Complaints

  • Foot fun
    Bharati Bhushan on 2017-08-22 20:49:02

    I have purchase on line liberty foot wair Polo D grey 13c pvc cfb size 13c invoice no 100053195 order reference no 1000072739 I have replace my order this footwair is short my size exchange the my itom and 15 c size provide me sir

  • order not shipped
    Hemant Kumar on 2017-10-01 20:28:20

    Here my order 1000075323 and 1000075321 on 9/9/17 but no information of shipping i got till day.please ship my item and inform me.i also purchase a item order no 1000075319 but size not set i receive size 6 need of size 7 can i refund the item.

  • exchange of leberty shoe
    chander prakash anand on 2017-10-03 22:29:06

    I purchased leberty formal shoe windsor size 08 black sofy Derby,mo101 having cost rs 2199 on 2/10/2017 from Madan Lal Garg& CO. Bhatinda punjab pH 01645002542.shoe is good but tight .so I want to exchange this shoe no 8 to 9

    Thanks

  • exchange of shoe
    chander prakash anand on 2017-10-03 22:41:08

    I purchased leberty formal shoe Windsor ,black softy Derby MO 101Size 08 from Madan Lal Garg & CO.dhobibazar bhatinda punjab ph_ 0164 5002542 on 2 Oct 2017. Shoe is all right but tight &uncomfortable so I want to exchange this shoe no08 to 09.
    Thanks

  • Quality issue in Shoes
    Sanjay Pandey on 2017-11-27 14:30:09

    My self is Sanjay Pandey (Mob no -9596844040), and I've purchased two pair of shoes this month on 3rd Nov 17 ,bill no 796 of 498 Rs from your liberty show room, Samba(J&k)

    As same shown the quality of your product to your show room shop keeper and they told me to submit the product with original bill so I told him Liberty is the symbol of quality so I didn't keep the original bill as I am regular purchasing the products as didn't observe any quality issue before.

    So please tell me what should we do now. Bill no and purchase details are given above.

    So request your suggest the same.

    Regrads,

    Sanjay Pandey
    9596844040
    Samba(J&k)

  • complaint about shoes
    dharmendra on 2017-12-30 14:10:06

    dear I have purchase liberty shoes from bharuch,gujarat with warranty. within one month it tear off and return to shop.he told for replace it but from last month not getting proper feedback from shop.please do need ful
    my contact 08980809906

    shop contact is lucky footwear
    8140451156

  • My order
    J.L.JAICHANDRAN on 2018-01-07 21:30:57

    Sir.
    I purchased one Chappell on
    5/01/18 but still not any msg from you when you deliver the goods

  • Regarding order
    Trupti on 2018-01-16 10:40:37

    Hello sir
    I m trupti from Pune.i have placed an order . But still I didn't get any update regarding my order. and I called ur customer care so many times but nobody was picking up call .So please send me updated information regarding my order n deliver my order soon
    My order number is 1000090937
    Thanks

  • Complaint regarding LFO Shoe polish
    Hari Sharan N on 2018-04-04 20:45:03

    I purchased this product around 6 months back and hardy used only a few times.. To my surprise today I opened and the wax was completely dry.. But the expiry date is till 2023.. I also made sure that after using the wax I closed the bottle tightly.. I never expected liberty will manufacture and sell such cheap products which won't evn last for a year from purchase but claiming its expiry date to be 7 years.. Very disappointed..

  • Kumar
    Ramesh Kumar on 2018-06-26 12:14:44

    Mane ek order keeya tha slipper ka wo size small h muje large size 11 no chahiye costmercare sy baat hu unhone kaha ke ye project curiouser karwa do aapne Apne site per replace ment ka lekha hua tho customer kyo curiouser karwaye aapsay request h aap es product Ko pickup karwaye muje new product delivery karwaye thanks

  • Broken chappal
    Anshu on 2018-07-15 17:07:22

    Shopkeeper denied to listen
    Chappel broke on first wear

  • ISSUE OFDEFECDTED SHOES
    MANPREET SINGH on 2018-08-18 20:19:22

    Dear Concern,
    I was very excited to purchase your product, but my experience has turned out very poorly. I'm writing to express my dissatisfaction with your product & services in hopes you can help remedy the situation.
    I bought Brown Formal Shoes Model No. EL1415 (Size-44) on 11th of May-2018 from N.I.T. Faridabad Branch. But unfortunately shoes get defected within two months, the sole of shoes start tearing and top threads coming out.
    Along with this issue I visited your showroom on 5th of August, and spoke to your manager (Mr. Om Prakash) regarding this. He assured me that they will rectify my shoes and it will become as good as new otherwise will replaced it.
    But yesterday on 17- Aug-18, I visited there to bring my shoes back, but when I saw it, found my shoes in very bad condition. The pasting on soles was very bad, coming out from the sole, and threads coming out. At last, I spoke with manager over the phone for the replacement but he simply denied it and told me you may write down an email to us.
    If email response came from my HO, than after we are able to take action regarding replacement.
    Sir, I am also working with a retail organization and handling customers and their complaints, but never denied our duties, we always provide customer a good and healthy service.
    I have been a loyal (LIBERTY) customer for since long time and have always been perfectly satisfied and happy with my purchase. This is the first time something like this has happened with one of your products. I am hoping that you may be able to send me a replacement product or direct me to a store where I may return the faulty item for a new replacement within the next 2 days. Thanking you in advance. Please contact me as soon as possible.

    Regards,
    Manpreet Singh
    #7291000185

  • Liberty Shoes
    Ajay Sharma on 2018-11-16 13:25:16

    The soles of my Leather shoes have disintegrated. I have sent photos via email multiple times and have been following up for two months. They flatly refuse to do anything.

  • Ramlal bind on 2019-01-21 15:56:01

    सर्, हमने अप्रेल 17 को लखनऊ से 3200+ लिबर्टी का एक जूता लिया था,जूते के पिछले हिस्से का ऊपरी भाग चमड़ा नहीं फोम या कुछ और से फिनिश किया गया है।जो कि स्वतः ही कट-फट गया है इसके अलावा शोल जिसमें इंग्लिस का f अक्षर पूरे साल में लिखा है पूरा शोल क्रेक हो गया है।उसका माडल न.तो हमें याद नहीं है पर पिछले दिनों किसी सपिंग साइट पर वही जुटा 2700 के लगभग कीमत पर देखा था। वो शु अब पहनने लायक नहीं है। लिबर्टी शु कंपनी का बहुत बड़ा नाम है ये सोच कर हमने शु लिया था,अब हम क्या करें।

  • Chairman
    Dipendra Rimal on 2019-08-27 14:50:20

    I am using your Romika slippers for last 18 years still going strong great

  • Bad product
    Manish Rajput on 2021-08-24 18:32:04

    T
    Manish Verma
    20 August, 2021
    Hi, I purchased Clogs 4 days ago which I felt was very comfortable but as I worn them today, after 2 ours the shoes Pesting was open of it.
    I am sharing picture for the same.
    If possible please exchange or refund my product because it's really not good. LEOPARD-01 black .size 44...

  • Shoes return ke sambandh me
    Rajiv kumar on 2023-11-20 17:51:27

    Shoes return ke Ek month hone ke bad v avi Tak mujhe new shoes nahi Diya ja Raha h . Hazaribagh libarty showroom jharkhand.