Complaints

  • delivery
    mayra khiyani on 2018-07-24 11:46:42

    kinldy check or call me on 9730371666

  • delivery status
    Tanisha Rajesh sarfare on 2018-10-04 16:14:49

    I placed an order on 1/10/2018 and its yet to reach the given address, being an work address it will be helpful if you do the delivery by tomorrow as it is really urgent. Kindly make the delivery tomorrow.

  • jaiswal
    puja jaiswal on 2018-10-10 16:49:03

    there is no correct no of shein. i have an issue about refund the amount of canceilation.

  • complaints
    biplop Hajong on 2018-11-01 09:50:27

    wen I get back my refund money contact me

  • Sonia on 2018-12-07 11:57:34

    Plz call .I have return my item of rs 2099.how can I get back my money.

  • Customer
    Ravi kumar on 2018-12-11 14:52:38

    I want to know my tracking id

  • Refund issue
    Mandeep Singh Ahuja on 2018-12-14 17:44:46

    You had confirmed that refund of Rs 2316 in total was made in the Wallet against my order nos KZP37333 and CPK37991.
    I still don't find said amount credited in my Wallet.
    Please post the amount to my Wallet to enable me to do further purchases from your offers.
    My emails sent on 26th Nov and 28th Nov 2018 have remained unanswered.

    Thanks
    Mandeep Singh Ahuja

  • Enquery
    Rahel stanley on 2018-12-17 18:49:03

    hyeee actually i have ordered a dress can u please tell when i will get my order

  • Return my two piece
    Jayshree pinamshetty on 2018-12-24 09:42:50

    I had ordered my two piece from Shein bt I dinn get the two piece I've only got my pant with it and I ve paid the total money this is not possible how can we trust u here after I've paid1200 and I dinn get the crop top I only got my pant please contact me

  • Issues about my refund amount
    Mayuri on 2019-01-09 15:48:59

    I want my refund back in my bank account.

  • Return product
    RAVI TEJ SINGH on 2019-01-18 22:44:00

    Sir my order product return,sir plz call me 8953511752

  • Thanks
    Mohan Kumar on 2019-01-19 10:16:13

    Shein customer care number 6294350811

  • Refund amount
    Sheenu Singla on 2019-01-21 18:35:25

    I want to withdraw the refund amount from shein wallet but m u able to do so.. my refund was processed on 14.01.2009. Pls guide

  • Incorrect amount of refund
    Prakamya trisha on 2019-01-24 17:32:57

    What the hell is this. U guys are fraud and irresponsible

  • Not able to return prod
    Geetanjali mohanty on 2019-01-29 19:59:59

    I m really upset due to poor service..I have ordered some prod..but somehow those prod not useful for me.so I just want to return that..one time I hv received call from return person.. unfortunately I hv not able to attend his call..till now second time they have not attempt to call me only.. please help me out.. please please please

  • Not dilivered my package
    Mukta pathak on 2019-02-02 12:00:40

    The message was sent to me by saying the package has been delivered and i didn’t recive it .

    Wrong messages has been sent and you people don’t have any customer care number

  • preeti sharma on 2019-02-02 18:17:24

    if 1800 rs free delivery so way you add cash on delivery.my order 2305

  • When i will get my product
    Anita mehta on 2019-02-11 11:38:16

    Shipping number 1396118789400..my estimate date is 12/02/2019...So i want to know till when i will get my product.

  • Order not received
    Aboli tep on 2019-02-11 17:08:58

    Hi... I have not received my order however I received a delivered confirmation order email.
    Order number is ZAZ48065. Kindly check with the concern and please revert.




    Regards
    Aboli tep.

  • Paid online but delivery canceled
    Seema on 2019-02-20 10:32:28

    I paid for my orders online and it was debited from my account. I checked on 19th to track my order but it says it was cancelled. I cant reach their team nor get my refund. Help. How unprofessional to have no working customer care number.

  • Kajal kamal on 2019-03-03 11:06:48

    Customer care k num p kvi cl hi ni lgta h aise num q rkhna jb customer paresan h jaye tmlg k gltiyon ki wjh s

  • My money is not in my wallet
    Anusmriti Rao on 2019-03-05 09:31:13

    Hey i ordered 3 jackets i kept one and 2 i returned where u said u are keeping my rest money in wallet that is 3910 and i can use it but when i ordered clothes to use wallet money its your money is cancelled so please as soon as possible give back my money

  • Order query
    Anjana on 2019-03-05 19:39:35

    I have order a dress form your website and I haven't received it yet .I have oder my dress ok 25/2/19 please check it

  • Exchange
    Neetu singh rathour on 2019-03-05 19:41:53

    Actually I order 1 top but I have size issue thatswhy I want to exchange.

  • Chaithra on 2019-03-06 16:04:51

    I haven't got my order yet . It's been almost one week .

  • Can we send two parcels at once
    Matrena Melgalis on 2019-03-06 16:11:21

    I had requested for return of one of my clothing item but now I want to return both of them, now will they cut only 65 rupees for return of two items for returning them together or will they charge me 65 rupeess each for each parcel? Also can i had asked for returning only one item but can i return two without asking for return of another item.

  • Not refund accept
    Prabhjot Singh on 2019-03-07 20:48:56

    Hello .sir/mam. Maine 28/1/2019 ko. Shirt ka. Refund mila tha. Usko Maine withdraw kiya. Aur money minus hogeya. Aur ab tk Mila nahi

  • complant
    amruta on 2019-03-08 17:21:43

    Not refund my amount wht too do I am

  • Regarding refund
    Shraddha nilesh shah on 2019-03-09 13:19:03

    I have returned the material Ref : 1726236809786/CNIETAIL (4922896E02011334). The amount refund in shein wallet, but I want to refund amount in my account due to I don't want to use Shein.

    Awaiting your reply.

    Shraddha shah
    +91 9699111200

  • Where are my orders?
    Huda on 2019-03-10 10:53:37

    I have ordered upteen times and never received my orders. I tried calling customer care but none of the available numbers online are working. Is this a joke?

  • Fake
    Chandu on 2019-03-11 14:19:18

    My return request has not accepted yet

  • Refund
    Manisha roy on 2019-03-12 13:37:04

    I haven't nt get my refund money

  • Refund
    Rajani on 2019-03-12 14:13:48

    I want my cash back ur products was very ,bad nd not in time also ... Nd I refund my product my a week ago but still I have not any cash .. plz refund my money soon or eals I HV to go to media and

  • not refund my cash
    bidhya sherpa on 2019-03-15 09:43:04

    It's been since month I refund my order but I have not got my cash.I thought they will ask for my bank account but they did not...Is it fake or trying to eat customers money ...Refund my money as fat as possible

  • Return query
    Leena Gujjar on 2019-03-15 19:16:11

    I ordered a straight jeans but it's too large...the problem is when I open my shein account there is no order from my side.....plzz help me out

  • Blazer
    Rikee Darshan on 2019-03-20 12:33:56

    Want a blazer in a day
    Is it possible

  • not receipt of refund return product
    SAKSHI PATHAK on 2019-03-22 10:22:04

    sir,
    last 45 day i have return my product , and also send your materialreceipt

  • Refund
    Jahnvi on 2019-03-24 12:19:50

    My product was picked up long back no refund has been initiated yet am I'm unable to find your contact number. Pathetic cheap service .

  • Refund status
    Anuradha Sachdev on 2019-03-25 13:13:50

    I am unable to find out when will the return amount for my Order#:CZX50527 be refunded in my bank account? Thx

  • Richa arya on 2019-04-03 12:26:44

    I had returned my order but I haven’t got my money

  • Return item and refund
    Parul Garpale on 2019-04-06 16:58:30

    i had ordered 2 items from your site...i.e shein but i have received only 1 item that too of different colour....and there is no response from your side....

  • Return
    POOjah singh on 2019-04-11 14:51:24

    Am not able to make return
    Plzzz call and help 9098880467

  • My phone had stolen
    Mansi goyal on 2019-04-18 10:07:20

    Actually i want my money or dress back..... I can't login to my account because i don't have my phone.. can you please send it by my number- 7014206153 and name - Mansi Goyal. Please help me

  • Return product
    Shalini tiwari on 2019-05-03 19:28:48

    Iam not satisfied with the product because this is not my size & not in good quality plzz help me for returning this product thanku

  • When will I get my order
    Roma on 2019-05-05 08:59:23

    I have my flight on the 9th May. When will I receive my order?

  • My order
    Shweta on 2019-05-07 11:38:53

    Still not get my order. BZH57196

    N your contact number invalid

  • Shein order confirm
    Suman on 2019-05-19 11:51:20

    Hi mera order confirmation nhi pta mujhe kab ayega mera courier

  • where is my order
    Megha on 2019-05-20 13:41:42

    I was trying to call you on above numbers but it is invalid, want to ask that where is my order Id is. - LHY59522 , kindly confirm me I want my order asap.

  • dumka
    ramaskumar on 2019-05-21 07:52:18

    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073
    shein customer care number7047614073

  • return product
    julie.T on 2019-05-21 15:27:07

    I try to contact live chat for my return item but it unable to connect so please help me