Chennai Airtel Nodal Officer


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  • Customer Care Number : CCN062481
  • 249

Chennai Airtel Nodal Officerress :

Address : Bharti Airtel Limited,
Oceanic Towers, 8th Floor,
101 Santhome High Road,
Chennai 600 028,
Tamil Nadu

[email protected]

9810012345 for Postpaid

9810198101 for Prepaid

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    
    PLAN got EXPIRED MURUGAPPAN August 18, 2017

    Hi Sir/ Madam,


    This is Murugappan , an experienced Customer from AIRTEL. My Mobile number is 9790426240 and i have recharged on 19-07-2017 for Rs. 399/ for 70 days validity.

    Please find the below Plan for your Reference.

    Recharge: Rs. 399/-

    Benefit: Unlimited Local + STD calls + 1GB data/day + 1GB 3G/4G data(28 days) + 1GB night data pack(28 days)(Terms and Conditions)

    Validity: 70 days

    As i have recharged the above plan for 70 days validity, I have revived the message like the plan will be expired on 28 days. So immediately i have raised a complaint on the same day and got the confirmation like this has been resolved with in 24 hours.

    After 28th day, the plan got expired and for the Mobile data it has been charged from my main balance account and I couldn't able to make an outgoing calls.

    I have raised a High Priority Complaint regarding the issue three times with continuous followups with Customer care..

    {Please validate the below Reference Numbers}

    Reference Numbers:

    Ref52355394
    CBNRD3081799045200
    CBNRV3081799071900
    CBNRV20818089646

    I am really disappointed with the response that AIRTEL is providing..

    In the below mail it is mentioned that the issue will be resolved on or before 21st August 2017.. {It is Completely unacceptable}

    The Problem statement clearly states that the issue is not with me and with AIRTEL.

    So, Kindly treat this Issue as my ESCALATION & take it as VERY HIGH PRIORITY and resolve this issue by today itself.

    Expecting your Reply at the earliest.


    Thanks,
    Murugappan. S

    Disconnect my Siegel Landline 42125331 Joseph Pinto July 1, 2017

    As I am leaving on a foreign tour , the Siegel Landline connection 42125331 may be disconnected with immediate effect.
    Urgently required,
    Pinto 9894433058

    Its not starting hem June 22, 2017

    Sir sorry to inform you but my data back giving me some problem when ,I install this app it show "somthing is wrong please help me because it containing my data

    3g issue Balaji M June 21, 2017

    Dear sir, i didnt get 3g signal my airtel mobile number, i complaint so many times no response our 198 care. so plz solve my problem

    thank you

    Non refund of of deposit Eminent CMC Consulting P Ltd, May 12, 2017

    We have applied for an airtel broadband
    connection on 11/4/2017 and the relevant documents along with initial
    deposit of Rs.1000/- was handed over
    to Airtel representative. After 15 days we have been told that connection
    is not possible. Hence we have given
    the bank details to refund deposit
    on 24th of April and till date it has
    not been refunded despite various
    phone calls and mails. Don't you think it is unethical for an reputed
    organisation like Airtel to keep the money without any justification.
    TNPC No.904544

    Cancellation of my post paid data card No.7358772446-cancellation register no.76110396 Kalyanakumar May 9, 2017

    Request u sir,I am going to cancelled my Airtel post paid data due to my company provided data card to me.I am unable continue the data card usage.Hence request u to deactivate and permently cancelled my data card.I am expecting reply fr cancellation. Kalyan-9176369227.pls do the needful asap

    Request for Refund R L Sharma May 3, 2017

    Dear Sir,
    This is in reference to the Prepaid Mobile No 8826466027 recharged with International package for 10 days’ worth of Rs.2997/- for BRAZIL on dated 28.04.2017 from Gurugram (HR).

    Before taking the above package I had confirmed with the Customer care representative about the above package and was confirmed that we will get 250 minutes Incoming call, 250 outgoing call to India, 250 SMS and 3 GB Data for 10 days.

    Regret to inform you that after conversation with the customer care representative for about 10 times, they were unable to established neither outgoing calls to India nor Internet Data setting resulting no use of any data & calls to India. We have been told by the representatives that this will be shorted out within 2 hrs., another time told within two days etc. but could not resolve the issue.

    This is extreme level of dissatisfaction toward this recharge of big amount Rs.2997/- and I hereby requesting you to kindly refund the amount at the earliest.
    We are in the gold category customer to AIRTEL and using your services for more than a decade having about 10 Mobile No of Airtel, IPTV, DTH and Internet services as well.
    You are again requested to kindly do the needful and oblige for the same.

    Looking forward for your best cooperation.

    Thanking you
    Your sincerely

    R L Sharma
    Mob.9810342867,
    Mob.8826466027,
    Landline 0124-4079867

    Dth complaint, my id no 3011210675. Ghuruswaami May 2, 2017

    Sir,today morning at 11am i give second connection in that my second connection not activated in my tv screen earrer code3 showing and in my first tv earrer code1 showing in this some chanel is coming some is not picture and sound not mixing pl do need ful thanks (Ghuru).

    9840109272 - Mis directed! Chandrababu Mandadi April 12, 2017

    I have raised multiple complaints and sent an email 3 times to 121 and nodal officer of Tamilnadu, however, I have no response received. Should I assume Airtel is no where monitorining the complaints or there is no capable ppl who can see the issues raised and resolve it.

    Call me if you need to know the issue.

    Mr Raghunathan January 31, 2017

    I have applied for MNP NO 9444016061 From BSNL to Airtel by sep2016.so far it is not activated. So many times I had been Reach tele communication anna nagar.chennai.but there is no proper reply.again Airtel issued me a new sim no 899100090052007367/6U.i request you to activate as early as possible.