Complaints
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IOB branch anna nagarBabu k on 2019-03-25 13:02:44
Hi this is babu I'm having account for more than 10 years in IOB bank branch Anna nagar,to day I went to bank but no one is responding my inquiry also they are not directing me correctly for withdrawal also we don't have the inquiry recepition. All stuff in the bank they are not giving responsible answer.do the needful ASAP
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Net not availableAkhil mohan dad on 2019-06-06 18:25:23
I have recharge my package on 4.6.19 .
I have contacted by phone many time from tomorw but prob not rectified and nobody attend the job. -
Not workingKL BHARGAVAN PILLAI on 2019-06-13 21:23:33
We ar using routrr
Last two three dsys notgrting connectivity. Many time called custemer carr. But not get connetion
. Rrwusted to you pls send technician
My no 9769133796 -
wifi connection not workingDeepali on 2019-07-12 13:11:23
Dear Team,
I am staying at Juinagar, navi mumbai, and took connection from last 8 months, but from yesterday wifi is not working.
Also informed to Juninagar broadband office, no has yet attended for the same. -
Internet problemS i shaikh on 2019-08-10 09:54:16
Sir, last 4 days my internet not working.i giving complete but their is no any response.if today not my problem solve i will disconnect the net .TKT no.2 736834.pl.do need full. Thanks
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internet not workingjohn on 2019-08-16 12:42:04
Sir,
my internet not working properly.
call customer care no.180030184357 for giving complain but Operator (jasmine) refused take complain.
Please send technician and check connectivity. -
Bad customer serviceKiran Bagul on 2019-09-03 16:39:09
I have been calling the money collection person past 2 days, and he is ignoring the calls with no answer. This is a very bad serive provided by ion people working there are not at all professional
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DNS server not respondingSharjiel hussain on 2019-09-18 21:10:09
Can't connect internet from today afternoon please check the problem my id ssv_hussain802
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poor serviceDR SANTOSH GHEGADMAL on 2019-10-02 15:26:12
: ABOUT INTERNATE SERVICE / VERY LOW SPEED
RESPECTED SIR / MADAM ,
WE ARE USNG INTERNATE SERVICE OF ION SINCE 1 YEAR WITH PLAN OF 30 MBPS
SINCE 1 YEAR NOT SATISFIED WITH INTERNATE SERVICE
REPEATEDLY WE HAVE INFORMED TO NASHIK OFFICE OF ION BUT NOT SOLVED ISSUE TILL DATE .
SPEED WHICH IS MENTIONED IN PLAN NOT GEETING STARING FROM FIRST DAY
KINDLY LOOK AFTER THIS MATTER BECAUSE WE ARE USING YOUR INTERNATE SERVICE IN HOSPITAL
REGARDS,
DR SANTOSH GHEGADMAL
MEDICAL DIRECTOR
9850857273 -
Complaint to employeesShaikhNehal on 2020-03-31 14:57:55
Your employes behavior are very rude and the work are very slow and they have not find the fault they have direct to new cable new connection. And new charges to pay this
I will request you to. Please better solution of this network and employes. Otherwise i have to cut my connection this internet very bad result this connection -
Internet is not working properlyManohar pawar on 2020-05-27 20:20:26
I m doing my job from my home through computer and from past two days there is a problem in my internet could you please do something and resolve this problem as soon is possible
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Customer care now. Not availablePriya Maisa on 2020-05-28 11:47:31
Internet not working from 2 days now its difficult during lockdown without internet and you cant work from home.
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WIFI is not workingGopal Nair on 2020-07-10 17:36:27
i had given the complaint on Jun, 20, 2020 but from your side no reply or any communication. neither your engineer or Technical person had called me Are you going to short out or I have to disconnect your service
you know that this convid-19 all office staff are working from home this time you have to give good service instead disconnecting and no proper services from your end. I request if you did not want the customer than you call tell that kindly choose other provider. -
New connectionHarsh on 2020-07-13 22:48:16
Applied for new connection but still no reply from office. I'm tired of calling them again and again but there is no response. This is worst kind of service that your providing. And you guys have the worst staff. It has been a month and still no reply and no connection because of this my work has to suffer
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Internet not workingSuprith Karnad on 2020-08-09 16:53:00
Hi,
I have been using Ion internet for almost 3-4 years and had Intermittent issues which was bearable. For last one year the service seems to be pathetic. Internet is either slow or not working. I had logged case with the support team but they use to close the ticket without any confirmation or RCA for the issue. I have also complained on the tickets being closed without any acknowledgement but still no change. Now for last one week my net is not working and they are not even bothered to get it rectified. The engineer came look into my router and went off without saying anything. When I called him he said there is one customer from where they have taken the power connection is out of town because of which the net is not working. Is this the way the support is given are we paying for such poor service where th customer are being harassed so much for such poor service.
I stay in kamothe sector 18 and I guess the service provider over here is unable to manage the service properly.
Not sure if any action will be taken by you guys but thought of highlighting it. My money is wasted on such poor service it don't want someone else to fall a prey like me. -
Customer codeMinal Samant on 2020-08-10 14:53:21
Can you pls let me know the customer code of my home network A/c for online renewal payment
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Internet is not workingSeema Chinchwalkar on 2020-08-10 17:32:17
Internet is not working since last 5 days.
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Internet issueMayur Bhopi on 2020-08-12 00:06:25
So many times complaints no solve this problem then I wl going to share local office no responsibility taken no action they should be told not resolve this problem. I will again n again mail they block my mail complaints.never check connection proper network so much times disconnected no solve this problem all staff motherfukker plz take there seriously action all staff only excuses this people customers .Not proper told customers plz take there action in navi mumbai kalamboli branch please so much problem facing not solve then you will stop ur branches internet connection
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Internet not workingMadhura pansare on 2020-08-12 18:24:07
Internet not working, kindly resolve
7304913815 -
Internet not Workingmustafa shaikh on 2020-08-13 11:49:38
My internet is not working registered mobile number is 9820170391 and i am unable to login in ion portal as well
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New Home WiFi connectionVijay on 2020-08-15 13:21:43
2june 2020, I booked new WiFi connection for home but still pending.
Is it very slow and I called many time but not following proper update. -
Internet not workingMayur Bhopi on 2020-08-16 01:26:57
Signal is green but not working proper stop streaming searching plz resolve this problem.team work very bad i will concern some people they was fired me again n again it's not my fault but ur mistakes come into me ur service really so soooooooo much bad in kalamboli areas u will closed store plz u can't handle this problem to face Mayur_navade my id plz check details then answer me i will pay you 25mbps ur speed 1-2 Mbps or 1 Mbps less again n again stop as per hrs stop they not solve this problem I think you visit there complaint why not resolve told technician not work proper you go home new people add there .This staff siting only chair not solve this problem all staff told go home motherfukers. any situation period how can work customer think about all customers pay you money not value for customers .I suggest you staff change ur business level more than up this time .Plz start again n again complaint i was borrrr this work silly work I will end of my package never again join you very very very bad service not responsible person n end you r very loss end of again 1 yrs
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Internet not workingRajesh Savani on 2020-09-01 10:57:27
Since last two days my home internet is not working.i have booked my online complain yesterday and to be resolved at the earliest.
I am staying at Sai Darshan Chs Ltd,Shakti Nagar,Opp Patel Nagar,M.G.Cross Road Number-4, Kandivali (West)
As we are valuable customers expect call back after book complaint and to be fast resolve the same.
Rajesh Savani
9869110594 -
Third ClassKiran Galande on 2020-09-01 15:59:24
Wifi new connection yesterday but wifi not working and ion employee and kamothe 410209 office no any response phone.please my deposit and three months charges rs.2100/- return me.
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for new conectionGanesh Darge on 2020-09-11 09:12:56
for new conection in koyhrud pune plz contact on Mobile no.8605070602
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SERVICE POORsanket zinjad on 2020-09-16 17:22:32
SPEED WAS EXCELLENT NO DOUBT.
BUT NASHIK BRANCH STAFF WAS VERY POORLY HANDLING COMPLAINT OF OFFLINE .
IGNORING ! WE ARE MISSING OUR ONLINE ACTIVITIES. -
Internet offRAJU s Biradar on 2020-09-20 10:06:46
Recharge your internet side is off condition net pack renewal karne ka hai please contact person
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I called your technician but since 2 days he hasn't tribe backRavi Punjabi on 2020-09-22 21:16:05
Hello,
I wanted to new connection so tried to contact the technician they don't response only. I am thinking should I go with your service.
If you revert with my mail I would rethink.
9167378182
Ravi punjabi -
wrong id and passwordSHRUTHI GARMENTS on 2020-09-25 16:02:10
please if could share id and password as finding it difficult always to go for recharge
9224349296 -
SaxenaPiyush saxena on 2020-09-27 13:46:24
I had referred two relatives to get the ion service in March 2020. There names were
1.Smt Ritu Saxena residing at Panvel
2. Smt SONAL Saxena residing at Airoli.
Both connections were provided but referral amt I.e Rs 500/- each has note been credited in my account.
Today I am renewing my account as it is due on 28.09.2020. But I observed that only Rs 500/- has been credited in my account in place of Rs 1000/-.
Kindly check and do the needful.
Regards
Piyush saxena -
Internet SpeedRahul Namdeo on 2020-10-02 19:48:19
As per tariff, we have taken plan 50 MBPS. Average speed we are getting 12.69 MBPS.
Kindly resolve at earliest. -
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My Internet LOS is red from few days and your employees are not coming here to resolve itSachin Lotade on 2020-10-10 22:54:27
I'm from Goregaon west near Railway station mumbai..you employees are not coming here to resolve my internet problem LOS is red from few days..my business is online and I had loss because internet is not working..plz resolve my problem..
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Change of my addressFARID QURESHI on 2020-10-17 10:39:42
Its been long time I had been contacting u for changing of address but there is no support from u side.
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Wifi connectivity stop since 6 daysNikita kavar on 2020-11-03 08:39:26
I am very old customer of i-on. I am complainting to the local office visit their but no one come at home to check what is issue..the technician person is unprofessional and not found what is issue has made pn main line.. your ofc staff n customer care staff all are unprofessional I want to refund my money.. I m don't like to your services at all..
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ION InternetAnjum shaikh on 2020-12-02 14:22:08
No network since 3 days.No one is responding the complain.
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Complaint against Mr. Vaibhav from khopoli team memberAbdul Quddus on 2021-03-09 15:18:35
hello sir/maam
Myself Abdul Quddus (7758806091) from khopoli tal khalapur 410203.
i would like to raise a complaint against khopoli staff member name VAIBHAV. The guy name Vaibhav is actually a very rude guy he never talk properly and today when my Sister call him at the morning he was very rude to her at the phone and always asking for money for any technical and shifting charges. The guys name Vaibhav when ever we have any issues regarding aur internet he always say that i dont have any staff Member at the moment they all have taken the holiday. Once we call him at the morning after 3/4 days the technical team come they say that we didn't receive your complent from vaibhav aur we were not at the work. in that 3/4 days the internet didn't even work . If you dont wanna send the technical team then why you guys take the complent from us.
And today at the morning he misbehave with my sister at the phone call and he said I'll send the technical team in half n hours its almost 8 hours he is not picking up the phone call and today we are going to police station compliant against Mr. VAIBHAV FROM KHOPOLI. And i would love you tell you that your I-On team from khopoli is disgusting. When ever we go to there office in Khopoli they says we will send you the technical team in half n hours but they dont. They not even come the present day we always have to call them to please visit our place and they come after 3 to 4 days And there excuses are we forgot, we didn't even realise what time is it now etc...
And please You also take some streak action against Mr. Vaibhav Other wise we are going to khopoli police station to complaint against him of his misbehaving with females and never visited on time with technical team. We work from home online and the internet didn't even work and he didn't give our any type of extension on our internet connection.
user id citec_Ruhina
contact no 9860822538 / 7399997861
Regards
Abdul Quddus -
WiFi is not workingLakhani mukund on 2021-05-09 19:09:19
My wifi is not working from last 2 days . kindly help . Contact no 9833284306 / 98332920332
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WiFi is not workingLakhani mukund on 2021-05-09 19:15:52
My wifi is not working properly. Kindly resolve it .....
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Net issueHitesh Mehta on 2021-05-20 19:19:06
With reference to my account no H 796781 name of Hitesh mehta I am using ion net and we have paid for year charges but since past 4 days I follow up at your office and complaint so many times net is not working your all staff Vaibhav, jayesh , Rajmani , giving daily assurance but no any commitment fulfil by your staff still net is not started as we are in business of share and stock market heavy loss occurs who is responsible for that kindly solve my net issue or refund my full money
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Net issueHitesh mehta on 2021-05-21 07:39:52
With reference to my account no H 796781 name of Hitesh mehta I am using ion net and we have paid for year charges but since past 4 days I follow up at your office at Kandiwali (Mumbai ) and complaint so many times net is not working your all staff Vaibhav, jayesh , Rajmani , giving daily assurance but no any commitment fulfil by your staff still net is not started as we are in business of share and stock market heavy loss occurs who is responsible for that ? kindly solve my net issue or refund my full money
Hitesh mehta -
ConnectionPavankalyan on 2021-07-18 17:12:21
I need a new connection so please provide me connection
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internet connectionrajesh p govekar on 2021-08-15 22:09:05
why not provide ion internet in parsik nagar and kharigoan kalwa thane
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ION net service, customer service patheticA. mishra on 2021-10-15 20:28:54
From past 4 hours ION is not working. The customer service is also not getting connected. How pathetic the service is!
When will the Wi-Fi start working? -
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issue of internetRavi Jaiswal on 2022-02-01 17:35:01
there is issue of internet connection last 72 hrs .employes is not pickup call and he just cheating to users
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