APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id
APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id
Andhra Pradesh State Road Transport Corporation (APSRTC) is the Andhra Pradesh bus service run by the Andhra Pradesh government. It has more than 20000 buses under there Roof.
Every day Lakh’s of Passenger’s travel’s from one destination to another destination with the help of APSRTC.
APSRTC Customer Care Number- 040 30102828
APSRTC Customer Care Toll Free Helpline- 1800 200 4599
APSRTC SMS Related Queries Customer Number- +91 8499900900
APSRTC E-Ticketing/Refund Related Queries-online.support@apsrtconline.in
APSRTC Complaint Customer Email Id- customercare@apsrtconline.in
APSRTC Social Profile Pages-
Twitter Page- twitter.com/apsrtc
Facebook Page- www.facebook.com/apsrtc
APSRTC Important Link’s-
Contact Us- www.apsrtconline.in/oprs-web/home/contactus.do
Track Ticket Status- www.apsrtconline.in/oprs-web/ticket/waitlist.do
Cancel Ticket’s- www.apsrtconline.in/oprs-web/guest/ticket/cancel.do
Official Website Address- www.apsrtconline.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
BUS DELAY by RAMESH:
(4 of 5)
Sir I boarded an ultra deluxe bus with number TNA45406,WITH driver number 601170,with conductor number 602921 in SOMPETA BUS STAND at 7:19:19am on 07th August 2019.The bus arrived PALASA at 8:50am it's taking so much delay and I delayed for my duty and I asked the driver about the delay and he replied in irrespective manner you can check the trip details on APSRTC LIVE TRACK APP the two particular stops between SOMPETA to PALASA.
Complaint against conductor by G.rajakumari:
(4 of 5)
Bus no Ap07z0072.today I travelled in that bus.that time the conductor in the bus is not allowing the vegetable sellers who are carrying baskets with vegetables.
Taking more than their charge by Yaswanth:
(4 of 5)
Dear sir,
Iam yaswanth in A.P state in Kurnnol district, nandyal taking more charges to bus pass student plz take reaction on them,
Thank
Casual driving with no time limit by P r dash:
(4 of 5)
Dear sir
While coming from kakinada now on VP no2819.leave kkd at 5.15pm
15 minutes late.
Casual driving
Lack of knowledge regarding breack use
No plans for time adjustment
Non proffesnal harassed driving make our return trip heel.
Keeping headphones in ears and driving harshly and recklessly. by M. Sreenath:
(4 of 5)
Rash driving in opposite way near sk university
Buss number ap04 TX 2299.
Complaint for conductor by Y Sunil Kumar:
(4 of 5)
The complaint is .I am going to ramagiri , anantapur to hindupur bus I catched I was giving 100/- rupees the conductor was saying rudely we have no change get down and take the change after u will come he was rudely respond the passengers
Refund amount by Raju taneeru:
(4 of 5)
I booked two tickets 8.10.2019 date some one reason i cancelle my ticket with in 10 mins service no 5909 OGL-JBS AMOUNT IS NOT RECEIVED ME till
Driver careless by S. Kumar:
(4 of 5)
Hi sir am from kurnool my name is kumar am a student driver behavior with passenger is so rude when he was driving he smoking
Thank u sir plzz investigate this issue
Drink and drive by Hari:
(4 of 5)
Rtc bus drivers and conductors was behaviour very rude and buses was not stop in bus stops. They talking very rude. Don't repeate this. If you are repeated this behavior that's effect to all your staff and bad goodwill to entire sector.
The bus no 5564 on 7/12/19 at 12.00 the bus driver try to beet me if u have any doubt pls check with camera for more clarification and they used bad words also front of passanger after the i call to customer care she told to given phone to driver but they not ready to speak .
I think he was drink to drive because he speaking like even conductor also like that only .
If i say anything worng r driver say anything wrong but camera is showing reyalyality only pls take action on the driver other i Will send this matter to all news papers
Driver Behaviour is not good by S Praveen kumar:
(4 of 5)
Bus number Ap03z0241 kuppam depot 13/12/2019 night tirupati to krishnagi bus. Due to driver misbehaviour the passengers travelling in bus are facing problems. I complained to DM in kuppam depot but he is not responding to my calls, and even I also called tirupati RM but there is no response, plz take immediate action on these three peoples.
Worst services Guntur to ponnur by THOTA SRINIVASARAO:
(4 of 5)
Time 10.10 to 11.100
Date : 20Feb20
Am waiting in guntur bustand for ponnur bus.Chirala bus schedule at 10.20 but it arrived 10.10. after that no bus to ponnur. My grandmother and 8 year child waiting for bus no body has responded am asked white shirt person he says do u know enquiry is there but enquiry is already closed 20 people waiting for bus he also seen at least he didn't inform no bus.
Worst AP
Worst leader ship
Bus setvice by KRKK GUPTA:
(4 of 5)
Your Passseger service in AP is too worst. Particularly running the Buses with out conductors you are wasting public time to much. At the same time I are charging express/SD rates. 3 stop buses,drivers are stopping the bus everywhere for tickets and they are least bothered about time of passengers. Today I travelled by Bus No. AP 35 x 8034 (3stop, No conductor) from Vizag to RAJAM. I got into bus at maddilapalem at 8 .15 am reached Rajam at 11.40 am .please understand and improve .
Please note bus pickup is also not good., but Jagan MohanCM visit at vizinagaram are not the reasons for late.
Regards. Gupta KRKK, 9731738222
Apsrtc... by Poojala vamsi krishna yadav:
(4 of 5)
I am from mulakalacheruvu
Mulakalacheruvu to kotakota bus
Bus no. Tc9690 bus driver He talk bad words to passengers ina bus please again do this..... Thank you.. Sir or madam...
Ticket spear is hike by K VAMSEEKRISHNA:
(4 of 5)
Dear sir,madam This is k Vamseekrishna last weak Bangalore to chittoor 205 is there bus spare but today 220 is taking I will ask to conductior ksrtc is take ticket hike but Apsrtc also taking hike
Ticket booking issue by V Krishna chaitanya:
(4 of 5)
My name is Krishna chaitanya IAM trying to ticket booking in elur to Hyderabad service number:4802 ticket number 10, payment completed but ticket not booked, so my ticket sent me, or my money refunded my account
Login problem by Sivakumar:
(4 of 5)
Sir please I forgot username and password . please send it.
Regards social distance in busses by Mohammad Chand:
(4 of 5)
Dear sir,
Greetings for the day.
I am traveling from Tadipatri to Kurnool in a bus no AP02Z0364 on 01st Oct 2020.
My query is regards social distance. If it is not in lockdown why you are charging high charge tickets which was being charged in lockdown.
It is the matter of social distance, as the covid is not cured completely until vaccine has come.
If you really wants full occupancy in all busses, charge normal charges as you are before lockdown.
And one more thing, Tadipatri depot management is literally worst service providing. As they are sending Ordinary busses collecting Express service charge to Anantapur route.
How badly they are giving service.
Hope you guys are taking action on this, and keep in mind for healthy service in future.
No one is thinking about money now a days, it's all about safety and secure conciousness. Charging extra money is doesn't matter, but think about security that's it.
No one knows from whom covid will spread, without precautions.
Everyone should think self safety concept.
Kindly look into this please.
Thanking you, and sorry if any mistakes about my query.
Regards,
Rash behaviour of driver and late by Deepak yathirajam:
(4 of 5)
This is Deepak I have booked Indra ac bus uid 5442 nd actual time of this bus is 8:45 but it came 9:45 I asked driver that why bus is late he is simply telling who know this is the way u treat the customers and I am having exam afternoon 2 for that I have booked bus early that to ac bus afternoon they won't allow to me exam if I came late what I have to do I don't now
Not allowing to travel in bus service no 5890 by Ch kasi reddy:
(4 of 5)
Dear sir/mam
I would like to travel from Markapur to ongole. But the driver of the bus is not allowing to me to travel. Service number of that bus is 5890.
Behavior of the driver is not reckless.
It very very bad experience with apsrtc.
Tickect Conform by K Ankamarao:
(4 of 5)
Hi Sir Mam ,
I am Ankamarao Mobile No 9573732920 I have to book my ticket with APSRTC on 11-02-2021 ( kandukur to ECIL cross road ) payment sucuss but tickt number not received I acll customercar they are saying please RE book ticket and ticket not booked and amount get back with in 7 Working days
Please helpme and refund my amount
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