Delhi Jal Board Customer Care, Complaints and Reviews

TollFree Number Date: 05/24/2017
Delhi Jal Board
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India – 110005
   
Customer Care Phone Numbers and Contacts
Phone:+91 11 2351 6261
Fax:+91 11 2351 6261
www.delhi.gov.in,
http://delhi.gov.in/wps/wcm/connect/doit/Delhi+Govt/Delhi+Home

Delhi Jal Board (DJB) is a civil supply body. It’s been providing filtered potable water in NCR (National Capital Territory of Delhi) for five decades. Over 160 lakh people are consumers of DJB. The water Supply Body of Delhi is committed to supply pure water in Delhi.

The Delhi Jal Board operates consumer grievance redressal forum at various levels. Consumers make Water/Sewerage complaints local JE store or Zonal level i.e. ZEs/ZROs, Removal discrepancy in Water Charge Bills, change of water connection or for defective meters.

Name of Emergency
Ashok Vihar (North West-III)
27304656, 6089, 27301456

Burari (North-II)
27619244, 27617609,27615600

Chandrawal (Central – II)
23814338,0930, 23915150

Greater Kailash ( South – III)
2923 4746,4747, 3037(Off.)

I.P. Pumping Stn.(Central- I)
23370911,23612792,23269053 (Off.)

Idgah ( Central – II )
23537397,23677129,

Janakpuri(South West – I)
28525659, 4334, 25547658(Off.)
25557475

Mandawali (East – I )
22727812,22731702, 22727815(Off.)

Loni Road(North East – I)
22814651, 4518,22130695(Off.)

Kewal Park (North West – IV )
27677877,23974264, 27670576,
27615600(Off.)

Paschim Vihar (West – III )
2527 4679, 5259,5260,
25471004(Off.)
25557475

Punjabi Bagh (West – II )
25221181,2400,2401, 25913870

R.K. Puram (SW – III )
26100644, 26193 244,218

Sarita Vihar (South – IV )
299418 24,25, 26388976(Off.)

Yamuna Vihar (North East-II & III)
22812683,4399,2050, 2584843(Off.)

Delhi Jal Board Laboratories
Zone : Wazirabad
Telephone Numbers :23814322
Haiderpur :27552446,27552447
Bhagirathi :22561930
Okhla :26910524,2910176
Nangloi :25948033
RWS :26224924

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Balance of Rs.661/- against Bill No.185756290978 by Krishan Kumar:

    (4 of 5)

    I have empty of my quarter No.H-313, Moti Bagh, New Delhi after retired from Ministry of Commerce on 31.5.2016. I have deposited bill amount of Rs 250/- on 04 March, 2017 bearing bill No.185756290978,Bill Cycle:ZALL(2016-06)Bill Basis-Regular Meter Type-(DJB/pvt):DJB(OP) and issue no dues Certificate against water connection no.1857521000 on 27.22017 and receipt No.185752147904. Please send of my balance amount of Rs.661.94 in my bank Allahabad Dhansa(0210396)bearing account No.50318969406 at the earliest.

    9013876885 by Suraj pal:

    (4 of 5)

    Pani ka tanker veervaar anatha Jal Board mein baat hui hai ok ranglia pe aayega sir Jab Tak Hum Kaise Pujari Karenge

    Wrong Bill Generating Fro Last two Months. by Santosh Kumar Mishra:

    (4 of 5)

    Dear Sir/madam,
    This is to inform you that we are taking Water from Delhi Jal Board from April 2016 ,till jan 2018 we have not received any bill for the payment for the same,finally i have received one sms regarding pending payment of Rs.1866 in feb 2018 that we have paid immediately,but now after one month i have received one more sms regarding pending payment of Rs 856, sir i want to know how last 20 month no payment required then suddenly every month you are asking for payment,because we are using same qty & same water.
    Sir/madam you are requested please look in to this matter and provide us correct bill timely ,then we can understand the subject and will pay bill on time also.
    i never receive hard copy of bill, always received only sms.
    My Deatils Are Given Below...
    Santosh Kumar Mishra
    Mob.9899664340
    Connection No-2815044558-Delhi jal Board.

    Waiting a favourable response.
    Thanking you
    Santosh Kumar Mishra

    Wrong Bill Generating Fro Last two Months. by Santosh Kumar Mishra:

    (4 of 5)

    Dear Sir/madam,
    This is to inform you that we are taking Water from Delhi Jal Board from April 2016 ,till jan 2018 we have not received any bill for the payment for the same,finally i have received one sms regarding pending payment of Rs.1866 in feb 2018 that we have paid immediately,but now after one month i have received one more sms regarding pending payment of Rs 856, sir i want to know how last 20 month no payment required then suddenly every month you are asking for payment,because we are using same qty & same water.
    Sir/madam you are requested please look in to this matter and provide us correct bill timely ,then we can understand the subject and will pay bill on time also.
    i never receive hard copy of bill, always received only sms.
    My Deatils Are Given Below...
    Santosh Kumar Mishra
    Mob.9899664340
    Connection No-2815044558-Delhi jal Board.

    Waiting a favourable response.
    Thanking you
    Santosh Kumar Mishra

    water bill not receive by KAMAL SINGH:

    (4 of 5)

    That my Water Bill No. 666299284722 zone /MR CODE NE 2/657/ NEW KNOW NO. 6662932147
    THAT THE ABOVE DETAILS WATER BILL NOT RECEIVE FROM FEW MONTH.
    THAT SO I REQUEST TO THE MENTIONED THE NAME OF CONSUMER IN THE WATER READING BOOK.
    I SUBMIT THE ONE APPLICATION IN WATER SUPPLY OFFICE YAMUNA VIHAR DELHI OFFICE ON DATED 21-3-2018 VIDE A NO. 792

    sewage complaint by vicky:

    (4 of 5)

    sewage jam mangol puri block f1 so solve sewage problem

    complent for new connection by nisha:

    (4 of 5)

    Dear sir I apply a new connection for
    08/01/2018
    My arn no 092605692533 and file no 199969
    Sir please inform that I wait a long time my connection if any reason please tell me
    If you are not solve my problem then I write a letter for Delhi government
    I hope you solve my problem

    Bill extra by Vijende singh:

    (4 of 5)

    Namste sir .mari shi

    sewerage blockage & overflow by chanchal kapasia:

    (4 of 5)

    We are resident of 113 taimoor nagar,new friends colony new delhi-25,In our area there is a problem of SEWER LINE BLOCKAGE from long period of time.The sewer line over floating from the past 1 year.The problem is not getting resolved.this time the situation is critical enough because the overflow sewer is floating the dirty water back in our houses.


    so I would kindly Requested the responsible authorities to take necessary action as early as possible as this may lead to disease in the locality and no of mosquitoes has been increased .

    I Shall Be Really Grateful to you.

    REGARDS

    CHANCHAL KAPASIA

    C.NO.9911116338

    Water bill excessively high by Dr. Pooja Mahajan:

    (4 of 5)

    Please refer to Kno. no. 2964321000. The units consumed is 277 and the bill is for Rs. 17260.
    Request you to recheck because the units have never been so high.
    Kindly rectify at the earliest.
    It is domestic consumption with only 3 persons living there

    by Sunil kumar:

    (4 of 5)

    Sewerag blocked plot no 1266 tikri kalan (Mundka ward) near MCD school last one month

    Water likege by Amit:

    (4 of 5)

    May I request you here is a water likege problem MIE part b near by Paramount company mama chowk pincode 110041 plz take him quickly action

    कंप्लेंड फोर पानी नहीं आने पर by Raj Singh Kataria:

    (4 of 5)

    Tikri कलां में एक महीने से हरिजन की 2 गली मै एक महीने से पानी नहीं आह रहा है

    MITTAR READING WORNG by DEVENDER KUMAR:

    (0 of 5)

    SIR. YOUR KNO.0591570000
    YESTERDAY METER READNG 2357 DATE 20.04.2023 HE
    JISME MERE BILL PAR READING 2337 KA BHEJA HE MR CODE 386 METERD PLEASE CHECK

    No water supply,since new connection installed.No resolution of continuous complains by Gurpreet Kaur:

    (1 of 5)

    Disgusting services of DJB..
    KA no.-1255656502

    Block of main drain by Rajan Kumar:

    (0 of 5)

    Sir,
    1. Last 15 days main drain infront of my quarter no 551 r. K puram sector 1 has been blocked. I apchroch telephojically for resolving of the same again and again but no representative has come to resolve this issue.
    2. You are requested to take necessary action on the subject.

    Sewage blokage and overflow by Yogindee kumar:

    (0 of 5)

    I am resident of Wz 97 gf, mukhram park extn. Tilak. Nagar new Delhi -18, in my area(in front of my house) all gali . There is a problem. Of SEWER LINE BLOCKAGE , from. Long time. The sewer line over floting pase last almost one year. The problem. Not getting resolved. This time situations is critical enough becoz the overflow sewer the dirty water(with potty) infrontbkf. My door. So I would kindly requested to responsible authority tot ake necessary action as early as possible as this. May lead to disease
    In the locality and nis of mosquito has been increased.
    I shall be greatful to you.
    Regards
    Roopa yoginder kumar
    Mb. 9013285690

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