Complaints

  • Not provide service
    Subhabrata Mohapatra on 2019-02-20 14:03:29

    With reference to the above cited subject, I have applied to the
    Sub-divisional Officer, Commerce, BCDD-II, Khandagiri, Bhubaneswar for
    change of consumer name against consumer no.02922935. For the purpose I
    have submitted the following documents.
    1. Application for change of consumer name
    2. copy of service connection estimate no. DD-296 dt. 6.8.11 and copy of
    ,money receipt against service connection estimate no. DD-296 dt. 6.8.11
    3. copy of bill for period 15.11.18 to 9.12.18 and money receipt
    4. copy of aadhar card
    5. Affidavit by Smt. Lilipriya Nayak for no objection
    6. original letter of Odisha State Housing Board, Bhubaneswar for change of
    ownership
    But the Deputy Manager (Commerce), Khandagiri sub-division turned down my
    application citing the reason for non execution of lease deed by OSHB in my
    favour. (copy enclosed)
    Also I am enclosing herewith my holding number against the house no.LIV-23
    by the Bhubaneswar Municipal Corporation.
    So necessary action may kindly be taken.
    With regards
    Subhabrata Mohapatra

  • Das
    Sudhir Kumar Das on 2019-05-09 15:01:10

    There is no line since staring of cyclone.in our colony Kiran parsuram lane POTAPOKHARI.

  • FAULTY Meter Reading
    RABINDRA SWAIN on 2019-06-07 18:39:50

    I am in contact with the electricity office for last 2 years for correcting my meter reading , the billing is coming to me as 3500 approx. each month.

    Two times I have paid the bill doing the settlement and it was said to me it will be corrected , I am still getting the bill amount as high due to faulty meter reading.

    Request you please do the needful and suggest what else is require from my end to get the correct bill as per my meter reading.

    Below the details can help you get more information;



    Consumer ID : 104NED, SBM Consumer
    Name & Address : RABINDRA KUMAR SWAIN
    GOTALA GRAM,Duplex-15,,Kanikadevi cottage,Rangabazar
    consumer number :20701389
    Circule:BBSR1,division: NED,subdivision:PIPILI,section :balakati,

    Regards,
    Rabindra
    91-9765243953

  • Mr
    E PURUSHOTHAM on 2019-06-09 09:09:08

    It is requested to provide consumer no. of the Meter No. I 303 - ORU35997 the meter installed before three months . Consumer No. is required for online bill payment

  • Meter damage by your staff.
    Bimal Kumar Nayak on 2019-06-30 11:39:49

    Dear Sir,
    On date 28.06.2019 when your staff came to our house to take meter reading our meter was functioning properly and meter reading was showing,but your untrained staff push one button without proper knowledge and after that our meter was hanged and meter reading wasn't seen.Your staff waited a longtime and went out without taking reading and giving us bill.At that time he assured us that after a power cut the meter will function properly, but till date the meter is not functioning. So we request you to look into the matter and take appropriate steps, otherwise we will go to the consumer court.
    Thanking you.
    Yours faithfully,
    Bimal kumar Nayak.
    At/po:Badasamantara pur
    Via:Charbatia
    Ps:Choudwar
    Dist:Cuttack
    Pin:754028
    Mob:9337218649

  • Service line relating
    Manas kumar chand on 2019-07-21 10:05:07

    The service line has laid down which is provoking danger.

  • Residential consumer
    Golak Ch. Mohanty on 2019-12-31 20:00:35

    Sir
    This is to inform that I being one retired senior citizen residing at ADALIA NEAR DPS SCHOOL by constructing one house at so called Bhanja project. There is only one electric transformer which is in the name of that builder Bhanja.we are here about 20 residential occupants using electricity from that transformer for which the sai Bhanja is charging arsenal,7,50 per unit and not handing over to the department resulting Myself with other residents senior citizens suffering a lot.
    I therefore request to take remedial step so that we can be your consumer directly
    With regards

    Golak Ch.Mohanty

  • Bill not shown in online payment
    Sanjit Kumar tripathy on 2020-01-25 17:10:52

    Dear all

    My consumer id is 305s05612537.

    My updated bill is not available for payment on online.

    Regards

    Sanjit

  • 8908285878
    Mir abdul alim on 2020-01-29 12:28:46

    electric khamba Aapane yahan ka bahut kharab hai aur ham log yahan line ke liye bahut pareshan ho rahi hain aap iska HAL nikal dijiye dhanyvad

  • Pradhan
    Rupabati Pradhan on 2020-02-02 18:40:22

    Mr-no-0422/7594 sir my self rupabati Pradhan .villege at/po-Gediapalli.dist-khordha my mitar 15 day not working . Plz sir I recusta
    New mitar

  • Consumer identity -Gitimay behera 01583560
    D. Behera on 2020-03-09 13:28:25

    On 08/02/20 meter reading was16499 and on 9/03/20 meter readingis showing as16499. Though there is consumption, the reading is same.A new m eter was installed,pl get the meter verified by your department at MAS165, AACHARYA VIHAR, BHUBANESWAR.

  • Bill Correction
    Radharaman Panigrahi on 2020-03-23 11:14:02

    Consumer # 03109837.

    Bill Correction Request/A NEW METER BEARING SERIAL NO. LC185814 WAS INSTALLED BY CESU ON 12-01-2020. NEXT MONTH WHEN THE METER READER CAME HE TOLD THAT BILL CANNOT BE GENERATED AS THE NEW METER READING IS NOT ENTERED IN THE SYSTEM. HE SAID THAT BILL WILL BE GENERATED FOR 2 MONTHS IN MARCH WITH 2-MONTH SLAB FOR UNITS CONSUMED. BUT THE BILL GENERATED TODAY IS COMPLETELY WRONG AS THE SLAB IS 1-MONTH AND A PROVISIONAL AMOUNT IS ALSO ADDED FOR THE LAST MONTH.

  • Complaint against very low voltage
    Sanjukta Sahoo on 2020-04-14 12:54:56

    Sir our village voltage is very low even below 100v at night. please take necessary action and I obliged.

  • rectify for current shutdown often & often
    Ajay kumar sahoo on 2020-04-24 06:44:21

    electronic current shutdown often & often. in a little rain they shutdown for hole day & night. so i request cesu to make needfull solution as soon as possible.

  • on 2020-04-24 14:09:54

    ଆମ ଗାଁ ଜେମାଦେଈ ର ହାଉସିଂବୋର୍ଡ ରେ ବିଦ୍ୟୁତ ଚୋରି ହେଉଛି

  • Frequent interruption in power supply
    Banibrata Bardhan on 2020-05-22 23:05:17

    Dear Sir,
    I am a resident of SBI colony,Kesura, Bhubaneswar. Of late we are experiencing frequent power interruption through out the day. Please address the issue at your earliest.
    Thanks and regards
    An aggrieved consumer

  • on 2020-06-21 09:21:40

    Bill correction. Madam/Sir, Consumer no 03068906 in the name of Bansidhar Mishra, Chandura anticipates a correction in billing for in time payment by the consumer . A blunder has happened while providing bill.Last payment was made Rs. 1007/- only online. It is also anticipated non-repeatation of the said in future. Thanq. Sukanti Mishra, W/O Late Bansidhar Mishra, Chandura, Jagatsinghpur.

  • on 2020-06-21 09:26:24

    Bill correction. Madam/Sir, Consumer no 03068906 in the name of Bansidhar Mishra, Chandura anticipates a correction in billing for in time payment by the consumer . A blunder has happened while providing bill.Last payment was made Rs. 1007/- only online. It is also anticipated non-repeatation of the said in future. Thanq. Sukanti Mishra, W/O Late Bansidhar Mishra, Chandura, Jagatsinghpur.

  • Bill correction.
    Sukanti Mishra on 2020-06-21 09:28:38

    Bill correction. Madam/Sir, Consumer no 03068906 in the name of Bansidhar Mishra, Chandura anticipates a correction in billing for in time payment by the consumer . A blunder has happened while providing bill.Last payment was made Rs. 1007/- only online. It is also anticipated non-repeatation of the said in future. Thanq. Sukanti Mishra, W/O Late Bansidhar Mishra, Chandura, Jagatsinghpur.

  • Bill correction.
    Sukanti Mishra on 2020-06-21 09:29:23

    Bill correction. Madam/Sir, Consumer no 03068906 in the name of Bansidhar Mishra, Chandura anticipates a correction in billing for in time payment by the consumer . A blunder has happened while providing bill.Last payment was made Rs. 1007/- only online. It is also anticipated non-repeatation of the said in future. Thanq. Sukanti Mishra, W/O Late Bansidhar Mishra, Chandura, Jagatsinghpur.

  • Govt property hampering
    Pramod Kumar Nayak on 2020-06-26 12:42:09

    A 31 yrs young man beat a electric pole by

  • Online Payment Problem
    Mrs Basanti Jena on 2020-06-27 17:54:49

    I paid a bill on 20th June on behalf of my mother. It was thru AMAZON. AMAZON says that the bill is successfully paid but CESU shows the bill is unpaid. I may be unnecessarily penalised. The details are:

    Consumer ID: 101S01255065
    Amount: Rs 266
    BBPS Ref: BD01CABDXEBK

    Please fix this problem ASAP.

  • Tripathy
    Deepak Tripathy on 2020-06-27 20:15:43

    My consumer number is 103S03866549 or 03866549 . Whenever i log in to the portal the screen displays as



    CENTRAL ELECTRICITY SUPPLY UTILITY OF ODISHA



    IDCO TOWERS, 2ND FLOOR, JANPATH, BHUBANESWAR, ODISHA -751022

    CESU
    CESU DISTRIBUTES LIGHT TO LIVES




    The Server not reachable/Consumer No Not Found
    Please try after some time.



    Back


    Electricity related issues Dial 1912 or 0674-2391110
    SAVE ENERGY SAVE MONEY



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  • Low voltage and current cut
    Jagannath Sahoo on 2020-07-26 01:47:54

    Dear Sir, we have suffered more problems for low voltage and current cut in our area . Our village Samantaray Pur is situated in GP - Talabasta, Banki, Cuttack .

  • No response about my complain
    Aishwarya parida on 2020-08-25 22:28:35

    I have no electric city right now I complaint in 6pm evening also called to office but they don't response to my complaint and misbehaving with me and cut the phone

  • Current cut in our aria every time
    Suvendu kumar swain on 2020-08-26 08:45:20

    Sir ,
    In our aria the costomors are using the poore current because in our aria current cut every time .
    Sir Street le collect information and and take a action

  • S.E office Jagamra
    Prasanna Kumar Behera on 2020-08-28 11:24:18

    I wiil want adress of S.E office Jagmara cercol with phone number

  • Bill correction
    SANTANU MALLICK on 2020-08-29 12:09:51

    Dear Sir.
    my electric bill was 19,000 in the month of March I pay bill every month How did mine become 25000 right now?

    Consumer id- 501s01392631

    Regards

  • overstated bill without reading .
    BABU JETHY on 2020-09-05 16:50:05

    Sir,
    I have complained several times they are intentionally avoiding by SDO Tangi Cuttack. They also not accepting our application for that our bill is accumulating month to month without fault of us.
    Consumer no -303-03091208
    mob no 9101461447

  • power disruption without notice
    sangram kesari routray on 2020-09-09 12:46:10

    Sir,
    Baishnav bihar Apart Bomikhal area is always under power disruption unnoticed This is regular feature since more than 4 to 5 years .we are repeatedly meeting all the officier including Executive engr,Superintending engr &C.G.M. to resolve our problem but we have failed.
    Kindly resolve the issue.
    Thanks&regards
    Er.sangram kesari routray
    Mob.7978399551

  • Electric current issues
    Sudhanshu Mohan Das on 2020-09-18 16:07:12

    I am sudhanshu mohan das from choudwar odisha,i want to say that from 24 hours current cuts more than 4 to 5 times.If we count that time current cuts more than 6 to 7 hours in a day and the monthly due is more than 500 rupees.Plz help us from this situation.

    Atlast but not least, in last mont in our village the due per house atleast of ₹700 - ₹800. Plz help us. Jay Hind.

  • Connection Discontinue
    Brundaban Baral on 2021-01-03 11:05:59

    Sir,
    I am discontinue my old house electric supply before 2 year on paper at our balugaon branch office. But connection did not disconnect from electric pole. Other peoples staying that house and I Think this people miss use my old connection. I request to you please cut the cable from electric pole.

  • Electricity bill
    SABITA KAR on 2021-01-23 20:02:46

    Dear Sir
    Please look into extra ammount in Electricity bill.
    1. consumer no - 03709896
    Pres Bill ammount - Rs 878
    Current FY arrear- 1686
    Total Rs 2545 ( due by rebate date) Bill date 23-12-20
    BILL has been paid .
    2.Bill date 21-01-21
    Pres Bill amount-Rs 881.56
    Current FY arrear Rs 2563
    Total by due date Rs 3426
    This has been paid
    Why Current FY arrear ?
    Please rectify it / resolve it .
    Ack the complain .

  • 11kv line new connection in front of our houses
    P.PMohanty&JPati on 2021-01-27 10:04:51

    We the member are residing at M26 and M28 at Samantavihar.We are provided with electricity supply.These are provided as residential houses .Now the owner of M 30 Samantavihar.near nalcosquare is trying to have 11kv connection in front of his house.He has put the pole on the road provided to the owners of the colony.s.He is trying to have another pole on the road to which we are protesting.We are also protesting 11kv line in front of our houses on the poles.Pl stop the action immediately which is coming under xavier Utility section.We request your good self to stop the process immediately for our safety and smooth public passage.Underground cabling may be an alternative arrangement.

  • Frequent powercuts all day @ bisudhananda nagar,shyampur,751003
    Goutam on 2021-05-10 23:20:26

    There is a frequent power cut all day and even in night.
    The contact available online is also out of service.
    Kindly do something to reduce the amount of powercuts.

  • Checking and updating of electrical meter for correct billing
    Udaishanker Tiwari on 2021-05-21 11:59:39

    Since last two months electrical bill is beyond budget, kindly help us in this respect.

    Customer account number
    04196904
    Customer ID
    103504196904

  • Panda
    deepak panda on 2021-05-23 11:19:53

    Sir
    My name is deepak panda l am in idisa. At. Biswanath pur po. Ug. Patna dst. Balasore. Electric sub dilar. Chandaneswar bhagarai l well complain ur Collcentar. He is tell me ur complain company Email address. I well Requested pawr suply is very bead. One day 5hawar sty an than19hawar cort. But howi
    Sir lwell Request solu this
    problem please. Thank you

  • Problem of electricity during yaas cyclone
    Litu malik on 2021-05-26 15:14:13

    I want to say that from 3 day in our village there is no current so we are suffered a lot . district: Balasore
    Block:Remuna, village:talapada,pin code:756044

  • Weed Cleaning from Electric Transformers
    Biswajit Sarangi on 2021-05-30 13:04:25

    There is huge weed on a electrica transformer nearby.Who is going to clean it.Is it the municipality Corporation or the Electric Department.

  • Fraud
    Priti Mishra on 2021-05-31 14:06:58

    Hello,apanaka office ra gote staff SANJAYA SWAIN ASST MANAGER, CESU.a person janaka office re basiki jhia manaku sexual harrassment karuchanti.nijara wife marijaichi tara sujaga neiki jhia manaku hairan karuchanti.au upari Paisa be khaichanti.a loka upare strictly action niantu.otherwise women commissioner action naba apanakara office close kareidaba.a loka ra photo attached kara heichi.

  • No rEsponse on phone calls / and consumer complains
    Abhiram Das on 2021-06-07 23:18:06

    Dear sir, today 7/6/2021 in afternoon there was a power cut in our area. It's now 11:09 pm I have been trying to call in costume care number and jatni2 electric office number and there is no action been taken and it seems like that is completely negligence of work.
    Sir wish you take immediate action on this and provide the current as quick as possible
    With regards
    Abhiram

  • Series of Street Light Wires to convert into cable lines
    bishnu prasad patro on 2021-06-25 13:34:04

    That, the Series of Street Light Wires from nearest Electric Pole (Lamppost) are passing through our residence, which has become a cause of very endangerous to our lives of my family. Hence, I request you to covert the electrical wires in cable lines or shift the electric pole or lamppost from there to anywhere by nearest suitable place.

  • Bad Service
    Trinath Mohanty on 2021-11-20 12:39:58

    Hi
    This is Trinath
    At Akhuria
    Post patapur
    Kakatpur division 2
    Last 20 day our Transformer is not working
    I arledy complen about that but no one take care about that.
    Still I m not understand what is that service

  • About Bill
    Shudhanshu on 2021-12-23 11:43:09

    201S04035958. I have Made A Payment of Rs 1500 on 20 dec 2021 but still not updated

  • New super market
    Sankar reddy on 2022-07-09 02:41:56

    I want to open a new super market i need whole saller than i contact

  • No received phone call
    SATISH KUMAR SATAPATHY on 2023-04-11 04:49:04

    Corrent not available in 5 Hur s bot not received phone call s
    Banki.nac banki.754008