Imphal Samsung Service Center
Samsung Service Center
Date: 08/18/2014
- State : Manipur
- City : Imphal H O
- Address: Singjamei,Thokchom Leikai,Opp
Service Center name : Global Service
Service Center Address : Singjamei,Thokchom Leikai,Opp Yumnam Leikai,Lairembi Lampak.Impal.
Service Center Support No : 30308282
Service Center Toll free No : 1800110011
Service Center Address : Singjamei,Thokchom Leikai,Opp Yumnam Leikai,Lairembi Lampak.Impal.
Service Center Support No : 30308282
Service Center Toll free No : 1800110011
Service issue | Complaint | Query | Feedback | Suggestion | Reply
screen damaged by nabakeshwar:
(4 of 5)
I would like to change the screen of 40" led
download error and internet very slow by momon:
(4 of 5)
Whenever i download any file it always gives an error and the speed of the internet is ridiculous even with 3g internet pack
Camera is not working by Debonair Ningombam:
(4 of 5)
The back camera is not working properly.
display scrach by narayan:
(4 of 5)
my samsung galaxy e7 was dispay out
Re : Staff's jungly attitude towards customers by Angam:
(4 of 5)
I placed my system (Samsung Galaxy Note8) for repair on 13 sept 2016, at AMP SERVICES PVT. LTD. at Dave Office Complex, Paona Bazar, Imphal City, Manipur State. The reception lady told me to come back after 7 days after giving me instruction that I should call them with the phone no provided on the receipt. I called them 2 whole days, might be more than a hundred times to confirm as she instructed but without any answered phone.(Please dont tell us we customers dont know if the phone call being made is busy or not answering!) So, no choice,I had to drive down 60 kms for the said purpose. When I arrived, I enquired by giving my receipt. I was told to wait. After 45 ms of waiting, they gave me information that my system has a problem with its pata and since there is no stock, they asked me to come back after 15 days with the same instruction.
Starting from 13th day, I started calling for 3 days continously 100+ times but without any call answered to make sure the job is done with mine. But no choice this time too I had to drive down 60 kms again. When I arrived, as usual, I have to enquire by giving them recept. They kept me waiting for more than an hour!!! After enquiring 10 times hows my unit is, then only they asked me for my unit's charger. I gave them the charger. In the while I wait, a customer came, enquired about her unit she placed a month ago, and she also had the same complaint of not answering the phone she rang for more than 100 times without any answered call and she had to travel for more than 50 kms just to hear that the part is out of stock and she needs to wait for another 15 days. And I stood up and supplemented the same complaint.The mechanics boy shout at us refusing of not answering the phone with a jungly manner and attitude as if we told lies.We exchanged hot words and many customers threw the same complaint, only then they silent! After some time they brought out my system telling me that my cable charger is defected.They told me they changed the patta and I have to pay Rs 850 for that. But my doubt is, do they really change the patta!? as you could see the patta in the charging place remained untouched and the same as it was! If the stock was out of and if the new stock was ordered, will not it be the new patta that my system should have it by now? As far as I observed, my system remained untouched!
If you dont train your staffs in imphal about customer care and besides if you don't open more servicing centres in imphal so as to have competion in dealing customers to their satisfaction, I doubt you will experience alot of decreasing customer populace in our area! For me, I don't think I will go again for samsung units for my electronic accesories while many other good brands like Oppo, Gionee, Huawei are poping up with good servicing centres!
Hope you will take a serious consideration on this matter if you still wanna maintain your status in our state
Your customer
Install system update error by Burnard:
(4 of 5)
When i install system upadte it say error why is it
Mr. by P. Nipendro Singh:
(4 of 5)
Is there any offer for Samsung J7 to a lucky Mobile Number. One of lady call me, my mobile number selected for offering for Samsung J7 at Rs. 3500 by Samsung company.
Screen overlay by Rohit Ng:
(4 of 5)
My phone has not allowed to access media contact location etc .. on some app ..when i go for setting ..they said screen overlay detected and i cant solve this problem...please help me out
by Phairembam Tony Singh:
(4 of 5)
Can I get the back cover(plastic body) of Samsung galaxy grand max white
request by keirungba moirangthemcha:
(4 of 5)
I wanna do my samsung galaxy j1 ace service as my phone drain into water so my botherboard is damaged please do let me know whether I can buy motherboard or not.
Mr by John:
(4 of 5)
I would like to service my led tv full hd any help from manipur
by Jane:
(4 of 5)
Is there free service for j7 screen display?
sim problem by Nivarshan:
(4 of 5)
My samsung s6 edge is other sim support only old jio sim support why?
RATE OF BATERY by :
(4 of 5)
Sir
Samsung j5 k betery rate kya hai
Betray problem by Huidrom Joychandra singh:
(4 of 5)
Sir Elgi Samsung j2 2018 September date 1 daleibani betray se yam thuna tai masibu Karl leibgino amukta haibiyu
Touch replacement by Wahengbam Jyotin Singh:
(4 of 5)
My samsung galaxy c9 pro touch is broken, I wanna to replace it
Samsung Galaxy S7 Edge Touch Screen & Display rate by Pramesh Nongmaithem:
(4 of 5)
Dear Sir, My Samsung Galaxy S7 Edge screen is broken kindly provide me the information to change the screen and display and how much will charge for repairing please.
Dispaly for samsung j7 pro by Amipam:
(4 of 5)
May i know the price for samsung j7 pro display???
I'm very much in need and i don't know whether to go for original one or the copy one. So if you don't mind please reply me and if possible I'll be happy to visit your center.
Thanks.
Black display by Ratankumar Nandeibam:
(4 of 5)
Samsung A8 Plus dropped incoming calls, finger sensor,touch etc are working except display, Black screen.
Pls help.
Service issue | Complaint | Query | Feedback | Suggestion | Reply