Complaints
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Non Issuance of Gas Delivery ReceiptNayan Moni Das on 2014-11-02 13:53:28
Dear Sir/Madam
For the past 1 year i am not getting my gas delivery receipt.
Kindly look into this matter and provide me the receipts for te last 1 year .Because of this we may have consumed more price for every gas cylinder.
Yours Faithfully
Nayan Moni Das
Consumer No:9754331
Azara Mirzapur
Guwahati-17
Assam -
Not willing the gas agengy to deliver me the cylinderGyanjit Boruah on 2014-11-10 09:15:07
I LIVE IN AZARA. I HAVE NOT YET RECIEVED MY GAS, YOUR DELIVERY MAN ---JAYANTA--- I HAVE CONTACTED HIM 10 TIMES BUT NOT YET GOT MY CYLINDER, I LIVE IN V.I.P JOGIPARA
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Gas Cylinder LeakageRanjit Bhowmik on 2015-01-06 12:12:01
Dear Sir I Shri Ranjit Bhowmick residing at Kahikuchi Sutarpara my consumer no. is 85065. That Sir Since Saturday Im giving complaint about the leakage of Cylinder that given to me which may cause of major accident but since then no one came and replace So Im requesting you take necessary action and thus oblidge.waiting for your respose.
Thanking You
Ranjit Bhowmik
Ph. No. 9678196513 -
non delivery of gasAruni pegu on 2015-01-14 10:05:10
sir
i am resident of aai residential colony qtr.no A-2105,i have not received gas yet although i hsve booked on 04-01-2015,so sir kindly help me by instructing azars sivam gas agency. -
Non delivery CylinderBiren Chandra Talukdar on 2015-01-27 15:07:12
I am resident of Bulla( Tatipara)VIP,i have not received gas cylinder yet although i have booked on 11-01-2015. Your Delivery Man ---JAYANTA--- I have contacted him many more times. But not yet got my cylinder.So kindly instructing azara sivam gas agency.
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Omission of my last name i.e 'Ahmed' from records being maintained by Gas Agency.Abdul Ali Ahmed on 2015-06-29 04:01:56
My consumer number is 085656A. Though my name "Abdul Ali Ahmed" has been correctly recorded in subscription voucher as well as Consumer Card, my last name "Ahmed" has been omitted in Refill Voucher/Cash Memos on each occasion. When I visited website "www.indane.co.in", Consumer name has been found as "Abdul Ali" in stead of Abdul Ali Ahmed.Further I would like to mention here that I had personally submitted KYC at your Maligaon office.But the Customer Console shows the KYC Status as "not submitted". Kindly look into the matter and rectify the discrepancies under intimation to me.
Yours faithfully
Abdul Ali Ahmed
Consumer No. 085656A
Vill:-Shyamnagar (Jugipara)
PO:Guwahati Airport (Assam)
Mobile No. 9435302834 -
suspension and for what causeAchyut Kalita on 2015-07-07 21:39:47
Dear sir,
I am a consumer of your gas agency since long time. Sri Jayanta Das, a delivery man is reported that my gas connection(No.86967) is being suspended, but I submitted all related documents for KYC and it was certified earlier and cylinders delivered accordingly. that sir, I donot understand that why does my gas connection suspended.
Thanking you,
Achyut Kalita,
consummer no. 86967,
cont. no: 9401564243 -
Refusal to resolve the problemAbdul Ali Ahmed on 2015-07-25 12:15:13
I had made a complaint on 29-06-2015 in regards with wrongly recording of my my name in refill vouchers and submission of KYC. Having seen no action in this regard,
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Refusal to resolve the problemAbdul Ali Ahmed on 2015-07-25 15:25:12
Dear Sir/Madam
I had made online complaint on 29-06-2015 regarding omission of my last name in refill voucher/ cash memos and wrong entry against KYC status despite receiving of KYC Form from me in time. Having seen no action in this regard, I had personally went to office of the Distributor on 24-07-2015 at about 1100 hours and requested the officials to resolve the problem. They informed me that online submission of complaint has no value and they do not attend to such complaints. When I said that I have personally come to resolve the problem with supporting documents, they do not pay any attention to it. Making online complaint is not liked by the officials of the Distributor and as a consequence, they being annoyance, are unwilling to resolve the problem. Kindly advise what should I do now and how I resolve the problem ?
Yours faithfully
Abdul Ali Ahmed
Consumer No. 085656A
Mobile No. 9435302834 -
activate sms gas bookingsamudra kr baishya on 2015-07-26 15:14:08
IOC 03612970075 CONSUMER NUMBER SMS BOOKING NO 7086867127 THANKS
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sms booking gassamudra kr baishya on 2015-07-27 15:19:05
I ALREADY MANY TIME BOOKING MY CONSUMER NO H85777 BY MY PHONE BUT DONOT SMS BOOKING . ACTIVATE MY PHONE NUMBER AS SOON AS URGENT .
CELL NO 7086867127 -
mobile bookingkulen patgiri on 2015-08-11 09:52:00
Sir, i am unable to refill book through my mobile. My consumer No. is A93093A and my mobile no is. 9864173710. pls take N/A .
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Non receipt of LPG subsidyNishi Kanta Devnath on 2015-09-24 12:51:12
I have received already my refil(cylinder) on 12-09-2015 against my Consumer No. 85771 c but subsidy has not yet been entered in my Bank A/C.
Kindly look into the matter at the earliest.
Thanking you -
booking reference 208535angom chatrajao singh on 2015-09-30 12:08:59
My con. No is cx10545748. I made refill booking on 24.08.2015' booking ref no is 208535. I received SMS on 29.09.2015 that cash memo no 300066657 generated, refill will be generated shortly and another message that booking ref 208535 is cancelled,to contact agent. But I have not received any refill issue. It appears that my refill guoata is being issued to other.this is unjust harrasment. When I contacted sivam on tel.8473057494,there is no proper response,before I speak they just drop the phone. This continues 3/4 times.I was not given time to speak.
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Restoration of good services in refill delivery.Abdul Ali Ahmed on 2015-10-18 17:20:31
Dear Madam,
Newly deployed delivery man has managerial ability. So far I know, he is trying to deliver the cylinder in time. Action taken by the Proprietor for restoring satisfactory services to consumers is appreciable.
Abdul Ali Ahmed
Vill: Shyamnagar (Jugipara)
PO: Guwahati Airport (Assam)
Mobile No. 9435302834 -
LPG Booking date 10.11.2016Jitumani Biswas on 2017-01-04 10:39:45
Consumer Name: Arati Biswas,
Address Jogipara, Milan Nagar, P.O.-Guwahati Airport, PS-Azara..
Till date LPG Cylinder not given by M/S Sivam Gas Agency, Maligaon without any reason. Booking on 10.11.2016 -
Change Mobile No.N. Barman on 2017-11-07 11:58:34
Hi, i want to change to Mobile no. which is registered, pls share the procedure how change Mobile No. for GAS refilling (Booking)
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LPG not deliverKrishna Kumar on 2017-11-11 15:49:48
I booking for refiling 29/10/17.l had already discussed 2 time but gas not deliver. Now calling to Sivam
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Excess collection of Gas price.A.Vidya Vinod Rao on 2017-12-01 17:41:05
Dear Sir,
Although the cash memo for Gas cylinder is generated for Rs.780/-. But the Delivery boys are collecting Rs.830/- for the same forcefully by telling lies. This is totally un-acceptable. Please try to check/control the same.
Regards
Vinod. -
AhmedFaizuddin Ahmed on 2017-12-19 15:37:43
My C/Id is 86076A. Please book my cylinder.I am unable to book through phone or on line.
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Gass connectionBrij Bhushan Singh on 2018-01-10 08:48:29
Why you are not showing the price of new connection and Online application
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Regarding Subsidy amt was not creditedN DAS PURKAYASTHA on 2020-01-09 18:39:10
Sir,We have received a gas from Sivam Gas service on 01-12-2019, but till date we have not received the subsidy amt. kindly help us.
My consumer number is 088223 B
Booking Reference no 588569
Date 21.11.2019
Date of received 01-12-2019 -
Cylinder deliveryDeen dyal Dubey on 2020-07-10 16:06:12
Dear sir madam
My consumer no 7001004357
Gas booked and payment done
But not deliver till date
Please deliver urgently