Zara Customer Care Number Toll Free Email Id support
Zara Customer Care Number Toll Free Email Id support
Zara is a interpersonal brand .Zara brand is famous in all over world. Zara stores have designer clothes. Zara store have garment shoes & children’s clothes etc. In India its has biggest store in Ambiance Mall in Gurgaon.
Zara Store Address State Wise-
Delhi –
G-27+28+ GA-02 Select City Walk Saket Select CITYWALK Press Enclave Marg Saket District Centre Pushp Vihar New Delhi Delhi.
Phone -011 4105 7414
Mumbai –
LBS MARG NEAR KAMANI JUNCTION KURLA WEST Phoenix Marketcity Mumbai Maharashtra
Phone -022 6180 1562
Rajasthan –
A block Jawaharlal Nehru Marg Malviya Nagar World Trade Park Jaipur Rajasthan.
Phone -0141 272 8073
Hyderabad –
D.No 13-4-161 Beside Baqueri Hotel Karwan Road Subji Mandi Hyderabad Telangana.
Phone -098493 38293
Chennai –
142 PHOENIX MARKET CITY VELACHERY MAIN ROAD Phoenix Marketcity Chennai Tamil Nadu.
Phone -044 3008 3700
Chandigarh –
ELANTE MALL INDUSTRIAL & BUSINESS PARK PHASE-I 178-178A Elante Mall Chandigarh.
Phone -0172 662 2607
Uttar Pradesh –
Basement Janpath Market 25 Hazratganj Lucknow Uttar Pradesh.
Phone -0522 400 9303
Pune-
42 Upper Ground Floor Phoenix Marketcity Phoenix Boundary Road Viman Nagar Phoenix Market City Pune Maharashtra.
Phone -020 3095 0533
Zara Toll Free Helpline Number -1855 635 9272
Zara Headquarters Number -1-212-355-1415
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Returns Issue by Tejas Pawar:
(4 of 5)
Hello,
I'm Tejas from pune. So i bought a blazer from zara outlet located in the Phoenix mall, viman nagar, pune 411014 on 3rd of March 2017 for Rs.3,900. I had to gift it to my younger brother who had come for a visit. now since its a gift im bound to remove the tag( which was only a simple Ribbon knot) & so I did and gave it to him. He wore and the next day he returned to me as it was too big for him. I hit the store Right away along with the tag for an exchange to which there was no size available. Now before buying I had already made it clear to them that if in case there are issues ill come back for the exchange. Your executive was very much polite to tell me that i can even get the Refund back. So since there was no size available I asked them for the refund. Now seeing the tag removed ( again which was only a ribbon knot) they told me they cant refund nor can exchange. Now Zara being such a big brand, this was the last thing I could expect. Thoroughly disappointed. They asked me to contact you people and Trust me I must've called you several times but to no avail. Now Before I go social to any extent, which I will if not reimbursed, kindly Refund my total amount. Escalate it to the highest authority and revert back asap. Also, I was busy with my job and hence writing you tad bit late, but you have a 30 day return policy so I hope you comply to the same. The blazer is as new as it was since there's no one to wear it.
my email : alltimetj@gmail.com
Phone no : +918600362757
Regards,
Tejas
Exchange by Monika:
(4 of 5)
Hi
I bought an article from Zara chandigarh on 14-04-2017 . I want to exchange it with some other article but I lost my bill . I have tag and debit card detail of the transaction .Please help me out or suggest any alternative to exchange the article without original bill .
Regards
Monika Arora
Sent from my iPhone
Complain reguarding track by Dhwani jain:
(4 of 5)
I had taken a track 6 months before and all the threads are coming out and the material quality is also bad
Regarding colour bleeding by Shruti Kawatra:
(4 of 5)
I have purchased one pink colour dress from Pacific zara outlet article no.(2286/997/630)and the problem with garment is that colour is bleeding after first wash. Pls look into this matter and resolve the same
Regarding colour bleeding by Shruti Kawatra:
(4 of 5)
I have purchased one pink colour dress from Pacific mall zara outlet delhi article no2286/997/630 the problem with garment is that colour is bleeding after first wash
Pls look into this matter and resolve the same
GST QUERY by Ami Patel:
(4 of 5)
Dear Sir / Madam,
Please help out with this as I am doing business in styling industry ,i need to buy brand clothes for the clients.so i am in B to B category.I Need to take set off for what ever purchased from you.but unfortunate it wont be in your system to mentioned my GST details while purchasing anything. so i can able to claim for the same.plz suggest
9987693482
Looking for a pair of boots by Anjana gupta:
(4 of 5)
I had already bought a pair of boots in kids ref. No. 3282/203/040 black need to check if size 38 available anywhere in Delhi pls reply ASAP
THANKS
Defective trousers by Anamika:
(4 of 5)
I had purschsed fomal trousers from Zara, Orion, Bnaglaore, Karnataka Yesterday(22-09-2017). I washed it with plain water. Neither hot, nor cold. Just plain water. No detergents. And after drying there are white marks all over the pant. The pant costed 2490. Invoice Number: 9217-01-S220464.Store Number: 9217. What is the course of action going ahead. I do not expect such low quality products from a company which takes pride in being called a FASHION HOUSE AROUND THE WORLD.
Shoes replacement by Pankaj grover:
(4 of 5)
Sir I already mail u article no nd pair of shoes kindly repl me asap
Need Bill by Rajni Malhotra:
(4 of 5)
Hi team,
I purchased one jacket on 09th Sep for 80$ but I lost my bill. It is required to file the reimbursement. Pleas advise if you can share the duplicate statement
My no is +91-9717508484
Regards,
Rajni
Request to change cloths due to large size by Himani:
(4 of 5)
Hi Team,
Invoice No. 918301S201531
I bought cloths on 1-10-2017 which are of large size, due to some personal emergency reason I am not able to change clothes from store and changing period delayed, Request you please allow to change clothes from ZARA store
No confirmation on payment by Rhema John Samuel:
(4 of 5)
I just bought two shoes online, the money for debited but the payment status is still pending.
Excessive pilling of stole by Aishwarya verma:
(4 of 5)
I bought a stole yesterday and its pilling excessively. I want an exchange for the product.
Duplicate Bill by Avtar singh:
(4 of 5)
Hello Team,
This is regarding duplicate copy of bill for my purchases on 26th of December 2017.
I had done transaction about 9950 INR on 26th of December 2017 and unfortunately I have misplaced my bill and I require exchange for some articles therefore I need duplicate copy of Bill so that I can proceed smoothly. Below are the transaction details:
1. Transaction ID:- ZARA INDIA 1242
2. The transaction on your IndusInd Bank Credit Card ending XX1001 for INR 9950 on 26/12/17 19:11 at INDITEX TRENT RETA is Approved.
3.Contact Detail: 7838500006
4. Store:- Mall Of India Noida
I would be really appreciated if you can provide duplicate statement asap for making New Year shopping with ZARA.
Thanks & Regards,
Avtar Singh
7838500006
Bad Customer Service . .Might lose many customers by Manjunath N:
(4 of 5)
Kindly provide zara email id so that i can mail all the details with proof and attachment. Not accepting exchange bought just before 1 day
Refund late by Nitesh Agrawal:
(4 of 5)
My refund for checked blazed with reference id: 0/5877/536/084/48
is still pending from more than 10 days. Please initiate asap.
Exchange of an item by priya chawla:
(4 of 5)
I bought a pair of shoe from zara noida, mall of india 2 days back but when my son check the size after coming back they were small...yesterday i went back to the mall to exchange the size but they refused as i was not carrying the bills...by my mistake i misplaced the bills somewhere..please help me to exchange the size in the same shoe...all the tags are intact with the shoe...please help me
Business selling by MD AMIR ANSARI:
(4 of 5)
SHAKIR HANDLOOM INDUSTRIES
WE ARE MANUFACTURER AND EXPORTER ALL TYPES OF ITEMS STOLE SCARF FABRIC SAREES MANY MORE MY CONTRACT AND WHATSAPP NUMBER+91-8084765028. /. 7982881029
EMAIL:- she.industries1985@gmail.com
Incorrect billing by Aditi Sureka:
(4 of 5)
Today I purchased 3 bags and 2 tops from Zara at Palladium Mall,Mumbai. I took 2 bags of 1890 each and another for 1690.I was charged incorrectly 2890 for the 1690 bag. I am extremely surprised as to how such a mistake was made at your billing counter. I do not stay in Mumbai and travelled from Lokhandwala(place where I am staying) to Palladium for shopping. Now to resolve the matter I have to spent another Rs 1000 of cab fare, for no fault of mine and also face unnecessary harassment and waste my time when I have come to Mumbai for a holiday. I expect you to look into the matter.
Faulty product by Sneha Aggarwal:
(4 of 5)
Hi,
I have purchased Zara L size jeggings from Malad Infinity Store and the quality is extremely poor.
Everywhere i see the cloth is rough, stitches have become loose and the stitch over belt has come out.
Me being regular Zara customer is extremely disappointed to see the condition of cloth and need youto tale strict action over it.
I am always travelling overseas and would not be able to wait for long hence would appreciate timely revert.
Have attached images of pant as well.
Invoice number - 9216-05-S017161
Trans - 21417
Store- 9216 Infinity 2
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