ITC Limited Customer Care Toll Free Number Complaint Number

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ITC Limited Customer Care Toll Free Number Complaint Number 

ITC Limited is an Indian Conglomerate Headquartered in Kolkata West Bengal India. Its Diversified usiness includes five segments Fast moving consumer Goods Hotel Paperboard and packaging Agribusiness and Information Technology.ITC Limited was Established in 24 August 1910 as the Imperial Tabacco Company of India Limited but later the Company was renamed as the Indian Tobacco Company Limited in 1970 and further to ITC in 1974. The ITC  Limited completed 100 years in 2010 and as of 2012-13 had an annual value turnover of US$8.31 billion and a Market Capitalization of US$45 billion. Its employee over 25000 people ata more than 60 location across India and is part of Forbes 2000 list.ITC Limited sells 80% of the cigarettes in India where 275 Million people use tobacco products and the total cigarette markets is worth close to $6 billion or 65000 crore. Its major  Cigarette Brand Include Wills Navy Cut Gold Flake King Gold Flake Premium light gold Flake Super Star Star Insigna, India Kings Classic 555 Silk Cut Scissors Capstan Berkeley Bristol Lucky Strike Players Flake and Duke and Royal. ITC major food brands include Kitchens of India as Aashirvaad Mint-o gum-o B natural Sunfeast Candyman Bingo and Yippee. ITC is Indias largest seller of branded foods with sales of over Rs. 4600 crore in 2012-13. Its Personal care product  include perfumes haircare and skincare categories. Major brands are Fiama Di Wills Vivel Essenza Di Wills Superia and Engage and many more.Its Stationary Brands include Classmate PaperKraft and Colour Crew.Its Safety Matches and Agarbatti Brands include Ship i Kno and Aim brands of safety matches and the Mangaldeep brand of agarbattis. It is one of the most biggest manufactured company of India.


Foods Product Major brands –


Aashirvaad Svasti

B Natural


Dark Fantasy Chocofills

Dark Fantasy Choco Meltz



Dark Fantasy

Dream Cream

Mom’s Magic



Personal care products

Stationary product

Safety matches product

Agarbattis Product

Paperboard Product

Packaging and printing


Head Office –  37 J L Nehru Road Kolkata India.

Phone Number – 033 22889371

Result 11 votes
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Customer Care

Not suply sigaret

Plz contact
J j store

September 14, 2020 Joshy


I run my shop for the last 35 years and sell your brand in a good quantity, but till now no display board has been provided till now, they always make fake promises even I sell highest quality as compared to others but u fortunately most of them have displays. Your goodself is requested kindly do the needful and issue a good disply of goldfake board.
An early action against this regard will be highly appreciated.

Mohammad sultan and sons
Old barzulla srinagar kashmir

September 13, 2020 Mohammad sultan and sons

Cap was stick with aluminium foil. When iI try to remove it get remove with foil also.

September 8, 2020 Shyam prasad

Wills Navy cut

I want to ask why Company has not supplying the Navy cut printed 100 rs New packing Navy cut Rs 95 taste different from 100rs one I am finding it hard to smoke it

July 23, 2020 Sohail khan

Unfulfilled scheme

Sir we purchased Mangaldeep Agarbatti worth Rs. Ten Lacs in 2015. We were promised a Royal Enfield against purchase of the same. But till now we haven't received our schemed award. The company representative are not giving proper response to our complains.. Therefore I request the officials of ITC LIMITED to look into the matter seriously as early as possible.

June 27, 2020 Sanjay Kedia

Navy cut

Dear sir,
Rate of Navy cut price printed in a packed is Rs49/- and rate of another packet is Rs80/- why is such differences? Retail outlet always takes Rs80/- for packets of Rs49/- why is it so?
Needs clarification.


June 18, 2020 Rounak Trivedi

About the packaging of cigarettes

Resp. Co.
I want to state that I'm a shopkeeper in Punjab, India. I notice some issue regarding packaging of cigarettes.Your cigarette packet style is not well becoz when consumer take out cigarette from packet he pickup lip side of cigarette with his fingers and this is not safe due to Pandemic corona virus...
So I humbly request you to change side of your cigarette that's why consumer takes sofe smoke and they will definitely appreciate your step.....
Thanks, have a nice day

June 5, 2020 Manjosh singh

ITC illegally exporting Atta to Malaysia

ITC, together with its importer to Malaysia, are importing Aashirvaad Atta illegally, without the official import permit, issued by the proper Malaysian government authorities.

Your importer is importing illegally , with giving false declaration to customs.
ITC will also be legally liable for the illegal importation. , when the customs finds out.

For your own good, ITC, please check to see that your importer has the valid license to import
. They have been importing, by submitting false document.

Attached are the requirements for the imports of Edible Wheat Flour. From the government website

Importation of eight (8) types of Edible Wheat Flour for human consumption requires a Certificate of Approval (COA) issued by SIRIM QAS International. Testing and verification for the certification comply with the Malaysian Standard MS 85.

The certification applies for the following eight (8) types of Edible Wheat Flour:
White Flour.

High Protein Flour.

Protein-increased Flour.

Wholemeal Flour.

Atta Flour.

Self-raising Flour.

Enriched Flour.

Chlorinated Flour.

SIRIM QAS International provides unbiased, independent verification and sampling of flour quality through our testing services. Additionally, we also audit factory facilities as part of our Product Certification services. Once approved, certification is given, allowing the licensee to affix the SIRIM Certification Mark on the certified product.

April 28, 2020 ATAKA

Rizma International

I m regular smoker of wills filer navy cut.
Nowadays new pack launched of mrp 95/-.
Which is absolutely waste of money &no taste as in 100/- mrp packs.
Since last 2 months our money is being waste.
Every shopkeeper tells yahi hai 95 wala lena ho to lo warna aage badho...

January 31, 2020 Mohd Azam

Complaints against tivee agents in Coimbatore

Respected sir.. Running a super market named Sri ragavendara departmental stores.. Karamadai.. We r nt receiveing itc food materialregularly.. Issued lot ofcomplaints no body is taking action against tivee agents ... So kindly need ur materials as soon as.. Thanking u

September 28, 2019 Gopinath