Complaint NON-DELIVERY - C/N 103390367 dated 25/10/2018 ex-Pune to Raipur

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - NON-DELIVERY - C/N 103390367 dated 25/10/2018 ex-Pune to Raipur
    A Ray on 2018-11-19 12:43:07

    Dear all,
    Please reply to our trailing mail confirming the status of our goods. The matter has become extremely critical. How the consignment was not delivered in months’ time. Is it lost ? DTDC does not bother to reply, neither their Tracking shows any results. Is it the service level of their customer care.
    cc: Mr. Gupta, Veropower – We have dealt with you from the beginning. Obviously, we expected that you will take due attention till delivery of goods to consignee
    A Ray

    From: A Ray [mailto:a.ray@csc.in.net]
    Sent: Friday, November 16, 2018 12:00 PM
    To: 'customersupport@dtdc.com'
    Cc: sales@veropeindiasales.com; pkgupta@veropeindiasales.com
    Subject: NON-DELIVERY

    Hello, V V URGENT
    Our urgent consignment despatched from Pune to Raipur vide your C/N No. 103390367 dated 25/10/2018 [Copy attached] booked on door delivery basis was still not received by the consignee. MATTER IS EXTREMELY SERIOUS. Please check and revert immediately.

    Thanks & Regards,
    A Ray
    Chief Executive – Coordination
    Email: a.ray@csc.in.net; Cell: 9830010767



    Registered Office: City Office:
    Crane Service & Components Crane Service & Components
    Bisharpara, Kolkata 700158 8/54, East Mall Road, “Green Valley”
    Website: www.csc.in.net Ground Floor, Kolkata 700080