Complaint Reluctance in exchanging ladies under garments
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D-Mart / Avenue Supermarts Customer Care, Complaint and Reviews - Reluctance in exchanging ladies under garmentsBANWARI Lal BAGARIA on 2018-01-11 00:13:41
It happened at your Panvel D'Mart store on 10/01/2018 at about 9.45PM when I visited your above store. Your customer executive refused to exchange a set of 3 ladies panties which were of synthetic and purchased on 8/1/18.He told me that these items are not exchanged or returned. He pointed towards an information painted outside on the wall. After a long discussion some other executive agreed to exchange.
This attitude of your store is very harassing to customer and gender bised as your store is exchanging gents baniyan without any hesitation. Further the information should be displayed in the common hall at some conscupious place.
Please look into the matter to avoid unnecessary arguments and inconvenience in future and revisit your exchange rules.
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