Complaints

  • where is my parcel
    DR PEDDIRAJU on 2017-11-08 21:18:30

    booking dt 3/11/2017
    traking no H76802016

    bhimavaram to noida

  • Not received parcel
    Pooja gupta on 2017-11-13 11:22:19

    Z46004115 not updated from november

  • statues
    vijaykumar on 2017-11-27 14:02:38

    Z44963646 not updated statues,
    not reach my courier Jodhpur to telangana pin 505209

  • Complaints
    jyoti sharma on 2017-11-29 15:41:21

    Pls. update abt our document.

    Z45395324

  • 33004444
    LIRISHA SAMMETA on 2017-12-26 17:32:31

    from morning to evening i am dialing to the number 33004444 ( Hyderabad) number no one is picking up my call i dont no whether the number is working or not i tried nearly n number times to connect with them related to my courier which was wrong displaced. worst service

  • Bad service
    Sanket Electronics on 2017-12-29 13:54:56

    My.one parcel despatch from mumbai on 27/12/2017 (docket no. M62096512) until today on 29/12/2017 no any progress i continues calling your dighi (pune) office but nobody receiving our call (020-65113999)
    From mumbai to pune other courier delivered parcel next day
    Awaiting your early feedback at any cost i have required parcel today
    My. Mobile no. Is 8956767686

  • consignment not yet deleivered
    Ranjita Singh on 2018-01-03 17:31:05

    It was little emergency that is why I book in express service and it was assured that it will be delivered by 2nd jan 2018 as it was booked on 30th Dec 2017
    today is 3rd jan but not yet delivered what is the used of paying extra amount

    refund my amount otherwise i will go to social media


    consig no. V40683758

  • Case10636327: Acknowledgement for Pre Alert Unresolved Cases Z51201971
    Imran Khan on 2018-02-09 10:49:50

    Dear Sir/ Madam

    I have done complaint yesterday . That my packet Z51201971 not showing on the net

    Now it is booked and showing in Net.

    Please confirmed when it will be delivered
    Very poor service

    I have booked on 6th and 9th it has showing it is was forwarded from delhi

    There is a important document of taekwondo for child . Which we are supposed to give on time

    Please support us and waiting for your response on this matter

  • chetan mehta on 2018-02-09 15:33:45

    courier booked on 2.2.18 from amritsar court road branch for mumbai m/s. guru ashishexim p.ltd. courier no. v44671557 still not received .

  • mr
    chetan mehta on 2018-02-09 16:42:22

    Dear Sir,
    I sent the courier on 02.02.18 Till now the courier is not delivered .Consignment status is V44671557. Status is Could not found.
    As a argent Documents.Kindly look into matter.

    Regards.
    Chetan Mehta
    Mob: 9831297381
    Kolkata

  • Dear sir I send the curier dt 02-02-2018 Patna, courier no. K04912372
    Jagannath kumar on 2018-02-12 13:14:48

    Do not dispatch the courier

  • Consignment not received
    M S Sudharshan on 2018-02-12 14:22:24

    On 5th Feb 2018 my colleague sent one box with DTDC courier D41556888 from Cochin ..it has reached Blr ,later it has been sent to Salem.while tracking I came to know..pl check and deliver the same immediately

  • courier delivered in other hands
    Jasjeet Singh on 2018-02-19 13:27:07

    My complaint is against of carelessly delivering my courier in other hands without even calling me once.My courier was deliverd on 2nd of feburary and today is 19 and m nit geting it now.The delivery boy delivery it to a man name Amit kumar and after a prolonged investigation I found out that there is no one present of such name in my headquarters and that courier contain my essential and original official document. And as m calling to dtdc office of mangalore They are not attending the call.So plzz do me a favour.and take necessary action against that manager of respected branch. .My contact number-9513871920..I wish u inform me something. Thank u

  • Courier delay
    D.sudha on 2018-03-07 06:48:17

    My courier is booked on Feb 28 from Varanasi D40984478.my courier yet not received,same date courier I received from other courier agency,through this courier Daley I faced lot of problems and loss

  • D41909358
    jeevan on 2018-03-27 14:32:14

    Hi DTDC Courier team,

    D41909358.
    I am very much sad to inform you that my parcel stolen by DTDC employers. This package booked by Wholesaler Chauhan Brothers, Surat to my Shop Veen’s Fashion worth of Rs 20563 including GST Rs 953 and Courier charges Rs 550.

    On 7th March it was booked and from 9th march I was keep on fallow up with Puttur Branch (9885798919) Keep on saying today it will come and tomorrow it will come. Again Sunday I called first he said on today’s load it will come again Monday morning I called he said today it will come Tuesday and Wednesday same repeated. When I called on Thursday he said packet is at Tirupathi branch and it is Damaged and he gave tirupathi branch phone number (9849999819) he said due to huge material dump it is damaged and I asked him there is no such material which is damageable all are Ladies dresses and inners Leggings that packet may be packed with silver tape until unless someone open the parcel it won, t tare and he said afternoon he will check and update please send me Docket number I messaged him. Evening when I called him he not even responded and said I am busy and I said I will complain. Again I called puttur branch and asked about my courier and I fought with him than he said Tirupati branch mentioned that packet Delivered on 13th march without sending to puttur branch and no such damage of parcel only little bit tared in one corner I will deliver to you and I said if all material is there than only I will receive and he bought without LR copy no Invoice copy I have refused to take the Delivery he said he will return. (Please refer the screenshots below how they gave parcel). I checked and noticed that only 70 items instead of 130 items.
    I have paid to the wholesaler Rs 20563. Kindly assist me on this who will be the responsible for this.


    From –
    Surat
    Wholesaler -Chauhan Brothers, Surat. By Chetan 7888108881 Booked by Praveen 9327536199 9737576639.

    To -
    Puttur , Chittoor Dist, Andhrapradesh.
    Veena’s Fashion, TB Road Puttur. Jeevan – 9600085834

  • Bad service
    Dr. Samiksha rana on 2018-04-07 20:30:26

    I regret to inform you that I am highly dissatisfied and disappointed by the services provided by Dtdc. I couriered from dehradun to Delhi yesterday via consignment on urgent basis. I paid the amount of rupees 220 for delivery within one day.
    But unfortunately the consignment was not delivered and on calling the Dtdc defence colony dda complex office in Delhi I was told that it will be delivered on Monday and that I should waste the time of the person I paid the money too. 
    Please answer this question of mine, 
    Why did I pay the money for the services if I had to do the needful myself. 

    Kindly register my complaint and kindly refund my money for urgent services.

    Regards
    Dr. Samiksha Rana

    Ps- I don't think you are serious about customer support as I tried emailing and your email doesn't exist

  • service
    Mukesh Kumar Mewara on 2018-04-26 13:18:37

    My courier has been reached to jodhpur since 5 days
    But till days i did not get my parcel yet
    Also they are not responding my call

    Plz help me out in this matter
    No-K10102794


    Name - Mukesh kumar mewara
    Mo-9024210571
    9829149030

  • No Telephone calls attended
    Trans Enterprises on 2018-04-27 11:14:41

    This is reg.Courier no M64336618, dt 20.4.18,Till now not delivered.
    All telephones tried more than 20 times from yesterday.
    Not lifted.
    Very bad response.
    Not expected this kind of behavior from such a reputed organization.
    Employees are deteriorating Company reputation
    My Mobile 9840576349

  • complaint of courier center for wrong delivery
    Bhupender Singh on 2018-04-30 12:06:58

    sir, my order number Z59686673 is not delivered till now that's 30th April. please take some legal action and delivered my parcel on right address as soon as possible.

    Regards
    Bhupender Singh
    65/26 Jawahar Nagar
    Near Gautam School, Sonipat (Harayna)
    Ph. 7404114390

  • DTDC courier at its worst experience
    Nancy Kaur Chawla on 2018-05-07 13:37:01

    Had the worst experience with your services! Spending money for the speedy receiving of courier and receiving it after 4-5 days doesn't make sense at all and with all that misplacing my courier doesn't justify at all. I need an explanation to it or else i will escalate this matter.

  • Regarding Curriar boy rude and arrogant behavior
    Prashant Singh on 2018-05-12 12:06:16

    Dear Sir

    One of my parcel came from dtdc Curriar vishal nagar pune as i am our for working. Suddenly i got a call from your delivery boy regarding my Curriar then i said if Sombody is there then give otherwise give me later. Then he was talking in very arrogant manner also refused to come and asked me to come to office and collect the same. I am having very bad experience with dtdc Curriar. I will tell my company don't send thing through dtdc if dilivary people talk like this to your customer.

    Dilivary boy number-9518779383


    Regards

    Prashant

  • regarding delay service of dtdc uppal branch hyderabad
    sri venkateshwara medi promoters on 2018-05-15 12:43:06

    DEAR SIR
    WE HAD A CONSIGNMENT BOOKING FROM KALAAMB CONSIGNMENT NUMBER D41804139 DATE 08.05.18, BY TRACKING OUR COURIER WAS RECEIVED BY UPPAL BRANCH ON 12.05.18 ON TILL TODAY'S DATE 15.05.18 WE HAVEN'T RECEIVED OUR PARCEL WHAT WAS THE PROBLEM OF UPPAL BRANCH THIS IS TOO MUCH DELAY OF SERVICE OF THEM WE ARE NOT SATISFIED OF UR RESPONSE

  • courier not receiving
    mohd adnan on 2018-05-16 11:09:53

    its my 2 time i am not receiving my courier from dtdc so tell me this time where is my parcel asap

  • search for Dtdc _P45971725_Lucknow shipment
    prateek srivastava on 2018-05-17 21:51:42

    Dear DTDC team ,

    shipment no - P45971725
    My shipment was sent thru DTDC from Pune .
    And reached lucknow , and no body contacted me and showing on net - UNDELIVERED .
    This is very casual approach .

    My Contact No - 9335878787 , 7007455705 .

    Currently showing in Mahanagar office on 17th May .
    Kindly ask the person to contact me on 18 may , and delivered the document .


    Prateek Srivastava
    #9335878787
    #7007455705

  • courier not received
    shravanti k on 2018-05-23 15:13:11

    Courier sent from kothrud PUNE on 17/5/2018 to deliver at kharadhi PUNE. Docket No P45872287. I called dtdc office they told me already delivered. Tracking details showing unsuccessfully delivered at Viman Nagar PUNE but our deliverey address is kharadhi why they delivered in Viman nagar PUNE. I went to dtdc office they show me deliver details but their is no name and contact number and signature is different.
    Request for urgent delivered our courier.

    Regards
    Shravanti
    Contact no.8657578701

  • courier not received
    shravanti k on 2018-05-23 15:27:47

    Courier sent from kothrud PUNE on 17/5/2018 to deliver at kharadhi PUNE. Docket No P45872287. I called dtdc office they told me already delivered. Tracking details showing successfully delivered at Viman Nagar PUNE but our deliverey address is kharadhi why they delivered in Viman nagar PUNE. I went to dtdc office they show me deliver details but their is no name and contact number and signature is different.
    Request for urgent delivered our courier.

    Regards
    Shravanti

    Contact no.8657578701

  • COURIER NOT SENT
    JKXRAY&DIAGNOSTIC CENTRE on 2018-05-24 11:57:51

    DEAR SIR

    COURIER NOT SENT,I BOOKING THE DATE 22/5/18 CONSIGNMENT NO H80853265 PLEASE FORWARD SIR

  • Delay in shipment
    Avinash syan on 2018-05-26 14:58:29

    From this service which you given me maked sure that this DTDC is only a name not a brand and others competitors such as Maruti, first flight etc were perfect I Choosed wrong service provided will you tell me what the time to reach a shipment from jallandhar to ahmedabad ?? My tracking id z58763075 in this you will able
    To access all details it’s being sended on 22/5/2018 and I am receiving ok 26/5/2018 worth less for me 0 out of 5

  • Courier Not received
    Akash Ranjan on 2018-05-28 20:42:33

    Dear DTDC Team,

    My Consignment was arrived on Saturday (26-05-2018) at your fort branch Mumbai. It was a plus service. My address mention on courier was my office address, because that was the last Saturday of the month my office was totally closed. It was plus service, so i called to customer care number Mumbai branch and requested them to deliver my consignment on Monday morning (28-05-2108) and she said "ok will inform to fort branch they will deliver on Monday morning" i also received a msg for this too on my resister number that was mentioned in my address.

    When i reached on Monday morning (28-05-2018) office track my status i was shocked. Status was showing "your Consignment was delivered successfully on 26-05-2018 Saturday at 6:30 pm but that day my office was closed no one received any doc from DTDC.

    Today, i tried to call customer care executives, Fort branch manager Mumbai ( Rahul) and some one Seema from same branch. I request him to find out my consignment as soon as possible. But unfortunately on one ready give any response on this. They have no clue about consignment.

    Document is very very important for me and my company. If not able to submit that document on time, i will lose my job.

    My all details are mentioned below

    Consignment Number- V45675928
    Receiver Name- Akash Ranjan
    Address- Office No 24-A, 2nd Floor, Nariman Bhavan, Vk shah Marg, Nariman Point, 400021, Mumbai
    My contact Details- 8655335587

    One thing i want to say, difference between out for delivery and successfully delivery time was showing only 9 mints and from fort Mumbai to My office distance is aroung 2.5 km meters and it will easily take around 25 to 30 minutes to reached distance. That things showing some did something worng. And the worst part is no one responding on this seriously.

    Lastly, I would request you do something for this and deliver my document as soon as possible and please give your feedback on this asap. That Document was very important for me, if i don't get then i will lose my job.

  • B54529790
    Manoj Kumar agarwal on 2018-06-02 15:12:20

    Not delivered my packet till date,

  • Urgent Delivery of parcel docket no. I02591372
    Jitendra Pratap Singh on 2018-06-08 10:17:45

    Dear Team,
    we were supposed receive this parcel on 07.06.2018. asthis is most urgent. my entire site work is on hold due to this.
    Kindly give me your godown address. i ll pick it myself as i cant wait anymore.

    Kindly help.

    Regards,
    Jitendra
    7977914918

  • NOT DELIVER
    MANOJ KUMAR on 2018-06-12 13:37:37

    DEAR SIR

    DTDC PLUS DELHI TO KOTA
    POOR SERVICE COURIER NO-V46488568


    J N PAL
    9910214002
    01145540730

  • completely wet envelope
    HR assistance India on 2018-06-12 16:53:12

    Courier sent through docket no P46153191 dt 28.05.18 from Pune to Verna Goa was delivered today on 12.06.18 totally Wet which could not be readable.

    we need to send the docket again we will not bear the charges of the courier, as this is not acceptable from DtDc.
    please send your pick up boy tomorrow its very urgent

  • Dispatched problem
    Reena agrawal on 2018-06-20 09:22:53

    Docket no.B54849129 dt 11.6.18 from ponda goa to mhow ( M.P) is not dispatched till now .

  • lost vital documents
    priyanka dey on 2018-07-03 18:28:41

    Respected sir,
    I must need to say you that I have lost my vital documents which is from Bengaluru.

    I had seen that deliverd successfully but that is not in my hand kind help me to find that

    9874306404 my contact number tracking no- B55295996

  • Complaint-NOT GETTING DOC NO
    ASHOK SHARMA on 2018-07-06 09:29:29

    we are not getting receipt of courier in which DOC NO IS mentioned , it is on regular basis. PL HELP

    BREEZALIT GHAZIABAD 9810085397

  • Mr
    V vijay vardhan on 2018-07-08 10:07:53

    The DTDC consignment No.H09268614 dispatched from Hyderabad to Akurdi was not delivered to addressee i.e. Mr. puneet.Flat No. 301. Tulsani Heights. Green Park Society. Ekveera Gym Road. Akurdi. 411035. Online tracking shows 'delivered' wrongly. If the consignment is lying at Pimpri or. Satwade please send to Mr. Puneet DY Patil college Mob.No. 9665516120 or to above residential address.
    Kindly accord priority
    Puneet.V
    Flat 301 Tulsani Heights Akurdi.

  • Manager
    Dinesh Mishra on 2018-07-12 19:26:33

    A packet booked on 09.07.2018 by Roop Graphics, Maya Puri, Delhi was to be delivered to us at :
    STAR, SF-8, ABC Complex, 6 Quinton Road, Opp.
    Shubham Cinema, Lalbagh, Lucknow - 226001
    Mb. 9336222242

    Consignment No.is D44158026

    The packet is urgent.

    We have not received it yet.

    The service is unsatisfactory.
    We contacted the DTDC, Lucknow office only to receive a poor response.

    Please look into the matter and do the required at the earliest.

  • Delay deliver on dt day.
    Naba jyoti Saikia on 2018-07-21 14:33:27

    R/Sir,
    One most important instrument send kolkatta to Dibrugarh send kolkata dt 12/7/18 and recived Dibrugarh DTDC courier on dt 14/7/18 no any responses in your service on day why.pl checked the matter token no k13469546.

  • No tracking available for order even after 10 days
    Kamal Chaturvedi on 2018-07-22 11:56:49

    Hello,
    I gave my baggage to DHL Express in RajaRajeshwari Nagar, Bangalore on 12th July 2018, and I have not even been assigned a tracking number till now. I was also not given a consignment number, as I think that the branch person was illegally trying to ship my item.
    I opted for on-road mode, where I was supposed to get my items within 7 working days, and even after 10 days, I do not even have a tracking number. Is this what is expected from a global giant like DHL. Is this how you treat your customers? My name, mobile, and address are written below.
    Name: Kamal Chaturvedi
    Mobile: 8860148129
    Shipment Address: 115, Karishma Apartments, I.P. Extension, Delhi-110092

    Even the DHL express store person ignores my calls, and if sometimes he picks up, he gives random reasons and cuts the calls.

    Do respond to this complaint, and I want rapid action on my case, else I will go public.

    Regards,
    Kamal Chaturvedi

  • not deliver product
    dileep singh on 2018-07-23 13:42:57

    very bad service in dtdc company .

  • courier not received
    Gurjinder singh on 2018-07-23 17:27:29

    hello sir/Madam

    Sir i want to inform you, i have not received a courier dockate no is B55872885 Sir on tracking basis it's show person not available Sir please inform me how can i got that parcel.

    contact no
    7087999133

  • courier not delivered
    jayesh bhagat on 2018-07-31 19:28:08

    hello sir/Madam

    i am from neral maharashtra raigad pin cod 410101 Sir i want to inform you, i have not received a courier dockate no is Z66225582 Sir on tracking basis it's show succesfully delivered in kalyan bt my city neral 410101 Sir please inform me how can i got that parcel. whear is my parsel sir plse inform me

    contact no 8149507997

  • our parcel not received A41571721
    parveen sharma on 2018-08-02 11:17:21

    it is very urgent . please inform us about delivery date . thanks

  • very shlow working
    BUDHINATH JHA on 2018-08-09 11:08:46

    dear sir my awd no is d44970870
    this shipment booked is 3aug but not despatched navi mumbai hub .

  • K12370356
    Sanat Das on 2018-08-16 15:14:17

    Dear Sir,
    I was not hoping that such type of branded company could have done such type of mistake. Some of my important documents I had sent to Delhi by your courier. But your service is so careless still I can't believe. As per your mail I would like to get reimbursement against my parasols. Here given bellow were in my parasol.
    1. Adhar Card.
    2. Voter I'D card.
    4. PAN card
    5. Driving licence.
    3. One estimate and planing of new house construction .
    For geting above documents I want Rs. 20000 from you.
    I know 20000 rupees is very less for your company but to get these documents I need to take leave from my service, I want reimbursement against my leave, my transportation, official charges and my value able time. Hope you may understand my situation .

  • compleant of M68673937
    akash pawar siddha seeds pvt on 2018-08-20 17:46:24

    Dear Sir,


    Good Evening.
    I beg to state that Above Trcking No. M68673937 is miss placed so requested that The Correct Address is :-

    YOGESHWARA MACTCS LTD,
    D.NO. C-3-7-72,
    BESIDE LAXMI VILASH BANK,
    PANJAB CHOWK ADILABAD (9494825351)
    STATE:- TELANGANA

    Thank You.

  • Shipment not delivery last three days
    Navneet Makwana on 2018-08-23 10:49:21

    Dear Team,

    Document No. M69532056

    booking date is 18 aug. but till date not received and no any showing traking for out for delivery

    so please urgent basis
    Mob. no 9376824472

    very very bad service for your courier

  • Receive open courier
    Nimesh on 2018-08-23 15:33:08

    Dear team I m sending courier Allahabad to Katras Dhanbad but not recive pack courier
    Courier received open and 1 item is not in under packet

  • Complaint
    Mukul Gupta on 2018-08-24 11:22:38

    Why customer care personal not attending the phone? Have you recruited lazy and irresponsible persons in your team? My complaint no. is 12279237. If not contacted at the earliest, i may go to the consumer court against you.

    No one picking on the following numbers:

    129-4014494 and 08033004444