APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id
APSRTC Customer Care Number Toll Free Booking Helpline & Complaint Email Id
Andhra Pradesh State Road Transport Corporation (APSRTC) is the Andhra Pradesh bus service run by the Andhra Pradesh government. It has more than 20000 buses under there Roof.
Every day Lakh’s of Passenger’s travel’s from one destination to another destination with the help of APSRTC.
APSRTC Customer Care Number- 040 30102828
APSRTC Customer Care Toll Free Helpline- 1800 200 4599
APSRTC SMS Related Queries Customer Number- +91 8499900900
APSRTC E-Ticketing/Refund Related Queries-online.support@apsrtconline.in
APSRTC Complaint Customer Email Id- customercare@apsrtconline.in
APSRTC Social Profile Pages-
Twitter Page- twitter.com/apsrtc
Facebook Page- www.facebook.com/apsrtc
APSRTC Important Link’s-
Contact Us- www.apsrtconline.in/oprs-web/home/contactus.do
Track Ticket Status- www.apsrtconline.in/oprs-web/ticket/waitlist.do
Cancel Ticket’s- www.apsrtconline.in/oprs-web/guest/ticket/cancel.do
Official Website Address- www.apsrtconline.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Booking issue by srikanth:
(4 of 5)
I need to book tickets from chennai to vijayawada but by mistake i booked from vijayawada to Chennai. Can u please cancel my booking and refund my money.
by Narendra porwal:
(4 of 5)
Today I was traveling from Bangalore to ananthpurm ticket number TN A57684 the bus was stop in middle of the road and loaded flowers the person loading flower were very rude and lot of time was wasted please check into this matter
by Narendra porwal:
(4 of 5)
Traveling back from ananthpurm to Bangalore ticket number TNA36741 one rupee was not given by ticket conductor even on demand take this matter very seriously
Ticket by Ananthaiah:
(4 of 5)
Ticket not booking confirmation pls
Sound solution by Eswar:
(4 of 5)
In tha gajuwaka depo buses have heavy horens,they don't follow sound polution rules ,2-04-2018 this day I find a bus ,tha bus driver was countunessly playing horn,bus no:-ap28z1421,and this depo also don't care about air polution,bus drivers are public survents ,but they don't feel that
Bus delay by kumar raju:
(4 of 5)
Sir
Actual bus time 4pm but it comes 5pm. 1hr late . Driver working also very slow. 10 or 15min delay ok but 1hr is toomuch pls be maintain time. Now india develope in all aspects. Its show our apsrtc administration.
pls followup
Bus no 23903 RVPM TO VSP
Complaint about APSRTC by Madhavi:
(4 of 5)
On 04th May 2018, i was traveled from Gandipalem to Bengaluru service number 5212. This bus condition was not good and Tyre was blasted when we were traveling. Udayagiri RTC depot Manager not at all interesting to take any complaint from the passengers. not providing the good service to the passengers and collecting more money from passengers. And also when there is a season Drivers encourage to the people to travel more than the capacity of the bus. Please look in to this issue make it to correct it ASAP.
confirmation of ticket booking by NALAMOTHU MEGHANA REDDY:
(4 of 5)
i didn't got confirmation of ticket booking yet i lost my money
Driver issue amalapuram by A.naresh:
(4 of 5)
Sir yesterday I traveled kakinada to amalapuram nonstop service bus.this is a rented bus.suddenly iam suffering stomach pain at anatavaram village I request to driver for stop the bus, but bus driver is talking very irrespective words and don't stop the bus,what is this rules sir.immediately I contact dipo manager ,he says this is engage bus not a apsrtc. Bus no-ap29z1234,date:1/6/18,time 16:58:30.
MISS TIME OF BUSSES by B.AKKU NAIDU:
(4 of 5)
The busese are too late ....
Especially 55 D. To day no buses up to devarapalli afeter 5 pm.
Wallet money by Nagendra:
(4 of 5)
My wallet money add but not successfull this is not first time three times face this problem and money no add in my account and customer help lines also busy
Kanipakam bus 7 45 Am by Jyothinadh:
(4 of 5)
In online the bus route showing madipetlapali but they are moving via Gopala Krishna Puram.It is very important comfortable for passengers or else please change the route map in online and assign correct route
Thanking you sir
Missing parcel by Habibulla:
(4 of 5)
Sir I booked one parcel from hyd mgbs to kurnool bustand having car bearing and break pads which is cost of 7000 on 30-06-2018.now it did not reached to kurnool.plz fine my parcel.they are very careless drivers also careless.
GST no by karunanithi:
(4 of 5)
Dear sir/Madam,
Please provide me the GST no .of APSRTC
i have booked the ticket .
i need to claim the same
Bus timings by Devendra reddy:
(4 of 5)
I am basically from piler(517214) I usually travel to Bengaluru twice in a week i.e Saturday and Sunday not only myself almost all 500people are traveling from piler to Bangalore in Saturday's and Sundays,we don't have certain bus facilities to travel..not only myself so many are facing this problem ,APSRTC in necessarily provide service at working days even there are no passenges at all, please take it as a request and resolve the issue as soon as possible and provide some extra buses during sat and Sundays..even you can enquire about the problem..provide service in this route.
Thank you
9533403895
Complaint on worst bus service levels of parvathipuram depot by Jeevan kumar meegada:
(4 of 5)
I am journey today from visakhapatnam to parvathipuram in ultra deluxe service bus(bus no:ap35z0164).the bus was starting at visakhapatnam 1pm and reached parvathipuram 5pm.it's too bad because normal express service is take minimum 3&half hours to reach parvathipuram.and actually the bus is 3 stop service but the bus stopped 4 stops.please find issues and improve your service levels
Bus ticket by Sangeetha:
(4 of 5)
Bus ticket was confirmed payment will be successful but no message have not received
Query regarding service 3822 by Ramya:
(4 of 5)
Will the service 3822 go to jaggaiahpet bus stand or the stop is on the highway? For all other services it was mentioned jaggaiahpet highway but for 3822 it's mentioned jaggaiahpet so can you please confirm if the service 3822 goes to jaggaiahpet busstand or not?
Complaint on Driver for not Informing us regarding the bus booking tickets and Please Refund back the amount by Nanda Divya sv:
(4 of 5)
We have booked three tickets from Nellore to Bangalore on 26/08/2018 and the ticket amount is RS 1665
and bus time 07:30 to 16:59 hrs, on 26/08/2018 three tickets in which the three seats are between we have booked
But Driver didn't called us and moved the bus without calling and Informing also, and we went to the boarding point and has missed the bus.
I am raising complaint on the Bus and Driver also and the details are given below
Driver Information
Service No 5081 (NLR - BNG)
Driver Name SDRIYAZ
Mobile Number 8106964824
Journey Date 26/08/2018
Please take action on this Bus Driver and Bus Service Number.
Here, I am Requesting you please give the Refund amount of RS 1665 because of with out calling and Informing the Driver has moved the bus so we have missed the Bus.
Please verify with this details and log a complaint on this bus service and Driver and I am Requesting you please Refund back the amount because it is very big amount.
Please Refund back the amount asap, and verify the Complaint and Please check and reply also.
Regards,
Nanda Divya
8897223329
nandadivya1994@gmail.com
Tickets login problem by Borra karthik babu:
(4 of 5)
My account login problem.... i forget my password ...and user name also.....
Service issue | Complaint | Query | Feedback | Suggestion | Reply