Complaint Worst response and service

  • BYJU’s Customer Care Phone Number, Email ID, Office Address - Worst response and service
    Varanika D Sankar on 2023-10-04 13:33:10

    Made a down payment of Rs.10000/- for a course in Feb 2023, but the course was wrongly punched . When I mentioned it to the team they dint bother to refund nor attend my call. In May , another team Vishnu and Arun (vishnu.a4@byjus.com 8248616525, arun.j4@byjus.com ) approached me and promised me to send a learnstation for the 10000 paid in Feb 2023 and made me pay Rs 10000 again for punching the new course. Even after these many months , and even after approching all the teams of Byjus (including grievances and support team) I havent received the learnstation nor a proper response. Each member hears the story from me for an hour and gives no response. Are you cheating on me. Let me know what is the issue. Why are you not sending the learnstation? If you cant , refund my amount immediately.