Complaint Worst service

  • Chennai Airtel Nodal Officer - Worst service
    Hari on 2018-03-13 23:10:58

    Dear Team - FYI vague issue with my airtel postpaid number suddenly my mobile number (9841200765 - postpaid ) changed to prepaid with a number - 7358053430. Balance is 0.00 so unable to make outbound call . Unable to connect with cust care person on . 121 and 198.
    I paid full amount and balance for my postpaid is nil. Why did my postpaid number converted to prepaid with a different number . Worst service need help on priority .