Complaints

  • my interest is singing
    sazid ali on 2017-08-08 13:53:16

    Sir iam student of glocal university sir my interest is singing

  • my interst is singing
    sazid ali on 2017-08-08 14:03:55

    Sir iam student of glocal university sir my interest is singing sir my distric is sharanpur sir my contact no 9759814541

  • my product not working proper
    neeta parmar on 2017-08-27 12:50:04

    pls help me my product not working proper

  • Saregama Caravaan Faulty
    TK Murali on 2017-12-05 10:39:22

    Had purchased Saregama caravaan online but within 6 days stopped working.
    Pl help me in getting it rectified from their authorised dealer at Chennai City

  • VINAYAGANUM MURUGANUM THIRUMUGAN PAAMAALAI AUDIO CD
    RAJENDRANM on 2017-12-12 19:49:02

    DEAR SIR, GOOD MORNING

    I WANT "VINAYAKANUM MURUGANUM THIRUMURUGAN PAAMAALAI" AUDIO CD.

    HOW MUCH THIS CD AMOUNT.

    REPLY Plz.

    MY MOB:9443637038

  • Remote not working
    Ashok singh on 2018-01-08 08:32:47

    Dear sir, I purchased saregama caravan from crossword, Jaipur. The remote is not working. I thought the battery was old but got it tested it was ok. I do I get the remote replaced or repaired.

  • Mr
    Jeevan Anand on 2018-01-21 06:46:42

    Hi
    I am from Sydney (AUSTRALIA).I bought Saregama caravan radio from Delhi last month.The model no is SCO2 BR 1017201214605 unfortunately the piece is faulty as the audio regularly breaks down. Please advise what my options are.
    Thank you

  • MANISH KUMAR MISRA on 2018-02-17 00:16:07

    The set is not working please help purchased from Amazon

  • FM not working
    Surbhi on 2018-02-20 08:47:44

    I brought this product 2-days before . But I m very disappointed with this because I m not able to tune the FM. Plz help me out regarding the same.

  • Priya Kamra on 2018-03-09 16:33:44

    WORST AND FAULTY PRODUCT. CHARGING PORT NEED REPAIR AGAIN AND AGAIN. NEVER EVER SUGGESTING SOMEONE TO BUT IT.

  • Need extra remote of caravan
    Nidhi jain on 2018-03-13 19:37:22

    It's very useful product
    But I lost my remote

  • Song not play
    Yudhveer Yadav on 2018-03-22 12:19:58

    Our saregama carvna not working

  • saregama caravan radio
    NGGPRABHU on 2018-04-03 19:40:25

    It is not getting charged. Where should I go in bangalore for repair.

  • Complaint
    Vinod Kumar Gupta on 2018-04-07 15:18:42

    I purchased SKU789254SaregamaCarvaanPortableDigitalRadio from Giftease Technologies Pvt ltd vide order no 1100261552 dated23/3/18.All it’s function are working satisfactorily except FM radio.
    Kindly get it set right.
    Yours
    V.K.Gupta
    101Chanakyapuri
    Shastrinagar, Meerut
    Mob 9319309664

  • Saregama Mini Caravan
    krishnan on 2018-04-12 23:32:12

    Sir ,

    I had bought from Amazon , a Mini Caravan Legend Aqua Blue.
    Model No. SCMO1 (BL0917302A1A42)

    FIRST WHEN PRODUCT RECD. FOUND usb NOT DETECTING...HENCE RETURNED RECEIVED FOR SECOND TIME...STILL HAS THE SAME PROBLEM THAT USB NOT DETECTING.

    I dont know how many times I have to return to get correct product.

    Kindly advice how I need to proceed to get the problem fixed.

    My details: krishnan B-102 Buenavida Rajaram Patil Nagar Pune-411014 (opp.Clover Forest County Second Gate)

    Phones: 9657340990 ,9765069325

  • request for exchange has not been completed
    BAL KISHAN on 2018-04-19 10:12:36

    My radio did not work and I booked a service for the same. The mechanic could not repair it. I requested for exchange. The radio was picked up by the company on 10th April, 2018 but the exchange has not been received so far. Pl expedite the exchang/replacement.Order Id is 51344.
    From Bal Kishan, D-218, Govind Puram Ghaziabad, Mob No. 9971583261

  • Caravan radio changing socket
    Vivek Saran on 2018-04-22 12:28:05

    Purchased carvaan radio ser BR1217201406249 end March 2018.charging socket in radio came loose and has gone inside.posted in Army and now in Pathankot (Punjab).Request contact

  • Remote of Saregama Carwan not working from day 1
    Mohd Azam on 2018-04-23 15:21:32

    Dear Sir/Ma'am,
    I purchased Saregama Carvan Music Player from Mega Electronics East End, A-17,Vikas Marg, Delhi 110092 on 6th April where I found that the remote was not working, immediately I met the dealer and registered my complaint on 8th April 2018 .
    Dealer said that some executive from company will visit my home and resolve the problem but nobody came since that date.
    Moreover I requested them again and again by personal visit but there is very poor response from the dealer.

    Please get this resolved

  • Repair carvaan
    Suresh khatri on 2018-05-01 19:50:17

    I had bought saregama carvaan. Radio is not working. Please repair the same.

    Suresh khatri
    54/121 heera path
    Mansarvor jaipur
    302020
    Phone 9460069500

  • POWER JACK SPOILED
    Anand vashi on 2018-05-11 08:19:25

    Dear sir /Madame

    I bought Saregama radio from ,andher west.
    The power charging jack at the device end is gone faulty.
    It has gone in the device .I can't charge my device.

    Thank you

  • Saregama Carvaan Charging Problem
    Minesh Shah on 2018-05-22 15:33:23

    The charging slot of Carvaan has gone inside and because of that we cannot charge Saregama Carvaan. No one is recieving phone on your helpline number. We need repairing of Charging point of Saregama Carvaan. Please reply for the same.
    Model No. SC02
    Serial No. BR1217201418376
    MO.+91-9427861515

  • The charging slot of Carvaan not working
    digesh s doshi on 2018-06-08 19:19:22

    The charging slot of Carvaan has gone inside and because of that we cannot charge Saregama Carvaan. No one is recieving phone on your helpline number. We need repairing of Charging point of Saregama Carvaan. Please reply for the same.
    I haven spoken to Amazon custoer care , than got the number by them 033-25512984 and after speaking to them they gave this number : 088-79971144 after talking to them they gave another number : 18001027799 which does not exits.
    details of my product
    Model No. SC02
    Serial No. BL1017201214492
    Please do the needful.
    Order Number: 405-5773148-5990724 Invoice Number: SDEA-2654
    Order Date: 14.12.2017 Invoice Details: DL-SDEA-137374321-1718
    Invoice Date: 14.12.2017

    MO.+91-9884750929/8248298869

  • Saregama button not working in new piece
    Parin on 2018-06-19 00:11:31

    I had just ordered n got piece today and i just opened it but saregama button is only not working. I press it but it switches back to usb mode. Plz help me in replacing this defective piece. You just killed my excitement as it happened in fresh piece. Dont u ppl check or do service test ?

  • Service centre at Chandigarh
    Vinod Malhotra on 2018-06-27 17:50:31

    I purchased Carvaan with remote from Amazon.

    The unit is not getting charged and while shuffling between different menus, it gets stuck up/hangs.

    please intimate me the details of authorised service centre at Chandigarh.

  • Feedback/Complaint
    RAAKHEE KHARBANDA on 2018-07-01 18:42:14

    I begin with thanks & appreciation for the regard & pride your organisation has shown for the GREAT INDIAN MUSIC AND ARTISTS with creation of CARAVAN.
    But, at the same time am pained to point out the basic flaws in your product.
    Some songs are not COMPLETE.
    For ready reference: Qwalli of film of Barsaat ki Raat. Well in this,
    complete portion of Mohd. Rafi Saheb
    has been cut.
    Am sorry to say that this is the ultimate disrespect to the ARTIST & MUSIC LOVERS.
    Don't know what to SAy ?

  • carvan mini sound not working
    NEELAM INGLE on 2018-07-04 17:23:14

    PLEASE GIVE ADDRESS OF GHATKOPAR SERVICE CENTRE TO REPLACEME OR REPAIR.
    sirl no.BL1117302A23C6

  • सारेगम कारवाँ रेडिओ दुरुस्ती बाबत
    Pradesh p Gorde on 2018-07-04 21:01:14

    मी आपल्या कस्टमर केअर सेंटरला कारवाँ रेडिओ दुरुस्ती साठी संपर्क केला असता अतिशय उशीरा आपला कर्मचारी येउन दुरुस्ती करण्याचा प्रयत्न केला.पण आता रेडिओ पूर्ण पणे बंद पडला आहे.21दिवसांत दुरुस्ती केली नाही.आता परत अनेक पार्ट मागणी करावी लागेल असे सांगितले आहे.कृपया जबाबदार मेकँनिक पाठवून त्वरित दुरुस्ती करून देणे आपली जबाबदारी असता आपल्याकडून अतिशय संथ गतीने काम होत आहे.
    आमच्या मनोरंजनासाठी घेतलेल्या वस्तू चा वापर करू शकत नाही.तरी कृपया बदलून मिळावी किंवा दुरुस्ती करून मिळावी ही विनंती.
    प्रकाश गोरडे
    ए17 पवारहाईट फेज 2
    सर्वे नं 106ए/12ए सोलापूर रोड
    हडपसर पुणे 411013
    9850075951
    prakashgorde69@gmail.com

  • Subhash fatkar on 2018-07-25 20:38:40

    My saregama caravan bty. not getting charge. I am leaving at surat. Is there any service center at surat. Date of purchase January 2018.do need ful

  • Mr
    Manohar Gurha on 2018-08-23 20:27:56

    I purchase a CARAVAN with remote seven months back from CROMA NOIDA. Nowit is not functioning well if I want tolisten Rafi it shall sing jagjit sing if lata then it will sing sufi all totally disdurbed. help me in getting thesame in order

  • Carvan complaint
    Sushil joshi on 2018-09-04 22:02:49

    Power button of Carvan not function It is loose contact of push power button

  • Carvaan complaint
    Sushil joshi on 2018-09-04 22:19:25

    Power button malfunction and loose contact of power push button

  • battery
    Jajjara Abhishek on 2018-09-05 17:48:21

    My mobile techno in1 charging decreasing fastly

  • Radio issue
    Dr Sridhar SM on 2018-09-10 20:59:20

    The display is dimmed, charging is slow and incomplete.
    The voice quality has also deteriorated
    Request to earliest rectification

  • Charger saket
    Bimal prakash on 2018-09-11 18:16:33

    My sa re ga ma set getting no charge. Charger saket is I think loose.

  • Carvaan SC02 purchased in Feb 18
    MADHAVRAO NARAYAN KULKARNI on 2018-09-16 00:04:17

    Dear Sir / Madam ,
    I have purchased Saregama Carvaan on Feb 3 , 2018 online. I am facing a problem of no charge of batteries and no sound output . As a result it's non functional since last three months .

    It was purchased with great hope to enjoy seamless original soundtracks . My calls on toll free number did not yield any positive outcome . Sincere request is to make it workable ASAP or give me a free replacement or get it back . Some of my friends who are interested in purchasing new one asking for its performance but I am forced to be tight lipped .

    Really not understand how to get a way out off this situation . Pl respond with some firm solution.

    With Sincere Regards ,
    Madhav Kulkarni

  • Saregama Caravan start button not working
    Rohit Bharadkar on 2018-09-17 10:26:08

    I have purchased saregama caravan 4 months back. I am facing starting button problem as it is not working and caravan is unable to switched on. I tried to contact your customer care but unable to reach them. Kindly advise

  • red indicator not showing and battery not charging
    dr n b gupta on 2018-09-27 19:39:58

    charging of battery is not possible

  • SAREGAMA CARAVAAN -HINDI
    R SHANKER on 2018-10-02 22:00:53

    in the artist one song is stuck ...Dil Deewana ....no other song is playing
    purchased only in the month of june 2018.
    Please let me know service centre in bangalore

  • Carvaan
    Advocate sakle on 2018-10-07 13:26:10

    Our carvaan model not work properly when i staer device display usb connected and not play

  • Carvaan
    Advocate sakle on 2018-10-07 13:27:03

    Our carvaan model not work properly when i staer device display usb connected and not play

  • Sa. re ga ma caravan. Hindi.
    Anil Shantaram Patkar. on 2018-10-08 16:36:37

    I stay at Kolhapur & the product has been purchased from Pune. The Charger wire which plugs the main equipment is non functional. The equipment can't be used as same is not charged. Please guide me.
    Thanks.
    Prompt response awaited.

  • Send Tracking ID
    Aanal Jani on 2018-10-19 14:00:25

    Have send caravan for repair on 11/10/2018 but didnt recd tracking ID.

  • complaint: Not working
    J K PATTNAIK on 2018-10-20 14:01:16

    The radio developed problem within minutes of its first operation. The customer care executive told yesterday19.10.2018) that my complaint would be registered.
    Should I rely on him because I haven't yet received any communication, not even acknowledgement of my complaint. My mob no as well as email id was noted by the customer care executive.
    May I request you to respond to me.
    Regards

  • Disturbing and noisy sound in my set, caravan Bengali , serial no.who 11830131
    Alokananda Halder on 2018-10-26 13:15:37

    I purchased carvaan 'who 1183013103296 on 17th April, 2018. Since then there has been a noisy and disturbing sound overlapping the prevailing songs marring my happiness as well as your reputation. I contacted Mr. Rahul Kumar about two months ago and he promised to send an engineer to look into the matter, but none has turn up till date. Today I have rang him and just has told a single word,OK, and prefers to not respond at my repeated phone calls like a very indecent manner.

  • Repair or replacement under warranty.
    Anand Patankar on 2018-10-27 12:29:38

    Charging port is extremely weak.Broke and dropped off inside. Can not engage charging cable.

  • Gohil Balvant on 2018-11-04 15:56:33

    sir i have purchasea saregama mini
    but radio set charging point not working so how can i give it in repair.now in warranty period

  • Charging point not working
    Mishka ferwani on 2018-11-12 21:53:10

    Dear sir mini carvaan charging point not working. Carvaan is under warranty plz help me to change or repair.

  • not charging
    Sunita kataria on 2018-11-13 19:19:47

    I purchased saregama on February 2018 now its charging system is not working.

  • Not working properly
    Puja jha on 2018-11-14 19:55:09

    Whatever song I play it's continuation change atomically without any remand.
    So please check my radio properly.

  • Birthday ka gift dil tod gya
    Meetu gupta on 2018-11-16 12:15:36

    Hello sir
    mein apne papa ko gift karne ke liye 11 november 2018 ko nya radio khrida or wo 13 november se chal nhi raha.customer care pe call nhi lg raha .pls check karaye.