Complaints

  • Order cancellation
    Nivedita Pabia on 2018-12-04 10:21:22

    Please cancel my order done on 4 December. As I want to add some more medicians.

  • cancel the my order
    Harmanpreet kaur on 2019-08-21 13:45:09

    please cancel the my order because submit the wrong pincode by me

    product name , purodil syrup

  • Courier need to be changed
    Wilson on 2019-09-13 23:18:57

    I request to deliver my order through DTDC.last time it came to me by FedEx.the delivery person.didnot deliver the parcel on time. Hope you consider my request.thank you

  • Medicene
    Md Washid on 2020-05-05 13:39:16

    Maine 30 april ko medicene order kiya tha abhi tak koi bhi confirmation msg nhi aya payment 334rs online kiya mera order I'd OD2004301552726624 plz koi detail btaye call bhi nhi lag rha hai..

  • Non delivery of medicines
    Vasudevan Nair on 2021-12-12 22:26:55

    I placed an order for six items on 6th December, 2021. Four items received by me. No mention about remaining two items. Payment made in advance.

    Please help.

  • Wrong Item send
    Baby Mathew on 2023-02-02 11:58:44

    I have ordered 2 bottles VAIDYACURE LIVER CAPSULES, when the order received it is VAIDYACURE MILK THISTLE CAPSULES. Kindly arrange to replace the same.

    Ord

  • Wrong Item send
    Baby Mathew on 2023-02-02 12:05:01

    I have ordered 2 bottles VAIDYACURE LIVER CAPSULES, when the order received it is VAIDYACURE MILK THISTLE CAPSULES. Kindly arrange to replace the same.

    Order number: OD230126828482133
    INVOICE NUMBER: HMTVC83121-21

  • Out of 5 Items i have received only 4 Items
    Sunny Nivruti Darade on 2023-02-27 22:06:03

    In this order #OD2302222000944562
    5 items were there
    But I recieved only 4 items
    Arnica shampoo is missing..
    Guide me what to do next?? I have already mailed and sent the images of box and recieved Items on What's app

  • Product not delivered/ not attempted
    Rajeev on 2023-06-28 20:25:54

    Dear sir. I have account with mobile number 9771062011 with name Rajeev Ranjan. I recently ordered a homeopathic medicine for my mother address at Bihar( one of saved address). I was continuously keeping track of the items. Today it is showing that customer refused to accept and product returning to origin. But to my surprise neither my mother nor myself receive any call regarding this and the product was not delivered to me. Please look into it and revert to me at earliest.

  • Mera saman pura nhi phucha
    Sumit Pareek on 2023-09-28 11:25:13

    Order id. Od230926603008165
    Mob phone pay 9983949366
    My no 8107105115

  • Non delivery
    Dr. Peeyoosh Kumar on 2023-10-09 17:38:32

    Dear sir. I have account with mobile number 9931083401 with name Dr. Peeyoosh Kumar Singh. I recently ordered a homeopathic medicine address at Bihar( one of saved address). I was continuously keeping track of the items. Today it is showing that customer refused to accept and product returning to origin. But to my surprise myself not receive any call regarding this and the product was not delivered to me. Please look into it and revert to me at earliest.

  • Not getting delivered product
    Rameshwar on 2023-10-15 16:20:59

    Dear sir. I have account with mobile number 9519012130 with name Dr. Rameshwar. I recently ordered a ayurvedic medicine address at Delhi( one of saved address). I was continuosly keeping track of the items. yesterday it is showing that customer refused to accept and product returning to origin. But to my surprise myself not receive any call regarding this and the product was not delivered to me. Please look into it and revert to me at earliest.

  • Products requirements for wholesale supply.
    Malsawmzuala on 2023-11-11 23:58:24

    Hi Sir,

    I trust your day is going well.I am a medicine wholesale supplier, I wondered if I could buy your products from Mizoram.

    If you could kindly reply my message ,i would appreciate it.

    Kind regards
    Malsawmzuala
    Aizawl, Mizoram.

  • Received used prodct
    Nikhitha on 2023-12-08 20:34:34

    I received my products but they were alredy opened so i started a return ..then they told me to send perfect clear picture and i sent back ..now i dont have any response from them

  • Ordered not delivered plz refund my money
    Souvik maharana on 2024-01-06 12:29:36

    Order not delivered .plz refund my money

  • Leaked packaging
    Madiha Ibrahim Mukadam on 2024-01-08 21:48:51

    Received damaged packaging in the order and the expiry of both the bottles is less than six months

  • Return product
    Anshul Sharma on 2024-01-09 11:49:53

    Hello team
    I ordered my pre workout C4 from health mug on 3rd January.
    Order id- OD2401031300193659

    I want to return the product because of i received old model of this product. I expect new model will be recieved and this was also size issue in old model.
    Kindly return my product as soon as possible.

    Thank you
    Anshul sharma

  • Short delivered
    K. N, Saxena on 2024-02-01 15:59:06

    My Order no OD240128654416365
    Medicines delivered but one medicine is not there while it is in the bill. Tried to contact your office but invain.

  • Sarcosil dawai
    Nitesh Kumar on 2024-02-08 21:59:38

    Odar ghar na pahuchne ke karan ham odar ko kensil kar raha hu

  • Non delivery of order.
    Vincent Barla on 2024-02-12 18:01:18

    My order no.OD240204416348677 was not fully delivered. Out of three items only one product alfalfa was delivered on 10 Feb. Two products as shown delivered but not delivered.

  • Order not delivered.
    P S Muralidhara on 2024-02-27 09:05:44

    I have ordered some medicines on 18th feb, but still not yet delivered. The shipment tracking is also not available. I am trying to contact your customer care no +917838389846, it is not reaching by saying that it is temporarily unavailable. My order ID is OD2402181464419706. My registered mobile no is 9986737945. Please help me regarding this

  • My refund is not credited in my account
    Dr.jyoti on 2024-03-19 09:31:20

    My refund is not credited in my account

  • Delivery
    SWAPAN KUMAR GURIA on 2024-03-23 09:37:10

    Delivery person Not delivery my home address