BSES 24×7 Customer Care Helpline Number, Support Email Id, Office Address
Customer Care
Date: 11/19/2017
BSES 24×7 Customer Care Helpline Number, Support Email Id, Office Address
What is BSES ?
BSES is very popular Electricity provider’s in Delhi. It is divided in to two department’s whose name’s are BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL). In whole Delhi, these two department’s are serving and providing electricity from many year’s.
Recently, they have setup Customer Help Desk (CHD) which is working for 6 day’s a week for online registration of user’s complaint’s. They had also setup Consumer Grievance Redressal Forums in Kakardooma & Pushp Vihar area.
Both, BSES department has more than 3.7 million customer’s in 33 district’s.
To handle there all Queries, Complaint’s, Installation and Repair Issues they have a separate “Customer Care Department” which is highly trained to solved all queries of there user’s. We are providing all alternatives such as BSES 24×7 Customer Care Helpline Number, Corporate Office Address, Support Email Id and other Office Location’s.
BSES 24×7 Customer Care Helpline Number
BSES BRPL Corporate Office Address-
Rajdhani Power Limited
BSES Bhawan, Nehru Place, New Delhi 110019
Nearest Landmark: Nehru Place Bus Terminus.
Telephone Number- 011-39999911
Fax Number- 011-26419833
BSES BYPL Corporate Office Address-
BSES Yamuna Power Limited
Shakti Kiran Building, Karkardooma, Delhi – 110032
Nearest landmark : Karkardooma Court.
Contact Number- 011-39997111
Fax Number- 011-39999765
BSES 24×7 Customer Care Helpline Number- 39999707 or 39999808
Both number’s are available for 24 Hour’s 7 day’s a week. First One is for BRPL and Second One is for BYPL. For any kind of breakdown, repair, installation, new connection, change of change connection, complaint than feel free to make contact to the above helpline number’s.
It is a initial stage of “Query Management Process”. If customer’s are not satisfied with there services than there are 3 level’s are available in which you can make complaint’s.
Level 1-
Those User’s who are not satisfied with the support & help of “BSES 24×7 Customer Care Helpline Number” than they can contact to the “Level 1 Support” in which they should visit there nearest division office and find Customer Care Officer (CCO), Business Manager or Circle Head.
Level 2-
Under this Level, Customer’s can write an Email or Letter to the below provided contact information.
BSES Rajdhani Power Limited Support Email Id- brpl.customercare@relianceada.com
BSES Yamuna Power Limited Complaint Email Id- bypl.customercare@relianceada.com
You can Send a Letter to the Below Location’s-
A) BSES Rajdhani Power Limited User’s
Rajdhani Power Limited
BSES Bhawan,
Nehru Place, New Delhi 110019
B) BSES Yamuna Power Limited User’s
Yamuna Power Limited,
BSES Corporate Annexe, CBD-III GRID,
First Floor,
Opposite Agarwal Fun City Mall,
Karkardooma, Delhi-110032
Level 3-
Still,any of the user’s not satisfied with the Level 1 and Level 2 support than they should contact to the Head of the Customer Relation’s and there contact details are as follow’s.
BSES Rajdhani Power Limited Head Customer Care-
Rajdhani Power Limited- BSES Bhawan,
Nehru Place, New Delhi 110019
Email Id- brplhead.customercare@relianceada.com
BSES Yamuna Power Limited Head Customer Care-
Yamuna Power Limited, BSES Corporate Annexe,
CBD-III GRID, First Floor, Opposite Agarwal Fun City Mall,
Karkardooma, Delhi-110032
In Addition, we are also sharing the Link which will directly lead you to the all “Grievance Management Process” page where you will get all available help & support contact detail’s.
In Meantime, for more information you should visit its Official Webpage for more support & information.
Customer’s also send Complaint via SMS and Both BRPL & BYPL SMS service support are available below.
BRPL User’s can Send there Complaint via SMS to 5616107.
BYPL User’s can Send there Complaint via SMS to 5616108.
But, in our view the best way to get help & support is “BSES 24×7 Customer Care Helpline Number”.
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Billing address need to be rectify by Manoj Bhardwaj:
(4 of 5)
Billing address need to be rectify as per Aadhar address
by :
(0 of 5)
I HAVE LODGE THE COMPLAINT IN Evening AT 3.48 PM k no 103227658 in the name of shahnaz COMPLAINT NO 1968 NO EXECUTIVE HAS ATTEND THE COMPLAINT AND I HAVE AGAIN THE COMPLAINT NO 2267 PLEASE RESOLVE THE COMPLAINT
Regarding wrong billing by vikash jain:
(0 of 5)
Dear Sir/Ma'am,
We have a CA number 153387565, in which other charges of Rs. 15060 have been charged. There is no reason mentioned and we do not use this much service. Kindly remove these charges and share a new bill.
The employees of your company call us repeatedly and do not talk properly. They are calling us for any other person's bill and demanding money from us.
If the charges are not removed then we will make a complaint to a higher authority.
Thanks & Regards
Vikash Jain
9350984008
Service issue | Complaint | Query | Feedback | Suggestion | Reply