Complaint Loan cancellation process is delayed

  • Byju’s Learning App Customer Care Toll Free Number Complaint Email Id & Office Address - Loan cancellation process is delayed
    Vaishali K on 2019-03-26 11:58:00

    I have taken byjus course for my daughter K Chandana & Sai Mahita. At the time of introduction, your representative Mr Hemanth informed that if we did not like the course, then it can be cancelled in 15 days and amount will be refunded. Due to some medical exigency, i was forced to cancel the the course. Since then Im continuously following up for cancellation but in vain. it is now 6 months since the installments are getting deducted but there is no proper response from Bjyu's end. Im sorry that incase if my complaint is not considered or heard .. then I will be forced to complaint outside legal bodies.. Hence request you to kindly help me in this regards

    Vaishali - 9490164742