Bajaj Electronics Customer Care, Complaints and Reviews

Bajaj Electronics Customer Care Address : Shop No 344, Ground Floor, Ozone Complex, Main Road, Panjagutta, Hyderabad, Hyderabad District, Andhra Pradesh, India - 500082

Bajaj Electronics Customer Care Contact Number : +91 40 4442 7777

Bajaj Electronics Customer Care Number : +91 40 4442 7777

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Irresponsible Behaviour by Wajid:

    (4 of 5)

    Not a right place to shop
    you never get responses on the appliance delivery date
    customer care play around from Morning to evening saying server is down

    Defective Refrigerator delivered by vijay sunke:

    (4 of 5)

    Please note that you (Bajaj Electronics, Paradise, Sec- Bad, Hyderabad, ) have delivered defective refrigerator to me. I ask for replacement and I hope it will be done soon.
    Hello Samsung Team,
    The refrigerator again has cooling problem. Today, your representative Mastan (9032315533), has checked and confirmed that it has gas supply Issue.
    This is new refrigerator bought on June 21, 2017 (see below e-mail). The representative came that time and fixed the gas supply issue. Now again the same issue. So I do not want it repaired again as this is new product.
    I argue that replace with new one as the product has delivered is defective one.
    Looking forward for your response.
    I hope so you will action as soon as possible and I understand & hope you respect my time.
    Thanks,
    VJ
    9989311825
    HYDERABAD

    Vijay K. Sunke
    Tax Manager | Deloitte Tax Services India Private Limited
    U.S Direct: +1 678 299 0487 | India Direct: +91 40 6747 0487
    Fax: 615 750 6837 |
    vsunke@deloitte.com | www.deloitte.com |


    From: Support India [mailto:support.india@samsung.com]
    Sent: Saturday, July 1, 2017 5:46 PM
    To: Sunke, Vijay Kumar (US - Hyderabad)
    Subject: RE: FW: Samsung Refrigerator/complain**urgent please**


    Dear Mr. Kumar,

    Greetings of the day!

    Thank you for sharing your email with Samsung and providing us the opportunity to assist you.

    We apologize for the inconvenience caused to you.

    As the query needs a discussion therefore we request you to resend the E-mail with complete information so that we can provide you resolution to your satisfaction at the earliest.
    1. Primary and Secondary contact number
    2. Product model and serial number
    3. Date of purchase of product
    4. Complete address with area pin code.
    5. Any job sheet number (If available).

    It is our goal to make our best attempt and provide the best solution available to resolve your issue as soon as possible.

    For any further assistance you may contact our Customer Care Support Team (24*7) on numbers 1800-40-SAMSUNG (7267864).

    The Reference number of your email is 3713150376.


    You are our valuable customer and we appreciate your patience in this regard.

    Warm Regards,

    Munesh Kumar

    Technical Support Team

    Samsung India Electronics Pvt. Ltd.


    --------- Original Message ---------
    Sender : Sunke, Vijay Kumar (US - Hyderabad)
    Date : 2017-06-30 23:02 (GMT+5:30)
    Title : FW: Samsung Refrigerator/complain**urgent please**

    Hello Samsung and Bajaj consumer care,

    I bought Refrigerator and delivered to my home on June 21, 2017. After contacting the Service Engineer (Mr. Shashikanth, cell no 9032315544) for 5 times, he responded 6th time and also I called customer care for 3 times requesting for Demo. At last Mr. Suresh came today and he mentioned that some issue and Refrigerator is not working and he said he will send another Engineer. I don’t want the new Refrigerator to be repaired, so argue to replace with new Refrigerator and compensate us for the pain we have gone for these 4 days till date.

    Also MR. Gopi Krishna, office Manager, from Bajaj Electronics, is not responsive. At the time of selling, he spoke to us very nice and once the product was sold, he was different person.

    Please find my Invoice.

    My address:
    Hyderabad
    Purchased form

    Looking forward for your response.

    9989311825

    Complant by Sushil kumar:

    (4 of 5)

    Voltage stablizer complant his 15. days. No repair. No.visit engineer. 15 days over not satisfaction bajaj electronics consumer

    Complain regarding toaster by Vishakha taparia:

    (4 of 5)

    No technician is sent after 2 to 3 days of complain

    LG TV NOT WORKING - MANAGER PRASAD RUDE BEHAVIOUR ON CUSTOMERS by PALEPU ANIL KUMAR:

    (4 of 5)

    Recently we have purchased the lg tv at vanasthalipuram bajaj electronics on 16th october 2017 almost 10 days back tv was not coming complaint given at branch level there is no response technician came and tell that panel was damaged so replace the panel we approched to head office on 15th november immediately
    manager mr.Prasad called and un due language with his mobile number 9989908880 there is no response and number was not given by his staff ... We approched to head office number is 23230244 one female executive given a propoer response and call back us from manager ..,
    please solve the issue as early date..,

    Washing machine demo not given by Abhijit Ashwin Chavan:

    (4 of 5)

    I have purchased a Washing machine on 11th Nov & that time your representative told that within 48 hrs he will send a service person for demo but 96 hrs also no one came. Your representative is also not receiving my calls. The experience is very bad which is not expected from Bajaj electricals. Hope by tomorrow I will get a demo. My invoice number is - 17191

    Washing machine demo not given by ABHIJIT ASHWIN CHAVAN:

    (4 of 5)

    It's more than 4 days but still I didn't get a demo from your service person. My invoice number is 17191

    complaint by mounika:

    (4 of 5)

    Am trying to book fridge online through bajaj card but y its showing that bank has declines your transaction and again its showing to try after 30 days why?

    washing machine by abdul bari:

    (4 of 5)

    i have purchased awashing machine on 5th jan on emi and i dont no the 1st emi date so please send a massege to my regestid number my invoice no.1207/17G/S-45622

    festival offer details by sitesh jagtap:

    (4 of 5)

    I have purchased electronic items and got coupons for lucky draw.Yesterday 8th Jan lucky draw was there,
    require lucky winners c.no so that i can cross with my coupons.

    Trying to call customer care no response, trying to call the show room from which i have purchased product no response.I the phones are not working why to give phone number in website.

    L.G.TV by G.SUBRAMANYAM:

    (4 of 5)

    we purchased LG TV 49"on dewali festival at time of gift of speakers 2 numbers not given due to no stock we are asking number of times there is no respond

    non issue of gift of lg sound bar sj3 by G.SUBRAMANYAM:

    (4 of 5)

    I purchased LG LED 49SJB00T model, bill no.2101/176/9-2437, dated 19th October 2017 , TIRUPATI,Branch. I have request number asking there is no respond due to no stock please kindly provide the sound bars

    New Bosch Washing Machine failed to work in less than a month by Arcot K Balraj:

    (4 of 5)

    1. I made full payment on Dec 23, 2017 for Bosch Washing Machine 7kg Model No. WAK20161IN, from Bajaj Electronics, Near Paradise, Secunderabad, vide Invoice No. 1216/17G/S-21042, dated Dec 23, 2017.

    2. The said product was delivered to me on Dec 28, 2017.

    3. On Dec 30, 2017, a Technician (+91 9849104849) from Bosch gave us the Demo, which was fine.

    4. On Jan 25, 2017, the washing machine in daily wash clothes mode was hardly taking half a mug of water from only tray one and the countdown of the timer was in progress with no spin of the drum at any given point of time.

    5. We checked the water pressure at all points and were fine.

    6. On Jan 26, 2018 I called on the above said technician to see if I can get any help. He said we will have to lodge an online complaint on the toll free number and we immediately lodged an online complaint on 18002661880 and the order ID received is 04735614339.

    7. On Jan 27, 2018, one Mr. Ramu, technician – Bosch +91 8686586965 came and after an inspection reported that a part has failed and that it has to come from Germany for which it would take 3 days.

    8. Can you imagine, that the said new product failed in less than a month from the date of its unpacking, installation and demo on Dec 30, 2017, which is really painful to us, as we feel we are cheated and now they are making us run errands.

    Now, we are at the mercy of Bosch and are repenting for having bought a washing machine, that is useless, as the after sales service during start of the warranty period itself is hopeless and the attitude of the technicians were also rude.

    Issue with geezers by Bharath:

    (4 of 5)

    Our's is a budget hotel where we have bajaj geezers and those are not working from 2 weeks so i request you to repair them.

    Installation problem by Ramesh:

    (4 of 5)

    Very very poor service in installation of led tv

    Bajaj card by Srinivasan k:

    (4 of 5)

    Till now I have not received Bajaj card & customer care member s not responding & how contact u

    Instalments completed procedure by Mohammed Abdul Azeem:

    (4 of 5)

    Respected sir,

    I had purchase Electronics(LED, WASHING MACHINE, WATER PURIFIER,FRIDGE) from karmanghat branch last year July.

    I got 8 months installments started from Aug 2017, till now I have paid all the installments, but now I didn't the installments completed msg or Email.

    I am worrying that they will deduct extra instalments from my bank account.
    Kindly guide in this matter.

    Split AC by yerram Raja Shekar:

    (4 of 5)

    I purchased Samsung Air conditioner (18NV3 HETU) vide bill No 1217/18/S-39 Bill dt 01/04/2018 at your Vanastalipuram outlet. Installation has not properly done.We observed that Water seeping from AC's thicker copper pipe. Please send the technician who knows & Understand Telugu very well. At the Time of installation of AC Your technician Yonus has come for installation. Please dont send that technician. Please send the technician on Sunday ie; 22/04/2018

    Card not received by Vadapalli venkata ramana:

    (4 of 5)

    I didn't received the card.

    Regarding EMI by N Srikanth Reddy:

    (4 of 5)

    Please tell ur customer service contact number

    Service issue | Complaint | Query | Feedback | Suggestion | Reply