Complaints
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Airtel dth not workAnurag Arya on 2018-04-03 23:01:35
I have call to customer care to resolve my problem they have say me.. u have to give 150rs to executive.. then I asked him why I will pay 150rs that problem for your side.. my current balance is 312rs why i pay u 150rs.. u have to give me service bro...error code on my screen is 6...
Pls resolve my problem....
Name Anurag arya
Customer id 3006102822
Alternate no 8745920736
Regards
Anurag arya -
call do not receivedBikramjit singh on 2018-04-11 20:58:41
it's very bad service provided by airtel digital tv .
i regularly call from yesterday but no one response properly
i call to know my plain and addition new chenal but nobody talk with me & someone talk he/she call agin after two hour again & again so please call me as soon as possible solved problem
Thanks & Regards
Bikram Sandhu
M:-9878251414 -
mis commitment airtel dthAgresh on 2018-04-19 09:23:27
there is no revert from support team
already called many times and send mail also but there is no call back and solution -
No one interested for helpSuraj paradhi on 2018-04-19 22:32:23
Dear Sir / Ma’am
I suraj paradhi existing customer of airtel digital tv, customer ID (3001957396)
Im continuesly calling to your customer care for my query but no one interested to help me as well as they dont have manners of how to speak with the customer.
Can I expect some call from your side who will help me properly.
Thanks & Regards
Suraj Paradhi
7208686498 -
complaint regarding your monthly subscriptionV.S.Sivarama Krishnan on 2018-04-24 22:55:47
Dear Sir,
Ref No. ID No. 3025434573
The setup box was installed on 25-03-2018 vide R. No. 5859 and a sum of RS. 1,727/- was collected
by the Jupiter Solutions.
I have been seeing scroll appearing in my TV that my subscription has to be paid and accordingly I sent
a messenger to your Airtel show room, and it was conveyed a sum of Rs. 500/- is required to be paid
and accordingly a sum of Rs. 500/- was remitted in cash.
I am afraid that I cannot afford to pay a monthly subscription of Rs. 500/- when the local cable operator
provides connection Rs. 150/- per month with relevant channels. I desire instruct the service provider
to disconnect the service. Please revert back about action taken by you.
Regards,
V.S. Sivaramakrishan
Flat No. 809, Tulive Horizon Residences,
16/1, Arunachalm Road,
Saligramam
Chennai-600 093
Cell :94442 69811
Res : 2376 1905 -
Patna cityVishal Kumar on 2018-04-25 23:25:59
Aap se anurodh h ki mera id jach karbaya Jay mera pekege badla gaya h hme batay bina
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Double TransactionSwapan Sardar on 2018-05-01 13:58:31
I have tried to recharge my DTH for Rs 510.00 online. The first transaction was not successful as the page kept on hanging for long. Thus I closed the page and did another attempt to recharge my DTH with Set Top ID 3022165173, which was successful and I was given a transaction ID 180501309410. But my bank sent me SMS for two transactions of Rs 510.00 each. I would request you to cancel the other transaction (If at all) . Thus I would like a refund of other transaction amount of Rs 510.00 in my account. I case of any clearance please feel free to contact me at the below mentioned number
Swapan Sardar
Ph - 9007576648 -
999 recharge but not correct validity given meSudhir kimar on 2018-05-01 23:13:01
999rs recharge karne par 12 month validity ka offers aaya message,call kar.
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Sports pack 109 activation issueRajesh Kumar Das on 2018-05-04 23:15:46
The special recharge made by me via PayeTim of 109 for sports pack didn't lasted for 90 days. the channel is not working .pls contact me.
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Shivshukla9170@gmail.comShiv shukla on 2018-05-05 08:59:27
Mujha dream11 castmar sa baat krna hai mere pan card verification krna hai
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Unnecessary pack removeAjay on 2018-05-11 20:26:55
Sir
My airtel dth id 3001816724....how itunes service fixed in my pack....starting time monthly pack was basic pack.how is changed...tell me early nither I will take another action....
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Pathectic services from airtel Dth serviceNaga phanindra on 2018-05-12 22:05:05
DearTeam,
This is my Customer I'd 3017161068,just check how many times I called their is no response from your service engineer side to slove the issue,I want to slove this problem by tomorrow morning. We are not expecting this type of pathetic service from AIRTEL.
Regards,
Phanindra. -
Wrong wording use for airtel customer careSarbjit singh on 2018-05-13 13:37:53
Sir plese Request hai apse ki ap kam se kam pade likhe tamej se bolne vale bande rakho bahut wrong wording use karte hai ye dobara vo no nhi milta nhi tu main police complaint bhi kar do pata nhi kaise kaise log rak lete hai jinko bolne ki koi tamej hi nhi hai 8527073987 is no se call aya tha
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Comp laintNirmal kumar jain on 2018-05-17 22:09:54
सर्
मेरा सेट बॉक्स 11अप्रैल से खराब है अबी तक मैकेनिक घर पर नही आया
जबकि रिपोर्ट दर्ज कर वा रकी है
अतः जल्दी जल्दी सही करे अन्यता indain कोर्ट के अनुसार kayarai ki जारेगी -
amount debited from my sbi account is not credited to my airtel digital a/c 3001961384y n malik on 2018-05-18 18:20:08
Forwarded by YN MALIK/ONGCL on 05/18/2018 06:13PM -----
To: digitaltv@in.airtel.in
From: YN MALIK/ONGCL
Date: 05/18/2018 06:00PM
Cc: yn_malik@yahoo.com., YN MALIK/ONGCL@ONGCL
Subject: Fw: online transaction details requirement/ the paid amount is not yet credited to account of customer i.d no.3001961384
dear sir
please refer to my earlier complaints on toll free number of airtel digital ,the amount paid for rs. 3450/ on 28.02.2018 and then paid on 03.03.2018 vide transaction no.IGADAMOXH1 for rs. 2950 from my sbi account through online has not been considered and confirmed till date .
i am just giving the reply of sbi bank who has confirmed me my transaction of rs.2950/ as correspondence detail given below.
you are please requested to co relate the transaction no. and resolve the problem and confirm me whether u received the above amount or not and update my account 3001961384.
y n malik
102 rutu vihar residency,tulsidham charrasta ,manjalpur,vadodara-390011
mobile no. 9428007645
-----Forwarded by YN MALIK/ONGCL on 05/18/2018 05:42PM -----
To: INTERNET BANKING LHO AHMEDABAD
From: SBI 2676
Date: 05/18/2018 03:32PM
Cc: "malik_yn@ongc.co.in" , "yn_malik@yahoo.com"
Subject: online transaction details requirement
Sir,
our customer Mr. Y N Malik account no. 30056964536 done one online transaction for DTH recharge for amount Rs. 2950/- on 03/03/2018 which was show successful transaction no. IGADAMOXH1. but till date no amount is credited to merchant account.
he also complained with ticket no. PT9992239210310(4026333940) WHICH WAS CLOSED WITH THE RESOLUTION "AS CONFORMED WITH MERCHANT, TRANSACTION IGADAMOXH1
HAS BEEN SUCESSFUL AND SETTELED ON 03 MARCH 2018. FOR MORE DETAILS KINDLY CONTECT YOUR MERCHANT"
Please do the needful
REGARDS
NILESH RADIA
CHIEF MANAGER
STATE BANK OF INDIA
ONGC BRANCH(02676)
7600037119 -
wrong informationHemkant Sharma on 2018-05-21 15:48:03
not give me proper Chanel as per information by your side. plz guide your teem
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Registeration of my airtel mobile number with airtel dthNaveef on 2018-05-23 22:05:03
Sir kindly register my airtel mobile number 8553264844 with airtel dth service ...my airtel digital tv id number is 3025970773..thanks
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Not getting some channelsGopinath on 2018-05-31 10:48:52
Dear Sir my ID is 3007628433 I'm having DVR box in that I'm not getting 10 to 15 chañnels in Tamil I'm raised complaint told they rectify thru update but still I'm not getting channels
At last they saying box is not available plz check it and do the needful tx -
Discusting service of airtelRam mohan vishwakarma on 2018-05-31 12:25:54
I requested to change my set up box on 27 may 2018, today is 31 may 2018 but the company is not able to resolve my problem till now ,why you advertise that you are best network ,you are totaly fraud service provider you wasted my time money and hurt me alot i am totaly fed up with your fake comitments ,if i am not geting solution i'll take action against your company.same on u
Request no. 72259521 -
Service issueJay Makwana on 2018-05-31 14:02:31
Hi,
With deep dissatisfaction, I would like to lodge a complaint against the Airtel
Broadband Services. I own a connection, for which I requested to change set too box yesterday.
My complain no is 75366175.
Many times call up to engineer he is avoiding stating that will be reached in one hour. -
false commitment by yourcustomer care executivebeda bani ganguly on 2018-05-31 17:26:22
its a serious issue your customer care executive misguide me and wrong commitment.my a/c no is 3012774834.pl arrange a call by any senior manager and i will give you detais time and date wise.
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Airtel DTHRachit Sharma on 2018-06-08 22:04:01
Your customer care number is not available for me . Because I am doing complaint on your email address.i do not want to see star sports chennel.so iwant to close star sports chennel.Now you did not closed star sports chennel then it's condition you are fully responsible this mistake. And iwant to Shaw wish my sellected channels.
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Kamlesh Kumar Singh on 2018-06-10 20:02:20
For three month I recharge 291as per your advise but every month seen only 15 days after calling customer tell me your package is 511.last month he Tel more channel stopped and recharge with 291+16+22=328. Because there was some minus ballance.i recharge this amount but 15 days stopped channel.i contact your customer care then he again Tel me your package is 511 so kindly take action otherwise I will stopped Airtel service
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connection problemgaurav shukla on 2018-06-11 20:20:20
Sir
My setup box is not find server. Please call me. 9918515775 -
Poorest service & NegligenceRashid Ahmed on 2018-06-13 19:29:30
Hi Sir,
Airtel digital tv engineer did installation for my TV two days back. I am not able to view many channels(4 days over) and also he kept cable on floor instead of clipping it to wall. Inspite of several calls and reminders, my issues have not been resolved. Kindly do the needful at the earliest
Thanks & Regards,
Rashid Ahmed
Reg Mob: 9573529021
Cust ID: 3026138868 -
Complaint for relocation dish installtionPradip kadaskar on 2018-06-14 15:10:19
Hello sir,
Your airtel dish service is very bad.
You are not responsible for solve the problem of customer.
My req ref no 76076737. 48 hours complete but not taken any action.
Please solve the problem of your customer. Otherwise due this reason i have change my dish service. -
Bad working of dthAby Abraham on 2018-06-15 23:16:43
I tried several times in ekm costemer care not connected only hold..... My 100 rupese will gone
Shame..... -
Recharge Not reflecting in Airtel DTH id 3009482627Dr. Abhishek Songara on 2018-06-16 11:59:20
I recharge my airtel DTH with amount Rs 2772 on 11th June 2018 at 7.11 pm by SBI Credit card through the QR Code showing on TV. Till now it is not reflecting in my account and no one from Airtel is giving answer in this regard.
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I want super star package id 3025982910Jegadeesan on 2018-06-27 18:10:49
Sir i m Airtel costumer l have Airtel dth but not recharge for offer problem so plz provide the super star package for one year package Rs 899/-
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Complain 3 days ago but still now problem unsolvedSUKUMAR BAG on 2018-06-28 15:09:22
SUKUMAR BAG .cus id 3015279081.
Mob 9735561769 -
Complaint against Kids pack rechargeStephen Johnson on 2018-06-30 23:27:33
This is a pure frod that i recharge my kids pack online @80/- by transferring 100/- in my account by after consulting customer care executive. Recharge using time is 1 month, but the channels are closed within 9 days. After that when i call to the customer care number, he told me that you transfer 100/- in your account again...?? What is this?? This is pure frod. I will Never ever suggest anyone to use Airtel dish tv. Worst...!!
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Increased of monthly charges.Mithun on 2018-07-11 22:29:30
Har mahine aap log charges increase kar dete ho.middle class family ka bhi socho..main tang a gaya hu..ap logo k service se..very poor..
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Airtel DTH Recharge conformation message is not receive....Aadesh Kelaiya on 2018-07-13 19:29:56
I had already recharge on 7th july2018 of my airtel dth for 12 month but still not seen validity for 12 months.
Regarding this issue I had already talk and complaint with airtel customer executive but still not any reply for that.
So, please look at this matter asap.
Regards,
Aadesh -
Airtel has become a Fraud companyPhilip on 2018-07-15 20:25:54
Airtel is cheating customers in all possible ways to compete with JIO, but at least JIO is playing fair game and they are 100 time better than airtel any day. I am changing all my services to JIO. For my Airtel DTH services I have noticed that every year when you recharge online they will never show you your existing package and will you different options and when you recharge and start watching again you will find that most of the channels are missing and when you call back the customer service they will say you will need additional package by paying additional amount. After noticing this i enquired it with all my friends its the same with everyone and you end up paying double the amount JIO is charging for the same services. Big cheats they are. They are just robbing people and the worst customer service.
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9818554501kapil khowal on 2018-07-16 17:34:49
SirI Kapil khowal and my I'd no is 9818554501
Sir/mem I logged the complaint yesterday morning(sunday 9.34AM) and he promise they shut out the complaint but they
never do and I told him yesterday night world final so pleas do the complaint and he agree And one more thing Airtel customer care provide the engineer no is not valid this is bad for you reputation because every time they never pick up the phone maybe this is fake no(9205702412) so kindly pleas provide me my yesterday customer care all conversation by mail And you also this is my first reminder -
Airtel DTH customer care services are useless like shitKuldeep Singh on 2018-07-21 19:02:39
Airtel DTH customer care service is useless I had called many times to repair or change my set top box but they are doing nothing every time they
have given me 24 hours time to resolve the issue but from the date of 17 july 2018 they are doing nothing, per day I am calling regarding my problem to airtel customer care but my request is still pending. And each and every time when I contact to customer care they said my complaint is not register yet, What the bullshit it is. Are they people are made or dumb I can't understand. Today morning I have called again and service care person said till the evening mechanic will come and my problem will be resolved. My request to airtel that please appoint sincere employees for the customer support. -
Bad ServiceBankr Bihari on 2018-07-24 13:26:45
Sir/Mam,
With due respect I am your from 5 years. Mu set up box is not working. I have called to customercare no. My local engineer vallef me that setup box is not available.So would be waited mininimum 7 dayd. What is this? I have already recharge my dish in april for one year. Now my dish is not working. Pl.give me claim of 7 days ig you cannot change my box.otherwise arrange to change my setup box.
Regards
Banke Bihari
H. No.21
Block g
Ranjit nagar near siona vhowk Patiala
Pin code 147001
My airtel id is 3014703344 -
Complaint against service providerKrishna Kumar Jha on 2018-07-29 17:16:32
Customer id-3019299486 mobile no.8527955364 There is video problem in my digital tv . Yesday i contacted the customer care, an executive said that by 12 tomorrow a mechanic will visit at u then after i got several calls from the agency and always said that by 12 tomorrow mechanic will visit but till today no one has come to resolve the problem. Please take a necessary action against the service provider and resolve my problem. Thanks
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Complaints to change our TV packageLalit on 2018-08-07 21:21:10
Hello sir,
I am a user of your Airtel digital TV . Today 07 08 2018 after 7:00 pm my airtel digital tv is not showing the Hindi channel like Sony TV, colours ,Hindi movie channel , Hindi news channel and many Hindi channel but my TV shows the other language channel .plz sir help , you give +ve feedback
Thank you -
Amount not refundRupak on 2018-08-11 18:13:49
Dear Concern
I had recharged my DTH on Dt:- 10-Jul-18 with monthly Plan RS- 315/- .Due to some issue my DTH signal not catch the network then i have called customer care on 11-Jul-18 and i have requested for HOLD (Close) my DTH for One Month . she is agree and confirm me your DTH service close for One Month.but when we check the balance is 6 rupees now . I am continue followup with customer care Ex. from 09-Aug-18 to 11-aug-18 but no any response from them.
On 09/10-Aug -18 customer care accept that your request for close(hold service) for one Month has been raise in system. but on 11-aug he is not accept.
My DTH Id- 3017725939
Reg mob no-9939003900
I have called to customer care Ex from Mob No- 9771432246
So kindly check and confirm on urgent Basis. & do the needfull ASAP. -
24 horse new connectionsGovinda puhal on 2018-08-12 09:38:15
Not activet set box please help
Your services god -
Poor serviceNavjeet singh on 2018-08-14 15:14:04
M HL city Bahadurgarh m rhta hu or mera Airtel ka box one month phlai koi Rajiv naam ka salesmen lai kar gya tha m us ko kam s kam 50 phone kar chuka hu. Or Kai baar Rohtak m kisi Nisa naam ki ladki s huii h vo bi aaj kalaaj kal karti rhti h Bs vo hmai pagal samangh rhi h. Name Navjeet Singh reg. mobile no. 9541717177 contect no. 9467674849
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ComplainAjeet Singh on 2018-08-15 13:19:17
Very bed behaviour airtel digital tv customer service team
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Full Information about offers for primary connection.PAWAN KUMAR on 2018-08-16 11:49:10
My name is pawan kumar. My register mobile number is 9999-811-422 & 971-6666-169.
My customer ID 3017462051. I have 2 connections on one ID.
Primary ID : 3017462051-001
Secondary ID : 3017462051-002 For a long time,
1 June 2018 to till date. I have been receiving calls about proposals from Airtel digital tv for primary connection. That mobile number is 8527073987.
1. RC Rs. 264 30/days 18hd channel
2. RC Rs. 298 30/days 33hd channel
I was given a mobile number from Customer Care which gives information about the offers (8130281302). I received a message after calling this number. Massage is given below.
3. Cust ID:3017462051-001 31hd channel
1) RC @ Rs279 & get
31 HD ch for 3.5M
______________________
Received :
11:56:16pm
15/08/18
I want all the information about all the proposals which I have been told.
You are requested to talk only with complete information.
Please reply as soon as possible
Name : Pawan Kumar
Customer ID : 3017462051
Contact No. 9999811422 -
Without any desire channel activate and balance is not refundRoank pachori on 2018-08-17 18:21:01
I music channel was activated by you without any desire or confirmation and I don't know about this channel today I call on toll free then your executive give me information about channel.and your executive is also misbehave with so I want disconnected my connection because you are activate channel without my consent and also not refund my balance and misbehave with me
And many time in rainy season your set up box is not work..... -
My back moneyJaspreet singh on 2018-08-30 09:33:53
Sir l want my money back because my 7august TV recharge have been failed . I have complained many times but no get me any satisfied answer I want refund of my money. Please at once give me satisfied answer
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Airtel dth install and offerM.Praveen on 2018-09-02 20:25:55
Dear Sir,
Hi, this is Praveen. My airtel DTH number is 3009760705. My home relocated in other area. So I need install same dth in my home and need service person help. If I get best offers my dth I will use same, otherwise plan to other DTH also. Pls replay or call me.
Need install bellow address
VO office backside ( government official)
Mattupatti
Salem
Tanilnadu
Regards
M.Praveen
Ph 9698427323 -
Neelima Chand on 2018-09-08 11:57:24
I had taken a new connection of Airtel digital TV , switching from dish TV hoping to get a better service. I am fed up of complaining.Nobody is picking my phone.The tv is not working.it is telling me to recharge ,when it has already been recharged. I am extremely unhappy to I point of being frustrated.