Complaints

  • Don't stop the bus at school stands because of huge students
    Himanshu on 2017-07-17 23:57:54

    Green bus not stops at school stands ...they think that they did not pay fare for there ride. checkers or conductor does not examine students and those who having pass they suffered from that and because of that we always reach school late or home. Conductor not gives complaints book .

  • very very poor service in evening Route no.910
    NandKishore on 2017-08-25 12:42:11

    VERY VERY POOR SERVICE ROUTE NO. 910
    Dear Sir,
    I am a regular passenger of DTC Bus route no. 910 Morning & Evening ( Sayed gaon to Shivaji stadium bus stand ) D T C Bus. The Service of this bus is really poor, and waiting time of the bus is nearly about 1 hour to 2 hours. Sir our office time start from 9.30am to 6.00pm. I am working and it’s really difficult to reach office on time & same problem in Evening at Shivaji stadium bus stand. Times information window (ATI) said " Bus Aai Gi Too Jaigi". Humbly request make availability of route no.910 in morning 8.00am from Nihal vihar& evening 6.30p.m at shivaji stadium.
    So I kindly request you to take the necessary action as soon as possible.

    Thanking You,
    Yours Faithfully
    Nand Kishore

  • Complaint
    Gaurav yadav on 2017-10-25 14:40:42

    I am student of RTR GSV SURHERA,N.D -110043 .There is no bus between 1pm to 4pm for destination Durala border ( bus route no 827). It causes many problem for student to reach home ,many of i reached at home at 4 pm so please take action on complaint

  • uttam nagar accident
    neeraj on 2017-11-27 17:24:00

    The driver of dtc cluster bus 835 did not stoped the on the stand of uttam nagar terminal....that bus going tilak nagar to dhansa border....many people was waiting for that bus since 30minutes...a old man dropped down and his hand was injured .. to follow the bus ....plz do something sir....the time was 5:15 pm when it gone from uttam nagar ....monday 27 november 2017.....plz sir ....do something ....

  • Route No. 990 service is poor after 5 pm
    Mrs. Parul Bhardwaj on 2017-12-05 12:14:39

    Dear Team,
    we want to inform you that before one and half month Route no. 990 service was good, we had gotten bus every 10 minutes. but after Diwali we are facing problem especially after 5pm. mostly time bus come after 45 - 50 minutes bus has heavy rush so we cannot able to catch bus . we request you that please provide bus every 10 minutes .
    we are hoping that you will solve this problem soon.

    Thank you
    Regards

  • Route No. 990 service is poor after 5 pm
    parul on 2017-12-06 10:44:27

    Dear Team,
    we want to inform you that before one and half month Route no. 990 service was good, we had gotten bus every 10 minutes. but after Diwali we are facing problem especially after 5pm. mostly time bus come after 45 - 50 minutes bus has heavy rush so we cannot able to catch bus . we request you that please provide bus every 10 minutes .
    we are hoping that you will solve this problem soon.

    Thank you
    Regards
    990 Passengers

  • Thank You Team
    parul on 2017-12-08 14:26:23

    Dear Team,
    Thank you for swift action.

  • Complain
    Aakash Sharma on 2018-01-02 11:52:48

    Dear sir,
    I am Aakash sharma Today when I caught a green line bus 957 bus no(DL1PC1570)from Rohini sec 22.
    I asked from conductor(Pardeep) about the ticket first he deny for give me ticket and misbehave with me and also using abuse language cause I have no change of 500 rs..and also say that go and wherever u want to do complain so do complain no one can't do anything of me...now dear sir,mam u tell me is this manners to behave with passengers..

    Regards
    Aakash Sharma

  • Complaint regarding availability of 972 bus
    Amit malhotra on 2018-01-05 10:46:31

    Sir .with due respect i am to state that the availability of dtc is rare.it can be said as none in the route 972 i.e bawana to uttam nagar i am a daily passanger of the bus . But it is very unfortunate to say that there is no dtc bus in the route 972 from 7pm to 9am .it very sad that the persons are going in the mini buses like sheep and goats .but is shame to say that the time table officers are just like the dump and deaf .there is no answers after several times complaints on the complaint numbers

  • service issue
    Arvind Kumar prajapati on 2018-02-01 16:22:02

    Sir
    I am waiting DTC bus last 45 minutes at noida phase II FOR GREEN BUS BUT THERE IS NO GREEN BUS IS COMING
    I WANT KNOW THE TIME TABLE OF GREEN BUS FROM BADARPUR TO NOIDA II
    PLEASE PROVIDE THE INFORMATION
    AS WELL AS SOON
    THANKING YOU

  • Bus not on time
    Abhay Khankriyal on 2018-03-14 23:11:18

    The bus 727 is often late and sometimes takes more than 45 minutes to arrive.

  • Suggestion: Make the temporary route permanent (392)
    Dhirender Singh Negi on 2018-03-15 19:12:59

    Dear All,

    I am a regular passenger of bus route no. 392 (SafdarJung to Noida Sector-60), for almost last 2 years or so the route of 392 was diverted via Noida Sector 58/60 to Sector 62, by this time period a huge no. of regular passengers have been added to this route, but from today onward the route of 392 has been reverted to it's original route which is via Shopprix Mall to Sector 62, as discussed with no. of bus conductors this has been concluded that a very few passengers are available on this route, which is quite a loss for DTC as a whole and also very distressing for all those regular passengers, who were getting benefited from this new(temporary) route.

    Therefore, I would be requesting and suggesting you to make this temporary route as a permanent route of bus no. 392, so that it will beneficial for either side.


    Best Regards,

    Dhirender Singh Negi

  • Service issue
    flowercent on 2018-04-10 11:08:40

    Sir,

    DTC Bus No. 355 is running from Noida Sector 32 to Anand Parbat/ New Delhi Railway station. Most of the office goers are depending on this bus from Noida. But it is very regrettably inform you that we lost trust on this bus as never they run on time and alternate days trip are cancelled due to various reason that only God knows. Although there is time table for this bus but never run in time.
    Could you please arrange proper supervision on this bus and restore the trust of commuters who daily depend mainly for daily routine works.

    regards
    Flowercent
    Noida

  • Complaint
    Rakesh Kumar on 2018-05-11 23:10:13

    Hari Nagar 1 depot outer mudrica tickets no 00046543time,22.07.55 date 11/05/2018 coundctor& home' hard bihaver

  • 624A आनंद विहार से मुनिरका के लिए समय पर चलाया जाय
    आशीष शुक्ला on 2018-05-15 09:32:15

    बस नंबर 624A आनंद विहार से मुनिरका जाने के लिए सुबह के समय 8 से 9 बजे के बीच चलती है कि नही यह पता ही नही चलता कृपा करके बस को समय के साथ चलाया जाय

  • Bus not stop in stand
    Mukesh Kumar on 2018-06-26 22:42:58

    Sir

    Bus no 6124
    Not stop bus in stand
    Time 10:10

    Thanks

  • Irrelevant fine imposed
    Priyanka on 2018-08-17 17:54:13

    A ticket checker imposed irrelevant fine on me just because he caught some other girl travelling
    Beyond the destination of where he took ticket. And even he talked in a very bad manner.... He should be punished for this... And there should be a proper training given to them to atleast how to talk to people.... They r not the one who can talk in any way they want....

  • Ticket complent
    Yogesh on 2018-09-22 22:32:58

    DL 1pc 6786 418 st Tiket not received all man and woman time 10pm 22 Sep 2018 location shahadra

  • timely not work
    Deepak Kumar on 2018-09-27 20:16:26

    Hi DTC Team
    I have complain to 717A not timely move to route and not stop passanger stand

    Deepak Kumar
    8826368878

  • 740A Mangla Puri-Anand Vihar
    YASHWANT RAWAT on 2018-10-16 14:22:39

    The bus service of 740A (A.C) morning timing is not suitable 4 service class bus service is not gud & evening the timing is not suitable 4 common man. Why D.S service operated it's wastage of taxpayer money

  • Mahender Kumar on 2018-11-16 18:46:32

    I was waiting for route no. 544 at south ex near mehra sons showroom for going to sama hospital but the driver run away the red bus on 16 Nov 18 at about 1815 hrs. Please take appreciate action.

  • Bribe asked by ticket checker
    Irshad Ali on 2018-12-04 09:54:20

    Respected Sir/Madam,

    I am Irshad Ali, today i was going for office and i was on dallupura bus stand i saw that some ticket checker grab some passengers and checks his pocket and purse and asking money forcefully. even though one of checker slap one passenger regarding money. when i was tried to make his video, one of checker observed me and get my mobile and deleted the video also abused me that jyada kejriwal banne ki koshish mat kro. they give me warrning also k jaan se maar dunga agar dubara kabhi video banaya to.
    They are in one cab which number is- DL 9C AM 3591. timing 9 Am approx date- 4.12.2018

    I need strict action on this other wise i will go for next level.

    Thanks & Regards
    Irshad Ali

  • Metro card se ticket nahi de raha hi or bahas, or dheka de raha ho
    Shiv Kumar on 2018-12-11 19:37:05

    Metro card se ticket nahi de raha hi or bahas, or dheka de raha hi
    Bus route no 410 jo ki Subhash Nagar se jvihar lajpat nagar tak jati hi
    Thanks dtc

  • Complaint for dtc bus cheaker
    Ajay Kumar on 2018-12-12 16:27:20

    मै अजय कुमार 10-12-2018 शाम 6pm मे अपने Library से पढ़ाई कर के घर वापस जा रहा था। उसी समय 883 बस में police line Kingsway camp Delhi से चढा। तभी उसी में सवार ticket cheaker ने मुझसे ticket मांगा। मै बस मे भीर के कारण साइड मे खङा होकर टिकट लेने के लिए रुपये निकाल कर हाथ में रखा ही था। तभी उसने मांगा और मेरे हाथ से रुपये छीन कर अपने पास रख लिया।
    उसने मुझसे ticket न रहने पर बार बार blackmail करने लगा और बार बार 200 रुपये मांगता।
    जब मै उनको थाने जाने को कहा तो वे लोग थाने भी नहीं जा रहे थे और बार बार धमकी दे रहे थे कि पैसे लाओ। नही तो जाने न दूंगा। तो मैने एक चाचा (पुलिस) को फोन किया तब ये लोग उनसे बात की तब ये पैसे मानते रहे।
    अंत 1 घंटे होने के बाद एक खाली बस मे चढाया और पैसे मांगे साथ ही जबरदस्ती करने लगे।
    इन लोगों ने बहुत ही परेशान किया।
    कृप्या आपलोग इस पर ध्यान दें।

  • Bus driver
    Roshan Kumar on 2019-01-12 19:49:58

    Sir , bus number is (DL1PC 9011) DTC and he is bus driver fast driving ,and mai bus se accident hone se side ho gya , so ye DTC bus wale jyada high speed me bus chelate h . Isliye aap bus driver pr mukkadma darz Kare. Thank you name ROSHAN KUMAR BUS Number DL1PC 9011 OK

  • Bus not stopping at DTC bus stand
    Vishal on 2019-01-25 14:57:39

    Sir, I used to travel for office from Pooth Khurd Hospital bus stand by Bus No 988. Which have only one service in the morning.When I tried to stop the bus.The bus driver won't stop at the given bus stand.Instead he will drive away looking on the opposite side of the road. Acting as if he didn't notice me. Please advise and guide the driver to stop at the authorised DTC bus stand for the convenience of passenger.

  • Tickets
    Mukesh kumar on 2019-01-28 13:42:06

    Sir ji
    Mai mayurvihar1 see bus me bhaita our sec.15 ke liye Jo 12 rupaye ka ticket h our 12 rupaye hi diye lekin 7rupaye ka ticket Diya jab Mai bola AP kyo 7 ka ticket details rahe ho to cot..our driver dono mil kar Gali Dene lage our marna shuru kar Diya jab Mai 100no call kar rahe the tabhi meri mobile chhin liya sir plz...kuchh es tarah ho rahe ataya char par kuchh kare
    AP ki atikripa hogi
    Bus no.ORD NDA 000031 355/1A time 12:08

  • 310 bus driver conductor abused me and beat me
    Shatrughan Bhagat on 2019-02-21 10:13:14

    310 bus driver conductor abused me and beat me

    Bus no.DL1PD2764
    route no.- 310 DOWN

    Date 21-02-2019
    09:00am

  • Timing of dtc from Gurugram
    on 2019-03-10 21:43:53

    What is the timing dtc gurgoan to Uttam nagr terminal and also about fare

  • strict action against ticket checker. He abused me
    rahul goyal on 2019-03-14 13:11:59

    dtc ticket checker samjteee hai ki
    saree pasanger non ticketer hai very very bad you corrupt tc

  • ticket not issuing
    iftaqar ahmed on 2019-03-29 15:52:10

    Sir.

    DTC BUS NO DL-1P C7054 and route no 517 to Aya Nagar. Time @ Anderiya More : 3:40

    Conductor not issued ticket of rs 20
    When i gave him cost of 3 tickets.

  • Complaint against conductor
    Nitin soloman on 2019-04-10 21:20:58

    Me kapashera se bus me baitha conductor ke pass ke seat pe baitha usne mujhe utha diya wo drink kiya hua tha batteze Kare..Maine reason pucha to kha ki mera mn
    ..bus no DL1pc9271.raat me daru peke chalate h bus

  • Compliant against bus number DL1PC 5404
    Sanjeeta Das on 2019-04-16 22:13:06

    Today (16-04-2019) this bus number DL1PC 5404 while going from lajpat nagar route at 9:30-9:45 pm suddenly took a sharp right tutn and I with my family was in the car driven by me. I quickly took action and pushed breaks. This bus went straight ahead as if it does not matter and the cars behind me pushed breaks too. One car hit us..But we were not hurt.

    If I would not have pushed break, it would have been a big accident and a lot of people would have been hurt.

    Please take strict action against the driver as it is not a race or joke to play with others lives.

  • Bus complaint
    Ishita on 2019-04-17 18:39:38

    Bus no 966
    Bus number: DP 1PC 9196
    This bus driver at 6: 09 crossed the sundar nagar bus stop has not stop the bus because the traffic signal is green. It's my request to take action against them. We the passenger are waiting for these buses to reach the railway station if they did this to us. What else can i say? It's my humble request to take action against them.

  • Complaint for bus driver and condector
    Kadir khan on 2019-04-18 10:48:00

    Driving is not understanding and other bus stop is bus no drop and no.Ac bus is not A.c. service providers is bus no.h Dl 1 pc 9165

  • DTC bus service complaint
    Abhishek Sharma on 2019-05-10 06:44:53

    Hey sir /mam,

    This is all about to know if I can make any complaint for DTC bus services as from last couple of days I am travelling from the DTC buses for my office from the route to Uttam Nagar to Azad Pur and I see drivers and conductors don’t treat people and sometimes me well.
    If I don’t have any change in my pocket for the fair the conductor can let me know easily and I can think to make the things sort out but instead of this they shout on the people like they are blaming us to not to carry the change.
    If it’s related to AC buses conductor asked a man in the bus if he has AC in the bus bcz the man was asking him to turn on the AC as it was hot, means what to say is the conductor the real owner of the bus who can talk to the people anyhow he wants.what the way of talking a conductor should have if he can talk to the passengers like they owe they something.
    Sometimes I wait for the bus on a bus stand and they don’t even stop the bus and it’s not only with me I saw it with hundreds of people on a daily routine.what do I do if I am not getting the good services I am paying for.it doesn’t matter me or who but if it’s about the things someone is paying from his pocket then it means he atleast deserves some good service.
    Yes I saw some people in the buses who are really good drivers and conductors who always stay calm and treat good to the other people but why rest of them don’t have the same patience and etiquettes.

    So my only question is if I can make any complaint if I see something not good happening with me or someone who is travelling by the DTC buses.

    I will really appreciate if you reply me back asap.
    Thank you

  • Hazra
    Palash on 2019-05-20 20:04:24

    Bus not stop on bus stand bus number is DL1PC 1490

  • DTC PASS ROUTE COMPLAN
    SANDEEP on 2019-06-07 09:26:00

    Attn. DTC bus no time table route no 940 mangol puri to shivji statudum time 7:40 Am

  • Bus conducted not given ticket
    Mohiuddun on 2019-06-09 13:43:14

    Dear sir I am jurney bus no 724,sagarpur to dhaulakua bus conducted collect my 10rs and not given me ticket and sum pupel also same problem please action the bus conducted bus no DL1P D-0210 Sagar pur time 13:10

  • Complaint against no bus service from lal kila to kapashera border
    Vikram singh on 2019-06-09 14:24:03

    I m waiting from last 2 hours but there is no bus service from lal kila to kapashera border. I contact the complaint cell but they says no bus service .plz delhi govt take strict action against DTC

  • On sunday 09/06/2019 complaint against 729 route number bus srvice last 3 hour there is no bus services from lal kila to kapashera border
    Vikram singh on 2019-06-09 14:32:53

    Public suffer many types of problems plz take it strict action

  • Broken hand holder in dtc buses
    Shalini gupta on 2019-07-08 18:21:43

    Number of passengers travelling during peak hours is intensly increasing.It becomes more tough when nothing is available to hold.
    Its my request to pls repair the broken handles and it would be bonus if you increase the no of hand holders.

  • Regarding for rong ticket
    Mukesh Mandal on 2019-07-13 20:49:02

    Dear sir
    Mera nam Mukesh Mandal hai aaj 13/7/19,ko sham 7 bje Mai Shalimar Bagh xing stand pe baitha dtc bus me bt ticket aazadpur se kata gya Mai kisi or bus me jata hu to Shalimar Bagh se hi ticket kata jata h bt is bus me kyo nhi kata gya mujhe Shalimar Bagh se shadi pur jana tha 159 me jata hu to Shalimar Bagh se hi ticket kata jata hai or 10 rupay hi lagta hai but 78 me aazadpur se kata gya hai or moti nagar tk ka hi kata gya hai jo ki shadipur tk ka hona chahiye or hota bhi hai maine jo 200 ka fine bhara hai mujhe refund Kiya jay ya koi action liya jay my mobile no 9625338160

  • Board in wrong direction
    Nelopher on 2019-07-15 06:56:10

    Bus no DLIPC 1481isshowing wrong for more than week time. This creates inconvenience to the passenger

  • Bus Driver
    ROHIT MATHUR on 2019-07-23 12:39:15

    Sir , bus number is (DL1PC 0317) DTC and he is bus driver fast driving Please take strict action against the driver as it is not a race or joke to play with others lives. 22/7/2019 (891)

  • Rawat
    Brijesh kumar on 2019-07-31 09:22:39

    Bus rout no. 715 bus no :DL-P C-8802 form mehrauli terminal to Manglapuri,
    Bus stop E-2 stopese but driver not stop bus there stand kindly note my complete agnest driver.because this is second time happening same thing....

  • Misbehave conductor
    Madhu on 2019-08-09 13:06:25

    Conducter behaviour is very rude n misbehave the passenger . Bus route 131 Azadpur . Bus no DL-IP C 7646 . Timing at bus Azadpur 12:30 . Today date 9/8/2019

  • Dtc bus complaint
    Pooja on 2019-08-16 21:07:52

    Sir,i am regular DTC bus passenger,i daily use 729(isbt kashmiri gate-kaoashera border).i travel from rangpuri to kasmiri gate or vice-versa to reach my college(igdtuw).
    But in this half an hour travel i took daily 2 and half hour not because of traffic but just for wait that any bus come. Because u ppl have reduce the no of buses , If we miss a bus then we have to wait half an hour for second bus to come .so we have not any option left just wait.and the bus that come is full there is not a place for single ppl to stand still we go with that bus ,ppl are standing on doors to danger their life not only men's women's too.u can't think how we daily go from rangpuri to kasmiri gate just by standing in that one and half an hour of journey,so totally my request to u sir please increase the no. Of buses

  • Route 889
    Vishwa Deepak on 2019-09-11 17:30:21

    Route No.889 bus does not stop last one month in baghabn apartment sector 28 Rohini so please counting stopping the bus in Sector 28 Stand.

  • misbehavior conductor
    Rajesh kumar on 2019-11-26 16:07:19

    Today on 26. 11 2019, orange cluster bus which has the route number 740 and the bus number is DL 1P D 2544 time around 2.20 pm i was sitting in Uttam the bus driver did not stop the bus at Tilak Bridge because Tilak Some children of the school were waiting for the bus on the tilak bridge bus stop, then the next bus stop is of ito. Ito was also a child on the bus stop. He did not stop the bus on ito. He stopped the bus after crossing ito red light due to which I got off the bus. Not found when I asked the conductor why he did not stop the bus, so he started gulping at me and told me to get off the bus, so go to the next gate, there was a little rush in the bus, I could not go to the next gate.