Itanagar Samsung Authorized Service Center

Samsung Service Center Date: 03/10/2014
Service Center :I.T-Solution

Address :Papum Para,Near Civil Secretariat,Itanagar.

Service Center Support Number : 0360-2290083

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    Complaint on very poor service by Denga Bengia:

    (4 of 5)

    I paid Rs.8000/-as an advance out of total Rs.8850/- for replacing TSP+LCD and case of my handset in June 2016. TSP+LCD was replaced on 26/7/2016 but case(body) remained to be replaced as yet despite several reminders.Again after having broken the TSP Display for the second time another sum of Rs.2000/- was paid out of Total Rs.3500/- on 19/8/2016 for replacing TSP Display. On inquiry every time the reply was materials has not been sent from Samsung. Ultimately on 14/10/2016 on inquiry I was told that the booked material has reached but refused to carry out the work quating staffing problem. But finally my handset was recieved on 24/10/2016 under work order No.24/10/01 and advised me to collect it on 26/10/2016,But when inquired I was told its not repaired. I recieved the same reply till today. As such this order is also yet to be attended. I wonder why such people who is so careless and unfriendly to the customers is appointed as authorized service centre. I think there is urgent Need to review of the working and train the employees otherwise the image of Samsung is at stake.
    Yours Sincerely,
    Denga Bengia,
    Customer, Itanagar.

    display by Tumg Gadi:

    (4 of 5)

    ap log ka pss samsung c5 ka display hai kya aur kitna price boltai.?

    by Taba Tain:

    (4 of 5)

    Sir/mam,what is the price of samsung s8/s8 plus lcd screen?

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