LOT Mobiles Customer Care, Complaints and Reviews

Mobile Service Center Date: 06/15/2017
LOT Mobiles Customer Care Contact Number : +91 99 8523 4567

LOT Mobiles Customer Care Address : 1-98/8/5/A, Plot No.5, Image Gardens Lane, Madhapur, Hyderabad, Hyderabad District, Andhra Pradesh, India - 500081

LOT Mobiles Customer Care Number : +91 11 4935 7901

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Musifit 2 Earphone taken from LOT 2 months back - Unhappy with LOT Store Answer for replacement by Syed:

    (4 of 5)

    I purchase i-ball Musifit 2 earphone from LOT located at Manjeera Majastic Commercial ,Near JNTU ,KPHB

    Issue : Earphone seems to be duplicate as with in 2 months of time , wires came outside from covered area and could see the metal inside the wires clearly.

    Hence went to LOT Store and they said this is not replaceable which was shock to hear as product purchased has 1 Year of warranty.
    I said this should have been informed during the product purchase stating when to bring the product back for replacement and not that there is a problem and he is simply saying " Cant be replaced" which is not impressive to hear from LOT being a reputed Store in the market.

    When i requested for LOT Escalation process, I was provided with customer care number 9985234567 which is SWITCHED OFF.

    " I would suggest please dont purchase anything at LOT if this is what they are going to behave during the point of replacement "

    I was a loyal customer to LOT but not at all happy with the way LOT store people handled this.

    Price was less for this product but this is not the point at all as customer should be provided with all the clear information and not something to get during product replacement time.

    Regards
    LOT Customer
    Syed

    worst service from chintal lot mobiles by Raghu v:

    (4 of 5)

    the employees in the lot mobiles chintal has been providing worst service towords the customers
    worst attitude not even responding to customers
    and they are busy with their mobiles in playing n watching movies n more

    Mr by Pavan Kumar javvaji:

    (4 of 5)

    Ameerpet lot mobiles is doing fraud and completely cheating on warranty

    Not responded by Bheemarasetti Manohar:

    (4 of 5)

    Iam buy redmi note8 pro mobile in lot mobiles dabagardence My mobile was broken yesterday and have insurance i go to lot mobiles in ANAKAPALLi and tha staff are not responded propely they don't doo tha process .

    Rajahmundry lot mobil by Siddu:

    (4 of 5)

    I have purchase a Mobil in lot Mobil’s Rajahmundry , some of cash back to my account not given to you (not settled)

    One plus 11R by Chandra sekhar:

    (0 of 5)

    One week back purchased my new mobile OnePlus 11R at vizianagaram lot mobiles... But not given bill.... Ism asking every day but not send the bill.... Worst experience ever

    Way of receiving by P Narendra Reddy:

    (0 of 5)

    I am given watch at Feb 12 th 2023 .. still 2 months has been completed i didn't get any proper response from lot mobile anantapur

    Complint by Chandra sekhar:

    (2 of 5)

    Iam perchase aivva andriod tv 32 inch july 30th. but tv is problem

    Service issue | Complaint | Query | Feedback | Suggestion | Reply