PayUMoney Office Address, Contact Number, Complaint And Reviews

TollFree Number Date: 08/20/2017
PayUMoney is an India based online e-Wallet and payment gateway service. Earlier PayUMoney was known as PayUPaisa. The Internet says that the reason behind changing the name of this brand was making this concept international. The PayUMoney Wallet offers the consumers to make the transaction through it by using their credit card, debit card, net banking and get rewarded for that.

It was founded in the year 2011, all thanks to Nitin Gupta who is the co-founder as well as CEO of the company. PayU India is the parent company of PayUMoney. Earlier, it was known as the popular payment gateway for the merchants and their websites. Till now, PayUMoney is linked with thousands of e-commerce websites.

PayUMoney Customer Care Contact Details

PayUMoney has a huge user database. It is obvious that users would be trying to connect with the customer support team of the company. As there isn’t any specific customer care number or toll-free helpline number is available to contact the company. Follow the below mentioned details only.

PayUMoney Customer Care Number: +91-124-6793000/ 6624801/ 6624826

PayUMoney Customer Care Email ID’s

Buyer’s Care Email ID : care@payumoney.com
Seller’s Care Email ID : merchantcare@payumoney.com
Care Head Email ID : carehead@payumoney.com
Business Head Email ID : businesshead@payumoney.com
CEO Email ID : ceo@payumoney.com

You can send your queries to the company through email. There are two email Id’s one for buyers and one for merchants. The timings to contact the company’s support team are Monday to Friday 10 am – 7:30 pm and Saturday 10 am – 6 pm. Sundays are off.

PayUMoney Contact Forms

Buyers and Sellers linked with PayUMoney who are having queries or are in need of support can create a ticket and get the support from the customer care department. Check the links mentioned for both buyers and sellers.

For Buyers: www.payumoney.com/contactus-ticket.html?userType=buyer

For Sellers: www.payumoney.com/contactus-ticket.html?userType=seller

PayUMoney Office Contact Details


PayUMoney Corporate Office Address: 4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.

PayUMoney Office Phone Number: 0124-6624801

PayUMoney Email ID: care@payumoney.com

PayUMoney Official Website: www.payumoney.com

The head office of the company is located in Gurgaon city of Haryana. If you have further inquiries then this can be useful for you.

Social Profiles

Facebook Fan Page: facebook.com/payumoney

Twitter Handle: twitter.com/payumoney

Google Plus Page: plus.google.com/104404611962439709650

Official Blog: blog.payumoney.com

People can also follow the company’s official social profiles to keep yourself updated regarding latest updates, offers, discounts etc.

Important Links


Contact Page: payumoney.com/contactus.html
You can use the contact form available on this to contact the company. You need to select I am a Buyer or Merchant and fill other fields to send towards the company. You can also request a call back to them.

FAQ: payumoney.com/faq_details.html
For frequently asked questions related to common answers, you can visit this page.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    refund my money by saurabh kumar chourasia:

    (4 of 5)

    I have transferred Rs. 100 through PayUMoney wallet to state bank of indian to. However, even after 3-days, the money has not been transferred by them. And deducted in my pay u money wallet but not transferred to bank so please refund my money

    Non receipt of entry tickets to Tajmahal by Rajendra Prasad Kala:

    (4 of 5)

    Rs 120 was successfully deposited for three ticket to Tajmahal on 14-12-2017 through payment ID 167500194. So far no action from concern department to send the ticket. Please check and do the needful.Thanks

    complaint for EMI by saurabh chourasiya:

    (4 of 5)

    dear sir, mane payu dwara apne Mobile ki installment bhari
    Orr mere account se 2 Baar paasa deduct ho Chuka h 28june '17 ko jiski Abhi tk na hi system ma pasa update hua h Orr na hi Mera account ma pasa refund hua h ab aap hi problem ko solution nikale
    Orr Mera transaction successful ho Chuka Tha tbhi system ma update nyi hua h home credit valo ko

    Name. Saurabh chourasiya
    Mob. 9144246954

    Payu money by Tejesh Tamminana:

    (4 of 5)

    U had not completed my transaction andu had taken my money and not responding to any complaint etc u cheat, U the fuck payu money...u have taken my money illegally u fuck off payu money ...better u go and fuck your ______

    regarding bescom electricity bill by Prashant Gupta:

    (4 of 5)

    PayUmoney i have paid my bescom electricity bill on 30th july and that is still pending after 1 week due to which bescom has disconnected my house electricity multiple time !! you have worst service and no response after multiple mail and dropping multiple query and 100 times calling to your number !!could you revert me asap !! this is my payment id :202203381

    payment by sudhin g roy:

    (4 of 5)

    All our settlement after 13th JAN 2019 is pending may i know the reason for same, And please do the needful to complete the pending settlements ASAP

    Thanks and regards,
    SUDHIN G ROY
    9447293448

    Payment was not successfull by Nagendra prasad:

    (4 of 5)

    Today i did payment for group-2 application through the payuphone payment gate way but amount was deducted 2 times even though payment was not succeeded

    PAY280119-103979
    PAY280119-104265
    PAY280119-103432
    PAY280119-103564

    total amount was 518 rupees

    Please check & credit the amount

    Regards,
    Nagendra Prasad
    7829030150

    PAYU ID NO by VINAY KHERIA:

    (4 of 5)

    SIR OR MADAM, IWAS DONE A TWO TRASACTON ON 28/01/2019,BY CC OF RS-8000=8001,SO WHAT IS THE PROSIER, OR PLEASE GIVE ME THE MY PAYU A/C.NO.SO PLEASE GIVE ME THE A/C NO, FOR USED,@MY CONTACT NO 9619332221

    settelment pending by vasantha:

    (4 of 5)

    sir last 8month You holding my amount of 36405 with many time send request but you not settelmet my amount please release my hard earned money immetiatly
    thank you

    Citi banck credit card swap by Surender vishwakarma:

    (4 of 5)

    My brother citi bank credit card sweep18000thougnt 4.31pm29/9/2019 pleaze do the needfull

    Citi banck credit card swap by Surender vishwakarma:

    (4 of 5)

    Citi bank credit card sweep mob.no6289749296 and 6291410233 please do the needfull amout 18000.00

    Citi banck credit card swap by Rajender kumar:

    (4 of 5)

    Face call 6289749296 amd 6291410233 amout 18000.00creditcard swap card no 2568 one time passward 825489h

    refund moeny by Rajib Das:

    (4 of 5)

    dear sir,
    Deu respect i want infrom to that you my ticket ID:IF8530268321. My money RS. 30000/ NOT FOR MY ACCOUNT ,today refund date , please today my money refund .

    no call attatend castumar cear number

    Refund by Jayesh Narwade:

    (4 of 5)

    Dear
    sir I am order product in fabrixx site 31/01/2020 and i pay money 699 Rs through online my order is not palce but money was debited to fabrixx .customer support says your money goes to payu
    So pls refund my money
    Order id :- #2512

    Rupay humko wapss chahiye abhi by Sandipraj:

    (4 of 5)

    20 4 2020 Ko itna itna transaction ki abhi tak account mein receive kyon nahin hua hai humko abhi chahie

    Director by Vikash Satoriya:

    (4 of 5)

    Contact us me my business account with payumonny

    Order placement of mobile by Thilok:

    (4 of 5)

    Dear sir I have order the Mobile throue u r website and I have pay the payment 3k .still I have not reseved the Mobile .ID 323149918 Date 23May.
    So please veryfive and do the needful to me
    Thank u
    Thilok
    7010875942

    regarding fruad by DURGESH SHARMA:

    (4 of 5)

    Tuck Me ORDER TUK3668
    Thank you for your purchase!
    Hi Durgesh, we're getting your order ready to be shipped. We will notify you when it has been sent.


    View your order
    or Visit our store
    Order summary
    Vertical Stripe Cuban Collar Shirt: Pack of 3 - M(40) × 1

    Rs. 1,099.00

    Subtotal

    Rs. 1,099.00
    Shipping

    Rs. 0.00
    Taxes

    Rs. 0.00
    Total

    Rs. 1,099.00
    Customer information
    Shipping address
    Durgesh Sharma
    B-20 shree vihar bangur Nagar Beawar
    305901 Beawar RJ
    India

    Billing address
    Durgesh Sharma
    B-20 shree vihar bangur Nagar Beawar
    305901 Beawar RJ
    India

    Shipping method
    Standard

    Payment method
    Payu in_paisa — Rs. 1,099.00

    REGARDING FRAUD by sharad erande:

    (4 of 5)

    Order CHEN2671 confirmed
    Inbox
    x

    chesin.in helpchesin@gmail.com via shopify.com
    Jul 15, 2020, 5:10 PM (11 days ago)
    to me

    chesin.in ORDER CHEN2671
    Thank you for your purchase!
    Hi Sharad, we're getting your order ready to be shipped. We will notify you when it has been sent.

    View your order or Visit our store
    Order summary
    T-Shirts : Pack of 4 - L(42) × 1
    Rs. 999.00
    Subtotal
    Rs. 999.00
    Shipping
    Rs. 0.00
    Taxes
    Rs. 0.00
    Total Rs. 999.00
    Customer information
    Shipping address
    Sharad Erande
    Fkat N0 507, chintamani garden society
    A wing, Ambegaon pathar, jijamata chowk
    411046 Pune MH
    India

    Billing address
    Sharad Erande
    Fkat N0 507, chintamani garden society
    A wing, Ambegaon pathar, jijamata chowk
    411046 Pune MH
    India

    Shipping method
    Standard Delivery (2-3 Days)

    Payment method
    Payu in_paisa — Rs. 999.00

    If you have any questions, reply to this email or contact us at helpchesin@gmail.com

    i still not received material. please refund my money

    N/A by vinod Kumar Dobriyal:

    (4 of 5)

    July 31st, 2020.



    Dear Sir,



    I have made a payment through my debit card on 25th June 2020, at 11.44 for Rs 10,410.99 for my children school fee, a OPT was generated & when I have received the OPT from bank, I have submitted the OPT for payment but the same time it shown Error . Neither payment was made nor Transation ID was generated . neither I have received SMS from Bank. while chacking my account with Bank I got shocked the amount of Rs 10,410.99 was deducted from the account.



    I request you revert the amount of Rs 10,410.99 to my account immediately, which is deducted by you and lying in your account.



    A early action in the matter will be highly appricaiated.



    Thanking you,



    Yours truly,



    Vinod Kumar Dobriyal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply