TCL TV Complaint & Customer Care Number
Contact Us Number
Date: 10/25/2016
TCL TV Complaint & Customer Care Number
The Toll free Service helpline for customer care can be contacted at the support number mentioned above between 09.30 am to 10.00 pm Monday to Sunday.
If you have any complaints about our service or product, you can directly contact the number mentioned in the product details above. TCL Service team will get back to you on your complaints within 24 hours of your calls.
TCL TV CUSTOMER CARE:
1800 419 0622
TCL MOBILE CUSTOMER CARE:
1860 180 8877
EMAIL:
CUSTOMERCARE.INDIA@ALCATELONETOUCH.COM
Service issue | Complaint | Query | Feedback | Suggestion | Reply
9711308062 by Mohd israr:
(4 of 5)
My smart LED TV panel issue smart TV not replace manager Vivek Ji not replace LED against complaint manager please my complaint take action now urgent basis TCL service bad service zero rating
9711308062 by Mohd israr:
(4 of 5)
My smart LED TV panel issue smart TV not replace manager Vivek Ji not replace LED against complaint manager please my complaint take action now urgent basis TCL service bad service zero rating
TCL led tv not working by Gulshad Sayyad:
(4 of 5)
यह टीवी dg1 से लिया था 3 साल की वारंटी के साथ अब यह टीवी अब यह टीवी चालू नहीं हो रहा कोई भी कंप्लेंट लेने के लिए तैयार नहीं ना ही कोई कॉल उठा रहा है ना ही कोई बात करने को तैयार है मैं परेशान हूं मैंने यह टीवी 16 फरवरी 2020 को दिया था प्लीज समाधान बताएं
tv by umamaheswarrao bandaru:
(4 of 5)
helo sir im umamaheswarrao 9640300643
complaint is
tv43 android tcl our company march 2 date tv purchacd complint is no disply coplaint raged date is 11/08/2020 day oftha tommrow is technician coming tv checking completed tv replacement in 2 weeks service center not responding service name universal company khammam telangana 507003
complaint no IN082020022737-1
Tcl LED has sound problem by Narinder singh:
(4 of 5)
My TCL LED in Warranty period
My TCL LED has sound problem
TCL DISPLAY PANEL NOT WORKING - MODEL NO 32G300 by Manish Kumar Pandey:
(4 of 5)
My Complaint Job id - IN092020073582-01
it has been more than 20 days the complaint is still not resolved . Very much disappointed with the TCL service.
Dead Television by Rakesh verma:
(4 of 5)
Pichhle 4 mahine se hamari t.v kharab padi hai par apke idhar se koi positive response nahi aa raha customer care me call karne se bhi koi sahi response nahi aaya Hume humari t.v thik chahiye.
Led tv by Vijay Kumar:
(4 of 5)
Tcl bed product
Panel not working TCL by Karunasekar M:
(4 of 5)
This is in continuation of my first Mail dated 18th March 2021.
I am deeply troubled that retailers like you come up with novel excuses and avoid admitting to their faults only to frustrate and infuriate helpless customers like me, seeking logical conclusions for the endless problems encountered in buying a TV from your Brand. It is most unfortunate and terribly disappointing.
The incident dates back to 12th January 2021, when I bought a TCL 55" 4K Smart LED TV, Model # 55P715, costing Rs 46,000 (inclusive of taxes) and it completely stopped within 60 days of purchase. It's more than three weeks now that I am reaching out to everyone in TCL on an almost daily basis, but no solutions are coming through. Your service manager assured that a replacement of the TV would be done once they are allowed to identify the nature of a fault, and now they have given the reasons as malfunctioning of Display Panel.
Even though I'm a common man without technical knowledge, I understand that Display Panel is the primary and critical component of LED TV. For it to malfunction within 60 days of purchase is not acceptable to me. I will not accept anything other than a TV replacement.
I genuinely hope that you will initiate appropriate actions in giving a TV replacement instead of doing time-wasting tactics and instigating me further. It is time that you guys admit the fact gracefully that the TV supplied at the time of purchase was a faulty one and focus on consumer satisfaction rather than unwarranted frivolous communication.
If I don't get to hear from you with a firm confirmation by written that TV REPLACEMENT would be given within 3 days from the date of this email, you are forcing me to sue your company in Consumer Protection Act.
TV Display Not Working by Hareesh:
(4 of 5)
Tv model = S6500S
32 inches
Android TV
Complaint register number = 8500337740
My Complaint Id :-N042021076792-01
Hi team
My Name is Hareesh.
I'm purchasing TCL Android Tv.
Tv picture is
Showing block only. Tv screen no images.
I'm log the complaint 03/04/2021.
2 times visit the Technician but not resolve the problem.
So i want replace to new TV or refund the money.
I'm already waiting almost 23 days.
Not waiting in more days.
So fast clear to my problem immediately.
My Contact number :- 9014498652.
I'm already 8 days back log complaint in mail but no responding and no reply.
fully late service and no are not responding. tv repair Only for service centre not my home why are not repair to my home. repair only for service centre you can modified the already repair TV's. where are the proof in only new parts to changes in my TV. I'm not believe to Service centre. I'm purchasing new tv just 3 months back. I'm fully disappointed. no one are responding and no one are take care my problem.
I won't replace to New Tv
TCL LCD by Gorakh khaire:
(4 of 5)
मुक्काम पोस्ट वाहेगाव साळ तालुका चांदवड जिल्हा नाशिक 9730689572
Tcl Tv by Manish:
(4 of 5)
Tcl Tv so bad ND more than bad tcl complaint 6 time give a complaint but no any response every time give me a bad TV
complaint my tv by Arun m:
(4 of 5)
complaint my tv
Complaint Number, registered mo.- 9752407729 by Aditya Gupta:
(4 of 5)
I want to know my complaint no. of mobile no.- 9752407729
by Sujeet Kumar:
(4 of 5)
Dear sir,i bought ifflacon tcl before one year, please contact mob 9335300950
Factory reset my TCL tv by mistake by Steven Temaki:
(4 of 5)
Hi
PLEASE READ CAREFULLY TILL THE END IT'S IMPORTANT.
I factory reset my TCL tv by mistake and now, I'm having trouble going through the QR scanning code and all that. All I need is, your help to get me through the QR code scan, to know what is the code?
Note: Also the thing is, everytime I scan the code, it'll show me the link, so i tap the link and it takes me to this website (UC.HUAN.TV). It's like, they want me to enter my phone number & password or something because the problem is, the languages speaks Chinese and I don't understand and don't know what to do.
I'd wish if you an attached box so I can attach you the code.
PLEASE CAN YOU HELP?
Looking forward to your response
Kind Regards:
Steven T
Very Bad After Service Waiting for 80 days now by ANUROOP SUBRAMANIAN:
(4 of 5)
Hi,
I am Anuroop from Kerala. My complaint registered mobile number is +919526082160.
Dear TCL Guest Your Request has been registered Job ID is IN112021013296-01. In case of any assistance feel free to call us on 18004190622 Toll free. https://www.tcl.com/in/
The above given is the job ID.
I have registered a display compaint for my 55 inch TCL Smart TV on 3rd November 2021 which is under company onsite warranty. It's almost 80 days I am waiting for my replacement. Everyday I call customer care and they tell me that I will receive the TV same day. I have two numbers of the service team
+919349250049 and +916282885585
When I called these numbers, I got the information that they have my new TV, but they are waiting for the transportation for the last 18 days. How weird is this. Even no one in the customer care is able to handle my problem. This is not the right way to handle your customers.... I don't know what to do.... So I am forwarding this message to whichever online sites possible if no action from here also.
Hoping to hear from you soon
ANUROOP SUBRAMANIAN
+91 95260 82160
Complaint Tcl television by DARSHI VERMA:
(4 of 5)
I TOOK TV 2 MONTH AGO TCL "43" INCH BUT IT'S PANEL IS DAMAGED AND NO ACTION IS BEING TAKEN TILL NOW. WHENEVER YOU CALL CUSTOMER CARE , EVERYTIME THEY INCREASE THE TIME. NEITHER THE LAYER IS COMING NOR THE TV IS EXCHANGING...
PLEASE RESOLVE THIS PROBLEM AS SOON AS POSSIABLE
Complaint Tcl Android tv by DARSHI VERMA:
(4 of 5)
I have purchase tcl android tv dated on 23 jan 2022 now your product panel is damaged i have complaint so many times but there is no response on your side
whenever you call customer care always extended the date, not giving any solution
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