Complaints
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Carelessness in customer service by SpidigoJaydatt suthar on 2017-10-29 22:10:48
Sir, I have complained for my internet connection.
it is closed without resolving issue & without any confirmation or any call.
I have complained again to reopen my complain after that I have called so many times my issue is still there my connection is not working if you are unable to resolve my issue kindly refund my money so I can change my connection to other broadband services which has time for me.
I can not waste time & money for carelessness it is humbly requested to refund me if you have no time for me
I am tired by calling & wasting time with your call center which has never given me satisfactory answer
I honestly speaking you your call center for customer care is useless. answer is always common for everytime no satisfactory answer
Kindly be needfull
my user ID is jaydattkumar -
spidigo cus care numberMohsin Pathan on 2017-11-03 19:59:34
Dear sir please update SPIDIGO BROADBAND Cus Numbers
+919898987394 -
Account inactive without intimationBhalchandra B Andhrutkar on 2017-11-09 22:15:27
I am user of spidigo broadband connection for last 3 yrs.
Today without any intimation my account was made inactive .
No call no email no SMS ,
I am really surprised that reputed company like you do such things to the old customer like me.It is really disgusting.
My id is bhalchandra.777 -
AS ON DATE YOUR INTERNET PROGRAMME NOT WORKINGDHIRENBHAI RAMANLAL SHAH on 2018-04-19 10:46:57
This is to informe you that we have lot of problem in your net services.As on date we have lot of work pl expidte the net problme immediately.
My id is dhirenrshah.
Ple resolve the problme.
dhiren shah
9428382228 -
Shop counterdeepak on 2018-06-17 18:44:05
Please provide me spidigo page login password
login id is warehouse
from pooja appartment himmatlal park setellite ahmedabad
register no.9824164619 -
Mr.Yagnesh Mistry on 2018-07-05 11:32:15
User ID : yagneshmistry
Since last one month daily I am facing problem with my wireless broadband connection. Not a single day I have to take oath that your services were ok.
I have paid you not for having such kind of servives. I would like to switch over to some other services where I do not have to make any complaint.
If you can suggest any permanent solution please contact me or else arrange for refund of my money.
I shall be waiting for your reply by today evening suggesting any positive results see be prepared for complaint with consumer court against your organization for cheating people.
Yagnesh Mistry -
portfolio in www.moneycontro.com not openingchintan joshi on 2018-07-12 10:11:24
trouble created a month back. asked computer supplier, he checked & found that problem is with broad band. talked to Mr. vishnubhai. he said, will be O.K. within 2 days. today, i reminded and as per his advise, i checked on 3 browsers viz; internet exploraer, chrome & mozila. but all 3 browsers say web page can't be opened.
as i have market connected business, this creates lot of trouble. pl. expedite per return of mail. -
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since 1 jun 17 i didn't get invoicevikramsinh jadeja on 2018-08-22 12:09:20
i have sent email reminder 5 times to provide me invoice .and called customer care number for the same.
BUT NOTHING HAPPENED
IS IT CALLED SERVICE?
I AM TIRED OF THESE.
USER ID IS : VIKRAM_JADEJA
Please do something or give me contact of higher authority. -
WiFi not working... unable to connect to internetVeena Ramesh on 2018-09-25 13:44:55
Pls resolve the issue
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Service Require...haresh.com1010HARESH PATEL on 2018-12-14 17:43:52
Plz Aapka Koi Bhi Number Lag Nai Raha He ....plz Help Me
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Bad internet services.Rupareliya vijay on 2018-12-20 13:29:41
Dear SPiDiGo,
We are suffering for last 2 to 3 days from bad internet service your side.
Our many time call your customer care no but still not connecting call for last 3 days.
Kindly resolve issue asap.
Awaiting your valuable reply. -
Complaint for week internet speed and does not supportJigar Shah on 2019-01-13 11:30:11
It does not work from 2 weeks. I can not suggest anyone for your network first of all solve your internet problems in Ahmedabad and improve it.my user ID is sms66 solve your problem as soon as possible
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No internetSudip patel on 2019-01-13 12:29:42
No internet last 24 horus no customer care call & so problems plz very fast problem sol
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spidigo's worst servicemanish on 2019-01-15 09:46:21
Dear useless spidigo,
first you are charging customer full year fees so they can't shit to other network even though they are frustrated with your not working internet services.
I am sure. you are about to shut down your business soon that is why you don't have good staff working or providing better services.
Jio has come.your business will be off soon.
My internet has not been working nor your customer care.
People has made this thing viral that spidigo is about to die.
must invite me to attend funeral of your spidigo. and return my money and contact me through email else this will be viral on social media. -
net problemangelisspl on 2019-01-16 16:57:05
i have sent email reminder 5 times to provide me invoice .and called customer care number for the same.
BUT NOTHING HAPPENED
IS IT CALLED SERVICE?
I AM TIRED OF THESE.
Username: angelsolution -
Complaint For Week Internet Speed And Does Not SupportANGEL on 2019-01-16 19:07:53
It does not work from 2 weeks. I can not suggest anyone for your network first of all solve your internet problems in Ahmedabad and improve it.my user ID is sms66 solve your problem as soon as possible
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ComplaintMeha on 2019-02-02 18:44:30
Spidigo...hopless...no customer care....no response...no service ...cheating people
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net issuesdavda Infrastructure Pvt Ltd on 2019-02-06 14:38:10
Pls chack our net problem... N send me feedback...
User ID : dipl
Office address:
Davda Infrastructure Pvt Ltd
302, 3rd Floor, Gopal palace,
Shivranjni to nehrunagar BRTS Road,
Satellite, Ahmedabad. -
File a complaint regarding broadband spidigoPrachidarak on 2019-02-17 10:44:16
My wifi connection is not working properly ...I haven't changed my username then also when I m login it is showing username is not valid...plz fix this as soon as possible..
User name- prachidarak -
Net connection problemNikunj master on 2019-02-18 10:47:37
To
Spidigo team
My net is not working since last week due to ur irresponsible behaviour.we have repeatedly filed complaint.but ur team haven't replied well and satisfactory...this behaviour can't be tolerable and I m planning to consult grahak surakhsha Kendra for ur irresponsible behaviour.. -
Operations CoordinatorMohanBhai on 2019-02-19 21:34:16
Dear Sir,
Plz be informed that internet service has not been functioning in our office since last 3 days.
Kindly register our complaint and rectify the fault urgently. We can't accept this type of laid back attitude from a service provider which is hampering our business.
Kindly deploy an engineer to below address urgently.
No. 141, Shukan Mall, 1st floor, Near Visat Petrol Pump.Sabarmati
User name - Jitendra Sharma
Registered mobile - +919824151031
Thank you
Mohan Bhai
9429088945 -
Operations CoordinatorMohanBhai on 2019-02-20 11:58:39
Dear Sir,
Plz be informed that internet service has not been functioning in our office since last 4 days.
Kindly register our complaint and rectify the fault urgently. We can't accept this type of laid back attitude from a service provider which is hampering our business.
Kindly deploy an engineer to below address urgently.
No. 141, Shukan Mall, 1st floor, Near Visat Petrol PUMP.SABARMATI AHMEDABAD.
User name - Jitendra Sharma
Registered mobile - +919824151031
Thank you
Jitendra SHARMA
9824151031 -
Spidigo Internet Connection ProblemVandana Sainger on 2019-02-22 08:08:58
Pls be informed that the Internet Services provided by your company is not functioning since 16 Feb 2019. Earlier your company was sending messages for any technical problem to the registered number but this time no message from your side. This total harassment to the customers. Request is to resolve the problem asap.
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net isseuHardik patel on 2019-03-03 19:02:03
pls check the server my net is not working and main page is not open
user id : savanpatel -
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Lots of issues in internet connectionPalak pandya on 2019-03-05 16:16:37
Very poor connection and no body is replying or pickingup the phone seens last 3 to 4 days very poor service reply me soon otherwise I have to take strict step.
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Internet not working from last 20 daysBhargav on 2019-03-06 14:23:23
User ID; digant.gajjar
Internet connection not working from last 20 days and not any response from customer care department. also sales person not given proper replay.
So refund my money i have to go to in other internet provider. -
Internet not working last 5-6 daysDarshan Patadiya on 2019-03-06 15:04:01
Hello,
my customer id - darshanpatadiya
Area - kankaria
From last 5-6 days internet is not working also try to contact with services provider or customer care all number are switch off - no response
worst services - no customer care -
Spidigo network not workingMahendrasingh chauhan on 2019-03-06 16:26:02
Dear sir
Mera spidigo Ka connection liya hua hai. Jo bite kai dino se kam nhi kar rha hai. Me surat gujrat se hu. Yha pe spidigo wale ki koi service nhi hai.
Mene plan 30 months Ka liya hua hai.jo abhi kam nhi kar rha hai.
I'd : starembroidery -
Internet is not workingPriyanka Modi on 2019-03-07 14:34:23
userID: modianand. Internet is not working last few days. I have contacted to your spidigo service provider but I can't reach. So, please contact me asap. and solve my internet issue
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user id-rajeshridhiren agrawal on 2019-03-07 15:23:25
last 15-days-not working internet-no any reply for your side-not working any nomber of your side-we are very helpless-if you not response to our riquest we will force to legal action-it is a breach of contrct,
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50mbps yearly subscription paidAshish H Pandit on 2019-03-08 22:14:50
Since last Two weeks spidigo net works not worked !!? Red light blinking in the router as connection list error. Surprised no one attend phone or complain register. On 9898987394 crop office number support said that this is not belong to spidigo
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internet not workingnildabhi on 2019-03-11 18:23:45
my account id is nildabhi from maninagar my internet is not working from last one month please solve my problem as soon as possible.
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20 days net is not workingVatsalchangawala on 2019-03-12 01:22:39
Hello sir my user ID vatsal. 95
the speeding of customer care are not answer my connection is in Surat ing my call -
WiFi networkRekha modi on 2019-04-01 10:50:44
My user ID is rekhamodi.
My wifi connection is not working since last one week.niether contact on lane line nomber.pl treat this matter seriously and short out my complain urganttly.send me your latest lane line no. -
rajeshriagrawal dhiren on 2019-04-12 13:43:27
user name-rajeshri--------------,
-more then times complain for our side but no response your side-pl.check & reply our net conection, -
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Since last 2 weeks net is not workingPriyanka sharma on 2019-04-23 13:27:46
I am complaining from last 7 days... I have asked for technician visit nd I have been told everyday that by today technician will come.. But he hasn't come yet even.. It's a humble request to the head of the Department to send him.. Bcoz I am an IT engineer i have a lot of work to do through internet nd it is not like we haven't paid we have paid fully and you guys are not providing the service properly than m sorry to say u can take back your router nd give us refund... #very poor service#very very disappointed
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Since last 2 weeks net is not workingPriyanka sharma on 2019-04-23 13:44:44
I am complaining from last 7 days... I have asked for technician visit nd I have been told everyday that by today technician will come.. But he hasn't come yet even.. It's a humble request to the head of the Department to send him.. Bcoz I am an IT engineer i have a lot of work to do through internet nd it is not like we haven't paid we have paid fully and you guys are not providing the service properly than m sorry to say u can take back your router nd give us refund... #very poor service#very very disappointed
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Worst customer serviceSonal on 2019-05-01 08:32:58
User ID: Gita0202
Its more than 10days, I’ve paid my renewal fees to activate the connection but no one is coming for the installation. I had conversation with you customer support also on the period for everyday but no positive outcome appear.
I called everyday to your customer support team and it’s very difficult to connect with them, everyday i have to go through this. -
boradband not workingdeepak thadhani on 2019-05-13 10:57:15
in this two mounth not working in boradband my id ( jagrut92 )
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No workingNilesh on 2019-05-22 11:50:54
No one is providing service here very bad it’s not working properly since last week
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my internet not workingkrushang bipinbhai patel on 2019-05-22 16:28:05
internet canection not working
and you customer spport helpline number not working so plz call my number 9909959099 and reply me
plz chek my canectin and help us -
HITA VASANIhnvasani.123 on 2019-05-25 15:22:00
NO NET CONNECTION FOR LAST 20 DAYS.CC NO NOT WORKING.LOCAL LINEMAN NOT RESPONDING.WE SUFFER HUGE LOSSES TO OUR BUSINESS.YOU HAVE GOT ADVANCE PAYMENT.IF YOU ARE NOT ABLE TO PROVIDE PRPER SERVICES PLEASE REFUND THE AMOUNT AND TAKE BACK YOUR CONNECTION.
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My id akash94Akash patel on 2019-06-18 22:58:17
Last 10 days my net close and i am allready. Complain book but not ans my request. Spidigo is bad company not good . Pls shout out my request. My plan is 50 mbps plan but not good speed
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Bad servicePatel jay on 2019-06-30 17:13:04
Koiye spidigo net vaparvu nahii bad service in spidigo company...
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Not workingSunil manna on 2019-07-27 22:06:55
Internet connection is not working urgently make a visit of tech.. person and slove it I hope u will take a strick action and recure the issue