2018
    ZOMATO ODER NO 1468673

    Zomato Complaint by Kratika Paharia:

    (4 of 5)

    Hey, This is Kratika
    OrderId-9947
    Restaurant- Harish Bakers & Confectioners pvt. ltd. Sec-56, Gurgaon

    I have ordered 5 items on 13 july 2018
    out of which 3 were delivered & 2 where missing.
    Payment mode- Via Debit Card
    Either Re-order the left overs or refund the amount.
    Thank You.

    Complaint by Madhu:

    (4 of 5)

    Order ID 1518727008 chicken biryani
    Shri venkateswar bhavan at dwaraka sector20. I order this at 2.00pm and the delivery time will be 3.30pm. Deliver boy didn't contact me. I got a message 5.30pm from zomato that (Your order from Sri Venkateshwar Bhavan has been picked up by our runnr Ashu (9315876201) and will be reaching you shortly. You can use the link https://runnr.in/s/32sfgx to track your order.) I made a call to delivery boy Mr Ashu at 6.08pm he told that I'm earning 200rs per day I can't go back to give that order back to the venkateshwar bhavan. If u need it just take that 142rs from my account. Is this the answer... pleas look after it and alive this urgently... If not I'll go on legal procession..

    Sssd by Sumit:

    (4 of 5)

    I am delivery boy Mari I'd login Nhi ho rahi h 8802659632

    Did not recieve my refund by Neha katewa:

    (4 of 5)

    I had ordered twice and was charged twice but later on my order was cancelled. I didnot receive my refund.

    reg is zomato by shraddha shah:

    (4 of 5)

    Hi...

    I tried calling zomato few times but there is no response.
    i wanted to reg my juices & deserts cafe in ahmedabad, gujarat
    Ph 8306050408

    Service issue | Complaint | Query | Feedback | Suggestion | Reply