Complaint TS

  • Indraprastha Gas Limited [IGL] Customer Care, Complaint and Reviews - TS
    Pushpa Gopi on 2020-10-05 13:48:58

    Dear Sir,

    Sub : Twice Payment against BP NO.NO. 1000121512 of IGL invoice Number 100031700688 dtd 25.08.2020 through IndusInd Bank on 13.09.2020 for 542.44 INR + 542.44 INR.

    I have made payment against Invoice Number.: 100031700688 of BP No.1000121512 through IndusInd Bank on 13.09.2020 for 542.44 INR + 542.44 INR. on 13.09.2020 which needs to be refunded to the said Bank account or may please be adjusted in the next billing. Since the payment made through net transaction, it did not indicate me that the payment has already been made against the said bill. Payment confirmation receipt from the Bank Statement is attached for your necessary action and for the refund.

    1) 13 Sep 2020 VISA POS TXN Debit
    VISA POS TXN AT
    IN/INDRAPRASTHA
    GAS LIMITMUMBAI
    542.44

    2) 13 Sep 2020 VISA POS TXN Debit
    VISA POS TXN AT
    IN/INDRAPRASTHA
    GAS LIMITMUMBAI
    542.44
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    I request you to kindly refund one of the transaction's amount to my next billing cycle or can refund paying back to the Bank account from where I have paid or instruct me further.

    Regards
    Gopi
    Mob 9560207936