Complaint Electricity Bill Wrong

  • Uttarakhand Power Corporation Complaint & Customer Care Number - Electricity Bill Wrong
    Gurdit Singh on 2018-03-02 12:53:47

    Dear UPCL,

    Regarding service
    Connection no. CD22202231469.

    For the month of March the electricity bill as per the website is Rs.17,845 whereas the hardcopy that I received is Rs.240.

    Other than the official meter of UPCL ,there is one sub meter that I have installed for my reference purpose. The staff who had come for the reading, wrongly took sub meter's reading and generated the bill of Rs.17,845. On my intervention I told them to take the reading of the official meter , so they again generated the bill of Rs240 and handed it over to me.

    I also spoke to the customer care and they told me to write a formal complaint to UPCL.

    Request you to look into this matter and correct my bill of the website as well so that I can pay the same through on-line payment.

    Regards
    Gurdit Singh
    8750522485