Complaints

  • bus not stop at regular stop
    patel himanshu suresh bhai on 2017-06-05 20:20:25

    dear sir,

    bus depo- Chanasma
    rpute- Chanasma to Nasik via ranuj, samder manund, lanva, mahesana,

    issue date 05 june 2017
    time 06:15pm

    10 passenger standing at ranunj station, all passenger rise our hand for stoping this bus but driver do not stop this bus and bus speed is 40 to 50 km/h.

    all passenger went to surat and ahmedabad. but driver notstop bus and all passenger are miss this last bus.

    so please take imidiate action on this bus driver conductor.

    driver name -khodaji
    conductor name- vasant bhai

    regards,
    hiamnshu patel

  • Bus root is regular but bus is not comming in sankarda village (vadodara)
    JAYESH.V.PATEL .SANKARDA on 2017-08-22 14:42:05

    Nadiyad &Vadodara Division
    Bus is not comming is )Sankarda Bus Stop (old NH-8)
    Sankrada is concted about 25 Village.So Irequisted Buses is Comming in sankarda Bus Stop.

  • Bus conductor not available
    Hadiya fogabhai on 2017-09-02 16:01:41

    Dear sir
    We booked ticket for Sami snr to Rajkot.
    My bus is gurjanagri radhanpur to Rajkot. bus arrive time 03:05hrs at Sami. but bus not reach at time when i call to radhanpur depo for enquiries they say bus conductor not available this is such a bad response and bus not come because of bus conductor..
    My PNR no: G16597354
    My no :9714682749
    Please respond me with and pls action above things
    Your valuable customer
    Fogabhai Hadiya

  • a
    vinod yagnik on 2017-09-08 16:55:53

    res, sir


    my ayurvedic shop in dhandhuka town . i parches ayu. medicine surat asfa and surat to dhandhuka st parcel service. ashapura st parcel contracter 6 to 10 kg parcel chargre RS 150. gsrtc The gas has been given the authority to charge more charge ? Why charge is over?
    i hope early reply and good responce.

  • Start Bus for Nadiyad
    Ankita Dodia on 2017-09-08 20:44:52

    Hello there!
    We are requesting you that please start bus for Bhavnagar-Nadiyad route as soon as possible. We have to face lots of problems.

  • Chair
    hitesh patel on 2017-09-12 00:39:55

    I had reserved my travel ticket online for navsari to ahmedabad and during bording time bus no. Gj18 z 1793 route vapi to chanasma on the date of 11.9.2017 seat no. 3 sleeper, condoctor had told me that your online resevation is not showing in my list so u cant travel through this seat no. It was alredy allocated to another pasangerby the condoctor... so is it possible or fare .....? I had stong avidance for such type of coruption....

  • Bus n ava babt
    ZALA Nitinkumar ramanbhai on 2017-09-12 09:10:45

    Amari buas time sar avati nathi bus naavana karni amari colij ma Ame jai sakta nathi bus nu name dholi gatda Mari dav thai Virpur Javanu hoy chai avu 50 java sutdant jadi thai chai to bus mokalvi

  • RUDE EXPERIENCE OF BUS DRIVER AND CONDUCTOR
    SUDESH on 2017-09-13 17:13:54

    I AM DAILY UP DOWN FROM AHMEDABAD TO GANDHINAGAR BY POINT BUS, MY JOB IN SHACHIVALAY GANDHINAGAR, SOME TIMES OUR NARODA POINT BUS WAS NOT ABELE TO PICK UP, I AND MY OTHER PASSENAGER PICK UP OTHER POINT BUS FROM GALAXY CIMENA,NARODA,
    IN THAT DAY I WAS STANDING IN GALAXY BUS STOP AT 9.45AM ON 12.09.2017, THE CTM -SHACHIVALAY BUS WAS COMING BUT THE DRIVER AND CONDUCTOR WITHDRAW THE BUS SIGN BOARD AND NOT STANDING THE BUS IN BUS STOP, NOW THERE ARE MANY DAYS THE CTM BUS DRIVER AND CONDUCTOR BEHAVIOUR IS VERY RUDE AND MIS BEHAVIOUR, THEY NOT STOP IN BUS STOP, THEY ONLY INTEREST ON ONLY CTM AREAS PASSANGERS,

    SO PLS DO THE NEED FULL STEPS AGAINST DRIVER AND CONDUCTOR,

  • Timiming issuuu
    Jayantibhai.k.nakrani on 2017-09-18 00:54:17

    Bas goieng time...11:00
    Bas depature time...11:25

  • Timiming issuuu
    Jayantibhai.k.nakrani on 2017-09-18 00:57:42

    (Ahmedabad to vadiya)(xpress)

    Bas goieng time...11:00
    Bas depature time...11:25

  • Bus not available to songdh to Gandhinagar
    Kinjal Raval on 2017-09-18 15:00:09

    I have online registration Surat to Gandhinagar so plz refund my money

  • no regular time
    vipul on 2017-09-25 18:54:14

    Dehgam vaya Udan Takod

    5:30pm Talod vaya Udan Dehgam bas not Time to time every day and let
    All ready 3and 5 times recvet in regular time but no time in regular dayly plzz recvet to you sir my complete in regular time bas .Jay Hind Jay bharat

  • DEDUCTION BUT NOT REFUND
    mahendra prajapati on 2017-09-28 18:34:13

    DEAR SIR MARUNAM MAHENDRA PRAJAPATI CHE

    ME 28.09.2017 KAPADVANJ TO GANDHIDHAM NI TICKET KARAVI HATI PAN TICKET THAI NATHI SBI A/C MA THI DEDUCTION THAIGAYA CHE REF NUM IGACCGKPI2 414 RS PLS SULUTION KARO

  • NOT RECEIVE MY REFUND
    SHRADDHA A NAYANI on 2017-09-29 10:03:25

    I have tried to advance booking a ticket for 2 times & both the time online transaction were done & payment deduct from account & ticket booking observed failed and my booking reference is given below for your reference.
    1) gs4286508 transaction date : 28.09.2017 &
    2) gs4285370 transaction date : 28.09.2017
    So for that after 15 hrs. Still i couldn't received my payment back. So please help me.

    Regards,

    SHRADDHA ANIL NAYANI.

  • without ticket booking pay cut why ?
    Sandip vadhel on 2017-10-07 16:49:48

    (1) date 4/10/17 time. 16:49
    Reff.no 826441
    Without booking pay cut




    (2) date 4/10/17 time. 17:23
    Feff.no 973496
    Without booking pay cut

  • NotrecevconfomPNR no
    Naresh on 2017-10-07 23:42:56

    One no not reciv

  • Complaint
    Ajay on 2017-10-09 22:38:50

    Station's call service is not good.
    At critical time they doesn't recieve an emergency call.
    Request to make service efficient at good manners..
    Thank you.

  • difference known
    smit Bhalani on 2017-10-13 01:12:15

    What is the difference between bookingin one bus for same date and same time ??
    If 1845VJGRJNDSL30 witten than what is it indicate ?
    And if 1845VJGRJNDSL15 written thanwhat is it indicate??
    Please tell me the difference between both

  • Money deducted for Volvo tkt but not booked
    Rishi Sinha on 2017-10-13 21:02:15

    Sir,

    I had booked Tkt online from GSRTC app for Surat to Ahmedabad of 20.30 pm for 13/10/2017 with GSRTC OB reference No. GS4393694
    But the tkt was not booked & money amounting ₹505.00 deducted from my CC account.

    I had talk to conductor of the Volvo he says that server was down since morning, I will get my money back.

    I am writing this for assurance.
    Hope for positive reply.

    Regards,

    Rishi Sinha
    9979990930
    rishi.sinha@centuryply.com

  • late bus
    kamar raza on 2017-10-14 16:14:22

    what the hell...
    3:15 pm time junagadh - bhavnagar bus not come...
    1 hour late
    aaj to koi neta k Raj neta nu program nathi to pan atli late kem ???
    Suck service gsrtc.

  • Bus service is not continuously
    chirag prajapati on 2017-10-16 17:12:34

    Bus service is not continuously from Khambhat to vadodara & vadodara to khambhat.
    Time: VADODARA 7.35 PM (LOCAL)
    Bus No. GJ 18 Y 8155
    Khambhat depo manages IS ALSO MISBEHAVE IF WE ASKED ABOUT TIMINGS.

    AS A MIDDLE CLASS MAN, I M SUFFERING LOT, EVERY DAY.

    Hope i will get the justice & necessary action on depo manager of khambhat as well as vadodara too.
    I m earning only 7000 per month, how can i servive everyday from vadodara to khambhat vice versa.

    This is my humble request to you to take an action on it...

  • Malpur to khambhat bus complain
    Jjigar purohit on 2017-10-21 18:57:55

    21 Oct.khambhat jawa ame pariwar puro Nikdia tyare malpur khamabhat bus mali ame n bija 38 loko khambhat ni ticket lidhi amane nadiad awata bus cancel kari didhi to amne herangati thae ticket lidha bad amari sathe gervyavar thayo. Ani fariyad karawa gaya depotmaneger amane dhikaria nyay area vinanati.. jigar

  • Complain
    Navneet Patoliya on 2017-10-27 09:22:04

    My online tickets booking is fail and my accounts is debit payment reference no is GS 4512501 please refund my payment

  • Book tickets not generate
    Mayank on 2017-10-30 13:36:20

    I have book ticket,ticket booked but not generated so please book my ticket send my mail

  • Reservation confirmation not received
    Dipak Kumar on 2017-10-31 18:26:12

    GS4568356 generated and money also debited but pnr no.not received

  • Reservation confirmation not received
    Dipak Kumar on 2017-10-31 18:27:05

    GS4568356 generated and money also debited but pnr no.not received

  • Refund my money.
    Pintu r patel on 2017-11-03 11:07:00

    I booked one tikit,no is 21,but money deduct two times so my many come back in my account.

  • ticket not recived
    patel hitesh v on 2017-11-05 05:55:41

    i have booked my ticket but ticket not ricived gs4598707 and tr.id 86459890 so please send my ticket my mobile no is 9974321506

  • Complaint
    Rohit singh on 2017-11-07 17:49:39

    Dear sir
    At 4 pm I have taken a St bus from Jamnagar bus stand to Ahmadabad after taking a ticket and starting the journey mean wile I came to know that I have to go to Bhuj I ask the conducter to please stop the bus ahead he stopped the bus when I get down conducter asked me to surrender my ticket to him or year the ticket when I refused to do so the conducter and the bus driver bother abused me and hold my shirt collar and pushed me away then the driver has forcefully taken my ticket from my pocket.pleas find it the driver and the conducter and take the strict action against them ,I'll be informing about this include to the higher authority also.

  • રુચિત પટેલ on 2017-11-09 09:53:36

    માનનિય સાહેબ
    આજે રોજ ભાવનગર થિ રાજકોટ જતી ગુર્જર નગરી બસ બસ ન.gj18 z0349 ભાવનગર ડેપો ની બસ માં આટકોટ થી હું સવારે 7.50 કલાકે ચડેલ જેનો ડોર આટકોટ ના બસટોપે લોક હતો જેને ખોલવા માટે કહેલ તો ડાઇવર બરાડા પાડીને વાત કરવા લાગેલ અને પછી લેડી કંડકટર નામ પૂછી ને નકામા બીવરાવવાની કોસિસ કરેલ પછી કંડકટર કહે તમારા સંસ્કાર આવા છે તેવું કહીને અપમાનિત કરેલ તો જો તમે આ વિરુદ્ધ કાર્યવાહી કરો તેવી આશા છે તે બસ ભાવનગર થિ સવારે 5 વાગીએ ઉપડે છે જે આજે ઍકપેસ હતી. મારો mo.8128879976

  • Subject of refund money
    Deepshikha narayan on 2017-11-14 23:00:30

    I cancelled my tickets on 8th of nov and was told that the money will b refunded within 7 days but yet the money is not refunded back.. When will i get my money back..

  • My Tikit Cancal And Refund Amount
    Vishal Kanjibhai Kalariya on 2017-11-20 12:34:43

    Respectead Sir

    online tikit booking at 17/11/2017
    ( ** GSRTC m-Ticket ** GODHARA to BANTVA PsngrName kripal TripCode 1915GDRBTVGJR47 PNRno : G17681748 JnyDate : 17/11/2017 DepTime : 19:15Hrs SeatNo(s) : 28 Class : GURJARNAGRI BoardingPt : GODHARA Pltform : Txn Password : 9XbvcPhq Please carry your photo ID during journey. T&C apply. * DOWNLOAD ANDROID APP https://goo.gl/cZ98pD ) ( ** GSRTC m-Ticket ** GODHARA to MANAVADAR PsngrName ganesh TripCode 1915GDRBTVGJR47 PNRno : G17681634 JnyDate : 17/11/2017 DepTime : 19:15Hrs SeatNo(s) : 33,34,35,36,37,38 Class : GURJARNAGRI BoardingPt : GODHARA Pltform : Txn Password : rdaqrAsE Please carry your photo ID during journey. T&C apply. * DOWNLOAD ANDROID APP https://goo.gl/cZ98pD ) this is tikit is cancle and refund amount not traveling for pessange problem is not id for pesengr , My Contac Number 9714946470

  • coundector behaviour
    Bhavik Dekivadiya on 2017-12-03 21:57:46

    Dear sir,
    I am traveling in junagadh to keshod but coundector behaviour are not good coundector name is not known but he is traveling in Mundra to kodinar bus and also his time is approx 2:25 AM in junagadh I am not satisfied his answer. He told me bus is full so you are not traveling this bus but bus is not full 2 sheet is empty and his behaviour is very rudely.
    Traveling date is 3 December 2017

    I hope my email answer provide and also other normal people not suffering in GSRTC...

  • Regarding bus stop
    yogesh thakkar on 2017-12-06 07:35:41

    Local kheda to Ahmedabad bus arrives around 7 15 AM at bareja cross road daily but today not stopped bus and went above bridge. It was red bus local kheda to Ahmedabad. Kindly take action and give me kheda depot manager contact number

  • Online booking
    Zala jigna ba on 2017-12-09 23:50:29

    Dear sir mari tarikh 09/12/2017 ni Bhavnagar to Naliya St ma site. No. 25.26.28.29 book hat chata St chart ma maru name natu mate mare khubaj taklif vethavi padi mara bank account mathi 800 rupiya debit pan thaya che to mare Su karvu janavjo

  • Call not attend
    Jay vyas on 2017-12-10 16:47:44

    Dear sir your morbi inquiry room person not attend my call in 5 times and this reason i am not reach proper time of bus and bus is gone when i reach bus stand.

  • stop the bus at bhtvad patiya-dhoraji
    xyz on 2017-12-14 13:59:17

    we will request you to which bus having stop at bhtvad patiya please stop the bus because our students want to face travelling difficulties.in the dhoraji to jetpur route in the evening time.
    so please considering our request.

  • Complain about misbehaviour of ambaji to khambhat bus conductor
    Divya makwana on 2017-12-14 17:43:14

    I m daily travelling in bus from mota chiloda to nana chiloda in morning n evening also.Every condutor gives me ticket of nana chiloda from mota chiloda but conductor of ambaji to khambhat bus which comes about in between 7.45-8.00 pm denies to give ticket of nana chiloda n everytime i asked him why u r denying when everybody else is giving he replies very rudely n saying we dint stop there it is not a stand for express bus.I said okey.But when nana chiloda comes he stops there for other passengers but only denies to me to not stop there.What it is called as why he only denying to me while for other passengers he s stopping bus there n even on ringroad also when there is no such a stand available.what is d meaning of this type of harrasing a girl at night behaving rudely n saying her to wait for another bus

  • No refund got of bus cancelled
    Jatin on 2017-12-26 12:11:08

    Hi,

    My bus from gandhinagar (Gujarat) to bhuj at 8 pm on 23/12/2017 got cancelled due to some technical fault and they told us that you will get refund in your account if you mail them.

    I mailed them but still I didn't got refund.

    Please reply asap.

    Jatin karania

  • Bus issue
    Kashyap chavda on 2017-12-29 11:00:26

    Paddhari depo complete

    Savare 10:00 a.m to 11:15 na samaye paddhari gaam ma ek pan bus a avti nathi ane 4 thi 5 bus bay pass thi vay Jay che...
    Musafar ane regular passengers ne khub j taklif pade che..
    9:45 thi 10:00 vache 4 bus vay jay che...to mananiy saheb shree Aa samasya nu nirakaran karva vinanti che aapne...
    Aabhar jay bharat
    Aapno visvasu
    Kashyap chavda

  • Complaint Regarding Dirtiness In Volvo Bus
    Pradip Brahmbhatt on 2017-12-29 17:09:28

    In Buses @ sitting Places , Floor , Net of Sit too Much dirtiness
    We are paying charges for that & govt also pay the charges for the cleaning, after that in buses there are so much dirtiness .
    At one side Govt told Swacch Bharat Abhiyan & at secondly we are facing in buses this problems .
    Request you to understand this problem

  • Service not provided
    Rajesh patel on 2017-12-30 07:26:50

    In setrday morning 7 am to 7,30 am not provided ghandhinagar her tv bus

  • Complaine
    Hitesh Gadhvi on 2018-01-13 14:53:19

    Dear sir/madam

    I have traveling Limbdi to Gandhidham on 10:45 on 13/01/2018 in Dhandhuka Bhuj ( express )our GSRTC bus but driver drive the bus is very slowly i think 40kmph.. સાહેબ લક્ઝરી વાડા થી સેટીંગ કરી ને નફો કેમ થશે.. plz answer me otherwise plz give me answer in writing..

  • can't get ticket confirmation due to balance deduction done
    anil amin on 2018-01-22 17:58:53

    I have booked for Vadodara to Gondal sleeper coach travel today for 23 and 24 January 2018 with return ticket and done my payment through net banking but can't get my reservation ticket online although the amount of fare deducted from my account. So kindly guide properly for this how I should get ticket..?

  • Forgot my winter coat
    samir dholakia on 2018-01-29 21:29:03

    Dear sir i travelled by 14.00 hour volvo bus from jhansi ki rani to vadodara today. And reached the destination and while getting down i forgot to carry my winter coat (green color) my seat number was 21 and 22. How do i get my coat back

  • Regarding getting the money back
    gamit kajalben navinbhai on 2018-01-30 16:10:33

    The bus was booked online from Surat to Lakhani on March 25/01/2017. For some reason your bus was not there, so returning my money back

  • cancel ticket..
    Rajesh on 2018-02-01 11:28:48

    My ticket is not cancel ... please cancel my ticket.. which txt password ?

  • Miss the bag
    Khushbu on 2018-02-03 01:08:55

    I had missed my 1 bag in AHMEDABAD-KHERALU BUS (GJ18Y3843), our ticket was from Ranip to Kalol workshop. Hence request you that kindly return the bag and contact me @ 9016531534

  • Request of refund of 219 Rs
    ANKUR P SHAH on 2018-02-03 16:12:32

    Dear Sir/Madam,
    PNR Number: G18503119
    With reference to trailing mail, I had booked the ticket on 23rd Jan for travelling on 24th from Amit Nagar(Baroda) to Ahmedabad (Nehrunagar). But due to technical reson, I could not received Ticket Confirmation mail/SMS and could not travel with same.
    So this is humble request to refund deducted of 219 rs.

    Kindly provide the confirmation mail.

    Regards,
    ANKUR SHAH

  • Reg. Payment
    KARISHMA SHINDE on 2018-02-12 11:45:29

    I booked the ticket today for Dated:03-03-2018 from Surat-Mahad payment was deducted from the bank account (reference no : GS120956) but the ticket was not booked. so kindly check and confirm me regarding the ticket or else the deducted amounts refund.