B2X Care Solutions

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B2X Care Solutions

Global Headquarters

B2X Care Solutions GmbH

Baierbrunner Strasse 35

81379 Munich, Germany

Tel. + 49 89 4523 53-0

[email protected]

India & Middle East

Regional Headquarters

B2X Service Solutions India Private Limited
Bldg No 10, 4th Floor
Solitare Park
Lind Road
Andheri East, Mumbai
400093 India

General inquiry/information [email protected]
Partner queries/opportunities [email protected]
Escalations [email protected]
Job Seekers [email protected]

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Customer Care


B2x tv unfortunately the process com. Google.process .Happy has

January 13, 2021 Durgesh kumar tiwari

IPhone 7 Repair required

My iPhone 7 is spoilt since last more than a month. It is completely dead.

I want to get in touch with b2x for repairs but not getting through any numbers.

Can you please provide me a number of someone who will respond. My nearest branch is Charni Road, Mumbai, Maharashtra, India


August 27, 2020 Armaity Todywalla

10.or g complaint regarding

i bought 10.or g phone from amazon site in 10 aug .under 15 days i have facing heating problem in it. so that i sent to this phone in tenor center through pick n drop service in 4 sep 18 & 5 sep it was recv by center which is show in me. servify.in.
after that 17 sep i have no any query recv from tenor side for my phone where is it n when it return to me ,
today i call tenor customer care n then i inform that my phone in b2x care factory 403 4 rth floor andheri east mumbai ,
if my phone in present in ur service center so please request u to as soon as possible it repaire n return to me immediatly.or pls inform me on my mail or by call my number is 8273953498.
pls my humble request to u

September 17, 2018 dolly saxena

Service issue

Reply the position and cost of repairing of mobile phone 10 org

July 16, 2018 Priya yadav

Mobile service

what abt my mobile status,
still not ready....
when u return my product....

April 6, 2018 Sasi san


I am having problem with my Nubia phone. Initially I had an Nubia N1 but when they were unable to fix the bugs in it, it was exchanged for a Nubia Z11. But the bugs persist in the new phone and is even admitted to by the Chinese support center. I have contacted B2X in Bangalore for support on the phone but they are unable to solve the problem. I am requesting that the phone be taken back and money refunded since the problems are not being fixed. Please help.

March 12, 2018 Ravi Shankar