Complaints
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Amount refundLaiba Maria on 2018-10-07 17:58:13
I have ordered my meal using your zomato app .The money has been debited from my account but the transaction was cancelled.I want my refund back
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No delivery confirmation and no delivery given after online payment confirmationHazra Ahmed on 2018-10-08 20:16:05
I had ordered from arsalan,kolkata half an hour back. After making successful online payment, the site displayed that I will be redirected to zomato.com in a few seconds. After half an hour, neither was I redirected to the said site nor was I given a confirmation for my order. I did not get my delivery. Please return my payment
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Login issueAahare Nola on 2018-10-12 10:36:03
my zomato business user not login. please help & resolve the issue.
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Why is locked my Zomato appspriyanka on 2018-10-21 17:31:45
My apps has shown,sorry online ordering services has been disable
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RefundYashwanth k on 2018-11-12 21:21:16
Zomato cancelld my order but till i did not got my refund amount
Best Regards,
Yashwanth.K -
Complaint regarding the improper delivery of foodritickkumar on 2018-11-17 00:14:31
The food that reached was spoiled as packing opened up.we got food in that condition and after that not taking up responsibility
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refundsangeeta seth on 2018-11-20 16:02:22
I have ordered my meal using your zomato app .The money has been debited from my account as on 12TH NOV but the transaction was cancelled.I want my refund back
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I did'nt received my orderSUPHAL Roy on 2018-11-29 21:42:46
I have'nt received the order but app showing I have received the order plz refund my money
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SponsorshipSayantan Barua on 2018-12-19 11:21:18
Hii This is Rtr Sayantan Barua from Rotaract Club of Suryasikha . We are a non-profitable youth organisation under Rotary Internationals . Were are organising a Drawing competition on 30th December 2018 . We will be greatly obliged if you be our food parnet cause the fund that will collected will ne donated to a Orphanage. Your branch is new in serampore , west Bengal so we can help to get a good marketing so that people gets aware of your services . Please look to the matter and revert back as soon as possible .
Thanking you
Yours faithfully
Rtr Sayantan Barua -
Refund my money silver global I want no unrest this serviceManoj shaw on 2019-01-05 18:37:08
Refund my money in silver golbal I am not interested this servicr
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ComplaintNAWAB Hussain on 2019-02-16 20:18:04
I ordered order on zoamato and my payment has been cut by Zomato but on my Zomato app my payment and my order is showing incomplete?
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Address changes....Tarun Modak on 2019-02-24 13:29:15
Pls help me and change my house address...i am unable to contact zomato service center...i am unable to order zomato person because my address is worng ....
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RestaurantINDIAN RESTAURANT on 2019-02-24 13:53:41
We have changed our Mobile phone. So, we need to install the Order taking App at our new mobile. Please share the user id and password immediately.
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Resturent fraudGopal mukherjee on 2019-03-02 19:57:07
I orderd a food from lazeez biryiani alu biriyani and mutton chap biriyani is good bt mutton chap is not mutton its a very bad smell and its some kind of other meat not mutton
Very bad smell
after that some eating mutton chap i am bomiting heavily and its a fraud resturent
Pleas as soon as possible find the matter
Mobile no-9804235061 -
Complaint against Zomato since my order was not placed and my money is debited from my accountParama Sen on 2019-03-26 12:33:24
I have ordered from Rupar Rannaghor,Kolkata and my bill was Rs 137 which was debited from my Canara Bank card but no order is placed till now
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RepaymentA Stephen on 2019-04-18 23:34:40
I have ordered two chicken fried rice on 17 Apr. But was declined by the zomato staff due to non availability of boats to reach my ordered place. I kindly request you to process the repayment issues at the earliest
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Demand Refund amount against order from food junction dt. 17/04/19BENIMADHAB88 CHAKRABORTY on 2019-04-19 21:03:56
Respected sir, I order a items from food junction at howrah on 17/04/19, but due to some problem food does not delivered to me. So sir,I am highly request to you please refund the amount as soon as possible to my account. Thanking you,
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PG/CLZ1jb3tHaSXGH/RAZORPAY/DC-9095/ORDER NOT TAKE BUT THE MONEY IS DEDUCTED !!SUPARNA BANERJI on 2019-04-19 21:27:43
ORDER FOR 440.50 FROM AZAD HIND DHABA AT NAKTALA KOLKATA. MONEY IS DEDUTED ONLINE. BUT THE ORDER IS NOT RECEIVED BY THE RESTAURANT.
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complainingDipshikha Das on 2019-04-20 00:16:54
my balance deducted from my account.bt i don't receive my oder from suswadu restaurant
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Cancellation amountDebayan Chattopadhyay on 2019-04-21 19:22:20
Please look into the matter asap..I had cancelled the food yesterday..but still it is showing penalty amount.please help
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ZOMATO did not deliver foodDeepak Kumar on 2019-04-21 21:41:31
I ordered food items worth INR 314 and pais by credit card on 21/4/2019. Zomatao did not delivered the food and cancelled the order.My paid Amount is not refunded as well.
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DeliveryMD Aftab Alam on 2019-04-22 23:33:51
Order no 1481522658
10:30 me order on the way lekin food 11:30 hone ke baad bhi 30 minuts dikha rha hai
10 minutes me khana aane tha wo Abhi tak nhi mila bad habits aur kabhi bhi orders nhi krenge -
MrALI HAIDER on 2019-04-28 20:26:43
I order dominos pizza from kankurgachi branch they said they are not deliver pizza to my address, then why they receive order through zomato.
I am taking a legal action on zomato if you are not providing the logistics service then why you accept order on zomato behalf of dominos. -
Amount deducted from my account from zomatoGulrez Kazi on 2019-05-24 12:19:27
Hi
I had ordered food on 22nd May Wed 2019 around 4.41 pm. The first transaction did not go through which was of Rs 640. I again made a transaction of the same amount it went through.
When I checked my bank statement today i found that zomato had deducted Rs 640 from my account for the failed transaction.
Please reimburse my money -
Complaint regarding my money refundJamuna sunar on 2019-06-08 18:33:42
I had order in zomato on 30th may but since I didn't received my order after three or four hours I complaint them and they said the order was delivered but I didn't received any order from them and later they said should we refund you the money they I said ok ..but I have paid 500 RS but they return me 250 only and the rest 250 where is went. Actually I didn't received all my money yet..So please return my full money which I have paid to zomato. I am very disappointed with zomato service.
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Complaint regarding my money refundJamuna sunar on 2019-06-08 18:38:31
I had order in zomato on 30th may but since I didn't received my order after three or four hours I complaint them and they said the order was delivered but I didn't received any order from them and later they said should we refund you the money they I said ok ..but I have paid 500 RS but they return me 250 only and the rest 250 where is went. Actually I didn't received all my money yet..So please return my full money which I have paid to zomato. I am very disappointed with zomato service.
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singhRAGHVENDRA SINGH on 2019-06-17 16:30:26
Please look into the matter asap..I had cancelled the food yesterday..but still it is showing penalty amount.please help.
My mobile number 8584090333 -
shmricky on 2019-06-27 14:49:52
Please look into the matter asap..I had cancelled the food that time, and which is delayed timly and properly another way..but still it is showing penalty amount.please help.
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little sisters restuarantY praveen kumar on 2019-06-29 14:55:08
Restuarant customer Id: 19053902
confectionery customer Id:19053907
We have started business from 29.04.2019 onwards.
Please send the sales report and service charges details.
please contact:9434705868 -
Registration for cloud kitchen startup in your appIstaranjan Chakraborty on 2019-07-02 14:01:17
Hello, team zomato. This is Exhault Consumers Pvt Ltd registered office in Halisahar, 24 parana north.
We are launching our products on 4 July 2019 of Pure Vegetarian Lunch, Dinner and other items, we are expertise in Indian, Chinese & Bengali cuisine.
So, we are looking for tie-up with your company and for better opportunities. Kindly contact us soon.
Regards,
Istaranjan Chakraborty
Email: istaranjanc@gmail.com
Phone: 7278797771 -
FoziaFouzia on 2019-07-04 17:45:56
This feedback from kolkata I'm fozia today I am selecting my order but zomato automatic taken my order before my selecting my order and zomato charge me canceled fees there is not my fault but why I give you money please help me
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DasAnirban on 2019-07-17 12:30:08
I gave an order from The Urban spoon store today, and the food is completely bad.I could not eat that bad food. Now return my money. As soon as possible.
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website not respondingAntony Chakrabarti on 2019-07-27 09:25:34
Hi, is there any problem? I could not reach to order food through your site!! Is there any problem in your server?
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ChakrabortyGautam on 2019-08-04 13:03:58
I have already paid by PayeTim, then also the guy has been taken cash Rs 80 from my mother, I just want to get back my cash amount. So please do the necessary action for this.
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Money deducted but order didn't confirmPriti chatterjee on 2019-08-21 20:08:22
I have ordered from kfc my money is deducted but order is not confirmed. I cant contact with zomato
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delivery to FDDI kolkataIbtasham naseh on 2019-08-24 16:26:15
I m from FDDI karidanga Kolkata I want to say that there are one collage FDDI there student want to delivery food students are very Hungary always time and there are no any restaurants and shop so I want request plz delivery there food and help us
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Billing problemMd Mehatab Ansari on 2019-08-31 22:23:41
sir last time i have placed an order but due to any reason i have cancelled it and now when want to place a new order it asks me previous orders amount can it be resolved ?
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refundsintu roy on 2019-09-01 11:07:13
I had a order a chiken biryani of rs 92/-, order id is 1210378248, date 30 August at 11am, but when I call delivery boy he said to me that restaurant is closed. It will
may take more time to making food. however I showing on app my order is preparing. How is this possible. And I alredy prepaymet that order but when I cancelled this order still now I have not recived my money. very poor service. zomoto. -
complainsufia wali on 2019-09-07 14:13:57
I had ordered two biryani but i get only one and i had paid for two biryani.
ZOMATO ORDER :1807265021 -
RefundArnab Bittu on 2019-09-08 14:05:27
I had a order 2 chicken biriyani of rs 92/-, order id is 1346080597,date 8 September at 12:36 pm. but when I call delivery boy he said to me that order is cancelled. And I already prepayment that order but still now I have not received my money.I mailed the concern unique ticket ID for the reference is 1398703
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Defective and rotten food deliveredDipen Bhadra on 2019-09-10 23:47:21
Zomato Order Number: 1983985915 (Cj's Kuche)
Order placing date: 10/Sept/2019 10:37PM
My email: dip.bhadra@gmail.com
Contact: (+91) 9836489700
I paid rs: 421 to order chicken lollipop and crispy chicken) with green chutney
but, they forgot to sent me green chutney and the chicken lollipop the sent is very poor quality, it's like chicken pokora and chicken was rotten.
I informed to the restaurant but they were very rude and denie to accept that chicken was rotten. I called the delivery boy and prove in-front of him that it is really. And called to restaurant on the moment and explained, but still they denied.
This is really pathetic, what customer can expect from Zomato, just few fake restaurant and rude behavior.
Please take action against that restaurant and inform me what you acted else I will complein to Consumer forum.
Dipen Bhadra -
food bill receiptsudhakar kumar on 2019-09-24 11:11:22
Dear sir,
till date i have not reeived food bill.Plz send as soon as possible.
Order ID-1953293471
Billing amount-248.00
Order details-Pandey Dhaba,Bara Bazar,Kolkata
Regards
Sudhakar kumar
Mob no-8491945696 -
RefundRupsa adhikary on 2019-10-09 20:02:23
My order not come.... Either immediate my order place or refund my money.... My order id 1963421004
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Ordered not delivered and using foul language and receiving threats by zomato delivery boySayantan Chanda on 2020-08-28 23:28:05
I have ordered food 1hr 30 mins back ..i have paid online also but didnt received my order.It was picked up from restaurant by zomato delivery boy Tanmoy Kar(8013461113) and he continuously refused to give my order to my address..When i told him that i will complaint he started using abusive language..
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