APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id

Customer Care Date: 10/21/2016

APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id


Andhra Pradesh State Road Transport Corporation (APSRTC) is the Andhra Pradesh bus service run by the Andhra Pradesh government. It has more than 20000 buses under there Roof.


Every day Lakh’s of Passenger’s travel’s from one destination to another destination with the help of APSRTC.


 


APSRTC Customer Care Number- 040 30102828


APSRTC Customer Care Toll Free Helpline- 1800 200 4599


APSRTC SMS Related Queries Customer Number- +91 8499900900


APSRTC E-Ticketing/Refund Related Queries-online.support@apsrtconline.in


APSRTC Complaint Customer Email Id- customercare@apsrtconline.in


 


APSRTC Social Profile Pages-


Twitter Page- twitter.com/apsrtc


Facebook Page- www.facebook.com/apsrtc


 


APSRTC Important Link’s-


Contact Us- www.apsrtconline.in/oprs-web/home/contactus.do


Track Ticket Status- www.apsrtconline.in/oprs-web/ticket/waitlist.do


Cancel Ticket’s- www.apsrtconline.in/oprs-web/guest/ticket/cancel.do


 


Official Website Address- www.apsrtconline.in

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    4119 Bengaluru to Vijayawada complaint by A.Padmavathi:

    (4 of 5)

    Travelled from Bengaluru to Salamander on 23.09.2018. TNA12345.1645BGLR. Conductor behaviour was bad.Did not help in getting a seat being lonely lady. Objected for opening the window. Proper training required for him.

    Conductor ప్రవర్తన బాగోలేదు by Kathi Nageswararao:

    (4 of 5)

    పొదిలి బస్ స్టాప్ నందు ఈరోజు ఉదయం ఎనిమిది గంటల 15 నిమిషాలకు బస్ నంబర్ 27Z0137 నందు నా తల్లిదండ్రులు కత్తి జెర్మియా వికలాంగులు బస్ పాస్ ఐడి నెంబర్Gdlr-id6543328<>61/0092846 కలిగిన మా తండ్రి మా అమ్మతో కలిసి పొదిలి నుండి బేస్తవారపేట రావడానికి బస్సు ఎక్కి నారు నారు అయితే దొర ప్రయాణికులకు 50% డిస్చార్జ్ తీసుకోవాల్సిందిగా ఈ బస్ పాస్ చెల్లదు ఇది ఒక్కరికి మాత్రమే అని గొడవకు దిగి తోటి ప్రయాణికులను అవమానకరంగా మా తల్లిదండ్రులు మాట్లాడి నారు అని మాకు తెలిపారు ఈ విషయమై సంబంధిత కండక్టర్ కి ప్రయాణికులతో మాట్లాడే విధానం పై శిక్షణ ఇస్తారని కోరుచున్నాను

    Complaint by Suresh:

    (4 of 5)

    Dear sir
    We have travelled annavaram from rtc complex to annavaram the driver have collected the amount of rs 2000 and he didn't give the change we have collected his phone number and we called but he was not responding

    I want ticket number by Manidhar:

    (4 of 5)

    I am booked in 1445 service number at 11.09.2018 so I don't received ticket number asap

    Vanitha card by Venkatesh:

    (4 of 5)

    The Bus Number AP03Z5159 date(27/10/2018) CHITTOOR TO THUMBAPALYAM. So have to travel chittoor to vankaravaripalli and I have vanitha card 215447 and I told to conductor I have a card and I showed but she told card is not acceptabl ticket mistion not working it is showing 500 I have understand but people who will not educated those Will not understand please my umble request sir/madam do the need full.

    Complaint by Raju:

    (4 of 5)

    Anakapalli to Visakhapatnam 500/500y bus driver s not a stops please stop name list

    Conductor is irresponsible by Yerragorla Narasamma:

    (4 of 5)

    Service no 6892 from Puttaparthito jbs my pickup in point is Puttaparthi but I was delay 2 mts so conductor left me and he didn't called me .then I called apart help line number they told me come to next stoping point . I reached my bus in next stop then I asked conductor why you didn't call me so he is telling false that he called 2 times and my phone was switched off. So my request is as a condutor he should call passenger and he should not speak wrongly

    Not massaged and not called, not information apsrtc waste bus by NAVEEN N:

    (4 of 5)

    Waste bus in the south indian

    No lighting in the bus complex by S.govindu:

    (4 of 5)

    Kottavalasa bus complex inside will not working tubelights.hear totally dark.so many passenger suffering.Hear nobody RTC staff will not available.so pls rectify this problem as soon as possible

    Bus jurrney .problem by CH RAVITEJA:

    (4 of 5)

    Hello sir and madam.iam.daly. Going on. CHIRALA to narasaraopeta chilakaluripeta..BUSs.no..no of buss. In CHIRALA depo. And.peta.depo.buss times Chirala n u n c h i Pete. Vile prajalu chala problems face chasthunaru..plz.

    Printed Ticket for journey by B Vamsikrishna:

    (4 of 5)

    I have booked ticket on 20/01/2019 through online booking from Vijayawada to Hyderabad Service no.4107,for INDRA cost of Rs.545. Please send duplicate print for journey.Seat no.38.

    E-payment success but ticket not confirmed by Kumaresan:

    (4 of 5)

    This is regard booked ticket from Vijayawada to Chennai,payment order reference number 3035296734 and EBS payment id 122900529 which is successful but ticket is not confirmed.. When I checked with APSRTC customer care amount is not processed so it will revert to bank account.When I cross checked with my bank person he stats that amount already debited which can't process from bank side.. So apsrtc plz make sure my amount 1776 should reflect back to my account as per bank norms.. Now I booked new ticket to continue my journey..
    Regards
    Kumaresan

    Proddutur to chennai buses issue by Lalitha:

    (4 of 5)

    Hi Team,

    Requesting you to kindly please add one more proddutur to chennai bus services at afternoon timings so that will reach chennai at night. There is no service available at afternoon and facing travelling issues because of this. Kindly requesting you to provide services atleast on occasions & weekend.

    Hope you consider my request and provide services as soon as possible.

    Thanks in advance!!

    Regards,
    Lalitha B

    Driver issue by Hemanth kumar:

    (4 of 5)

    Hi my name is Hemanth kumar on 12/4/2019 travelling to kakinada the issue has started in ongole actually ihave book one seat for ladies beside her should sit one lady only but the driver has boarding the other persons to sitAnd he is telling to go sit in front how can he tell like that idontknow this is what apart is taking care of passengers .THE DRIVER name is P RAGHUNATH and his behavior was worst and he is telling that whom ever you want to tell tellthem like that he is giving rlp ihope this complaint should take action before I departure in kakinada srvcNo:2640,Busno:29Z2826

    Refund settle ment by B venkata krishna:

    (4 of 5)

    U will not pay the refund amount of ticket cancellation

    your staff misbehaving with passengers by BANDARUPALLI VENUGOPALA RAO:

    (4 of 5)

    Respectsed Sir
    Your Macherla depo bus staff both driver and conductor misbehaved with me and also they are answering in a filthy language before the other passenger. I felt very guilty and mentally stressed. In this regard you go through my complaint . please give us your email and phone number of macherla depo Manager and also staff who worked from 8.30 am to 10.am from guntur to macherla on date:10/06/2019.

    My contact number is:8008499331
    My email is :venugopalbandari09@gmail.com

    Bus not stopping by Bhulakshmi:

    (4 of 5)

    Palle velugu bus not stopping we have staff request in nimra hospital. But no bus stop I have bus pass what I will do everyday I use to go my own money my bus pass no use but I payed money plz understand my situation

    Rude behavior of driver by Giridhar:

    (4 of 5)

    Not stopping at bus stop old iti junction visakhapatnam 530007
    Bus number 28H time around 5.45pm wasting of my time

    Parcel not delivey by Jahangeer:

    (4 of 5)

    My parcel track number 9510219.
    Parcel booked in guntur to kurnool.

    BUS DELAY by RAMESH:

    (4 of 5)

    Sir I boarded an ultra deluxe bus with number TNA45406,WITH driver number 601170,with conductor number 602921 in SOMPETA BUS STAND at 7:19:19am on 07th August 2019.The bus arrived PALASA at 8:50am it's taking so much delay and I delayed for my duty and I asked the driver about the delay and he replied in irrespective manner you can check the trip details on APSRTC LIVE TRACK APP the two particular stops between SOMPETA to PALASA.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply