Complaints

  • Dr Abhay Kr Sinha on 2017-06-17 19:46:43

    Bus no BRIPF 7578 ,running between Bihar sharif and Patna donot follow prescribed route , not touches meethapur bus stand ,driver and conductor on 17/06/17 of that bus refused to go meethapur,says 60 rs me bus kharid liye kya?

  • Delaying tendency
    Arshad Parvez on 2017-10-31 10:26:01

    Nirrala bus running a so-called a/c bus which departure schedule is fixed at 7:54a.m. from MADHUBANI bearing no.9099 is deliberately delay tendency and I am suffering this type of inconvenience on today i.e. 31/10/2017. My ticket receipt number is 4687 issued by Nirala pariwahan.several people also complained about the attitude of bus driver, conductor & khalasi who board the passenger throughout the way to Patna.This is a cheating of those who booked it by hook or crook by dalals of bus stand.This should be condemned strictly by the authorities concerned. I hope that it would be investigated for the sake of passengers belief. Thanks!

  • Complain regarding ladies seat
    Rajni kant Tiwari on 2017-11-07 07:31:01

    I was travelling in bsrtc bus from chhapra to aara with my mother at 0630 hrs. Already two passenger were seated on ladies seat (which is mentioned above the seat) I requested conductor to make available ladies seat for my mother. But he is unable to do it.
    Most humbly and respectfully I want to say if your staff is unable to do it then please remove the ladies seat which you have mentioned inside the bus it's difficult to see that ladies is standing and men is seating on the ladies seat.
    Please take necessary action against it, whatever is suitable from your side.

  • D/C,Yr TKT CONF Patna-Darbhanga-13 Nov DEP 07:05 AM Gaurav PNR W410835B0 SeatNo3D,Pls report 20m Prior to DEP. Thanks!
    Kishore Kumar on 2017-11-13 18:46:52

    Dear Gaurav Luxury,
    I Book Ticket on dated 11 nov.2017. Travel Date 13nov.2017. PNR W41083580. But Bus not reach to Bus Stand. Your bus is cancel today. No any information send to your side. So many problem face today your bus not come to bus stand. Pls. Refund my money.

    Thanks & Regards
    Kishore Kumar
    Mob.- 9431030681

  • Complaint
    Gaurav kumar on 2017-12-04 09:25:36

    Receipt nhi diya jata he or jayda paisa basula jata he ....

  • Complaint
    Gaurav kumar on 2017-12-04 09:27:17

    Receipt nhi diya jata he or jayda paisa basula jata he ....

  • CHAURASIA
    Abhishek Chaurasia on 2017-12-08 15:53:06

    क्या बिहार में कानून नाम का कोई चीज हैं या नहीं BSRTC के द्वारा चलाये जा रहे बस ना तो समय पे चलती हैं और ना ही समय पे सवारी को पहुँचाया जाता हैं वही दूर जाने वाले यात्राी से एक्सपे्स के नाम पे रास्ते में जगह जगह रोककर काफी परेशान किया जाता हैं

  • Bus timing
    Tenzin on 2018-01-09 16:53:30

    Could you pls send me the bus timing from Patna to Boudh Gaya around noon time.

    Thanks
    Tenzin

  • Vivek singh on 2018-02-01 07:22:30

    Chhapra to sonpur ka Bus kiraya kitna hai.

  • s.paswan on 2018-02-20 15:31:25

    phone krne pe koi response nhi milta h ham yatri ko bahut preshani hoti h please transport minister care on it

  • Passenger ke sath chit krna
    Aryan on 2018-03-20 15:39:07

    Passenger ko chit krna or tikect nhi dena

  • mahila site par jens ka kabja
    Dheerendra kumar on 2018-04-03 09:14:47

    bahot hi ghatiya service deta hai Bihar ka city bus aur condectar Ko bolne par bhi koe karevai nhi karta

  • Jha
    Aditya on 2018-05-12 20:57:05

    About fare rajla to Hajipur

  • Jha
    Aditya on 2018-05-12 21:03:54

    About fare rajla to Hajipur. The fare rajla to Hajipur is 40 rupees and they takes 80 rupees so, plz. Action on bus conductor. The bus no. is BR 32 K 8139

  • Small one rupees coin denied to take
    SUDHIR Kumar chodhary on 2018-07-10 10:09:06

    I am daily passenger to patnasaheb to Lho SBI Gandhi maidan.today 9.30am bro1ph-3541conductor Mr Anish SUDHIR to misbehave with me due to small one rupees coin.he frenkly denied to take one rupees coin with misbehave .

  • purse lost in bus
    janvi gupta on 2018-07-19 19:59:14

    aaj subah 10 to 10:30, date-19th july,mai R-BLOCK se JUNCTION ja rhi thi,aaj mera bag lost ho gya hai, jisme important documents the and kuch paise the,agar kisi ko v pta chale to jaroor call kre....

    ph-9958454083

  • Complain for fraud
    Aryan raj on 2018-11-30 12:02:29

    Ticket pe price 10 rupees likhata rahta hai or ye log 20 ka dam me dete hai
    Call me 9709932104

  • POOR BUS SERVICE
    Krishna kumar on 2019-01-21 13:30:16

    Dear sir,
    I am a passenger,I'm travelling Nawada to Patna on regular basics...but unfortunately i face a lot problems such as more time taken by bus also conductor allow many more passenger into bus(seat<<

  • Public Transportatio Bus Reserved for Personal Use
    SUMIT MITTAL on 2019-02-23 18:28:44

    I an a resident of Bishanpur, Kishanganj Bihar.

    Recently Honourable Sanjay Kumar Agarwal started a bus service from Bishanpur to Siliguri and from Biahanpur to Purnea.

    My complaints is both the buses are many a times run on reserved basis which is of no use telling it as a public transport and of convenience.

    Even the buses run on reserve without intimation which cause difficulty to the normal individual.

    If this is so please do not tell that this is done for Public. Unneccessary popularity ois of no use

  • kumar
    NAGENDRA KUMAR on 2019-03-12 15:52:16

    my bag miss city to patna gandhi maidan bus me Date 12-3-19 At Time 09:20am chandmari road tiket no ab/1 3452122 Mob no 7050171439

  • Advocate
    Sarfaraz Ahmad on 2019-04-24 08:11:19

    Chhapra se Patna bus 6:00AM Abhi Nayagao hai sabhi local pasinger uthate chorte ja rahi hai.

  • compain
    madhav kumar on 2019-05-15 19:12:02

    buss no 4329 conductor misbehave to passenger. patna to patna city. u

  • Complaint
    Atul kumar on 2019-06-09 15:28:20

    Bus timing 13:20 from patna to aurangabad
    Bus conductor said that fee for patna to ub is 118 but he gave ticket of rupees113 after complaining he says that there is provision for only 113 ruprees ticket,You will not be provided a ticket of 5rupees. But i pay118 rupees

  • Ankit kumar on 2019-06-22 13:33:25

    bsrtc bus nawada to patna is overloaded. it exceeds its maximum load and very crowdy ,so please ensure that next time it should not happen next time.

  • regarding taking fare much
    Govind Raut on 2019-07-12 12:19:40

    I humble to request you that Some bus conductor taking fare from the traveler their mirth while fare should be 120 rs but he is taking 180 rs , I said about this then he is abusing me . I want to ask the system why are these happening .

    I request you please take the action immediately to the against this

    Bus name is Trimurti Tavels now he is in muzhaffarpur he will reach darbhaga around 1 O'clock

    Regards
    Govind Raut
    9113435816

  • I ve a baggage of 13 kg can i allowed to the bus?
    Akash deep on 2019-07-27 16:45:24

    The staffs are asking for the more money for bagge

  • Complain for ladies seat
    Sumit shah on 2019-08-06 07:21:33

    Sir ladies seat is available and men passenger sit on That sit when I asked To please let the ladies allow To seat on That He denied and conductor also don't Help me.

  • Guddu
    Nisar ahmad on 2019-08-16 06:38:00

    Bus no br 11 7279
    From bhagalpur to purnia
    Not follow rule time and ticket fair is enough

  • Kumari
    Vandana kumari on 2019-11-14 12:12:21

    Mai Gola road se class daily aati hu Gandhi maidan...or Gandhi maidan se nit mor tak...2 ghante lgati hai pahuchane me or to Gandhi maidan se nit mor ka kvi v mujhe bus nhi milti....milti v hai to 20 min Laga deti hai kholne me...tb tak class hi chhut jati hai...so I requested to you..please act on this ....matter .time ka koi value hi nhi hai....

  • Sharma
    Sonu kumar on 2020-01-12 22:21:10

    Condector compalain =cod=depak kumar father name = Radhesyam dubey village name gangachak po+ps=bikram
    Eska compalain jo yah sarkar ke bus se bina ticket ke chara leta dilhi to patna ke volvo bus aur bad me paisa usase lele ta hai aur wah paisa apne jeb me bhar leta aur es tarah ak bar esi tarah huwa to jo pakra gaya jo waha staph pherse ese rakha liya jo ghuch lakar phir wahi galty karta hai atah apse newadan hai yah bat gupt rakhakgar ese hatakae bari mahrbani ki hongi yah monthly jo magina detea hai wah shirph naam ke monthlya ghar par paisa lata hoga yah eska baap aur bara frod hai eska grand father jo thea paisa chorate dery nahi laga apne dada ko paise ke karan mar dala ab mai yahi bat biram deta hu maei baat gupt rakhke gambhir esse kanuny karwai kiya jay aur espad kari najar rakhea apka subh chintak sonu kumar

  • bus pass
    chandan kumar on 2020-01-16 18:13:33

    mera bus pass bus ka conductor allow nhi kar raha hai

  • Sharma
    Sonu kumar on 2020-01-17 22:41:45

    Aap es bat gambhir se nahi liya lagta yah lagta hai shirph naam ka complain hai bat ko gambhir se lige aapse anurodh karta hu

  • Sharma
    Sonu kumar on 2020-01-18 20:38:00

    Abhi aap es bat ko gambhirta se nahi liya hai aapse newadan hai ki jalad jald se karwai kare condector frod hai

    CONDECTOR NAME =DEEPAK KUMAR
    FATHERNAME =RADHEASYAM DUBEY
    VILL=GANGACHAK ASPURA PO+PS =BIKRAM Espar jald ae karwai kare yah passenger frod karta hai bin ticket nahi katakar paisa apne jeb me rakhta hai ho sake to jaldi hi es par dhyana de yah kai bar padhadhikari ne pakre bhi hai aur phir se ese rakha liya gaya hai yah gandhimaidan se dilhi ke sleeper bus me rahta hai volvo bus eska age karib 19 ya 20 ke karib me hai es par esea kanuni karwai kiya jay i request for you apse umeed rakhta hu yah jald se jald apse umeed hai

  • Sharma
    Sonu kumar on 2020-01-21 23:14:08

    Abhi aap koi desion nahi liya apse anurodh hai ki aap jald se jald desion le aap phirse kah rahea hai desion ligea nahi upar tak jakar khuch padhadhikare se es bat jikra karange aur jis bus wah work karta usme cctv camera bhi laga hai jo check nahi kiya jata hai condector ko usi ka phaoda uthata hai jo aaplog ki galty ke karan waise condector sarkar ka paisa najayaj le jata hai bin tictet ke frod yani chori karke le jata hai ese bra kaun ho sakta hai


    Apse phir ak narm newadan hai ki private condector deepak kumar vill.Aspura gangachak father name .Radhesyam dubay


    Po+pu bikram uska mobile number

  • Sharma
    Sonu kumar on 2020-01-22 13:07:18

    Abhi tak bsrtc volvo bus gandhimaidan
    patna to dilhi par duty jo pvt condecto duty de raha abhi tak es par koi karwai nahi hui jo condector name deepak kumar hai fathername .Radheyshayam dubay hai jo vill.Aspura gangachak po+pu bikram mob.6202606265hai abhi tak espar koi karwai nahi hui abhi jald se jald karwai kigea

  • Condector complain
    Ramji on 2020-01-24 11:52:44

    Jo bat jo likha hai sahi condector deepak ko jald se jald hathaya patna to dilhi ke bus par duty karta hai jo najayaj se apni jeb bharta hai es par karwai kiya jay aplog thora dhayan degea aur aur passanger sone ke bad passenger mahila ko gandi gandi picture khichta hai ho sake to jald se jald karwai kiya jay

  • Bakhtaiypur ka tikt nhi dekar patna ke tikt ka charge leta h
    Animesh arya on 2020-01-25 11:43:23

    Sir
    Mai bihar sharif se bus liya to mujhe batya ja hai ki Bakhtaiypur ka tikt nhi Mile ga uske jagah patna ka tikt Mile ga or Bakhtaiypur ke tikt ke charge ke badle patna ke tikt ka change lage ga. Aaj date 25/01/2020 hai. Time 10:45 Mai bus khuli h.
    Or mujhe Bakhtaiypur ke charge ke jagh patna ke tikt ka charge liya gaya hai.
    Or ek dusre din ka tikt charge 27 rupee ke badle 40rupee liya karta h jo ki yeh Bakhtaiypur ka kiraya h.
    Sir. Plzzz is pr karwai kiya jaye.
    Or Sir. Complain no. Pr bhi call karne se koai response nhi mila. Complain no. 6204750106. Is no. Pe koai response nhi MIL. Mai abhi office bhi ja ke complain karne ja rha hu.

  • Official Website of BSRTC online - Reg
    Rajarajan on 2020-01-25 15:29:55

    Dear Sir,

    Good Afternoon. I want to book a ticket from Patna to Janakpur (Nepal). I request you to send me the website address of Bihar State Road Transport Corporation Online Bus Booking.

    Thanking You,

    Yours faithfully,

    T. Rajarajan

  • Condector complain
    Sonu kumar on 2020-01-27 12:15:17

    Jo complain candector .deepak kumar .father name radheasyam dubay vill aspura .gangachak po+pu bikram ka hai jo espar karwai nahi hui hai sir apse phirse ak bar binty hai aisa frod condector ko hatakar kanun ke hawale kiya jay yah chori aur bastiniji karta hai sarkar ka paisa apne jeb me chori karke bharta hai jo najaj jo sarkar paisa lut raha hai

  • Condector complain
    Sonu kumar on 2020-02-01 16:34:54

    Abhi aap koi desion nahi lay paya hai kab desion ligeaga nahi to hum upar ki karwai karange aap ki es side par koi desion nahi liya hai ho sake to kigea jald aur CONDECTOR .DEEPAK KUMAR /FATHERNAME .RADHEASYAM DUBAY /VII.ASPURA GANGACHAK PO+PU.BIKRAM KANEWASI HAI JO Patna se volvo bus khulty hai delhi ke jo espar duty karta hai jo har passange ke bastmiji bina ticket nahi dekar wahi jeb bharta hai aur mahila passanger ke sath bastmiji ki had par kar di hai jo us mahila passanger night me jab so jaty hai uski gandi gandi picture khichta hai aur bus passange ke beg se paisa bhi chora lata hai pakra bhi gaya hai jo phir se mota ghuch lakar rakh lata hai gandhimaidan bus stand bsrtc me ese hataya jai aur kanon ke hawale kar deya jay

  • Complaint regarding deny to allow ride on the bus
    PRAMILA KUMARI on 2020-03-06 10:24:46

    Dear sir,
    I am the regular passenger of your buses. Today, Mr. Shrawan has denied to allow me for riding on the bus just because I had left his bus yesterday because of non availability of comfortable seat of that bus and completed my journey by the next bus with informing him properly.
    I noticed mis behaviour of that conductor earlier days also with other co passenger.But, his today's behaviour really hurted me and touced me very badly.
    I want to inform you that he is the conductor of chunmun travels runs from Patna Gandhi maidan to nawada. It reaches to mithapur bus stop at around 9:00 am.
    Kindly register my complaint at take a necessary action regarding this.

    Pls note that I am continuously travelling by your buses since 2 years and it's my first complaint with hoping of best response.

    Your early action will be highly solicited.

    Thanks with regards,
    Your's faithfully,
    Pramila Kumari
    Assistant manager
    Contact number-9199189609.

  • Condector complain
    Sonu kumar on 2020-03-16 12:02:21

    Dear sir apne abhi tak koi desion nahi jo maine condector ko complain kiya tha na abhi tak hataya nahi jo abhi tak duty par hai condector deepak kumar hai fathe name radheasyam dubay hai vill aspura bikeam hai jo chori karta hai bus ticket se usse hatakar dusra condector rakhea yah galat larka hai phir ae apse newadan hai ki jald se jald se hataya

  • Tamilnadu to patna bihar
    Jasprit kumar on 2020-05-13 12:16:16

    Tamilnadu se bihar jana chahate hai sir yaha pe bhukhe mar rahe hai

  • Bus Enquiry
    Nadeem Alam on 2020-06-18 12:43:12

    My nayis Nadeem Alam from Khutouna, Madhubani, I wanryto go home so is there any bus from Patna to Madhubani?

  • Demand more fair patna to harnout and not provide ticket
    Arjun kumar on 2020-06-25 17:26:36

    What is fair of patna to harnout...Your conductor demand rs 73..But normal faire is rs 60..As well as not provide ticket

  • Singh
    Abhishek Singh on 2020-07-02 13:58:31

    Hello sir 15 log ko Nagpur Jana hai patna se

  • Complain
    Muqtasid Alam on 2020-07-11 09:44:57

    Bus stoffs of tilka manghi chock are not doing good behaviour with passengers

  • prashant on 2020-08-22 08:08:30

    today bus is runing from patna to siliguri

  • inquiry
    vikash kr on 2020-08-22 14:13:46

    patna to tatanagar yaa ranchii koii bus jaa rahii hii tho urgent call me 9709758056 okk

  • Bus enquiry
    Rakesh Sinha on 2020-09-11 06:16:06

    Sir,18 September 2020 ko Patna se Bhagalpur ke liye bus milegi.yadi ha to bus ka time table kya hoga