Complaint Worst service during vehicle delivery and after that also
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TVS Motor 24X7 Toll Free Helpline, Support & Complaint Email Address - Worst service during vehicle delivery and after that alsoAkshay Nikhil Topre on 2020-07-13 13:24:00
I buyed ntorq vehicle on 11February 2020 From Maharshtra Nagpur Indrayani Motors Situated Near Narendra nagar road nagpur..
First when i talked to Kapil kature the sales person he said for financing you will be charges 1200-1500 rs as a Documentation process.i agred with them.. Later while delivering the vehicle manager said 3500-4000 for documentation charges..
after that i booked the vehicle and dated them that i will collect vehicle on 11 feb at 5pm..we will see to finance or not on that day as i was able to give around 50000rs cash...
When i talked to manager about the vehicle delivery he said sir your vehicle is ready you can come to showroom to collect..i was late and i reached the showroom at 7pm...when i reached there the vehicle was not ready i have to wait for 1and half hr they tooked the vehicle in front of me for washing..the water was coming from mirror and vehicle was full we..this way i bring this vehicle at my home ...i wanted to gift my dad on his birthday..after this..the manager had made wrong bills even i had photo of that..manager calls recording sir your vehicle is ready with proper ribbions decoration..he lied to me...
After this i visited around 6times for number vehicle still they excused me all time..today when i visited to collect number plate they said the girl is on holiday..so i told them that i want now i had call from you showroom and i told them that i am coming on monday if she is not present to give number plate then its not my fault..then the showroom people started arguing with each other and they tooked 45min to give me number plate on my vehicle..
One more thing on 11feb vehicle delivery date the sales person kapil kature not received my call i had called him around 14-18times..
Even when i asked for insurance policy they even dont mail me nor they give me print copy.first time they told me that net problem and 2times printer problem...
When asked for service book they gave me book full of dust on that..
Please take proper action against them or else i have to forward the bills photos all call recordings of manager and kapil kature and the girl..on Nagpur facebook pages where 77000 peoples are following by headline
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