Indraprastha Gas Limited [IGL] Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/17/2017
IGL Customer Care Contact Number : +91 11 4607 4607

IGL Customer Care Address : IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, New Delhi District, Delhi, India - 110022

IGL Customer Care Number : +91 11 2617 1860

IGL Customer Care Toll Free Number : +91 11 2617 1921

IGL Customer Care Helpline Number : +91 11 2617 1863

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    Wrong Bill recieved by PREM KUMAR SINGHAL:

    (4 of 5)

    This is to intimate you that I have received wrong bill from IGL even though i am not using the PNG.
    My BPO num is:400242831 and 400434929
    The Bill is wrong so kindly cancell the amount .Also please stop my PNG asap

    new connection by Rajiv alagh:

    (4 of 5)

    dear sir

    few days back i applied new connection.but not clear about documents.from your side not help to me in any customer number.all no are busy or some transfer to other person.please clear to my query

    thanks

    Rajiv alagh

    9899704148

    IGL PNG pipeline-hazardous installation by BHANU PRATAP:

    (4 of 5)

    Dated : 12.7.2017
    Sir,

    IGL PNG pipeline is being installed in our society in a hazardous manner. The pipeline is being passed through the Electrical main lines, meter-case, main-switch of lift system, cctv camera & parking even after lodging my strong objection your officials (Mr Digvijay,Area incharge and Mr Upendra,site incharge) keeping in view the safety & security concerns. But the named officials are are proceeding whimsically int the matter keeping deaf ear to my complaints.
    I request to please you to please instruct the concerned officials to stop the work immediately to ensure the safety of my family and my house too. I also request that PNG pipeline should be installed from open root.
    Here I may reiterate that any threat to the life of my family and my house due to unwarranted and illegal installation of PNG pipeline in a hazardous manner, your company shall be solely responsible.
    Regards,

    (BHANU PRATAP)
    BP-4000470220
    D-152, LG Floor,
    FREEDOM FIGHTER ENCLAVE,
    IGNOU ROAD,
    NEW DELHI-110068

    BP no. 7000126376 by Mahesh Chandra Upadhyay:

    (4 of 5)

    ref. above title our PNG connection is not connected. Please arrange to do the needful as soon as possible and confirm
    we shall be highly obliged. regards
    Mahesh chandra Upadhyay, flat no. 30-C, New Shatabadipuram, Ghaziabad, U.P., India

    relocation of meter for BP no1000139280 by HARISH ANAND:

    (4 of 5)

    I have lodged a complaint on 4th vide no 9900715054 again on 10th vide 9900722952 and again on 12th vide no 9900722987 but till now my complaint is not attended and help line people say to lodge again
    harish

    Complaint by REWA RANI SINHA (BP No. 4000031951):

    (4 of 5)

    Ref: BP No. 4000031951

    Sir,
    I received a bill of Rs.588.61 vice your Invoice No. 1000200014000 dated 30. 06. 2017 that included an arrears of Rs. 264.13 & a late fine of Rs. 5.28 of May 16 Bill.

    It is to state that an amount of Rs 264.00 was paid vide IDBI cheque no. 302254 dt. 31.5.17 at IDBI Br. at Dwarka Sector 12B. The same was credited in your software by the Bank vide BDM Ref. No. 170531210799 dated 31.5.2017 - much before the due date of 06. 06. 2017.

    It is requested that the discrepancy in the bill is looked into and a correct bill waving the late fee and arrears is issued.

    Complaint by REWA RANI SINHA (BP No. 4000031951):

    (4 of 5)

    Ref: BP No. 4000031951

    Sir,
    I received a bill of Rs.588.61 vice your Invoice No. 1000200014000 dated 30. 06. 2017 that included an arrears of Rs. 264.13 & a late fine of Rs. 5.28 of May 16 Bill.

    It is to state that an amount of Rs 264.00 was paid vide IDBI cheque no. 302254 dt. 31.5.17 at IDBI Br. at Dwarka Sector 12B. The same was credited in your software by the Bank vide BDM Ref. No. 170531210799 dated 31.5.2017 - much before the due date of 06. 06. 2017.

    It is requested that the discrepancy in the bill is looked into and a correct bill waving the late fee and arrears is issued.

    Change for Residential Address by DULAR MING:

    (4 of 5)

    Change for Residential Address

    I inform you that may residential address has been given i.e. Type II/1, Ganga, Sch. ‘B’ President’s Estate, New Delhi for your necessary record instead of Type II/1, Tapti Apptt. Sch. ‘B’ President Estate, New Delhi. It is requested that the above mentioned the correct address of my house may be rectified.

    Dular Ming
    BP No. 1000137538
    Type II/1, Ganga, Sch. ‘B’
    President’s Estate,
    New Delhi- 110004

    No istallation of gas pipeline by Abhishek singhal:

    (4 of 5)

    Sir,
    As I had applied on 10 June 2017 for gas pipeline. I had given the cheque also but no information was there for the isntallation. Then I called the concerned person he asked about more documents which I had given to them but then also there is no installation of gas pipeline till now not even they returned my cheque.so please help me out .

    Meter Reading by Chandra Devi:

    (4 of 5)

    My BP NO. : 7000020798

    Please note my Meter reading as 437.295 on dated 22.08.2017 and advise to raise the bill and send on my email ID.

    Immediate Supply of New Connection by Nishant Malhotra:

    (4 of 5)

    Dear Sir/mam,

    I Nishant Malhotra have already booked your new gaspipeline connection at our residential address that is 6/105, 3rd floor back side subhash nagar, new delhi-27. But your gas pipeline services have not been started till yet from the last few months.

    So, i request you to start our new connection as soon as possible.

    Thank you,
    Nishnt Malhotra
    9718636797

    required B.P. NO. and PNG connection urgent by PRAVEEN CHANDRA BHARTIYA:

    (4 of 5)

    sir,
    I have submitted form for igl PNG connection as on date 22/08/2017

    but till now I have not recd any msg or mail of regarding BP NO.

    I urgently required connection for manage my home.

    acknowledgement details are as under:-

    name-PRAVEEN CHANDRA BHARTIYA

    R/O- 414/III SPG COMPLEX,DWARKA SECTOR-8

    cheque no. - 356822 DTD 21/08/2017 SBI

    Mob. no. - 08806821227
    mail Id - pcbhartiya@yahoo.co.in


    PSE look into the matter.solve my issue as soon as possible.

    provide soon BP No.

    for further process

    SHIFTING OF GAS CONNECTION TEMPORARILY TO ANOTHER FLAT by VIJAY KUMAR KAUL:

    (4 of 5)

    I have to shift to Flat No.619 from 622 Metro View Apptt. Sector 13 B, Dwarka New Delhi temporarily as flat No. 622 is under repairs.
    Please do the needful at the earliest possible

    FOR TEMPORARILY DISCONNECTION OF PNG CONNECTION by RAMESH BHAGCHANDANI:

    (4 of 5)

    Dear Sir,

    BP NO. 4000297767 - GROUND FLOOR

    I have sent following mail but regret no action has been taken. Kindly confirm if connection has been disconnected from outside my premises and no bill shall be sent to me.

    Since my tenant has shifted and we are not using gas, kindly disconnect connection temporatily for the time being. Shall inform you when required for restoration.

    Thanks,

    Ramesh Bhagchandani
    Ramesh Bhagchandani

    9811192446

    CHANGE OF NAME with I D B I by VEENA KUMAR KUMARI:

    (4 of 5)

    Sir/ madam
    Iam a customer with B P no--4000183709. While Iam getting bill with correct name and address. But I D B I bank still has the name from whose name PNG connection had been transfered in my name. I have paid the current bill of this P N G number but in the name of Sunil Baldeva. Kindly correct the record with I D B I . --Veena

    To change the spelling of my name by JAGDISH LAL:

    (4 of 5)

    My name in your record has been shown as Shri JAGDISH PAL instead of JAGDISH LAL. I requested to change my name by mail on 9.2.2017 and again on 20.4.2017. I also contacted you on customer care number and I was advised to again send the requisite documents so that the name spelling can be corrected. I have now again sent photocopy of Pen Card and AAdhar Card through e-mail. It is once again requested to correct the spelling of my name.

    Thanks.

    no supply of gas by sushil aggarwal:

    (4 of 5)

    no supply of png

    no supply of gas for bp no. 4000315743 by sushil aggarwal:

    (4 of 5)

    no supply of gas for bp no. 4000315743

    Make a fooled igl by Rachit timar:

    (4 of 5)

    bp no is 4000530271
    I had filled the forum for PNG gas on 14-07-2017 but there has not been any gas connections so far nor have there been any operation, 24 forum were filled with me.There is no answer to any form. We have a lot of gas problems. I think we are being fooled. Rachit tomar 9891081043

    BP No.1000059576 by PRISCA GOMES:

    (4 of 5)

    I have been trying to get in touch with your Customer Care but not been able to get in touch due to so many options and hassles.

    My gas connection has a slight leakage at the point where the suraksha pipe is connected to my gas stove. I would therefore request you to send some employee of yours to resolve the issue.

    I would also like to tell you that the phone number printed on the Bill of IGL is wrong. Please note that my Mobile No. is 9910273054. Please make the change.

    My residence, where I have the PNG connection is located, the address is as below:

    WG3, Xavier Apartments, Saraswati Vihar, Pitampura, Delhi-110034

    Kindly reply at the earliest.

    (Mrs.) Prisca Gomes

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