Electricity Department of Pondicherry Customer Care Toll Free Number

Customer Care Date: 10/06/2016
  • State :  Pondicherry
  • City :  Pondicherry
  • Address: 10 Second Cross Jawahar Nagar Road Boomianpet Puducherry.

Electricity Department of Pondicherry Customer Care Toll Free Number


The Electricity Department of Pondicherry is established under section 14 of Electricity act 2003.it one of the most biggest caring on the business of transmission, Distribution and Retail supply of Electricity in Pondicherry or Puducherry.its has the town and villages electrified in aas early as 1972  as the union territory is 1oo% fully electrified.its has a dividation part namely pondicherry power corporation limited there are presently operates a 33 MW gas power plant in Karaikal Region.the corporate had received the ehtire cost of Rs 133.04 crores as share capital from Govt of Puducherry till 1999 to 1920.its is the first an prestigious gas based power plant set up at T.R Pattinam Karaikal to cater to the power demand of Karaikal region.the power generated by both gas and steam turbines are distrubuted at 11 KV legal and distributed to local industries and consumers.its very biggest and powerful powerplant of Pondicherry.the power generated by both the  gas and steam are distributed at 11 kv legal and distributed to local industries and consumers.its some power is exported to 110 kv level to nearby 110 kv substation.it is provide to consumer Electric meter power remote meter,fuel,gas and all electrical related services provide in low cost.




Power Zone Venue –


Alankuppam zone


Avvai Nagar


Audiyarpalayam zone


Annavasalz zone


Ariyankuppam zone


Ashok Nagar power zone


Ariyar Power Zone


Agiz nagar


Arasur power zone




Contact Details –


Corporate office address – 10 second cross  jawahar Nagar Road Boomianpet Puducherry.


Phone Number – 0413 233287


 


Officer Contact Number –


Managing Director contact number – 0413 2204043


Company Secretary contact number – 0413 2206085


Manager of Account contact number – 0413 2200215


Executive Engineer contact number – 04368 233923


Technical officer contact Number – 04368 233193


Assistant Engineer – 04368 233988

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eb bill more for 390 unit consumstion by A.MOORTHY:

    (4 of 5)

    Dear sir in may 2018 eb bill has come for rs 1307 for 390 units consumption.,
    as this seems to be more pl correct the same pl

    Suffer from customer by Subashini:

    (4 of 5)

    I am living in muthiarypalayam last one week we suffer on power cut only at night after 9:00pm to 1:00am and above we don't hear any power information so we try to know that the power cut status we try to call ebi but they pick any call but there are hold landlani as busy tone. I want to know why power why they don't pick up the calls???

    Service problem complaint lodging by GEETHA M:

    (4 of 5)

    Customer ID no:31-61-06-0833 Addresss: 38,DEVA NAGAR,Reddiarpalayam, Complaint: Supply is not coming in two phases out of three phases

    Service problem complaint lodging by GEETHA M:

    (4 of 5)

    Customer ID No: 31-61-06-0833 Address: No:38,DEVA NAGAR, Reddiarpalayam. supply is not coming in two phases

    updation of electricity bill by dinesh singla:

    (4 of 5)

    ID: 23-23-02-0189GN Sir i have already paid my october month bill Rs. 712/- via online mode through SBI bank vide challan no. DUA2671919 dated 12.11.2018 bill but still in november month bill it is reflecting. please correct the same so that i can make payment for november month bill.

    Low voltage 130V to .... by Deepak:

    (4 of 5)

    One month .....very low voltage night 130V ......Mahe chembera

    Cimplaint by Azhagappan:

    (4 of 5)

    This stupid rascals from thirubuvanai EB is not at all working proparly.they are cutting power in night time unnececerly.

    Correction of CIBIL score by Alok Kumar:

    (4 of 5)

    Dear Sir,

    Apropos to the above-mentioned subject and as per the today telephonic conversion it is once again requested that kindly correct my CIBIL score immediately as from verification it is submitted from SBI Card that my CIBIL score is clear and not contain any overdue amount. It is stated that for two months I am regularly requesting to correct my CIBIL score but only false assurance was rendered by SBI Card &CIBIL against my grievances.

    It is further submitted that as per verification from SBI Card regarding my current CIBIL Score on several occasions it is stated that my score is clear but some amount is still reflecting against my score.

    As per the last conversation, assurance was given to correct the same on or before 1st July but nothing has happened till date. Due to the reasons attributed above and negligence at your part, my Home loan is at the verge of cancellation.

    It is stated that kindly correct my CIBIL score today itself after checking your record otherwise I am constrained to file an FIR against SBI Card & CIBIL today itself without any further conversation in this regard.

    Waiting for your valuable reply today itself.

    Alok Kumar
    GM-IR
    SPM

    Substation transformer on poles by Jyothi:

    (4 of 5)

    Sir..
    How can u install such a powerful substation near to walls of an appartments where many people are residing.There are upto 12 families residing in our flats..many kids..is this the way the govt does not care for people life.

    Low voltage by Mohamed Sameer:

    (4 of 5)

    Im mohamed sameer from Tr pattinam my address 22 sattaiya Palli street

    Sir my area everyday night very low voltage we couldn't sleep properly at night two much trouble we faced so please take some action for a proper voltage supply.I kindly request you.
    Consumer no:6443050379
    My number: 9787428812

    by Gopalakrishnan:

    (4 of 5)

    I want remove one of eb registration in online payment site how should I do?

    I AM COMPLAINT 02.10.2020 BUT RESPONSE by FAIZUL RAHMAN:

    (4 of 5)

    I AM FAIZUL RAHMAN 6, DUPLEX STREET KARAIKAL MY CONSUMER NO 6103050646 MY HOME TWO PHASE ARE FUSE I AM COMPLAINT 02.10.2020 BUT RESPONSE I AM CONTACT PHONE VIA THREE TIMES PLS SOLVE THE PROBLEM MY CONTACT NO9994830582

    Eb meter not working& abnormal eb bill by K Munirathinam:

    (4 of 5)

    My eb service no 22-05-02-0110A. My eb meter was not working from aug2020. I paid July bill Rs 895. on 4sep. For aug bill I received msg from eb office Rs.682040. I am 71 years old retired person. I have shocked to receive the msg. Now I am in Chennai for medical treatment. Kindly rectify it.

    Low voltage by DR.vigneshwari:

    (4 of 5)

    Dear sir, I stay in kattukuppam area, there is been low voltage everyday here , since more than a week.Its still not fixed. Being a doctor I work during this lockdown also. please get the problem resolved as early as possible so that I can have a little peaceful sleep during night atleast in this summer.

    Low voltage by Raghuathy:

    (4 of 5)

    regularly at night time low voltage coming at 148v pls help with your help sir

    Low voltage by Raghupathy:

    (4 of 5)

    Low voltage at night regularly 148v pls rectified

    Unable to pay online by Dr. Nancy Premkumar:

    (4 of 5)

    Sir,my transaction on 5/8/21 no TE0520210136036 as well as that done today TEO520210143452 are still pending. I unable to pay the bill. Kindly resolve. Thank you. -Dr.Nancy 9843130536

    Worst electricity department kottucherry by Vignesh:

    (4 of 5)

    Sir this department staff not give bill properly put more amount and Throw the bill and always write DL and cut the power daily peak time

    Meter reading issue - Pondicherry by Jayanthan J:

    (4 of 5)

    Consumer number - 0206020139AD

    Dear sir,

    I have meter reading issue for the past 6 months after covid pandemic I have paid my past record bill due amount of rs.14k approx. My monthly utilisation is about 300-350 units only but again I m getting 5k bill in two months due people from electricity board came and checked they themselves confirming the utilisation won't be more than 400rs monthly then what would be the reason for this much price hike please solve this issue to make us survive during this covid pandemic

    Thank you

    Regards,

    Jayanthan J
    6385632773

    Power cut issue by Ashok:

    (4 of 5)

    Respect Sir, yesterday night 11 o'clock power cut still time now 5 am no power supply given, this issue continue s more than one year s. To take complete action for this issue. In my area karikalampakkm

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