Calcutta Electric Supply Corporation [CESC] Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/18/2017
CESC Customer Care Contact Number : +91 22 2225 9157

CESC Customer Care Address : CESC House, Chowringhee Square, Kolkata, Kolkata District, West Bengal, India - 700001

CESC Customer Care Number : +91 22 2560 4049

CESC Customer Care Toll Free Number : 1860 500 1912

CESC Customer Care Helpline Number : +91 22 2225 9157

CESC Customer Care Query Number : +91 22 2225 9156

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    I went new metter by GANESH PARSAD SHAW:

    (4 of 5)

    Pl contact us I don't know what is posuder ... 9836225403

    Unfunctional Street Light by PARTHA SARATHI LAHIRI:

    (4 of 5)

    Street Light Electric Pole No 131/2/2 of Kumirjala Road PO MallikPara PS & City Serampore Dt. Hooghly, WB is unfunctional since One Year. Immediate repairing is requested.
    Thanks and regards.
    Yours Sincerely
    P S Lahiri. Deputy Commandant (Retd). BSF.

    Time schedule for metre reading. by Ashok kumar Sarkar:

    (4 of 5)

    Sir, I like to submit my openion in respect time schedule for metre reading. As earliear your representative/ officer visit the metre morning time i.e 8am to 10.30 appropriate but now a days your representative visit the metre after 10am it is probl to us because we are all engaged for other work service or business in that reason your representative can not seen the metre reading so pl.arrange visit the metre within 10 am.It is my request. Thanks.

    Time schedule for metre reading. by Ashok kumar Sarkar:

    (4 of 5)

    Sir, I like to submit my openion in respect time schedule for metre reading. As earliear your representative/ officer visit the metre morning time i.e 8am to 10.30 appropriate but now a days your representative visit the metre after 10am it is probl to us because we are all engaged for other work service or business in that reason your representative can not seen the metre reading so pl.arrange visit the metre within 10 am.It is my request. Thanks.

    by Janab sk Golam rasul:

    (4 of 5)

    Please update my mobile number is 9831115828
    My consumer no= 25053235001
    My customer Id- 25000411624

    customer id 47000825556 by SUBHENDU DAS:

    (4 of 5)

    To day 14/08/2017 i am present in my house.But sms coming to my mobile 14/08/2017 at 7.53am 9830116857 "we were unable to read your meter on 14/08/2017 as meter board was foundinaccessible".it is stranged me that no representative from CESC is coming.Pls lookafter the matter.

    by Bhajan kumar dey:

    (4 of 5)

    আমি Bhajan kumar dey mob 9477143828 cosumer no 49047135133 আমার মোবাইলে অন্য একটি বিলের মেসেজ আসে যার consumar no 49047135026 coustomer id 49000402301 অথচ আমার coustomer id জানা নেই। কিভাবে সমাধান হবে জানালে অথবা সমাধান করে দিলে ভালো হয়।

    Meter reading date. by Pradip mondal:

    (4 of 5)

    How could I know my electricity meter reading date?

    Unusual message by DEBABRATA SAHA:

    (4 of 5)

    I am not your consumer still message comes in my mobile no. 9474955512 during the last few days

    electricity bill by Md Ruhullah:

    (4 of 5)

    We are getting high amount of bill every month.I complained earlier regarding this but it seems that you guys are least bothered about.
    Request you to check this on priority as things are getting out my hands.

    Sub : Interruption of power supply by Tulsi Chandra Karmakar:

    (4 of 5)

    Dear Sir,

    This is to inform you that there is interruption of power supply at my residence:
    31E, Harisadhan Patwary Road,
    Eastern Park, P.O. Santoshpur,
    Kolkata - 700 075 (India)

    Please do the needful.

    Regards
    Tapash Karmakar

    Non receipt of payment for August, 2017 bill by CESC by ASOKE ROY:

    (4 of 5)

    This is to inform that Rs.1130/-has been debited from my UBI S/A No. 0494010263313 on 12.09.17 at 2.22 PM on account of Elect.Bill Payment for August 2017 to CESC through internet banking. I have received confirmation from UBI regarding successful transaction through the mobile message. Also, my bank Passbook shows the details.

    On enquiring, I came to know that the above Rs.1130/- has not been received by CESC neither I have received any information from the bank regarding cancellation of the transaction.

    Hence please let me know what actually has been happened to ensure my next course of action.

    Asoke Roy,
    Consumer ID: 48000492325/Consumer No: 48249071001
    Mob: 9831092661

    Bill payment by Bitasta bhattacharya:

    (4 of 5)

    Cust id: 1000600071
    Anil bhattacharjee.
    P.18 sarsuna main road.

    I am unable to pay bill as the system is not accepting my email id.
    The phone number noted on bill is invalid and needs to be changed.
    The phne should be 9376168802

    Excessive Bill by Dr. Pradip Kumar Ray:

    (4 of 5)

    Dear Sir,
    I like to inform you that today I received my ectric Bill through online vide Consumer No. 63225028026 & Customer ID 63000399575 & see the meter reading is 897, today i.e.,26.10.2017 at 12-30 Noon I saw my electric meter actually reading is 688 .

    Therefore, Check my meter and Send revised bill as early as possible.

    Thanking You,
    DR PRADIP KR RAY

    unbeliveable electric bill by Rama Subudhi:

    (4 of 5)

    I would like to inform that today i have received my electric bill vide consumer no. 67118072029 and customer id. 67000306493 and bill amount is Rs.88,100/-.It was unaccepted for me and I think cese joke with me.

    So, Your requested to recheck my meter and send me a correct bill as quick as possible.

    Thanking You.

    Your's faithfully
    Rama Subudhi
    M No.9681384004

    Con.no 762040430009 by Subhas Chandra Saha:

    (4 of 5)

    I have not received regularly the SMS such as meter reading date & time,due DT. Of bill payment etc.from my regd.mobile no.9883025620.pl.do the needful as early as possible.

    Con.no.76204044006 by Mithun saha:

    (4 of 5)

    About my billing purpose pl. alert me through SMS to my regd.mobile no.9883025620.

    PAYMENT RECEIVED TWICE by BALARAM DEY:

    (4 of 5)

    I HAVE PAYMENT TWO TIME BUT ACKNOWLEDGEMENT SLIP RECEIVED ONE TIME OF Rs.- 1360/-. CUSTOMER ID 50000117797

    FIRST TIME TXN - JSM25819854415 ACKNOWLEDGEMENT SLIP NOT RECEIVED

    & SECOND TIME TXN - JSM25819876843 ACKNOWLEDGEMENT SLIP RECEIVED

    Incomlete job done by CESC by Tapan Kr Banerjee:

    (4 of 5)

    Post No 106/5/9
    Consumer no 09089004006
    Supporting wire for above post was shifted by CESC but ground hook was not uprooted & remains on the road. Three persons injured in night. Please arrange to uproot the ground hook immediately. Rang up 1912 to day at 12:14 PM who asked to contact 03324014541.Made contact at 12:26 PM to day who informed to lodge complain at 1912.
    Please take care & inform.
    T.K.Banerjee
    Mob 9830676468

    Billing by Iresh Bhowmik:

    (4 of 5)

    When I am going to pay the bill by online,the amount that has been cut from my account was twice.Please help me to get the extra amount that has been cut at that online payment.Please help me.I am in serious problem.

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