Complaint REGARDING STUDY

  • Byju’s Learning App Customer Care Toll Free Number Complaint Email Id & Office Address - REGARDING STUDY
    ARUN JASWANI on 2019-09-20 12:12:17

    TO
    BYJUS ONLINE STUDY


    ARUN JASWANI FATHER OF DIYA JASWANI PATHANKOT PUNJAB MOB NO. 9988552550 FILLED THIS COMPALAINTED AGAINTS BYJUS ON 20/09/2019
    BYJUS REPRESTATIVE SOURAV UPADHA VISITED MY HOUSE ON 10 JULY 2019 (APPROF) HE PROCESSED THE REGISTARATION AN YET FORM SIGNED BT ME
    STARTING THAT IT WAS REGISTRATION FORMALLY IN OUR MEETING . HE INSISTS ME SIR IF PURCHASE NOW IMMEDIATELY THEN I WILL GIVE U A BETTER
    DISCOUNT . I SAID NO PROBLAM I DNT WANT ANY DISCOUNT BUT I WILL PURCHASE AFTER FEW DAYS . BUT HE CONTINOUSLY FORCED AND TOLD SIR
    ACTULLY TRAIL PERIOD IS 15 DAYS , BUT I WILL GIVE YOU MORE DAYS FOR TRAIL IF YOU WANT TO DISCOUNTIOUS TO US NO PROBLAM WE WILL DO
    REFUND AND RETURN YOUR MONEY AND IF YOU DOUT CALL ME ANY TIME. ACCCORDINGLY WE HAVE ORDER BYUS TABLET LEARNING PROGRAM,
    AND WE ARE RESEVED THE PRODUCT IN OUR HAND AFTER 20 TO 25 DAYS AFTER USING THIS I AM NOT SATISFIED SO I REQUEST TO SOURAVH FOR
    RETURNED TO SAME.WE CALL TO COUSTOMER CARE NO. REGARDING RETURN PROCESERSHE .SHE WAS ALSO SAYING OK I WILL DO IT BUT THEN SHE IS ALSO
    NPT ATTENDING OUR CALLS .WE CALLED TO FINANCED TEAM THY SAY NO ITS CROSSED DAYS TRAIL MPERIOD THEN WE CANT DO ANYTHING FOR RETURN
    PROCESS .