Complaints

  • Booking issue
    srikanth on 2017-03-09 08:23:04

    I need to book tickets from chennai to vijayawada but by mistake i booked from vijayawada to Chennai. Can u please cancel my booking and refund my money.

  • Narendra porwal on 2017-11-01 10:09:24

    Today I was traveling from Bangalore to ananthpurm ticket number TN A57684 the bus was stop in middle of the road and loaded flowers the person loading flower were very rude and lot of time was wasted please check into this matter

  • Narendra porwal on 2017-11-01 18:37:31

    Traveling back from ananthpurm to Bangalore ticket number TNA36741 one rupee was not given by ticket conductor even on demand take this matter very seriously

  • Ticket
    Ananthaiah on 2018-01-12 12:40:13

    Ticket not booking confirmation pls

  • Sound solution
    Eswar on 2018-04-04 06:57:16

    In tha gajuwaka depo buses have heavy horens,they don't follow sound polution rules ,2-04-2018 this day I find a bus ,tha bus driver was countunessly playing horn,bus no:-ap28z1421,and this depo also don't care about air polution,bus drivers are public survents ,but they don't feel that

  • Bus delay
    kumar raju on 2018-05-02 17:55:42

    Sir
    Actual bus time 4pm but it comes 5pm. 1hr late . Driver working also very slow. 10 or 15min delay ok but 1hr is toomuch pls be maintain time. Now india develope in all aspects. Its show our apsrtc administration.

    pls followup

    Bus no 23903 RVPM TO VSP

  • Complaint about APSRTC
    Madhavi on 2018-05-05 02:00:04

    On 04th May 2018, i was traveled from Gandipalem to Bengaluru service number 5212. This bus condition was not good and Tyre was blasted when we were traveling. Udayagiri RTC depot Manager not at all interesting to take any complaint from the passengers. not providing the good service to the passengers and collecting more money from passengers. And also when there is a season Drivers encourage to the people to travel more than the capacity of the bus. Please look in to this issue make it to correct it ASAP.

  • confirmation of ticket booking
    NALAMOTHU MEGHANA REDDY on 2018-06-01 12:21:28

    i didn't got confirmation of ticket booking yet i lost my money

  • Driver issue amalapuram
    A.naresh on 2018-06-02 09:50:32

    Sir yesterday I traveled kakinada to amalapuram nonstop service bus.this is a rented bus.suddenly iam suffering stomach pain at anatavaram village I request to driver for stop the bus, but bus driver is talking very irrespective words and don't stop the bus,what is this rules sir.immediately I contact dipo manager ,he says this is engage bus not a apsrtc. Bus no-ap29z1234,date:1/6/18,time 16:58:30.

  • MISS TIME OF BUSSES
    B.AKKU NAIDU on 2018-06-02 17:56:32

    The busese are too late ....
    Especially 55 D. To day no buses up to devarapalli afeter 5 pm.

  • Wallet money
    Nagendra on 2018-06-15 22:20:45

    My wallet money add but not successfull this is not first time three times face this problem and money no add in my account and customer help lines also busy

  • Kanipakam bus 7 45 Am
    Jyothinadh on 2018-06-24 09:02:33

    In online the bus route showing madipetlapali but they are moving via Gopala Krishna Puram.It is very important comfortable for passengers or else please change the route map in online and assign correct route
    Thanking you sir

  • Missing parcel
    Habibulla on 2018-07-03 18:33:30

    Sir I booked one parcel from hyd mgbs to kurnool bustand having car bearing and break pads which is cost of 7000 on 30-06-2018.now it did not reached to kurnool.plz fine my parcel.they are very careless drivers also careless.

  • GST no
    karunanithi on 2018-07-17 13:40:05

    Dear sir/Madam,

    Please provide me the GST no .of APSRTC

    i have booked the ticket .

    i need to claim the same

  • Bus timings
    Devendra reddy on 2018-07-22 20:57:53

    I am basically from piler(517214) I usually travel to Bengaluru twice in a week i.e Saturday and Sunday not only myself almost all 500people are traveling from piler to Bangalore in Saturday's and Sundays,we don't have certain bus facilities to travel..not only myself so many are facing this problem ,APSRTC in necessarily provide service at working days even there are no passenges at all, please take it as a request and resolve the issue as soon as possible and provide some extra buses during sat and Sundays..even you can enquire about the problem..provide service in this route.
    Thank you
    9533403895

  • Complaint on worst bus service levels of parvathipuram depot
    Jeevan kumar meegada on 2018-08-02 16:17:18

    I am journey today from visakhapatnam to parvathipuram in ultra deluxe service bus(bus no:ap35z0164).the bus was starting at visakhapatnam 1pm and reached parvathipuram 5pm.it's too bad because normal express service is take minimum 3&half hours to reach parvathipuram.and actually the bus is 3 stop service but the bus stopped 4 stops.please find issues and improve your service levels

  • Bus ticket
    Sangeetha on 2018-08-10 08:40:41

    Bus ticket was confirmed payment will be successful but no message have not received

  • Query regarding service 3822
    Ramya on 2018-08-23 14:12:55

    Will the service 3822 go to jaggaiahpet bus stand or the stop is on the highway? For all other services it was mentioned jaggaiahpet highway but for 3822 it's mentioned jaggaiahpet so can you please confirm if the service 3822 goes to jaggaiahpet busstand or not?

  • Complaint on Driver for not Informing us regarding the bus booking tickets and Please Refund back the amount
    Nanda Divya sv on 2018-08-27 10:45:56

    We have booked three tickets from Nellore to Bangalore on 26/08/2018 and the ticket amount is RS 1665
    and bus time 07:30 to 16:59 hrs, on 26/08/2018 three tickets in which the three seats are between we have booked
    But Driver didn't called us and moved the bus without calling and Informing also, and we went to the boarding point and has missed the bus.

    I am raising complaint on the Bus and Driver also and the details are given below

    Driver Information

    Service No 5081 (NLR - BNG)
    Driver Name SDRIYAZ
    Mobile Number 8106964824
    Journey Date 26/08/2018

    Please take action on this Bus Driver and Bus Service Number.

    Here, I am Requesting you please give the Refund amount of RS 1665 because of with out calling and Informing the Driver has moved the bus so we have missed the Bus.

    Please verify with this details and log a complaint on this bus service and Driver and I am Requesting you please Refund back the amount because it is very big amount.

    Please Refund back the amount asap, and verify the Complaint and Please check and reply also.

    Regards,
    Nanda Divya
    8897223329
    nandadivya1994@gmail.com

  • Tickets login problem
    Borra karthik babu on 2018-09-10 16:35:16

    My account login problem.... i forget my password ...and user name also.....

  • 4119 Bengaluru to Vijayawada complaint
    A.Padmavathi on 2018-09-25 07:32:47

    Travelled from Bengaluru to Salamander on 23.09.2018. TNA12345.1645BGLR. Conductor behaviour was bad.Did not help in getting a seat being lonely lady. Objected for opening the window. Proper training required for him.

  • Conductor ప్రవర్తన బాగోలేదు
    Kathi Nageswararao on 2018-09-27 14:56:35

    పొదిలి బస్ స్టాప్ నందు ఈరోజు ఉదయం ఎనిమిది గంటల 15 నిమిషాలకు బస్ నంబర్ 27Z0137 నందు నా తల్లిదండ్రులు కత్తి జెర్మియా వికలాంగులు బస్ పాస్ ఐడి నెంబర్Gdlr-id6543328<>61/0092846 కలిగిన మా తండ్రి మా అమ్మతో కలిసి పొదిలి నుండి బేస్తవారపేట రావడానికి బస్సు ఎక్కి నారు నారు అయితే దొర ప్రయాణికులకు 50% డిస్చార్జ్ తీసుకోవాల్సిందిగా ఈ బస్ పాస్ చెల్లదు ఇది ఒక్కరికి మాత్రమే అని గొడవకు దిగి తోటి ప్రయాణికులను అవమానకరంగా మా తల్లిదండ్రులు మాట్లాడి నారు అని మాకు తెలిపారు ఈ విషయమై సంబంధిత కండక్టర్ కి ప్రయాణికులతో మాట్లాడే విధానం పై శిక్షణ ఇస్తారని కోరుచున్నాను

  • Complaint
    Suresh on 2018-10-09 09:30:24

    Dear sir
    We have travelled annavaram from rtc complex to annavaram the driver have collected the amount of rs 2000 and he didn't give the change we have collected his phone number and we called but he was not responding

  • I want ticket number
    Manidhar on 2018-10-17 22:35:15

    I am booked in 1445 service number at 11.09.2018 so I don't received ticket number asap

  • Vanitha card
    Venkatesh on 2018-10-27 06:50:43

    The Bus Number AP03Z5159 date(27/10/2018) CHITTOOR TO THUMBAPALYAM. So have to travel chittoor to vankaravaripalli and I have vanitha card 215447 and I told to conductor I have a card and I showed but she told card is not acceptabl ticket mistion not working it is showing 500 I have understand but people who will not educated those Will not understand please my umble request sir/madam do the need full.

  • Complaint
    Raju on 2018-10-28 20:19:29

    Anakapalli to Visakhapatnam 500/500y bus driver s not a stops please stop name list

  • Conductor is irresponsible
    Yerragorla Narasamma on 2018-12-03 21:34:34

    Service no 6892 from Puttaparthito jbs my pickup in point is Puttaparthi but I was delay 2 mts so conductor left me and he didn't called me .then I called apart help line number they told me come to next stoping point . I reached my bus in next stop then I asked conductor why you didn't call me so he is telling false that he called 2 times and my phone was switched off. So my request is as a condutor he should call passenger and he should not speak wrongly

  • Not massaged and not called, not information apsrtc waste bus
    NAVEEN N on 2018-12-21 23:22:54

    Waste bus in the south indian

  • No lighting in the bus complex
    S.govindu on 2018-12-27 18:40:42

    Kottavalasa bus complex inside will not working tubelights.hear totally dark.so many passenger suffering.Hear nobody RTC staff will not available.so pls rectify this problem as soon as possible

  • Bus jurrney .problem
    CH RAVITEJA on 2019-01-10 10:58:30

    Hello sir and madam.iam.daly. Going on. CHIRALA to narasaraopeta chilakaluripeta..BUSs.no..no of buss. In CHIRALA depo. And.peta.depo.buss times Chirala n u n c h i Pete. Vile prajalu chala problems face chasthunaru..plz.

  • Printed Ticket for journey
    B Vamsikrishna on 2019-01-17 19:16:33

    I have booked ticket on 20/01/2019 through online booking from Vijayawada to Hyderabad Service no.4107,for INDRA cost of Rs.545. Please send duplicate print for journey.Seat no.38.

  • E-payment success but ticket not confirmed
    Kumaresan on 2019-02-09 20:56:21

    This is regard booked ticket from Vijayawada to Chennai,payment order reference number 3035296734 and EBS payment id 122900529 which is successful but ticket is not confirmed.. When I checked with APSRTC customer care amount is not processed so it will revert to bank account.When I cross checked with my bank person he stats that amount already debited which can't process from bank side.. So apsrtc plz make sure my amount 1776 should reflect back to my account as per bank norms.. Now I booked new ticket to continue my journey..
    Regards
    Kumaresan

  • Proddutur to chennai buses issue
    Lalitha on 2019-03-31 11:29:56

    Hi Team,

    Requesting you to kindly please add one more proddutur to chennai bus services at afternoon timings so that will reach chennai at night. There is no service available at afternoon and facing travelling issues because of this. Kindly requesting you to provide services atleast on occasions & weekend.

    Hope you consider my request and provide services as soon as possible.

    Thanks in advance!!

    Regards,
    Lalitha B

  • Driver issue
    Hemanth kumar on 2019-04-13 02:11:24

    Hi my name is Hemanth kumar on 12/4/2019 travelling to kakinada the issue has started in ongole actually ihave book one seat for ladies beside her should sit one lady only but the driver has boarding the other persons to sitAnd he is telling to go sit in front how can he tell like that idontknow this is what apart is taking care of passengers .THE DRIVER name is P RAGHUNATH and his behavior was worst and he is telling that whom ever you want to tell tellthem like that he is giving rlp ihope this complaint should take action before I departure in kakinada srvcNo:2640,Busno:29Z2826

  • Refund settle ment
    B venkata krishna on 2019-04-17 21:41:13

    U will not pay the refund amount of ticket cancellation

  • your staff misbehaving with passengers
    BANDARUPALLI VENUGOPALA RAO on 2019-06-10 10:08:26

    Respectsed Sir
    Your Macherla depo bus staff both driver and conductor misbehaved with me and also they are answering in a filthy language before the other passenger. I felt very guilty and mentally stressed. In this regard you go through my complaint . please give us your email and phone number of macherla depo Manager and also staff who worked from 8.30 am to 10.am from guntur to macherla on date:10/06/2019.

    My contact number is:8008499331
    My email is :venugopalbandari09@gmail.com

  • Bus not stopping
    Bhulakshmi on 2019-07-09 16:48:20

    Palle velugu bus not stopping we have staff request in nimra hospital. But no bus stop I have bus pass what I will do everyday I use to go my own money my bus pass no use but I payed money plz understand my situation

  • Rude behavior of driver
    Giridhar on 2019-08-01 18:10:08

    Not stopping at bus stop old iti junction visakhapatnam 530007
    Bus number 28H time around 5.45pm wasting of my time

  • Parcel not delivey
    Jahangeer on 2019-08-03 07:46:02

    My parcel track number 9510219.
    Parcel booked in guntur to kurnool.

  • BUS DELAY
    RAMESH on 2019-08-07 10:35:33

    Sir I boarded an ultra deluxe bus with number TNA45406,WITH driver number 601170,with conductor number 602921 in SOMPETA BUS STAND at 7:19:19am on 07th August 2019.The bus arrived PALASA at 8:50am it's taking so much delay and I delayed for my duty and I asked the driver about the delay and he replied in irrespective manner you can check the trip details on APSRTC LIVE TRACK APP the two particular stops between SOMPETA to PALASA.

  • BUS DELAY
    RAMESH on 2019-08-07 10:40:43

    Sir I boarded an ultra deluxe bus with number TNA45406,WITH driver number 601170,with conductor number 602921 in SOMPETA BUS STAND at 7:19:19am on 07th August 2019.The bus arrived PALASA at 8:50am it's taking so much delay and I delayed for my duty and I asked the driver about the delay and he replied in irrespective manner you can check the trip details on APSRTC LIVE TRACK APP the two particular stops between SOMPETA to PALASA.

  • Complaint against conductor
    G.rajakumari on 2019-08-11 06:48:08

    Bus no Ap07z0072.today I travelled in that bus.that time the conductor in the bus is not allowing the vegetable sellers who are carrying baskets with vegetables.

  • Taking more than their charge
    Yaswanth on 2019-09-03 18:32:17

    Dear sir,
    Iam yaswanth in A.P state in Kurnnol district, nandyal taking more charges to bus pass student plz take reaction on them,
    Thank

  • Casual driving with no time limit
    P r dash on 2019-09-12 21:06:22

    Dear sir
    While coming from kakinada now on VP no2819.leave kkd at 5.15pm
    15 minutes late.
    Casual driving
    Lack of knowledge regarding breack use
    No plans for time adjustment
    Non proffesnal harassed driving make our return trip heel.

  • Keeping headphones in ears and driving harshly and recklessly.
    M. Sreenath on 2019-09-21 13:29:14

    Rash driving in opposite way near sk university
    Buss number ap04 TX 2299.

  • Complaint for conductor
    Y Sunil Kumar on 2019-10-08 20:52:45

    The complaint is .I am going to ramagiri , anantapur to hindupur bus I catched I was giving 100/- rupees the conductor was saying rudely we have no change get down and take the change after u will come he was rudely respond the passengers

  • Refund amount
    Raju taneeru on 2019-10-10 12:18:12

    I booked two tickets 8.10.2019 date some one reason i cancelle my ticket with in 10 mins service no 5909 OGL-JBS AMOUNT IS NOT RECEIVED ME till

  • Driver careless
    S. Kumar on 2019-10-29 11:34:28

    Hi sir am from kurnool my name is kumar am a student driver behavior with passenger is so rude when he was driving he smoking
    Thank u sir plzz investigate this issue

  • Drink and drive
    Hari on 2019-12-08 13:51:15

    Rtc bus drivers and conductors was behaviour very rude and buses was not stop in bus stops. They talking very rude. Don't repeate this. If you are repeated this behavior that's effect to all your staff and bad goodwill to entire sector.

    The bus no 5564 on 7/12/19 at 12.00 the bus driver try to beet me if u have any doubt pls check with camera for more clarification and they used bad words also front of passanger after the i call to customer care she told to given phone to driver but they not ready to speak .

    I think he was drink to drive because he speaking like even conductor also like that only .

    If i say anything worng r driver say anything wrong but camera is showing reyalyality only pls take action on the driver other i Will send this matter to all news papers

  • Driver Behaviour is not good
    S Praveen kumar on 2019-12-14 19:37:57

    Bus number Ap03z0241 kuppam depot 13/12/2019 night tirupati to krishnagi bus. Due to driver misbehaviour the passengers travelling in bus are facing problems. I complained to DM in kuppam depot but he is not responding to my calls, and even I also called tirupati RM but there is no response, plz take immediate action on these three peoples.